Service Requested what does that mean?

Hello everyone,
i checked the repair service of my Ipod touch 4g and is says since two days "Service Requested". Do i need to send my Ipod first ? Or what do i need to do ?

In the Email is says:
To ensure proper handling of your service request, take your product to The UPS Store. Please visit  The UPS Store locator and enter your zip code, then click Find. (Please note that using a UPS Drop Box or any other UPS location--other than The UPS Store--will likely result in unnecessary fees, shipment delays, and possibly the return of your product unrepaired.)
   Please print this email and take it along with your product to The UPS Store. Do not include any other items, such as headphones or a power adapter, as they will not be returned to you.
  At The UPS Store, please be prepared to provide your Repair ID, which is A91822557. This Repair ID should be available in the UPS system within one hour of the time the ID was created. If The UPS Store has no record of your Repair ID, you may need to wait a few minutes. The UPS Store will supply the packaging, ship your product to Apple using the Apple Corporate Account work order, and not bill you for this transaction.
To avoid cancellation of this service request, you must return your original IPOD TOUCH (4TH GENERATION) to Apple within ten (10) business days. If you no longer require service, simply disregard this email.
So i have to take it to the store and the will give me a box for my ipod right ?

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