Service Profiles and Cisco Unified Communications

Hi All,
I need some information on Service Profile configuration for ESXi hosts that will be running Cisco Unified Communications Manager and associated applications (Unity Connections and Presence)
The B-Series Chassis will initially host 2 B200M2 blades for this purpose and I'm after best practice for the Service Profiles. The blades are running the M81KR Virtual Interface Card.
Any help is appreciated, or if someone can point me in the direction of the documentation that would also be appreciated.
Cheers
Darren

It's quite straightforward:
- you must boot from local disk
- bundle your local drives in a RAID-1 group
- assign a pair of vHBAs to your profile for connectivity to your FC SAN (one to SAN "A", one to SAN "B")
- as far as networking in concerned, you have "carte blanche" (UC VMs use a single nic and Nexus 1000V is optional)
--> you could for instance create 6 vnics: 2 for service console, 2 for vmotion, 2 for vmdata. Or just 2 vnics and have Nexus 1000V "own" them. Any other scheme you find suitable is ok.
Most restrictions aren't on the UCS side but rather on specific VMware features currently supported by the solution.
See
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/solution_overview_c22-597556.html
http://docwiki.cisco.com/wiki/Unified_Communications_VMWare_Requirements
The OVA templates for the UC VMs are at http://docwiki.cisco.com/wiki/Unified_Communications_Virtualization_Downloads_%28including_OVA/OVF_Templates%29 --> you'll get an idea of storage capacity and vCPU requirements

Similar Messages

PAP2T and Cisco Unified Communications Manager

I try to connect pap2t to Cisco Unified Communications Manager rel 6.1.2. I Enabled digest authentication, create end user with name like DN, linked it with phone and DN. But pap2t can't register - Can't connect to login server.CUCM - say me that this phone status - rejected. Can anybody help me?

We do see this occasionally and generally 95% of the time it's the router blocking the SIP traffic, the error "Can't connect to Logon server" means it's getting no reply, what I think you may find is that your device may be setup as DHCP and the router may be doing a renew of lease (Ie IP address to the device) every 24 hours, this could be the problem.
Try setting your device to a Static IP Address and make sure you also set the DNS entries as well, see how you go after that.

Cisco Unified Communications Manager

Can someone tell me the main diferences between OCMS and Cisco Unified Communications Manager?
Best regards,
Joel.

1.Licensing on v10 is not different from version9. But yes it has been renamed to Cisco Prime License Manager.
If you compare licenses on v10 to CUCM version 8.X or earlier, then in that case you will see a BIG change. If you need more info about this change please do let me know.
2.IM and Presence Service Release 10.0(1) is supported only with Cisco Unified Communications Manager Release 10.0(1).
Note IM and Presence Service Release 9.1(x) is supported only with Cisco Unified Communications Manager Release 9.1(x).
Source: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/10_x/CUCM_BK_CD1DB914_00_compat_matrix/CUCM_BK_CD1DB914_00_compat_matrix_chapter_011.html#CUP0_RF_SECB5848_00
3. End user features include SAML SSO, vido on hold (contact center environment), etc. This session on routing enhancement covered urgent priority which would also translate to end user experience as they might not face the delay in call completion.

Ask the Expert : Call Recording with Cisco Unified Communication Manager (UCM)

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Cisco Unified CM call recording solution that provides the ability to record customer conversations for compliance purpose. This topic will cover an overview, configuration and troubleshooting of the call recording feature.
Monday, January 19th, 2015 to Friday, January 30th, 2015
Harmit Singh is a technical leader with the High Touch Technical Services (HTTS) and Technical Assistance Center (TAC) Unified Communications teams based in Bangalore. He has broad experience in Cisco Unified Communications infrastructure solutions. He has 10 years of experience working with large enterprise and service provider networks. He also holds CCIE certifications (#20012) in Voice and Collaboration as well as Red Hat and VMware certifications.
Mohammed Noorulla Khan is a customer support engineer in High-Touch Technical Services (HTTS) Unified Communications teams based in Bangalore. His areas of expertise include Cisco Unified Communications Manager, Gateways, and Jabber. He has over 6 years of industry experience working with large enterprise and service provider networks. He also holds CCIE certifications (#35741) in Voice and VMware certifications.
** Remember to use the rating system to let Mohammed and Harmit know if you've received an adequate response. **
Because of the volume expected during this event, the experts might not be able to answer every question. Remember that you can continue the conversation in the Collaboration, Voice and Video community, subcommunity, IP Telephony, shortly after the event. This event lasts through January 30th 2015. Visit this forum often to view responses to your questions and those of other Cisco Support Community members.

Hi Maheshwar,
Thank you for your query. Please find my response below:
1> Do we support recording with HCS environment and which 3rd party vendors are validated with HCS based call control 10.1.1?
Answer: Whether you use a standalone UCM cluster, UCCE or HCS, call recording would be supported across the board in the same manner.
Please refer to the following link:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/hcs-cc/10_0_1/Install_and_Config/CHCS_BK_ICC270D0_00_installing-and-configuring-cisco-hcs/CHCS_BK_ICC270D0_00_installing-and-configuring-cisco-hcs_chapter_011.html#CHCS_RF_T1105284_00
Option
Notes
Recording
All Recording applications that are supported by Unified CCE are supported on HCS for CC. For details, see Recording section in Agent and Supervisor Capabilities.
With respect to which 3rd party vendors have been validated, marketplace.cisco.com is a good place to crosscheck this info. You will find a Cisco Compatible Logo against the partners listed there. The logo is used to signify that the PARTNER product has undergone technical interoperability testing with the Cisco product specified. The interoperability testing is conducted by a third party laboratory based on testing criteria set forth by Cisco. PARTNER is solely responsible for the support and warranty of its product. Placement of the PARTNER product or information pertaining thereto, on the Cisco Marketplace website does not constitute an offer to sell the PARTNER product in any way. For further information on the PARTNER products, please visit the PARTNER company website.
Please refer to the following link and use the search field under Collaboration Technology:
https://marketplace.cisco.com/catalog/search?utf8=%E2%9C%93&search[q]=&search[technology_category_ids]=23%2C24%2C197%2C1940%2C1941%2C1921%2C1576%2C1897%2C1983%2C2418%2C26%2C198%2C1904&search[order]=tier&per_page=20&_=1421663854257&ts=1421663855441
2> Which end points are supported for recording via HCS call control?
Answer: The following link should help clarify this:
http://solutionpartner.cisco.com/web/sip/wiki/-/wiki/Main/Unified+CM+Silent+Monitoring+Recording+Supported+Device+Matrix
Please let us know if you have any follow up questions. Hope this is helpful.
Regards,
Harmit Singh.

Cisco Unified Communications Manager Attendant Console issue with cucm ver 9.1.1

Dear support,
As we used before Cisco Unified Communications Manager Attendant Console with CUCM version 7.x as now we upgrade to version 9.1.1 and we could not be able to use this service .due to attendant console is not available with cucm versio 9.1.1.
before upgrade cucm ver 7.x from PC user maintain all contact details store with Attendant console software on his desktop PC. right now its give error unable to connect to the server. due to attendant console is not available with cucm version 9.1.1.
So how i can retrieve the user store contact details from attendant console software from his PC desktop .
so please provide you feedback highly appreciate.
Regards
syed

Dear support,
As i check this on user pc c:\program files\cisco\Unified Communications Manager Attendant Console\data\GlobalSettings.xml
I couldn't be able to retrieve the store contact data .most of the user are get effected by this service.
As we do upgrade to cucm versioun 9.1.1 to use of more services but not user are to be get effect by the attendant services like we can't use Attendant console software on CUCM 9.1.1 after upgrade......
so please advice ........... atleast we need to retrieve the user store contact data ...
Highly appreciate for your resposne .....
regards
syed

Cisco Unified Communications Manager AXL servers option appear deactivated in cisco unity connection

I have a problem, the tab with the Cisco Unified Communications Manager AXL servers option is disabled or appear disabled in CUC. any idea what might be going on, I checked that the service relates to AXL is on and running in CUCM and CUC. My version is CUCM and CUC BE 7.1

This is disabled on BE 5000 servers because CUCM and CXN are coresident on the same OS. AXL integration is pre-built and required. This is only enabled for an administrator to configure/edit on standalone CXN installs.
Please remember to rate helpful responses and identify helpful or correct answers.

Cisco Unified Communications Manager Group configuration

Cisco Unified CM Administration - System version: 7.1.5.10000-12
Cluster has 2 CUCMs: CM voip1 and CM voip2.
CM voip1 is the publisher and CM voip2 is the subscriber.
When adding a new group, just one CUCM (CM voip1) is shown available for selection on dropbox "Available Cisco Unified Communications Manager".
I want two options for Cisco 2811.
What I must configure to have both CUCMs on the dropbox?
Thanks
Rosa

admin:utils dbreplication status
-------------------- utils dbreplication status --------------------
Replication status check is now running in background.
Use command 'utils dbreplication runtimestate' to check its progress
The final output will be in file cm/trace/dbl/sdi/ReplicationStatus.2013_02_08_19_59_27.out
Please use "file view activelog cm/trace/dbl/sdi/ReplicationStatus.2013_02_08_19_59_27.out " command to see the output
admin:utils dbreplication runtimestate
DB and Replication Services: ALL RUNNING
Cluster Replication State: Only available on the PUB
DB Version: ccm7_1_5_10000_12
Number of replicated tables: 427
Cluster Detailed View from SUB (2 Servers):
                               PING              REPLICATION    REPL.    DBver&     REPL.    REPLICATION SETUP
SERVER-NAME    IP ADDRESS      (msec)    RPC?    STATUS         QUEUE    TABLES     LOOP?    (RTMT)
voip1    147.65.21.110    0.156    Yes    Connected    0      match    Yes      (2)
voip2    147.65.21.120    0.022    Yes    Connected    0      match    Yes      (2)
admin:
Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_410_devicenumplanmapremdestmap with 0 rows group 11
------   Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_410_devicenumplanmapremdestmap ------
Node                  Rows     Extra   Missing Mismatch Processed
g_voip1_ccm7_1_5_10000_12         0         0         0         0         0
g_voip2_ccm7_1_5_10000_12         0         0         0         0         0
Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_409_devicenumplanmapendusermap with 0 rows group 11
------   Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_409_devicenumplanmapendusermap ------
options: q=quit, n=next, p=prev, b=begin, e=end (lines 2961 - 2980 of 3006) :
Node                  Rows     Extra   Missing Mismatch Processed
g_voip1_ccm7_1_5_10000_12         0         0         0         0         0
g_voip2_ccm7_1_5_10000_12         0         0         0         0         0
Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_403_batjobresults with 0 rows group 11
------   Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_403_batjobresults ------
Node                  Rows     Extra   Missing Mismatch Processed
g_voip1_ccm7_1_5_10000_12         0         0         0         0         0
g_voip2_ccm7_1_5_10000_12         0         0         0         0         0
Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_402_batinputdatajobmap with 0 rows group 11
------   Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_402_batinputdatajobmap ------
Node                  Rows     Extra   Missing Mismatch Processed
g_voip1_ccm7_1_5_10000_12         0         0         0         0         0
g_voip2_ccm7_1_5_10000_12         0         0         0         0         0
Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_401_batfileinfojobmap with 0 rows group 11
options: q=quit, n=next, p=prev, b=begin, e=end (lines 2981 - 3000 of 3006) :
------   Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_401_batfileinfojobmap ------
Node                  Rows     Extra   Missing Mismatch Processed
g_voip1_ccm7_1_5_10000_12         0         0         0         0         0
g_voip2_ccm7_1_5_10000_12         0         0         0         0         0
end of the file reached

Nortel CS1000E Release 7.5 using SIP to Cisco Unified Communications Manager 6.1.5

Actually exist diferents publications with other releases, but not with this options in common, somebody can help me???? Thank you!!!

I have a similar problem, only the tab with the Cisco Unified Communications Manager AXL servers option is disabled or appear disabled in CUC. any idea what might be going on, I checked that the service relates to AXL is on and running in CUCM and CUC.

Cisco Unified Communications Manager 10.0 - New Features Google Hangout Q&A Session

Engineer, Customer Support, Cisco
Welcome the Cisco Support Community Google Hangout Q&A Session about Cisco Unified Communications Manager 10.0. If you have any questions regarding the product or the content of the Google Hangout, please post them here.
Cisco UCM Product: http://cs.co/cucm10 http://cs.co/cucm10
Google Hangout Page : https://plus.google.com/events/cmt40r73djuhnauh5blg31k13ic

1.Licensing on v10 is not different from version9. But yes it has been renamed to Cisco Prime License Manager.
If you compare licenses on v10 to CUCM version 8.X or earlier, then in that case you will see a BIG change. If you need more info about this change please do let me know.
2.IM and Presence Service Release 10.0(1) is supported only with Cisco Unified Communications Manager Release 10.0(1).
Note IM and Presence Service Release 9.1(x) is supported only with Cisco Unified Communications Manager Release 9.1(x).
Source: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/10_x/CUCM_BK_CD1DB914_00_compat_matrix/CUCM_BK_CD1DB914_00_compat_matrix_chapter_011.html#CUP0_RF_SECB5848_00
3. End user features include SAML SSO, vido on hold (contact center environment), etc. This session on routing enhancement covered urgent priority which would also translate to end user experience as they might not face the delay in call completion.

Cisco Unified Communications Express

I have a brand new router, 3825 and licensing so no worries there. I also have some discs Cisco Unified Communications Express Products and Cisco Unified Contact Center Express/ IP IVR.
Question 1) I am trying to install CME (which I hear is now Unified Communications Express). Do one of these disc have it on it? I have checked the flash of the router and i see no cme. I have the Adv IP Services IOS.
Question 2) What is on those discs.

Hello Adam,
the CME is a feature that comes integrated with you IOS software, and you just need to enable it in case that you would like to configure it and work with it.
Since you have the Adv IP services IOS you should be able to use this voce feature without any issue. In the follow documments you could find first the basic configuration for a CME and CUE and the second one is the admini guide in case that you would like to see some other features.
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a008037f2a9.shtml
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadSIX.html
HTH
Walter Solano
CCNA Voice
Cisco UCCX Specialist

Ask the Expert: Upgrading Cisco Unified Communications Manager (CUCM) to Version 9.1 (Drive to 9)

Welcome to the Cisco Support Community Ask the Expert conversation. Learn from experts Vijay Rao and Amit Singh about simplified upgrade process and focused support from Cisco to migrate to version 9.1.
This is a continuation of the live Webcast
Drive to 9 is a comprehensive and holistic program designed to help you upgrade the current Cisco® Unified Communications Manager installed base to version 9.1 or higher. This upgrade will enable customers to have next-generation collaboration experiences.
During the live event, Cisco subject matter experts Vijay Rao and Amit Singh focussed on the simplified upgrade process and focused support from Cisco to migrate to version 9.1. They also talked about the changes made to the licensing model of User Connect Licensing and Cisco Unified Workspace Licensing.
Vijay Rao is a Network Consulting Engineer and is currently a unified communications (UC) consultant for Bank of America. He has been providing consulting assistance to the bank for the past 6 years. He helps design complex UC networks for large enterprise customers. He was previously part of Cisco IT in the Asia Pacific, Japan, and China (APJC) region and was instrumental in designing and implementing the Bangalore campus. He has been working with Cisco for 9 years and has 12 years of UC experience. He has a Cisco CCVP® certification.
Amit Singh is a customer support engineer at the Cisco Technical Assistance Center in Bangalore, India. He has 7 years of experience in his areas of expertise: wireless, Cisco Unified Communications Manager, multiservices, Cisco Unity®, and Cisco Unified Contact Center Express. He has been involved in various escalation requests from India, Singapore, and Australia and is currently working as a technical lead for the Voice team in Bangalore, India. He is a computer science graduate.
Remember to use the rating system to let Vijay and Amit know if you have received an adequate response.
Vijay and Amit might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Collaboration, Voice and Video sub-community forum shortly after the event. This event lasts through July 19, 2013. Visit this forum often to view responses to your questions and the questions of other community members.
Webcast related links:
Webcast Video
FAQ from the live webcast
Slides from the live webcast

Hello Robert,
Apologies for a delayed response, some days get very hectic.
In CallManager, we only define the SRST reference, and CUCM version and SRST version are independent of each other.
The only thing, which is related and will change with CUCM upgrade is Phone F/w version.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf
You may just want to check your, phone f/w compatibility with the SRST version running on your ISR G1 Gateways:
http://www.cisco.com/en/US/products/sw/voicesw/ps2169/products_device_support_tables_list.html
For Example: SRST version 7.1
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps2169/data_sheet_c78-520521.html
You may want to do some lab testing with CUCM 9.1 and an SRST supported f/w on your phones.
If you decide to run the old Phone/F/w to support the SRST version, you may not be able to take advantage of new features.
Also, you can try and upgrade your phones(Wih CUCM 9.1) and test them with your SRST version.
It should work fine, but from a troubleshooting perspective, TAC may request you to come into a Cisco Supported combination.
Please, let me know if this clarifies your doubt or we can have a quick phone call.
Regards
Amit Singh

Ask the Cisco VIP: Troubleshooting SIP in Cisco Unified communications

Troubleshooting SIP in Cisco Unified communications deployments with Cisco VIP Ayodeji Okanlawon
This is a Q&A Ask the Expert Session continuation from the Live Webcast
Ask your questions on Session Initiation Protocol (SIP) and how it is redefining our UC world.The Session Initiation Protocol (SIP) is a signaling communications protocol, widely used for controlling multimedia communication sessions such as voice and video calls over Internet Protocol (IP) networks.
Featured Expert
Ayodeji Okanlawon, a Cisco Designated VIP, is the Lead Consultant Engineer for Global Solutions Design and Engineering at Verizon Business. In his past, he has worked at Intact IS, NCS Global, and Schlumberger Information Solutions. His experience includes development of design and deployment of large scale IP telephony projects on Cisco Call Manager platforms, Cisco Voice gateways, Cisco Jabber cloud and on premise solution. His expertise includes SIP solutions, CUBE design and Deployment, Troubleshooting: Voice gateways, CUCM, Unity connection, CUPS. Deji has been awarded the Cisco Designated VIP in 2013 and 2014. Deji holds a Bachelor of Science (BS), Electrical and Electronics Engineering, Second Class Upper from Obafemi Awolowo University.
According to Deji, “If you want to advance your career, if you’re serious about your skill sets, you’ve got to be in the forums.” (Read the Interview >>)
We look forward to your participation. This event is open to all, including partners.
* * Remember to use the rating system to let Deji know if you have received an adequate response. * *
Deji might not be able to answer each question due to the high volume expected during this event. This event runs January 13 through January 23, 2015. Visit this forum often to view responses to your questions and the questions of other community members.

Derrick,
RFC 3261defines ways to provide increased security for a SIP session.
The following describes areas in SIP that provides security for the protocol
1. Authenticating users.
We need to authenticate a user to ensure that the sender of the message is who he claims to be.
To achieve this SIP uses digest authentication between a UAC, proxy and a UAS. This provides the most basic level of authentication challenge between a client, proxy and a server.
2. Secure SIP signalling
The next area we can secure is SIP signalling itself. For this we use SSL/TLS. This is similar to using https in web browsers. With TLS before our any signalling is exchange X.509 certificates are used create a secure TLS channel. All our SIP messages are then transported within the secure channel.
NB: The digest authentication mentioned above for authenticating a user agent is just authentication. The messages are not protected from reading or modification hence it is recommended that these messages are carried inside a secure TLS channel for better security.
3. Privacy and Identification
Additional security features in SIP provides means where any user can choose to either reveal or conceal his identity.
4.Secure RTP
SIP also provides the ability to secure the media channel. It is not enough to secure signalling while anyone can listen to the media. RFC3830 discusses how the encryption should be done.
5. S/MIME
S/MIME encapsulation is used to protect sip headers making it impossible for any one in between the sender and receiver to modify the sip headers
Regards

Management IP from service profile and from server

are there a difference between the management IP from the equipment tab --> server1 --> change mgmt IP
and from server tab--> service profile--> service profile1--> change mgmt IP
as I found that when I configured the mgmt from server in equipment tab, I could not find this IP in the mgmt in service profile mgmt IP
the attachment describe what I mean

Out of band means communication over the 1G management port of the fabric interconnects.
By default, each blade in a chassis slot gets assigned a CIMC IP address out of the pool. Therefore, if you associate the SP to another blade, the CIMC / KVM address changes.
It is also possible to assign an IP address to a service profile, and avoid that the CIMC / KMV address changes, if association of the SP happens. The disadvantage is that you need a additional IP address for every SP, even if the SP is not associated. Therefore most customers don't use this feature.
Therefore, a CIMC can have a max of 2 IP addresses.

Cisco Unified Communications Express Editor Version 8.5.1 download?

Hello,
Does anyone know where i can download Cisco Unified Communications Express Editor Version 8.5.1? I recently received a request to configure a "Time of Day Check" and can't find where to download this version. Any help is greatly appreciated!!
Thanks in advance,
Diana

Hi Diana,
This would be the path I believe :)
Cheers!
Rob
Downloads Home
Products
Unified Communications
Unified Communications Applications
Messaging
Cisco Unity Express
Cisco Unity Express Version 8.5
Unity Express Utilities-8.5.1

Unrestricted? Cisco Unified Communications Manager

I was reading the Release notes form CUCM 7.1(5) and saw that:
Upgrading to Unrestricted Cisco Unified Communications Manager Release 7.1(5)
Before you upgrade from Cisco Unified Communications Manager 6.x or 7.x to unrestricted Cisco Unified Communications Manager 7.1(5), install the unrestricted COP file that you can find here (copy and paste):"
I would like to know what the Unrestricted stands for?
thanks in advance

Hi Hytham,
You can upgrade from your current 7.1(2) to the "Restricted" 7.1(5b)su3 version. This
is a fully supported and most commonly used migration path
Table 8 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 7.1(5b) through 7.1(5x)
Cisco Unified Communications Manager
7.1(5b)SU4
7.1(5b)SU3
7.1(5b)SU2
7.1(5b)
System Version
7.1.5.33900-9
7.1.5.32900-2
7.1.5.31900-3
7.1.5.30000-1
Release Date
May 2 2011
Dec 16 2010
Aug 10 2010
Jul 20 2010
Standard Support
Direct upgrade:
7.1(5b)SU3(restricted),
7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e)1 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e)1 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e)1 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e)1 , 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp287966
Cheers!
Rob

Service Profiles and Cisco Unified Communications

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