Service Process Monitor

Hello,
Can anyone please provide help on customizing the service process monitor. I want to add my custom transaction in the "Find" field for reporting purposes.
A Step-by-Step process would be greatly appreciated.
Thanks,
Vick

Report to SAP. They sent a solution... it's an error

Similar Messages

Service Process Monitor export to excel is not working

Hi,
The Tx. CRM_SRV_REPORT ( Service -> Service Process Monitor) is not working.
When you try to export to Excel (press button Excel (CtrlshiftF7) is not working. However, this button in other transaction is working, for example Activity Monitor.
Any idea?
Lyda

Report to SAP. They sent a solution... it's an error

CRM 5.0 - service process monitor

Hello,
We are on CRM 5.0 i have a simple issue of getting the Sales Org and Service org Descriptions in the service Monitor display.
Path
SAP easy access >SAp menu>Service-->CRM_SRV_REPORT - Service Process Monitor
This report display should also have the sales/service Org descritptions so that the identification becomes easier as identifying on the basis of numbers is difficult
Can someone Help ?
Regards
Raj

Try using CRM_ORDER_SAVE, if it helps!!
Thanks
Piyush

Extending selection fields in service process monitor CRM_SRV_REPORT

Hi Experts,
Does anybody have an idea how to extend the selection fields of the program CRM_SRV_REPORT with customer-specific fields?
We used EEWB (easy enhancement workbench) to generate new fields, and I also noticed that the system also extended the following structure: CRMT_REPORT_CUSTOMER_H, that contains our customer-specific fields.
I want to include these fields on the selection screen of the monitoring transaction.
Is there any way to include these fields in CRM_SRV_REPORT other than copying the whole program and extending its code manually?
Thanks, in advance.
Gábor Antal

Report to SAP. They sent a solution... it's an error

Transaction Monitor u2013 Services Processes into BI

Hello Experts,
I'm wondering if it is possible to get tickets information from Solution Manager and have some statistics in BI.
For instance the average time of ticket resolution, number of tickets per team/person/month, etc, etc
At this moment Iu2019m using the ZNTP transaction in solution manager to access Transaction Monitor u2013 Services Processes.
I would like to install BI Content to have some summary queries about the activity within ZNTP.
I already connected BI to SMP and also replicated metadata, however the data sources available just by the name donu2019t help me much.
Perhaps I should check the content version within solution manager and BI but I don't know how to performe such verifications.
Thanks

using rsa3 in the source system I'm getting the follow error:
The extraction program does not support object 0CRM_SRV_PROCESS_H
Message no. R3009
Diagnosis
The application program for the extraction of data was called up using the invalid InfoSource/invalid InfoObject 0CRM_SRV_PROCESS_H.
System Response
The data extraction is terminated.
Procedure
Check the SAP Support Portal for the appropriate Notes and create a customer message if necessary.
Can you help me?

Using ARIS process models as the foundation for Business Process Monitoring

Hello,
Do anyone know if you can use IDS Scheer ARIS process models and the integration between IDS Scheer ARIS and SAP Solution Manager as the starting point for end-to-end Business Process Monitoring (BPM) so that you get the process description/model automatically in Solution Manager BPM and just need to configure the monitoring (more or less that you monitor against the modelled process in ARIS)?
Is there an API for SAP Solution Manager BPM so that non-SAP solutions/systems can be part of the end-to-end process monitoring?
If not, how do you usually integrate non-SAP solutions that are part of an end-to-end process that you want to monitor into SAP Solution Manager BPM, or do you not use Solution Manager BPM for this?
What is the roadmap for SAP around SAP Solution Manager BPM when it comes to non-SAP systems/applications/solutions and the new SAP NetWeaver BPM functionality?
Regards,
Markus Johansson

Hello Markus,
I just paste my answer form the other forum entry Re: Business process management strategy in SAP?
in a nutshell BPM Netweaver is focussing on so called edge-processes (usually
SOA-based and often workflow related). These edge-processes a thought to enhance exisitng core business processes and should provide the fast competitive edge versus competitors. Examples would be also xApps. For this Netweaver provides process modelling tools, where you can get exectuable code through the integration between CE and PI. The monitoring part for these processes is mainly targeting business end-users and business manager.
Business Process Monitoring with Solution Manager focusses on core business processes which are realized with the "conventional", "old" SAP Architecture, e.g. Order-to-Cash or Procure-to-Pay. You get a combination of technical monitors (average response times of transactions, background job runtimes, monitors for IDOC or qRFC processing) and application related monitors (you get more than 200 pre-configured application monitors out-of-the-box like number of overdue customer orders or outbound deliveries or number of deliveries with goods issue posted but no invoice). The target group here is the support organization of the customer, from Basis-Support over application support on IT side to process owner on business department side.
Overview presentations can be found under
https://service.sap.com/bpm --> Media Library --> Customer Information -->
"Business Process Monitoring - Part 1 & 2".
Or look under https://www.sdn.sap.com/irj/sdn/nw-processmonitoring
In the end BPM Netweaver and BPMon SolMan are complementary for different purposes and different target groups.
Best Regards
Volker

Process monitor alert to include process id and or user

I set up a SCOM 2012 process monitor from the process monitoring template, that now quite nicely alerts me when an instance of a process consumes too much CPU or too much Memory from the host. The problem I have now, is that I have 15 Remote Desktop
Service hosts that my customers log on, to run this process, and an average of 45 users per RDSH. While it's nice to know which server has the process running too high, what I really need to know is the user and/or PID of the offending process. I easily have
this process running 45 times per RDSH throughout the day. If I knew the PID or the user, I could much more easily find my process, and with user, I could even shadow my user via my service broker to see what's going on. As it is now, I have to myself RDP
to the server, pull up task manager, sort by offended instance (memory or CPU), to find the task. Then, find the user/pid associate, go back to the service broker and shadow the session to determine the cause.
I there a fairly simple way to get the PID or user information from the process to show up I the alert? I would think it pretty basic to expect that if I monitor a process, I want to the at least the PID of that process in the alert...and preferably
the user. Other suggestions to accomplish this? I want to be able to hand these alerts (via notification) off to my support folks, so they have enough information to resolve the issue, without jumping from RDSH to RDSH.
Thanks in advance!
mpleaf

Hi mpleaf,
Please look at this post:
http://social.technet.microsoft.com/Forums/windows/en-US/de3799e0-f7db-4481-8f50-cdfe39d73aef/how-to-monitor-process-using-scom-with-pid
Natalya

Queries on Business Process Monitoring (BPM) & Interface Monitoring

Dear all,
I have got a few queries on the subject and would greatly appreciate any valuable inputs.
Before I proceed, want to clarify that I have downloaded all overtly available documents (PDFs, SIMs) from the following URLs:
http://service.sap.com/rkt-solman
http://service.sap.com/solutionmanager Media Library
http://service.sap.com/bpm Media Library
I may not have read them all though since I come from a Functional angle.
Kindly reply to whatever query you can please. Not all of them are sequential.
Queries:
(1) How are Interfaces with External Systems (beyond the firewall of the enterprise) monitored ?
(2) Is it really worth listing all such External Systems as Logical Components in their own right ? I guess this makes sense if at a Process Step level, one wants to list a 'specific' Logical Component involved instead of 'generic' term like External System. However, it would benefit only if Interface Monitoring is feasible; isn't it ?
(3) There are Interfaces which are built between SAP and External System and serve various Business Processes under various Business Scenarios. In such circumstances, it is not easy to list which Process 'owns' the Interface. Therefore, under a normal Implementation Project structure (SOLAR02), choosing a particular Process Step, getting into 'Development' Tab and listing the Interface Program name may not be feasible, since there is no particular place where it belongs.
Is it therefore a good idea to create namesake Scenario for capturing all interfaces and list a library of all interfaces and store documents right there ? If so, will these namesake processes be of any use in BPM at a later date ?
(4) If my primary objective is to accomplish Interface Monitoring and not Business Process Monitoring per se, is it a good idea to create a new Solution Landscape, and manually create Business Processes that are suited to list Interfaces than to assign Template or Implementation Project to the Solution Landscape, and inherit those Processes ?
(5) What is it that a SAP Competence (Support) Centre will find as a 'major' gain in activating BPM to monitor Interfaces alone - is there something that SolMan's BPM based Interface Monitoring gives more than what PI level reporting may provide them with ?
(6) In Interfaces with Non-SAP Systems (some of them are old/ proprietary legacy systems with Credit Card companies; some of them are like 'Active Directory' servers), is it possible to define Metrics for BPM that such systems will contribute to SolMan, for reporting purposes ? Or, is it too much to hope for
Thanks again, for your patience and advance thanks for your kind responses.
Srini
Bes

Hi,
Welcome to BPM
You have asked too many questions in a single Post, Please read rules of engagement before posting
You can monitor the following without any trouble.
● ALE/EDI
● qRFC
1) Its obvious, if your firewall blocks all your request to external enterprise, it is not possible to monitor.
3) These interfaces are not the one related to development tab in SOLAR02, you have to map them from BPM.
4) Yes, you don't have to depend on any project for your processes, you can add it in your Solution Landscape.
5) Post a Separate Thread!!!
6) Post a Separate Thread!!!
Hope this gives a better idea.
Feel free to revert back.
--Ragu

Monitoring proxy abap in business process monitoring

Hi
Expert. Iu2019m working with Business Process Monitoring in my Solution Manager 7.0 sp20.
I would to monitor the communication between SAP ECC and SAP PI.
SAP ECC and SAP PI communicate by proxy.
I would know if can I monitor the proxy abap using SAP PI Message Error Monitoring based on Message-Based-Alerting (RWB).
I have just defined the alert category in abap stack and in RWB. In RWB I have inserted all information in u201CConditionsu201D fields and in the u201CWhere did the error occur?u201D fields I have chose:
Integration engine : XI Proxy
Error Code: *
Is this the correct procedure to monitor a proxy abap?
Thanks a lot
Giou2019

Hello Giovanni,
The described procedure looks correct in general. If you have set any restrictions in "Conditions" fields than you will only monitor on these specific message. If not all message will be considered which turn into a error status on the ABAP Proxy.
For information regarding the PI/XI Message Based Alerting please refer to service.sap.com/bpm -> Media Library -> Technical Information "Setup Guide - Interface Monitoring".
Best regards,
Maciej

What is Business Process Monitoring Tool (BPMT)?

Dear colleagues
There is also a strange tool named Business Process Monitoring Tool (BPMT), provided as an Add-on installation within SAP Netweaver 701 SP06
[Note 1453759 - BPMT 701 Business Process Monitoring Tool: Installation|https://service.sap.com/sap/support/notes/1453759]
What is it, and how it is connected with SAP NW BPM?
Any explanation would be much appreciated

Hi,
this tool is to provide a business process monitoring within the ABAP stack. So you're able to get information about "how many processes of process X have not been finished, yet". This is based on several agents listening to the business process implementations (e.g. SAP Business Workflow) and provides those generated events to a monitoring engine.
As far as I know this component has not been released, yet. I don't know the delivery date (maybe in QII or QIII 2011) --> who know's?
Cheers
Martin

Monitoring Types on Business Process Monitoring

Hi All
I am currently busy with setting up business process monitoring in our company.
I have gone through all the steps and am currently at a stage where I have to test the monitoring types.
Can anyone please explain what kind of information is required on the monitoring types and if you can also give me a brief explanation on the different kinds of monitoring types and what exactly the do because when I am trying to set them up, nothing is happening and I am not getting any alerts.
Regards
Khuselwa

Hi Khuselwa,
Have you already checked the information provided on the BPM Website in SAP Support Portal?
[http://www.service.sap.com/bpm|http://www.service.sap.com/bpm]
Best regards,
Ruediger

Business Process Monitoring

Our company is using Solution Manager 3.2 and SAP R/3 Enterprise version 4.7.
We have few transactions that we would like to monitor through Solution manager function: Business Process Monitoring. Since this company had GO-live in January for its subsidiary company, and now we run some transaction manually and record these values in our excel sheet
Few examples transaction that we run:
COOIS, MB51, COGI, VF03 and much more
I want to know how to monitor these transaction in Solution Manager Business Process Monitoring.....
Cam someone please direct me in a right path to do this? where to go next in the Solution Manager?
if any has good documentation on how to do this, can you please share it with me?
Thanks in Advance
Kumar

Hi,
check Wonderful pdf with sample scenario.
https://websmp204.sap-ag.de/~sapidb/011000358700000720012003E.PDF
http://help.sap.com/saphelp_sm40/helpdata/en/9a/e435e7fa6f4e85a70885a36479be4e/content.htm
Also the foll links,
http://www.sap.com/platform/netweaver/pdf/BWP_NetWeaver_BPM.pdf
http://www.sap.com/services/pdf/CS_Airbus.pdf
/people/alan.rickayzen/blog/2006/11/03/business-process-expertise-and-workflow-engineering--distinction-and-overlap
http://www30.sap.com/korea/Company/Events/techday05/img/data_06.pdf
Please reward points.

Business Process Monitoring: Activate Business Processes

Hi!
I am on SAP Solution Manager 7.0 and have the following SAP landscape:
SAP XI/PI, SAP ERP 2005.
I would like to monitor the IDOCs sending from SAP ERP to SAP XI in Business Process Monitoring.
I successfully acitvated the Business Process Monitoring.
My problem:
I cannot choose/see any business processes in the area Business Process Monitoring Setup --> Business Processes.
I already defined the Solution Support Organization with 2 members and choossed all the monitoring roles.
Qurstion
How to make visible any business processes in this area?
Thank you very much!
regards
Thom

Hello Thom,
perhaps you should also have a look into the Setup Guide for Interface Monitoring under https://service.sap.com/bpm --> Media Library --> Technical Information.
Regards
Volker

Business Process Monitoring - Application Monitoring help.

Hi all,
Through Business Process Monitoring, I am trying to configure monitoring on table NAST, so that an alert will be generated for Billing documents print outputs (application=V3, transm. medium=1) on specific message types, if the processing status is equal to either 0 (not processed) or 2 (incorrectly processed).
I have configured this through application monitoring, using the 'Messages (Output Determination)' monitoring object. Under this, was able to configure the 2 key figures of "unprocessed messages" and "incorrectly processed messages" with the parameters mentioned above (application and message type).
I set the yellow alert threshold to 1, and the red alert threshold to 2, as I want to be notified each time a print output goes into status 0 or 2, and that a red alert be generated in the case where 2 or more print outputs are not successful.
However, upon activation of this monitoring, I came across the following issue: The table NAST already has over 40 historic entries of unprocessed and incorrectly processed messages for these message types. The monitoring is picking up all these entries right away, and therefore a red alert is being generated.
There does not appear to be a way to configure the monitoring to only look for new entries in the table matching the criteria, e.g. look for billing docs with status = incorrectly processed during the last 24 hours. It seems that unless the existing entries in the table NAST are either deleted or have their status changed to "processed", the monitoring will always pick up these entries and report a red alert, even if no new entries are discovered.
Does anyone know how a way of configuring a date range with this type of monitoring, or do I have to modify the existing entries in the table (either delete them, change their status or set the "disregard" indicator on the messages in the table) before this monitoring will work as I hoped it would?
Secondly - a more general point - although there are lots of good documents on configuring Business Process Monitoring, I have not yet found one which gives full details on all the different types of application monitoring available, and how each of them can be configured. I know that within Application Monitoring, when you choose a monitoring type, the grey box at the top half of the screen gives some good information on what the monitoring does and how to configure it, but a document which captures all these monitoring types in one place would be very useful - if anyone could point me in the right direction I'd appreciate it!
Thanks in advance for any help with the first issue above,
Regards,
John

Hi John,
you get an overview about all available key figures in the PPT "Business Process & Interface Monitoring - Part 2" under https://service.sap.com/bpm --> Media Library --> Customer Information. It lists all Monitoring Object and Key Figures with Select-Options. There is no document that describes the setup of every key figure as the setup is too similar for most objects. Therefore the grey text boxes within the tool.
The NAST collector will always pick-up everything older than x days. So you would have to process or delete the olde entries. But it is a good advise that for this rather technical key figure we should think about a delta mechanism like with our IDOC or ABAP dump monitor.
Best Regards
Volker

Message Services Message Monitor not opening in MII.

Hi All,
We have deployed MII 14.0/ME 6.1 on Netweaver 7.3.
In MII, Message Services > Message Monitor link not opening and we get the following error message.
Has any one faced this issue? whats the fix for this.
Detailed Error Information
Detailed Exception Chain
java.lang.NoSuchMethodError: com.sap.xmii.ejb.messages.MessageService.count([Ljava/lang/String;Ljava/lang/String;[Ljava/lang/Integer;Ljava/lang/String;Ljava/sql/Timestamp;Ljava/sql/Timestamp;[Ljava/lang/Integer;)J
at com.sap.xapps.xmii.ui.admin.messages.messagesmodel.SearchResultObservableList.getSize(SearchResultObservableList.java:52)
at com.sap.xapps.xmii.ui.admin.messages.messagesmodel.SearchResultObservableList.<init>(SearchResultObservableList.java:33)
at com.sap.xapps.xmii.ui.admin.messages.monitorcomp.MessagesComp.search(MessagesComp.java:395)
at com.sap.xapps.xmii.ui.admin.messages.monitorcomp.wdp.InternalMessagesComp.search(InternalMessagesComp.java:243)
at com.sap.xapps.xmii.ui.admin.messages.monitorcomp.MonitorView.onPlugIn(MonitorView.java:702)
at com.sap.xapps.xmii.ui.admin.messages.monitorcomp.wdp.InternalMonitorView.wdInvokeEventHandler(InternalMonitorView.java:429)
at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.invokeEventHandler(DelegatingView.java:142)
at com.sap.tc.webdynpro.progmodel.window.ViewController.invokeInboundPlugHandler(ViewController.java:446)
at com.sap.tc.webdynpro.clientserver.cal.NavigationManager.processInboundPlugQueue(NavigationManager.java:305)
at com.sap.tc.webdynpro.clientserver.cal.NavigationManager.navigate(NavigationManager.java:320)
at com.sap.tc.webdynpro.clientserver.phases.NavigationPhase.execute(NavigationPhase.java:63)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequestPartly(WindowPhaseModel.java:162)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doProcessRequest(WindowPhaseModel.java:110)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:97)
at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:515)
at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:58)
at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.doExecute(ClientApplication.java:1671)
at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.doProcessing(ClientApplication.java:1485)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doApplicationProcessingStandalone(ApplicationSession.java:908)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doApplicationProcessing(ApplicationSession.java:880)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:357)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:326)
at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doContent(AbstractDispatcherServlet.java:87)
at com.sap.tc.webdynpro.serverimpl.wdc.DispatcherServlet.doContent(DispatcherServlet.java:89)
at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doPost(AbstractDispatcherServlet.java:62)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:754)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:373)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:499)
at com.sap.tc.webdynpro.serverimpl.wdc.ForwardServlet.doPost(ForwardServlet.java:73)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:754)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)
at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:466)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:276)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Any help would be highly appreciated.
Thanks,

Hi Shridhar,
Check if XMII and MII_ADMIN are from the same SP. That might happen if they are from different SPs.
Best regards,
Krasi

Service Process Monitor

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