Service Request error - No Transaction Types assigned in customizing

When I click on Service Request in IC Web, I get the following message "No Transaction Types assigned in customizing" even with the Standard Business Role. It takes me to the search screen.I maintained Business Transaction Profile. Did I miss anything?
Please Advice,

Hi Ragz,
Colleague of mine had the same problem.
This is what you have to do.
On the navigation bar profile which is linked to your business role you must add the following entries on the Define Generic OP Mapping part of the Navigation Bar (in the customizing of the NAvigation Bar it's the before last folder)
Object Type=CRM_SRQM_INCIDENT Obj.Action=search use target= x target id=TINCSR highlight=SRV-INC-SR
Object Type=CRM_SRQM_INCIDENT Obj.Action=display use target= x target id=TINCOV highlight=SRV-INC-SR
Object Type=CRM_SRQM_INCIDENT Obj.Action=edit use target= x target id=TINCED highlight=SRV-INC-SR
Object Type=CRM_SRQM_INCIDENT Obj.Action=create use target= x target id=TINCCR highlight=SRV-INC-SR
Object Type=CRM_SRQM_INCIDENT Obj.Action=execute use target= x target id=TINCEX highlight=SRV-INC-SR
You can find these entries in the standard navigation bar profile SRV-PRO.
This enables the system to check which transaction types are available of type Service Request.
Btw the Business Transaction Profile is only relevant for IC scenario's.
Hope this helps.
KR,
Micha

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