Service/Response Profile without Contract

We are currently using the Service and Response profile to calculate the First Response and Todo by dates in a service ticket(using CRM 5.0).
The Service and Response profiles are determined off a dummy service contract provided by badi CRM_SERVICE_CONTRACT.
The problem is that due to the number of service tickets linked to a single contract we are running into some performance issues. I heard that the CRM-On-demand solution determines the Service and Response profile directly without a contract and we would like to determine ours in the same way.
However, I can't find an easy way to achieve this. I would like to know if anyone has done this before, or would know how to accomplish this?
Many thanks
Johan

Thanks Raj,
I have already done that. I created Dummy Product, Service Profile, Response Profile and Service Contract.
We are currently using a single service contract for all service tickets created in the WebClient. This contract is being determined by a badi. The SLA dates are calculated correctly.
However, due to the large amount of document flow entries on the one service contract, we are starting to experience performance problems in some areas(i.e Interacting on a Service Ticket in the Inbox).
I want to change this so that we determine the Service and Response Profile without a Service Contract. Even if this involves some enhancement.
Is there anyone who knows how this can be done?
Regards
Johan

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Service & response profile

HI all
Service profile & response profile are attached to product in SLFN transaction type.
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Edited by: swapnil dharia on May 13, 2008 10:21 AM

Hi Swapni,
Service Profile and Response Profile can come in the service ticket only via Contracts.
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Whateever logic you have told is 80 % correct. But you also need to consider the following thing.
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Hello, please ignore I've replied to the wrong posting.
Cheers
Message was edited by: Andrey Bondarev
Message was edited by: Andrey Bondarev

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<b>
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Service/Response Profile without Contract

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