Service Requests not displaying on Service Request HomePage
Hi
i have been performing operations like inserting new Service Request, Getting list of Service Requests and Updating Service Requests via web service integration.
Everything was working fine till 2 days ago. Suddenly today my Service Request HomePage does not show any of my earlier service request records??? However, when i filter for them using the SR Number i am able to view them.
Also i get the list of service requests and i am also able to insert requests but the new records do not show in the homepage. Worst of alll, i am unable to update any of my earlier records bcoz the crm is not able to find the matching SRNumber!
This is very confusing. Can someone please tell me how i can fix this problem?
Thanks,
Saket
did you try to restart the Microsoft Monitoring Agent?
Antoine AL Ibry
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