Service replacement of iPhone 4

I have had a service replacement in a UK apple store, my replacement phone now shows cellular instead of mobile and carrier instead of network, I live in the UK, can anyone explain this and if it will affect the phone working properly?

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For your issue... See here...
Contacting Apple World Wide for Support and Service
http://support.apple.com/kb/HE57
Apple Warranty  >  http://www.apple.com/legal/warranty/
iPhone Warranty  >  The warranty is only valid in the country of original purchase... Except for EU Countries...

Similar Messages

  • Replacement Service for an iphone which is purchased in another country

    Hi,
    I have an iphone5 which its proximity sensor does not work. In Australia I went to Melbourne Apple Center and after inspection they want to replace it with a new one, but after seeing its part number (including LL/A), they refuse to replace it because it is not an Australian iphone. It should be noted that I also have an applecare service for my iphone. Now I am really confused what I shall do for this case. I cannot go to USA at the moment and I need my iphone which now it's really useless for calling when I do not want to use handsfree. My current apple support case number is 426298085 and I have D87469214, 426306629 and D87468601 apple service request numbers which have been canceled due to the mentioned reason.
    More easy and better customer services are really expected from apple. I am one of your loyal customer who is sad of your bad services in this case. Please guide me how could I replace my phone at the earliest possible time.
    Regards,
    Hamed

    From applecare protection plan for iphone:
    "6.2 Apple reserves the right to change the method by which Apple may provide repair or replacement service to you, and your Covered Equipment’s eligibility to receive a particular method of service. Service will be limited to the options available in the country where service is requested. Service options, parts availability and response times may vary according to country. You may be responsible for shipping and handling charges if the Covered Equipment cannot be serviced in the country it is in. If you seek service in a country that is not the country of purchase, you will comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. For international service, Apple may repair or exchange defective products and parts with comparable products and parts that comply with local standards."
    Haha. Known issue maybe means there are several numbers of replacement for this reason. A quick internet search shows such a thing...

  • HT5661 i have a new iphone 5c replacing my iphone 4s.  I backed up my 4s info on iCloud and then activated the new phone and downloaded from iclould.  I then erased all info on my old 4s.  However, I still can't get cellular service on my new phone.  help

    i have a new iphone 5c replacing my iphone 4s.  I backed up my 4s info on iCloud and then activated the new phone and downloaded from iclould.  I then erased all info on my old 4s.  However, I still can't get cellular service on my new phone.  help!

    Keep powering your phone off and back on, it can take up to 2 hours for a normal service provider to finalize the activation process.  When you got your new iPhone (congrats by the way) you should have received a little bubble that appeared that told you when the phone was activated, did you see that?

  • The lock button on my iphone 5 is broken and I want to replace it at an apple store but I haven't paid my phone bill for AT&T so my phone has no service. Can i still replace my iPhone 5 whether or not i have to activate my phone with AT&T? Help please

    Earlier i meantioned that my lock screen was broken. That was a mistake its my lock button i apologize. But do i still have to pay for my phone bill and activate my AT&T account in order to replace my iPhone 5 at an apple store?? Or not because of the one-year warranty??

    The lock button on my iPhone5 has also started acting up. Extremely annoying. I have to get it replaced, but I've dropped my phone once and there is a scratch on the top left corner of the phone, so I'm not sure what the warranty says about this situation.

  • Just replaced my iphone 4 with new 4.  restore from icloud is hung on an app I no longer use (password probably expired) how can i get the restore to move on to the next app

    just replaced my iphone 4 with new 4.  restore from icloud is hung on an app I no longer use (password probably expired) how can i get the restore to move on to the next app

    Read another post in the forum about this and it appears this app also installs a profile with a proxy service that you will have to try and delete as well. Check that out.

  • I had bought the iphone 5 four months ago. The problem is that it gets heated too much. I noticed it recently. What should I do? Should I take it to apple store to replace? Will they replace my iphone 5?

    I had bought the iphone 5 four months ago. The problem is that it gets heated too much. I noticed it recently. What should I do? Should I take it to apple store to replace? Will they replace my iphone 5?

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • How can I replace my IPhone in France?

    How can I replace my IPhone in France? I have bought an IPhone 5 in Paris and now its display is broken and the warranty is expired. Can I ask someone to do the replacement for me there?

    If you bought the iPhone in Paris, and live in another EU country, the warranty and out-of-warranty service will be valid throughout the EU.  If you do not live in the EU, then you must send the iPhone to someone you trust in France to handle the out-of-warranty replacement for you.

  • My iPhone 5 dice play broken so I want to replace my iPhone 5 by apple

    My iPhone 5 scrin damage so I want to replace my Iphone 5 in under warenty

    If the screen is faulty, this will be covered by the 1 year Warranty. Make Genius reservation or set up service and take or send iPhone to Apple. If your screen is cracked, and you have AppleCare + coverage, it will cost $49, if no coverage it will now cost $149 at Apple Store to have iPhone 5 screen replaced.

  • In what cases does Apple usually choose to just replace an iPhone instead of repairing it?

    From your guys' experiences, what qualifies for a free iPhone replacement by Apple?
    I'm taking my iPhone 4 in tomorrow for a stuck sleep/wake button. I've tried blowing any debris out of the button's surrounding area and even shook the phone upside down in an attempt to possibly have it working and 'clicking' again as normal. None of that worked. Now I'm taking it to the Genius helpers, and I just wanted to know if there's a chance they'll actually replace the entire phone.
    Any of you guys just had your iPhone replaced altogether instead of a repair?

    Check this, copied from Service Answer Center - iPhone
    Out-of-warranty repair service
    If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
    Read Apple’s Repair Terms and Conditions
    Model
    Out-of-warranty service fee
    Battery service*
    iPhone 6 Plus
    $329
    $79
    *available only if battery
    fails Apple’s diagnostic test
    iPhone 6
    $299
    iPhone 5s, iPhone 5c, iPhone 5
    $269
    iPhone 4s
    $199
    iPhone 4, iPhone 3GS, iPhone 3G,
    Original iPhone
    $149
    Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.

  • Can I replace an iphone 5 screen that is slightly scratched?

    Is there any way for me to replace an iphone 5 screen? 

    Apple does not repair iPhones, but will replace the entire iPhone for a flat fee. If you have AppleCare+ coverage, the cost will low; in the US it's $49. If you do not have AppleCare+ on your iPhone, see the Service Pricing section here:
    http://www.apple.com/support/iphone/service/faq/
    There are independent iPhone repair services that may be able to do the repair for less than Apple's out-of-warranty charge. Do a web search for "iPhone repair". Note, though, that if you elect to have the iPhone serviced by an unauthorized shop, all further warranty and support from Apple will be voided.
    Regards.

  • Can i replace my iphone 4a wit warranty?

    I hav wifi problem wit my iphone 4s. And my iphone is still under warranty. Wil apple replace my iphone 4s?? And if it is how long the replacement process wil take??

    Contacting Apple World Wide for Support and Service
    http://support.apple.com/kb/HE57

  • HT2240 for replacement of phone is it ok to replace my iphone 4s to an iphone 5

    about replacement of iphone , is it ok to replace my iphone 4S to iphone5 during contract to a provider?

    You can look this up yourself
    http://www.apple.com/support/service/

  • Can Apple replace my iPhone 4 screen?

    Can apple replace my iphone 4 screen? How much will it cost

    Click the link I gave you and change the country to the U.K.
    It will show you the cost.
    Make an apointment at the genius bar.
    Out-of-Warranty Service
    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service Fee listed below.Please note Out-of-Warranty Repair Service fees from your carrier may be different than those listed below.
    iPhone Model
    Out-of-Warranty Service
    iPhone 4S
    £ 146.44
    iPhone 4, iPhone 3GS,
    iPhone 3G, Original iPhone
    £ 126.44
    The Out-of-Warranty Service Fee includes a £ 7.44 shipping fee. The included shipping fee applies only if you arrange service online or by calling Apple Technical Support. All fees are in British pound sterling and include VAT. iPhone Out-of-Warranty Service may also be available from your wireless carrier. Pricing may vary.When setting up out-of-warranty service, Apple will request credit card pre-authorisation for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details.If you have an iPhone that Apple determines is not repairable, you may wish to contact your carrier for other options."

  • Replacement of iphone

    I've bought an iphone 4s in Australia and now its damaged, dropped in water. Currently I am residing in US. Do I have any chance of replacing my iPhone here in any iStore or should I replace only in Australia?

    You can ONLY exchange in Australia ,the warranty and post warranty service is not international
    However if you are in US on a temporary basis you could always visit an Apple Store Genius Bar
    Expect a polite  refusual but always worth a try as it is not an iPhone5 and you are a temporary (??) resident .

  • Replacement of iPhone 4

    I was given an iPhone4 by a friend who bought it in Singapore. However the phone has been dropping calls so I plan to have it replaced. I am unable to contact my friend to find out which shop he bought it from. Can I go to any Apple store in Singapore to get a replacement?

    If you can't contact your friend and find out where he purchased the iPhone from, you can contact the only authorized service center for iPhones in Singapore:
    http://www.apple.com/sg/buy/service.html
    Note that if your friend did not purchase the iPhone from an authorized source, it's quite possible that the iPhone you have was originally sold in another country. If that turns out to be the case, then you would have to know what country it was originally sold in and then ship the iPhone to that country for service.
    Regards.
    P.S. Kwopau, there are no Apple Stores in Singapore.

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