Service PO Closure
Hi all,
How to close (Recieve) the Service PO ?
(I have created the Line type as Value Basis - Rate & Purchase basis - Temp labor)
Thanks in advance
Sathish
Dear Rayan,
You are not clear about my requirement. I did not ask the process of service procurement.
I have created a service order of 100 AU
Made service entry sheet of 60 AU
Now I dont expect vendor to deliver ballance 40 AU of services. I want to close the Service PO.
Now my problem is that I am not finding "delivery completed indicator" in delivery tab at item level which is a normal feature in case of material PO.
My question is whether it is a std feature? In that case how to close the service PO?
Regards,
Santosh
Similar Messages
-
Service PO close..!!!
Hi ,
We are creating Service PO / Service entry sheet/ GR/ MIRO.. There are many PO's whch is pending for complete service
i.e , Service Line 1 - 5000 INR , Service Line 2 - 10000 INR etc.
I made the service entry /GR/MIRO for 1st Line ( 5000 INR)..At this stage i am aware that 2nd Service going to use (10000 INR)
Now i want to close these PO'S where Service's not completed Fully.hi,
Set the final entry sheet indicator in ML81N for that service PO
{ If the final entry sheet indicator (ESSR-FINAL) is set in an entry
sheet, it is not possible to create further service entry sheets for the
respective purchase order }
Please check this post
Service PO Closure
for more about this indicator refer
Service PO Delivery complete indicator
and also refer this sap note 735404
You will get the idea
Edited by: redriver on Nov 28, 2011 3:32 PM -
CRM Interactive Reports show only current year data
Hello,
We have configured CRM Interactive Reports for IC scenario (CRM 2007) and are using reports like 'Service Ticket Volume', 'Service Ticket Closure', etc.
The issue is when we run reports (through IC_Manager business role), they only display data from January 2009 onwards. There is lots of data available in the system for 2008 which we can see from the backend. And we are also selecting date range that includes 2008. But somehow the report only shows tickets from Jan 2009 onwards.
Any clue why this is happening?
Thanks,We've resolved this issue so I'm closing this message.
Thanks, -
Hi,
Can anyone help me in getting the list of 'SAP delevered Interactive Reports' in SAP CRM 7.0 ?
Regards
RaviHi!
For CRM 7.0 interactive reporting, SAP delivers the following reports:
Accounts with Open Activities
Active Accounts
Campaign Effectiveness
Lead Origin Status
Lead Status Analysis
Accounts with Open Opportunities
Closed Opportunities
Opportunity Pipeline
Opportunity Sources
Top 10 Deals
Top 5 Competitors in Current Opportunities
US Sales Map
US Sales Pipeline
Win/Loss Analysis by Reason
Average Lead Time of Service Tickets
Open Service Tickets by Priority
Service Agreement Compliance
Service Ticket Closure
Service Ticket Volume
These are only to be considered as examples since it is very easy to create new reports based on the delivered report areas (Activities, Campaigns, Leads, Opportunities, Service -- for EhP1 onwards there are 10 additional report areas while there is no additional report).
Best regards -
Closure of BT Mobile Pre-Pay service on 21 March 2...
I've just read the announcement of the Closure of the BT Mobile Pre-Pay service.
Whilst I understand the reasons behind this, I do still keep my dongle with me for emergency use when there's no wifi available.
My Pre-Pay account currently has £96.29 credit - which, according to the announcement, will not be refunded!
There's no way that I'm going to use this credit to the service been closed on 21st March. Can the credit be transferred to my main BT Bill?
Andy.
Solved!
Go to Solution.Hi Guys,
Sorry for the delay in providing some clarification on the question raised here. I have spoken with team involved in the closure of prepay mobile to find out if there is any way to transfer or refund any remaining credit that you have left on your dongle, after the closure of the service. , I hate to be the bearer of bad news but the answer is no.
Since we ended the sale of the BT Mobile Broadband Dongle on 27 September 2013, customers have been informed through messaging on their Mobile Pre-pay accounts on bt.com, the automated telephone service and Connection Manager that we are intending to close the Mobile pre-pay service on 21 March 2014. If a customer has any unspent credit after this date they will not be refunded. We feel that this is sufficient notice for customers to spend any credit they have on the dongle. I am very sorry that this has not been enough time for you to spend this credit but unfortunately if it is not used then it will be lost.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-) -
Closure of previous service provider (Orange/EE) a...
Hi, new to BT Broadband and went live on approx 5th September 2013. Previous service providor (Orange/EE) still wants to take monthly payment from my account as they have still to receive notification of transfer/closure from BT to allow them to process closure etc. Who should I contact at BT
Did you ask for a MAC code from EE?
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
Service po short close for project closure
Dear All,
My client has a project which is to be closed but there is committment in service po we have tried to set a final service entry indicator and final invoice still the commitment remains is there any other way that can be closed
Regards,
ReenaGoto ME22N, block that PO line item (select PO line item and lock it), balance commitments will be blocked. Then system will allow you to close the project.
with regards
M Umapathy
Edited by: Maripalli Umapathy on Dec 6, 2011 4:29 PM
Edited by: Maripalli Umapathy on Dec 6, 2011 4:30 PM -
Email regarding closure of service not recieved
Hi I have two email accounts the problem is I have not recieved the email closure notification for my main email account however I have had one for the other account does anyone know who to get in touch with? Hope some one can help many thanks
DaNang-Dustoff wrote:
Hi I have two email accounts the problem is I have not recieved the email closure notification for my main email account however I have had one for the other account does anyone know who to get in touch with? Hope some one can help many thanks
You need to state what type of email account your main email account is and the other account is. It is quite possible that you do not require an email for your main account.
See message 10 of this thread
http://community.bt.com/t5/Other-BB-Queries/Options-re-withdrawal-of-free-BTInternet-com-addresses/t...
and message 88 and onwards of this thread
http://community.bt.com/t5/Other-BB-Queries/Phishing-email/m-p/987694#M61198 -
Short Closure and Permanent Closure of Purchase Orders
Dear Experts,
Our clientu2019s requirement is to close and block the processing of Purchase Orders for either partly received or no receipt at all.
The following objectives for the closure of Purchase Orders :-
1. The useru2019s should not be able to process the Service or Material Purchase Orders after short closure of the Purchase Orders.
2. The Budget commitments for the undelivered Services or Material should get released after short closure of the Purchase Order.
If a Purchase Order is raised for 100 nos. of a material/services @ Rs. 100 per unit, the total value of the Purchase Order will be Rs. 10000/- and GR has been prepared for say 10 nos, so the value of the GR will be Rs. 1000/-. The Purchase Order is now short closed for 90 nos. Then the following are the objectives to be achieved :-
1. The user should not be able to make a GR/SES for 90 nos.
2. Commitment Budget for 90 nos (Rs. 9000/- should get released from the Purchase Order.
We have tried the following :-
1. Ticking the Delivery Completion Indicator.
2. Putting the Last GR Date
3. Making the Message of Last GR from Warning to Error.
4. Locking the line item for further processing
But still the Delivery Completion Indicator, Last GR date and Unlock options are are editable to the user in ME22N and ME23N, where he can remove the tick and date and process the gr.
Please suggest a solution to achieve the above objective.
Thanks in advance.
AJHi Adwait,
Reducing the quantity to 90 nos. in the Purchase Order will help in release of my commitement budget. But the line item will still be open to the user for amendment and further processing. If the user amends the purchase order again, the line item can be processed by the user again.
I want that alongwith the release of the commitment budget the line item should also be permanantly locked for modification by the end user.
Please suggest further in continuance to the above.
Thanks in advance.
AJ -
DSL Not Working for 7 Days and Tickets Closed without Resolution - Worst Customer Service
My DSL light has been blinking for 7 days. A technician came out Monday and checked inside my house and outside. He said the problem is outside, that there is an issue with the wires on the street. He said that the "Home Office" needs to internally switch the wires. The technician went to the "Home Office" which is right down the street but the technician was not at her desk so he put in a request for the wire to be switched. In the meantime, he manually switched the wires to get the internet working but said the internet would go down for 5-10 minutes when the "Home Office" did the official switch. When I got home from work, my internet was not working and my DSL light was blinking again. I immediately called Verizon and was told that my ticket had been closed and that a technician would need to come out again. Since the technician had already been in my house that morning and confirmed the issue was with the wires on the street and not my house, I told them no one would be home because I could not take another day off from work. It was understood that the technician could reach me by cell phone if he needed to talk to me but he was coming to look at the wires on the street. A visit was scheduled for the next day, Tuesday. I received a voice mail from the technician that he would be at my house in 20 minutes and would call me when he arrived. I never heard back from him and when I got home, my internet was still down. I immediately called Verizon to check on the status of the ticket. At first, the agent couldn't even locate my ticket but then informed me it was closed. I questioned the closure of the ticket since the problem had not been resolved. I then proceeded to be on hold for an HOUR while the agent tried to find out why the ticket had been closed. After an hour, the response was he didn't know and that I would have to open another ticket for an agent to come out AGAIN. The agent then insisted I needed to be home because the technician needed to check inside the house despite being told by me that the technician had already been in my house the day before and confirmed the problem was on the street. The agent then told me I needed to be home so the technician could update me. I told the agent the technician could call me on my cell phone since he clearly has the phone number since he called me on Monday AND Tuesday. The agent agreed and I gave my cell phone number again for the technician to call me. There are no appointments available until Thursday which will be 8 days since the internet went down. At this point, after 3 tickets opened, two that were closed without the problem being solved and two site visits with a third scheduled and 60 minutes on the phone,I am doubtful the issue will be resolved Thursday. I've reached the point where if the problem isn't fixed on Thursday, I am canceling my service with Verizon after six years. I shouldn't be paying for service that Verizon can't even provide because their own technician can't fix an issue with the wires outside my house.
This experience has been frustrating and the worst customer service I've ever experienced.Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution. -
Issue to check in parent-child closure table attributes to OBIEE repository
I use OBIEE 11.1.1.5 Administration Tool to open repository in online mode and set up parent-child hierarchy. There are no issues but after I check in changes to server, close repository and open it back from server, closure table attributes are missing.
On the other hand when I save repository file locally, close it and then open offline, all mentioned attributes are there. Also all other modifications (except hierarchy) are properly checked in to remote repository.
When I compare UDML from remote and local copy of repository here is part missing in remote:
CLOSURE TABLE ATTRIBUTES( "xxx".."yy"."ORG_STRUCTURE_CLOSURE"."MEMBER_KEY",
"xxx".."yy"."ORG_STRUCTURE_CLOSURE"."ANCESTOR_KEY",
"xxx".."yy"."ORG_STRUCTURE_CLOSURE"."DISTANCE",
"xxx".."yy"."ORG_STRUCTURE_CLOSURE"."IS_LEAF")
When trying to build web report I get "[nQSError: 38107] Not all four columns are defined for closure table" (which is actually not surprising).
Unfortunately I need to do this change in online mode without restarting obiee services.
Any ideas how to force admin tool to check in all changes to remote repository?Finally I applied workaround:
- modified hierarchy in offline mode
- deployed repository
Now when importing repo in online mode closure table parameters are in place. -
Wcf Data Service fails when more than 8properties in the 'select=' portion
Hi:
I am using WCF Data Service and Oracle
EF Provider is ODAC11.2 Release 4
Wcf Data Service fails when more than 8 properties are specified in the 'select=' portion of the URI
here is my code
var q = from c in this.ctx.SALESORDER_ITEM
select new
c.SORDERDETAILID,
c.IID,c.DMFLAG,c.OWNERID,c.SKUID,c.SKU_ID,c.TRADENO,c.SOURCEID,c.SORDERID
excetion:
InvalidOperationException: An error occurred for this query during batch execution. See the inner exception for details
The inner exception is null, but the DataServiceClientException states: Value cannot be null Parameter name: value
the exception is thrown in base.OnStartProcessingRequest(args) method (overridden).
Here is the call stack as well:
at System.Data.Services.WebUtil.CheckArgumentNull[T](T value, String parameterName)
at System.Data.Services.Internal.ProjectedWrapper.set_PropertyNameList(String value)
at lambda_method(Closure , Shaper )
at System.Data.Common.Internal.Materialization.Coordinator`1.ReadNextElement(Shaper shaper)
at System.Data.Common.Internal.Materialization.Shaper`1.SimpleEnumerator.MoveNext()
at System.Data.Services.Internal.ProjectedWrapper.EnumeratorWrapper.MoveNext()
at System.Data.Services.DataService`1.SerializeResponseBody(RequestDescription description, IDataService dataService)
at System.Data.Services.DataService`1.HandleNonBatchRequest(RequestDescription description)
at System.Data.Services.DataService`1.HandleRequest()
Is there a max number of properties in $select statement
I think may be it is oracle provider's problem ,but i don't konw how to debug it Can anyone help me
Any help is greatly appreciatedI believe the null/empty string issue is unrelated to the 8 column issue, at least for ODP.NET. For example, let's take the original query in the OBE:
http://.../yoursvcfile.svc/EMPLOYEES?$select=EMPLOYEE_ID,FIRST_NAME,LAST_NAME,SALARY,DEPARTMENT_ID,DEPARTMENT,EMAIL,PHONE_NUMBER,MANAGER_ID
Let's make all the columns selected not nullable. You can do this with the Oracle Dev Tools. Specifically, PHONE_NUMBER and FIRST_NAME are the only nullable fields. I make them non-nullable and re-run the query and the same error occurs. Thus, these values should never be made null. Moreover, in all 107 rows, none of these row values consist of empty strings anyway.
Looking into the problem further, WCF DS is calling methods in the System.Data.Services.Internal namespace.
http://msdn.microsoft.com/en-us/library/system.data.services.internal.aspx
Specifically, we see your issue when the ProjectedWrapperMany method is called. You will notice that there is ProjectedWrapper0, ProjectedWrapper1...ProjectedWrapper8 methods also present in the same namespace. As soon as the number of columns exceeds 8, ProjectedWrapperMany is called and we see the error. We're going to ask MS to help analyze the issue since this is an .NET-internal method being called. -
Poor Customer Service Lenovo Customer Care
Hi,
Honestly, I do not know that I would even get a response to this or not, cuz that has been my experience with Lenovo, Please look at the following for better understanding of my mindset:
---------- Forwarded message ---------- From: Malwinder Singh <[email protected]> Date: Sun, Nov 23, 2014 at 10:32 PM Subject: Re: Quality of Service provided by HCL for LenCare ID: *ED1411013* To: Pavan <[email protected]>, [email protected]
Hi All,
I would like to bring this to your attention that it has been another 10 days now since I have received any response from your team. It seems as no one is interested in taking care of this issue. This is really insulting and this is humiliating that I have been following up with Lenovo from this long time and I am not getting any response from you guys.
If you are not interested in helping me, then please let me know, so that I should go to some local vendor to get this fixed. This is becoming the ridicules experience with Lenovo. I was thinking that it is only HCL which was proving such service, that was ruining Lenovo's name, however Lenovo herself does not care about it's customers.
I will never buy anything of Lenovo ever again.
Malwinder
On Fri, Nov 14, 2014 at 4:54 PM, Malwinder Singh <[email protected]> wrote:
Hi Pavan,
This was the exact response which I got from you 7 days ago and nothing happened.
The kind of response I am getting from Lenovo on this is proving that Lenovo is not interested at all in resolving the issue or to help me.
No one is even bothered to send an email or to call me to resolve this issue. You guys can easily call me and help me download the ROM for Lenovo S820 Row and guide me to install the OS on my phone, but you are not doing that at all.
It's been almost 10 days since my phone is off and my work is hampering due to this, but no one is bothered to take lead and fix this issue.
I am really disappointed from Lenovo because of the customer service I have received and would avoid buying any Lenovo Products in future. I would rather like to go with a company who provides good service to there customers when they need it, instead of just ignoring their problems and issues.
Regards,
Malwinder
On Fri, Nov 14, 2014 at 4:30 PM, Pavan <[email protected]> wrote:
Hi Malwinder,
Please be rest assured we are looping our MIDH Team.
Hi Rakesh,
Please assist in expediting the closure of this case at the earliest please share the further updates.
Thanks& Regards,
Special Services Team
Email ID - [email protected]
From: Malwinder Singh [mailto:[email protected]] Sent: 14 November 2014 02:37 To: Pavan
Subject: Re: Quality of Service provided by HCL for LenCare ID: *ED1411013*
Hi Team,
The last response I received from you guys was almost 7 days ago.
Please reply to this email and let me know if you are unwilling to help. I am not able to use my phone or get it checked anywhere outside, because you informed me that you are working on this. However, I neither received any call or email from your end from last 7 days.
Please reply to this email and let me know how should I proceed.
Regards,
Malwinder
On Fri, Nov 7, 2014 at 4:24 PM, Pavan <[email protected]>wrote:
Hi Malwinder,
Please be rest assured we are looping our MIDH Team.
Hi Rakesh,
Please assist in expediting the closure of this case.
Thanks & Regards,
Special Services Team
Email ID - [email protected]
From: Malwinder Singh [mailto:[email protected]] Sent: 06 November 2014 00:39 To: Pavan Cc: Mir Zahed Ulla; Special Services.; [email protected] Subject: Re: Quality of Service provided by HCL for LenCare ID: *ED1411013*
Hi Team,
This is in reference to the trailing email.
I haven't heard from anyone regarding the below request yet. Is anyone following up on this or when can I expect a call from someone regarding this?
Regards,
Malwinder
On Tue, Nov 4, 2014 at 1:51 PM, Malwinder Singh <[email protected]>wrote:
Hi Pavan,
Please find the details you requested:
Request you to please share the IMEI1 #: 860365028694434
Request you to please share the IMEI2 #: 860365028694442
Request you to please share the Contact #: +919899944996
Regards,
Malwinder
On Tue, Nov 4, 2014 at 5:23 AM, Pavan <[email protected]>wrote:
Dear Mr. Malwinder,
We deeply regret to learn the amount of inconvenience you had to undergo on behalf of Lenovo.
Firstly, allow us to apologize on behalf of Lenovo, What we understand from your issue stated is that you are dissatisfied with the issue reported and also regarding the hardware issues that you’re facing with the machine, however we would like to inform you that we are positively interested in resolving your concern.
Request you to please share the IMEI #: __________________________________________
Request you to please share the Contact #: __________________________________________
Thanks & Regards,
Special Services Team
Email ID - [email protected]
From: Services_ED [mailto:[email protected]] Sent: 03 November 2014 18:05 To: Malwinder Singh; [email protected] Subject: RE: Quality of Service provided by HCL for Lenovo
Dear Customer,
Firstly, I would like to thank you for considering Lenovo and reaching out to me.
Hi Team,
Please look into this case ASAP.
Thanks & Regards,
Services-Executive Director
Email ID - [email protected]
From: Malwinder Singh [mailto:[email protected]] Sent: 03 November 2014 17:13 To: Services_ED Subject: Quality of Service provided by HCL for Lenovo
Dear Mr. Ghosh,
I used to be the loyal Fan of Lenovo products till today. I have two Lenovo Laptops and 3 Lenovo phones within my family, as I used to love Lenovo products.
But today all my views about Lenovo changed because of one HCL guy Paramjeet (55004428). This guy gave me such a worst experience of my life when it came to customer service of Lenovo, that I am no longer a fan of Lenovo products.
The issue was simple, my android OS got corrupted and my phone's warranty will be going to expire on December 22, 2014. So I went to your customer service hoping to get the OS reinstall and start working with my phone. But this guy simply said NO to me as there was a slight crack on my screen. He said my warranty is now void as there is a crack in my screen and I will not get any support on this until or unless I do not spend 8000 Rs to change the screen first. When I asked him to give me this thing in written, he denied saying that I am not going to give you anything in written. The guy was extremely rude. I did not ask him to change the screen under warranty, All I asked was to restore my OS. Further, my phone charger (not working) which has got nothing to do with a crack on the screen of phone. He said that the warranty is expired for it as well.
I thought that Lenovo was a respected company who actually cares for it's customer, but I know that Lenovo is just another company who simply treat it's customers nice only till the product is not sold. Once the product is sold nobody gives a **bleep** about the customers.
Today I realized that there is no difference between the customer service of phone company like Micromax and a big and trusted brand like Lenovo.
I really do not know what action you will take on this, but if this is the level of customer service provided by Lenovo, then that day is not far when your customer will start moving to another competitor.
Regards,
Malwinder Singh
And this time, its been more then 8 days since my last email and more than 15 days since Ireceived any call or email from Lenovo Customer care and no one is even bothered to reply.
Regards,
MalwinderHi,
Honestly, I do not know that I would even get a response to this or not, cuz that has been my experience with Lenovo, Please look at the following for better understanding of my mindset:
---------- Forwarded message ---------- From: Malwinder Singh <[email protected]> Date: Sun, Nov 23, 2014 at 10:32 PM Subject: Re: Quality of Service provided by HCL for LenCare ID: *ED1411013* To: Pavan <[email protected]>, [email protected]
Hi All,
I would like to bring this to your attention that it has been another 10 days now since I have received any response from your team. It seems as no one is interested in taking care of this issue. This is really insulting and this is humiliating that I have been following up with Lenovo from this long time and I am not getting any response from you guys.
If you are not interested in helping me, then please let me know, so that I should go to some local vendor to get this fixed. This is becoming the ridicules experience with Lenovo. I was thinking that it is only HCL which was proving such service, that was ruining Lenovo's name, however Lenovo herself does not care about it's customers.
I will never buy anything of Lenovo ever again.
Malwinder
On Fri, Nov 14, 2014 at 4:54 PM, Malwinder Singh <[email protected]> wrote:
Hi Pavan,
This was the exact response which I got from you 7 days ago and nothing happened.
The kind of response I am getting from Lenovo on this is proving that Lenovo is not interested at all in resolving the issue or to help me.
No one is even bothered to send an email or to call me to resolve this issue. You guys can easily call me and help me download the ROM for Lenovo S820 Row and guide me to install the OS on my phone, but you are not doing that at all.
It's been almost 10 days since my phone is off and my work is hampering due to this, but no one is bothered to take lead and fix this issue.
I am really disappointed from Lenovo because of the customer service I have received and would avoid buying any Lenovo Products in future. I would rather like to go with a company who provides good service to there customers when they need it, instead of just ignoring their problems and issues.
Regards,
Malwinder
On Fri, Nov 14, 2014 at 4:30 PM, Pavan <[email protected]> wrote:
Hi Malwinder,
Please be rest assured we are looping our MIDH Team.
Hi Rakesh,
Please assist in expediting the closure of this case at the earliest please share the further updates.
Thanks& Regards,
Special Services Team
Email ID - [email protected]
From: Malwinder Singh [mailto:[email protected]] Sent: 14 November 2014 02:37 To: Pavan
Subject: Re: Quality of Service provided by HCL for LenCare ID: *ED1411013*
Hi Team,
The last response I received from you guys was almost 7 days ago.
Please reply to this email and let me know if you are unwilling to help. I am not able to use my phone or get it checked anywhere outside, because you informed me that you are working on this. However, I neither received any call or email from your end from last 7 days.
Please reply to this email and let me know how should I proceed.
Regards,
Malwinder
On Fri, Nov 7, 2014 at 4:24 PM, Pavan <[email protected]>wrote:
Hi Malwinder,
Please be rest assured we are looping our MIDH Team.
Hi Rakesh,
Please assist in expediting the closure of this case.
Thanks & Regards,
Special Services Team
Email ID - [email protected]
From: Malwinder Singh [mailto:[email protected]] Sent: 06 November 2014 00:39 To: Pavan Cc: Mir Zahed Ulla; Special Services.; [email protected] Subject: Re: Quality of Service provided by HCL for LenCare ID: *ED1411013*
Hi Team,
This is in reference to the trailing email.
I haven't heard from anyone regarding the below request yet. Is anyone following up on this or when can I expect a call from someone regarding this?
Regards,
Malwinder
On Tue, Nov 4, 2014 at 1:51 PM, Malwinder Singh <[email protected]>wrote:
Hi Pavan,
Please find the details you requested:
Request you to please share the IMEI1 #: 860365028694434
Request you to please share the IMEI2 #: 860365028694442
Request you to please share the Contact #: +919899944996
Regards,
Malwinder
On Tue, Nov 4, 2014 at 5:23 AM, Pavan <[email protected]>wrote:
Dear Mr. Malwinder,
We deeply regret to learn the amount of inconvenience you had to undergo on behalf of Lenovo.
Firstly, allow us to apologize on behalf of Lenovo, What we understand from your issue stated is that you are dissatisfied with the issue reported and also regarding the hardware issues that you’re facing with the machine, however we would like to inform you that we are positively interested in resolving your concern.
Request you to please share the IMEI #: __________________________________________
Request you to please share the Contact #: __________________________________________
Thanks & Regards,
Special Services Team
Email ID - [email protected]
From: Services_ED [mailto:[email protected]] Sent: 03 November 2014 18:05 To: Malwinder Singh; [email protected] Subject: RE: Quality of Service provided by HCL for Lenovo
Dear Customer,
Firstly, I would like to thank you for considering Lenovo and reaching out to me.
Hi Team,
Please look into this case ASAP.
Thanks & Regards,
Services-Executive Director
Email ID - [email protected]
From: Malwinder Singh [mailto:[email protected]] Sent: 03 November 2014 17:13 To: Services_ED Subject: Quality of Service provided by HCL for Lenovo
Dear Mr. Ghosh,
I used to be the loyal Fan of Lenovo products till today. I have two Lenovo Laptops and 3 Lenovo phones within my family, as I used to love Lenovo products.
But today all my views about Lenovo changed because of one HCL guy Paramjeet (55004428). This guy gave me such a worst experience of my life when it came to customer service of Lenovo, that I am no longer a fan of Lenovo products.
The issue was simple, my android OS got corrupted and my phone's warranty will be going to expire on December 22, 2014. So I went to your customer service hoping to get the OS reinstall and start working with my phone. But this guy simply said NO to me as there was a slight crack on my screen. He said my warranty is now void as there is a crack in my screen and I will not get any support on this until or unless I do not spend 8000 Rs to change the screen first. When I asked him to give me this thing in written, he denied saying that I am not going to give you anything in written. The guy was extremely rude. I did not ask him to change the screen under warranty, All I asked was to restore my OS. Further, my phone charger (not working) which has got nothing to do with a crack on the screen of phone. He said that the warranty is expired for it as well.
I thought that Lenovo was a respected company who actually cares for it's customer, but I know that Lenovo is just another company who simply treat it's customers nice only till the product is not sold. Once the product is sold nobody gives a **bleep** about the customers.
Today I realized that there is no difference between the customer service of phone company like Micromax and a big and trusted brand like Lenovo.
I really do not know what action you will take on this, but if this is the level of customer service provided by Lenovo, then that day is not far when your customer will start moving to another competitor.
Regards,
Malwinder Singh
And this time, its been more then 8 days since my last email and more than 15 days since Ireceived any call or email from Lenovo Customer care and no one is even bothered to reply.
Regards,
Malwinder -
Web Service - Request never turns to GREEN
Friends,
I have created Web Service Source System followed by Data Source and did the required setting in Web Service Admn screen (WSADMIN) and could able to generate/publish WSDL and able to see that PSA getting the records with trigger of web service.
My concern is, after creating the Web Service Data Source, I did create the "Scheduler: InfoPackage for Real-Time Data Acquisition (Push)" and set the "Automatic Closure of the Request" (in Processing Tab) to "1 Hour". I am able to see that system is creating new Request for all the transaction triggered in that particular Hour but it is NOT setting the previous Requests to GREEN (So that the PSA data couble us triggered to ODS)..
That means, all the Requests (which are getting generated every hour) are in Yellow status.. how to turn them Green (Automatic)..? Is that anything I am missing here..
Please let me know if you have any thoughts..
Thanks
MavipHeres the correct answer-
<b>Rationale -</b>
When you transfer data using a Web service or real-time data acquisition (using a SAPI and a Web service), the InfoPackage requests (also called PSA requests) remain open across several load processes.
<b>The requests are closed when the threshold values set in the InfoPackage are reached.</b> The system opens new requests and data transfer is continued using the new requests. With process type <b>Close Real-Time InfoPackage Request</b>, you can close an open PSA request before the threshold value is reached.
This means that you can use a Web service to send data to the PSA in BI and then use the standard scheduling process to update it further.
You can close requests in this way to perform regular analyses at set times on an InfoProvider that is down stream of a DataStore object that you are using for real-time data acquisition.
<b>Procedure -</b>
1. In the process chain, choose process type Close Real-Time InfoPackage Request.
2. On the next screen, enter a technical name for the process variant and choose Create.
3.On the next screen, enter a description for the process variant and choose Continue.
The maintenance screen for the process variant appears.
4.In the table, select the InfoPackage for which you want to close a request.
5.Choose Save and go back.
<b>PS -</b>
Do not schedule this process to take place more frequently than once an hour. Otherwise performance is affected. If you schedule the process to take place more frequently, it is possible that the system will generate so many requests that performance is affected.
<b>Result</b>
When the process chain is run, the system closes the PSA request, as well as the DTP and change log request, if they exist. -
Web service data source - Entry 70 still missing
Hello,
I have created a web service data source in order to create a push mechanism for master data.
Before implementing and consuming it in R/3 side, I have tested the generated function module of the data source.
I have created a real time (and push) info package, assigned it to a daemon and executed the FM.
After executing the FM, my request remains in yellow and I get the message:
"...... Entry 70 still missing " .
In the Status tab I get the message "No Idocs arrived from the source system."
Kindly help, Regards.
Amir,Thanks for the response.
1. In the infopackage I have set the automatic closure to 1 hour
2. Data is not getting loaded to the datatarget
3. When we click on assign on infopackage it gives an error ' No profile selected for web service'. When we ignore this and go to the Monitor: Real time data acquistion screen adn try to add the DTP it fails.We are not able to include the DTP in the deamon. It fails with ' Operation CHECK_STATUS_OF could not be carried out for REALTIME_DTP '
Any help in this regard will be greatly appreciated.
Thanks
Suja
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