SERVICE SALES SUPOORT PROCESS

HI SAP EXPERTS!!
I WANT TO KNOW THE SERVICE ISSUES HOW TICKET WILL COME IN CRM THRU WHICH SOFT WARE WILL IT COME ? AND GIVE ME IMPARTENT 3 ISSUES OF SERVICE RELATED IAM VERY MUCH TAHNK FUL 2 U,
THANX & REGARDS,
SYED

Syed,
Service tickets are actually created by the service agents. Service agents are those who use the CIC (customer Interaction center) through which they take the inbound customer calls (like in call center) and based on customer request/complaints, they create a service ticket.
Now this service ticket can be converted into a service order based on many other criterias and then eventually the required service can be provided and after service completion is confirmed bythe service technicians, the invoice can be generated and customer can be billed for the service provided.
This is a general service scenario. Hope it helps.
Cheers
G P

Similar Messages

  • SERVICE SALE PROCESS

    Dear All,
    Please let me know the whole Service sale process.And how i will configure .
    With Regards
    Mukul

    what do you mean by internal and external service?
    If there are differences in prices / rates, this can be done in Pricing i.e. condition records.
    Service
    - does not have delivery
    - process: sales order --> billing document
    - Material type DIEN
    - Item cat. gr LEIS
    - Item category TAD
    - Schedule line category CD
    - Sales doc type = OR
    - Billing type = F2
    Edited by: Typewriter on Sep 26, 2011 1:30 PM

  • Ask the Expert: Overview of Cisco Prime Service Catalog and Process Orchestrator Solutions

    Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about the Cisco Prime Service Catalog and Process Orchestrator solutions.
    Cisco expert Jason Davis will discuss Cisco’s network management products offered under the Cisco Prime framework. If you have questions about Cisco Prime infrastructure or data center automation with our Cisco Prime Service Catalog and Process Orchestrator solutions, join us on the Cisco Support Community.
    Jason Davis is a distinguished services engineer in the Intelligent Infrastructure Practice team of Cisco Advanced Services. His role is to provide strategic and tactical consulting for hundreds of Advanced Services customers, lead service innovation, and assess new services and technologies. Jason's primary expertise areas are in network management systems, intelligent automation, virtualization, data center operations, software-defined networking, and network programmability.
    Based out of the Research Triangle Park (RTP) campus, Jason is also responsible for administering the Research Triangle Park Network Management Lab, Cisco's largest network management lab.
    Since joining Cisco in 1998, Jason has been a frequent speaker at Cisco's Networkers and CiscoLive conferences in the United States and Europe. In the past five years he has also been involved in the conference network setup and monitoring. He is a much sought-after resource by the field sales teams to assist with presales solutions and executive briefings. He has provided strategic and tactical network management consulting for several hundred customers.
    Jason is a subject matter expert with the following products and features:
    Cisco Prime LAN management solution
    Cisco Prime infrastructure
    CiscoSecure ACS
    Cisco Prime Network Registrar
    Cisco Process Orchestrator
    Cisco Prime Service Catalog
    Cisco IP SLA
    Embedded Event Manager
    SNMPv3
    onePK and OpenFlow
    Cisco UCS
    Device instrumentation
    VMware ESX, ESXi, and vCenter
    ITIL
    Jason received his bachelor of science degree in electrical engineering from the University of Miami (FL). He has been married for 20 years and has 4 children. His interests include providing audiovisual technical support for churches and conference venues, camping and biking with his family, remote-control helicopter piloting, paintball, and recreational shooting.
    Remember to use the rating system to let Jason know if you have received an adequate response.
    Because of the volume expected during this event, Jason might not be able to answer every question. Remember that you can continue the conversation in Data Center > Intelligent Automation under the subcommunity Cisco Prime Service Catalog shortly after the event. This event lasts through September 12, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

    Hello Jason,
    Thank you very much for welcoming me to your expert discussion :) I feel to be in the right place, at the right time. Thank you also for answering question beyond your scope here, much appreciated. The information received will help me to go further as such I have submitted a 5 start rating for your first reply.
    That sounds promising about the LMS part so yes, I stay tuned and wait patiently.
    Ok, now let’s revert to the actual topic discussed here. Cisco Prime Service Catalog and Process Orchestrator solutions I have briefly read up on this on CCO (where elseJ) and picked out the following quote
    ---- Quote from the Cisco Prime Service Catalog Data Sheet
     Today’s end users want self-service and easy access to IT tools and services.
    Simultaneously, organizations are seeking ways to extend their cloud management
    platforms beyond self-service delivery of virtual machines and infrastructure resources
    while increasing their use of cloud-based solutions to enhance business agility and effectiveness.
    Cisco Prime™ Service Catalog offers tremendous benefits to organizations that want to unify the ways in
    which all types of IT services are ordered and fulfilled, not just infrastructure requests
    ---- un quote ---
    I try to understand what (at high level of course) happens in the back ground when an order is raised and which vendor solution your product can interact with.
    As mentioned in the quoted text, this service catalogue goes beyond the standard infrastructure.
    Let’s say, a user wants to deploy a new email services, or in your example,  extends or create a new web-portal (i.e. for HR to view and manage holiday, staff absence and benefits).
    Your solution will need to interact somehow with the 3rd party vendor application that is capable building such portal I believe.
    Without disclosing to many information, I assume the portal is linked to backend VM,s that spin up requested resources (and more magic of course). Perhaps I am mixing this up with another cisco product where a user can go on the portal and spin up virtual Firewalls, virtual Routers can be provisioned in now time.
    Out if interest; Is this product also known as Mozart? (project code within Cisco?)
    I hope query is ok.
    Best wishes
    Markus

  • Does IT services sales experience can be counted as a domain experience for SAP SD Fresher?

    Hello All,
    I am new to SCN and i need your help.
    I am currently working as a Sales Executive with an IT consulting firm specialized in SAP & Oracle consulting services.
    I want to enter into SAP world and i thought that SAP SD is best for me because of my education (MBA-Marketing) & current experience.
    When i research on SAP SD i got to know that Domain knowledge is very important for a consultant. I felt happy because I have around 3 Years of Sales experience for Oracle & SAP consulting services.
    After enrolling for SAP SD education one day I heard that experience of services industry is not counted as a domain experience.
    I had already invested huge money for SAP SD education and now i am feeling helpless because of this news.
    Please help me with your experience whether IT services sales experience can be counted as a domain experience for SAP SD Fresher or not?
    Waiting for your response.
    Your Junior,
    Alok

    Alok,
    Don't worry! IT service sales experience can be counted as domain experience for SAP SD career.
    After being in SAP for some years (as an end user, key user, SD consultant), the most important things are clear process thinking, perseverance, honest hard work and communication.
    If you have the above qualities, then you will succeed in SAP!
    SAP SD is the logistics side of sales. In other words, there is a Laptop repair shop. If SAP SD is implemented, it will take care of creating repair order, creating billing document. So it is not about selling but about maintaining those "records" in SD.
    The above example is of service. This too is part of SD.
    So if someone has experience in sale of service that is relevant domain experience.
    Apart from this you have to understand, imagine - sale of products.
    In sale of products, there will be one addition step - delivery of product, from the manufacturer to the customer / consumer.
    Focus you mind on learning.
    Good luck!
    Typewriter

  • Service Sales order

    Hello All,
    I am creating service sales process and here I have a scenario, where my client wants to restrict Material number in Service sales order and Delivery for the sales order.
    How do i go about this?
    Kindly help me out to proceed further.
    Regards,
    Manoj

    Hi
    What do you mean by restricting material for service sale order and delivery order? First thing is if this is service then why do you want to make delivery for it? Second thing is if you want to restrict one material for this transaction then you can use many approaches and see which is suitable for you.
    Extend/create one material only for that sale area which you will use for service.
    Allow one material only and block all other using Distribution-chain-specific material status field in Sales organization 1 data.
    Create a variant in SHD0 and make material field in grey mode and with content.
    Use userexit and hard code the material.
    Thank$

  • Trading & Service sales

    Hi,
    Can anybody pls sends me customization steps for trading and service sales.
    Points will be rewarded.
    Regards,
    rahul

    Dear Rahul,
    -->For Trading you use Third party Process and Individual purchase order process in the SAPR/3,so please go through this link to know about Third party order process and Individual purchase order process
    http://help.sap.com/saphelp_47x200/helpdata/en/dd/5601d4545a11d1a7020000e829fd11/frameset.htm
    http://help.sap.com/saphelp_47x200/helpdata/en/dd/560287545a11d1a7020000e829fd11/frameset.htm
    -->Regarding Service sales you create Material with material type Service masterial (DIEN-Service w/ Delivery or LEIS-Service w/o Delivery)  and with Item category group DIEN-Service w/ Delivery or LEIS-Service w/o Delivery.
    Do the copy control settings according to your requirement
    If the delivery is there, then you can copy standard  documents rename it then you can use.
    If the delivery is not there then you have to copy control settings in such way.
    I hope it will help you
    Regards,
    Murali.

  • Error while Saving Service Sales order.

    Hi..
    Please help me for resolving below error..
    While saving service sales order error is coming as-
    Invalid account assignment category...
    Detailed Error-
    "Assign components to a/c assignment category & Account Assigmnet Category not defined.
    In customisining a/c assgnment cate for ser & mainta order .In standard define the following values for the order category 30.A/c Asd type general F,
    A/c *** type Project Q,A/c assigment type Sales Order E,Sales Doc Project D".
    Awaiting for your inputs....
    Thanks
    Manoj Mahajan

    Hi Manoj,
    Account Key assigned to the pricing condition hasn't been configured completely.
    Please check the appropriate account key and speak to your FI team.
    Pl award me points if it is helpful.
    Let me know if you need more details.
    Thanks,
    Ramesh

  • In third party sales order process how  business come to know that the vend

    Hi SD Gurus,
    In third party sales order process how  business come to know that the vendor has delivery the goods to the customer?
    Where Business will check whether Vendor has delivered the goods or not to the customer?
    Thanks & Regards,
    Nivas

    Hi,
    Process
    VA01 - Create sales order (Schedule line CS and item category TAS) >> ME52N - PR is generated after save of sales order >> ME21N - Convert PR in to P.O >> Then vendor will send goods to customer and will send invoice to our company >> MIRO - Invoice receipt from vendor >> VF01 - Final invoice to customer
    When you enter vendor invoice then you come to know that vendor sent qty. same will be billed to customer(Billing relevance in item category should be F)
    Kapil

  • How to access/invoke Web Service from BPM Process

    The following steps required to attach and invoke web service method from process:
    1) Add a module in the catalog for ex WebServiceMO
    2) Add WebService Catalog component demoWebService in WebServiceMO
    3) Put ur WSDL address in WSDL address field like "http://localhost:8080/test/test?wsdl"
    4) Click next to introspect the web service it will import required files and setting from the url to your project
    5) Now for invoking webservice just call the method for ex.
    @return as String[]
    getTestStringList(TestInterfaceService, out @return : @return)
    logMessage "web service calll result >>"+length(@return)+">>>"+@return[0]
    Here @ return is the return from webservice call.
    this way u can access web service from BPM process.
    Edited by: Anurag Yadav on Jul 17, 2009 2:19 PM

    I have a web service which does not return any value but when I introspect the web service, I have an out parameter to it.. Not sure why?
    For e.g.
    TestServiceListener.addTestNotes(TestNotes : testNotes, out TestNoteResponse : testNoteResponse);
    So here I see an out parameter, but my web-service has no out parameter...
    Any idea why is this happening?

  • Unable to find an Output Post Processor service to post-process request

    Hi experts,
    Users complaining that they could not able to generate the PDF.
    User Complaint:
    The program does not generate the PDF. The program just generates the XML output. The logfile shows that “Unable to find an Output Post Processor service to post-process request 25852905.”
    EBS: 12.1.2
    OS: RHEL 5.5
    DB: 11.1.0.7.0
    Steps that we tried:
    1. Increased the OPP process to 16
    2. Increased Concurrent:OPP Response Timeout to 750
    3. There is no issue in manager log file.
    4. Concurrent Requests Fail Due to Output Post Processing (OPP) Timeout (Doc ID 352518.1)
    5. Restarted CM. Ran CMclean.
    6. Re: Output Post Processor
    7.Unable to View pdf Output File Created by XML Publisher
    But we dont find any solutions over the above.
    Log:
    +-----------------------------
    | Starting concurrent program execution...
    +-----------------------------
    Arguments
    p_order_by='TRX_NUMBER'
    p_trx_number_low='8414037'
    p_trx_number_high='8414037'
    p_open_invoice='N'
    p_check_for_taxyn='N'
    p_choice='SEL'
    p_header_pages='1'
    p_debug_flag='Y'
    p_message_level='10'
    Forcing NLS_NUMERIC_CHARACTERS to: '.,' for XDO processing
    Current NLS_LANG and NLS_NUMERIC_CHARACTERS Environment Variables are :
    American_America.US7ASCII
    Enter Password:
    REP-0004: Warning: Unable to open user preference file.
    MSG-00100: DEBUG:  AfterPForm_Trigger +
    MSG-00100: DEBUG:  Multi Org established.
    MSG-00100: DEBUG:  AfterParam_Procs.Get_Country_Details
    MSG-00100: DEBUG:  Get_Country_Description.
    MSG-00100: DEBUG:  AfterParam_Procs.Switch_On_Debug
    MSG-00100: Running in debug mode
    MSG-00100: DEBUG:  AfterParam_Procs.Get_Trx_Number_Low
    MSG-00100: DEBUG:  AfterParam_Procs.Get_Trx_Number_High
    MSG-00100: DEBUG:  AfterParam_Procs.Get_Tax_Option
    MSG-00103: lp_trx_date_clause =  and a.trx_date = a.trx_date
    MSG-00100: DEBUG:  BeforeReport_Trigger.Build_Where_Clause
    MSG-00100: DEBUG:  P_Choice:  SEL
    MSG-00500: DEBUG:  About to build WHERE clause.
    MSG-00500: DEBUG:  WHERE clause built.
    MSG-00100: DEBUG:  Choice is other than ADJ, setting ORDER BY.
    MSG-00500: DEBUG:  Table 1:          AR_ADJUSTMENTS                         COM_ADJ,
            AR_PAYMENT_SCHEDULES                   P,
            RA_CUST_TRX_LINE_GL_DIST               REC,
            RA_CUSTOMER_TRX                        A,
            HZ_CUST_ACCOUNTS                       B,
            RA_TERMS                               T,
            RA_TERMS_LINES                         TL,  
            RA_CUST_TRX_TYPES                      TYPES,
            AR_LOOKUPS                             L_TYPES,
            HZ_PARTIES                        PARTY,
            HZ_CUST_ACCT_SITES                     A_BILL,
            HZ_PARTY_SITES                         PARTY_SITE,
            HZ_LOCATIONS                           LOC,
            HZ_CUST_SITE_USES                      U_BILL
    MSG-00500: DEBUG:  Table 2:          RA_TERMS_LINES                         TL,  
            RA_CUST_TRX_TYPES                      TYPES,
            AR_LOOKUPS                             L_TYPES,
        HZ_CUST_ACCOUNTS                       B,
            HZ_PARTIES                        PARTY,
            HZ_CUST_SITE_USES                      U_BILL,
            HZ_CUST_ACCT_SITES                     A_BILL,
            HZ_PARTY_SITES                         PARTY_SITE,
            HZ_LOCATIONS                           LOC,
            AR_ADJUSTMENTS                         COM_ADJ,
            RA_CUSTOMER_TRX                        A,
            AR_PAYMENT_SCHEDULES                   P,
            RA_TERMS                               T
    MSG-00500: DEBUG:  Where 1:  A.BILL_TO_CUSTOMER_ID = B.CUST_ACCOUNT_ID
    AND REC.CUSTOMER_TRX_ID = A.CUSTOMER_TRX_ID
    AND REC.LATEST_REC_FLAG = 'Y'
    AND REC.ACCOUNT_CLASS   = 'REC'
    AND P.PAYMENT_SCHEDULE_ID + DECODE(P.CLASS,
                                       'INV', 0,
                 = COM_ADJ.PAYMENT_SCHEDULE_ID(+)
    AND COM_ADJ.SUBSEQUENT_TRX_ID IS NULL
    AND 'C'    = COM_ADJ.ADJUSTMENT_TYPE(+)
    AND A.COMPLETE_FLAG = 'Y'
    AND A.CUST_TRX_TYPE_ID = TYPES.CUST_TRX_TYPE_ID
    AND L_TYPES.LOOKUP_TYPE = 'INV/CM/ADJ'
    AND A.PRINTING_OPTION IN ('PRI', 'REP')
    AND L_TYPES.LOOKUP_CODE =
    DECODE( TYPES.TYPE,'DEP','INV', TYPES.TYPE)
    AND NVL(P.TERMS_SEQUENCE_NUMBER,nvl(TL.SEQUENCE_NUM,0))=nvl(TL.SEQUENCE_NUM,nvl(p.terms_sequence_number,0))
    AND DECODE(P.PAYMENT_SCHEDULE_ID,'',0, NVL(T.PRINTING_LEAD_DAYS,0))=0
    AND A.BILL_TO_SITE_USE_ID = U_BILL.SITE_USE_ID
    AND U_BILL.CUST_ACCT_SITE_ID = A_BILL.CUST_ACCT_SITE_ID
    AND A_BILL.party_site_id = party_site.party_site_id
    AND B.PARTY_ID = PARTY.PARTY_ID
    AND loc.location_id = party_site.location_id
    AND NVL(LOC.LANGUAGE,'US') = 'US'
    AND A.TERM_ID = TL.TERM_ID(+)
    AND A.TERM_ID = T.TERM_ID(+)
    AND A.CUSTOMER_TRX_ID = P.CUSTOMER_TRX_ID(+)
    MSG-00500: DEBUG:  Where 2:  A.BILL_TO_CUSTOMER_ID = B.CUST_ACCOUNT_ID
    AND P.PAYMENT_SCHEDULE_ID + DECODE(P.CLASS,
                                       'INV', 0,
                 = COM_ADJ.PAYMENT_SCHEDULE_ID(+)
    AND COM_ADJ.SUBSEQUENT_TRX_ID IS NULL
    AND 'C'    = COM_ADJ.ADJUSTMENT_TYPE(+)
    AND A.COMPLETE_FLAG = 'Y'
    AND A.CUSTOMER_TRX_ID = P.CUSTOMER_TRX_ID
    AND A.CUST_TRX_TYPE_ID = TYPES.CUST_TRX_TYPE_ID
    AND L_TYPES.LOOKUP_TYPE = 'INV/CM/ADJ'
    AND A.PRINTING_OPTION IN ('PRI', 'REP')
    AND L_TYPES.LOOKUP_CODE =
    DECODE( TYPES.TYPE,'DEP','INV', TYPES.TYPE)
    AND NVL(T.PRINTING_LEAD_DAYS,0) > 0
    AND A.BILL_TO_SITE_USE_ID = U_BILL.SITE_USE_ID
    AND U_BILL.CUST_ACCT_SITE_ID = A_BILL.CUST_ACCT_SITE_ID
    AND A_BILL.PARTY_SITE_ID = PARTY_SITE.PARTY_SITE_ID
    AND B.PARTY_ID = PARTY.PARTY_ID
    AND LOC.LOCATION_ID = PARTY_SITE.LOCATION_ID
    AND NVL(LOC.LANGUAGE,'US') = 'US'
    AND NVL(P.TERMS_SEQUENCE_NUMBER,TL.SEQUENCE_NUM)=TL.SEQUENCE_NUM
    AND T.TERM_ID = P.TERM_ID
    AND TL.TERM_ID(+) = T.TERM_ID
    MSG-00100: DEBUG:  AfterPForm_Trigger -
    MSG-00100: DEBUG:  BeforeReport_Trigger +
    MSG-00100: DEBUG:  BeforeReport_Procs.Populate_Printing_Option
    MSG-00100: DEBUG:  BeforeReport_Procs.Populate_Tax_Printing_Option
    MSG-00100: DEBUG:  BeforeReport_Trigger.Get_Message_Details
    MSG-00100: DEBUG:  BeforeReport_Trigger.Get_Org_Profile.
    MSG-00100: DEBUG:  Organization Id:  26
    MSG-00100: DEBUG:  BeforeReport_Trigger -
    MSG-05000: DEBUG:  Trx No... 8414037
    MSG-00100: DEBUG:  Get_Country_Description.
    MSG-00010: 12:03 1 Transaction: 8414037
    MSG-00100: DEBUG:  Get_Country_Description.
    MSG-00100: DEBUG:  Get_Country_Description.
    MSG-05000: DEBUG:  Remit To Address....
    MSG-05000: DEBUG:  Address Style:   
    MSG-05000: DEBUG:  Address 1:        11000 IH-35 NORTH
    MSG-05000: DEBUG:  Address 2:       
    MSG-05000: DEBUG:  Address 3:       
    MSG-05000: DEBUG:  Address 4:       
    MSG-05000: DEBUG:  City:             AUSTIN
    MSG-05000: DEBUG:  County:          
    MSG-05000: DEBUG:  State:            TX
    MSG-05000: DEBUG:  Province:        
    MSG-05000: DEBUG:  Postal Code:      78753
    MSG-05000: DEBUG:  Territory:       
    MSG-05000: DEBUG:  Country_Code:     US
    MSG-05000: DEBUG:  Customer Name:   
    MSG-05000: DEBUG:  Bill To:         
    MSG-05000: DEBUG:  First Name:      
    MSG-05000: DEBUG:  Last Name:       
    MSG-05000: DEBUG:  Mail Stop:       
    MSG-05000: DEBUG:  Country Code:     US
    MSG-05000: DEBUG:  Country Desc:    
    MSG-05000: DEBUG:  Print Home Flag:  N
    MSG-05000: DEBUG:  Width:            40
    MSG-05000: DEBUG:  Height Min:       6
    MSG-05000: DEBUG:  Height Max:       6
    MSG-05000: DEBUG:  Remit To Formatted...   11000 IH-35 NORTH
    AUSTIN TX 78753
    MSG-05000: DEBUG:  Bill To Address....
    MSG-05000: DEBUG:  Address Style:   
    MSG-05000: DEBUG:  Address 1:        2481 ROSS CRES
    MSG-05000: DEBUG:  Address 2:       
    MSG-05000: DEBUG:  Address 3:       
    MSG-05000: DEBUG:  Address 4:       
    MSG-05000: DEBUG:  City:             NORTH BATTLEFORD
    MSG-05000: DEBUG:  County:          
    MSG-05000: DEBUG:  State:           
    MSG-05000: DEBUG:  Province:         SASKATCHEWAN
    MSG-05000: DEBUG:  Postal Code:      S9A3R3
    MSG-05000: DEBUG:  Territory:       
    MSG-05000: DEBUG:  Country_Code:     CA
    MSG-05000: DEBUG:  Customer Name:    VAUGHN FAUTH
    MSG-05000: DEBUG:  Bill To:         
    MSG-05000: DEBUG:  First Name:       VAUGHN
    MSG-05000: DEBUG:  Last Name:        FAUTH
    MSG-05000: DEBUG:  Mail Stop:       
    MSG-05000: DEBUG:  Country Code:     US
    MSG-05000: DEBUG:  Country Desc:    
    MSG-05000: DEBUG:  Print Home Flag:  N
    MSG-05000: DEBUG:  Width:            40
    MSG-05000: DEBUG:  Height Min:       8
    MSG-05000: DEBUG:  Height Max:       8
    MSG-05000: DEBUG:  Bill To Formatted... VAUGHN FAUTH
    VAUGHN FAUTH
    2481 ROSS CRES
    NORTH BATTLEFORD SASKATCHEWAN S9A3R3
    Canada
    MSG-05000: DEBUG:  Ship To Address....
    MSG-05000: DEBUG:  Address Style:   
    MSG-05000: DEBUG:  Address 1:        2481 ROSS CRES
    MSG-05000: DEBUG:  Address 2:       
    MSG-05000: DEBUG:  Address 3:       
    MSG-05000: DEBUG:  Address 4:       
    MSG-05000: DEBUG:  City:             NORTH BATTLEFORD
    MSG-05000: DEBUG:  County:          
    MSG-05000: DEBUG:  State:           
    MSG-05000: DEBUG:  Province:         SASKATCHEWAN
    MSG-05000: DEBUG:  Postal Code:      S9A3R3
    MSG-05000: DEBUG:  Territory:       
    MSG-05000: DEBUG:  Country_Code:     CA
    MSG-05000: DEBUG:  Customer Name:    VAUGHN FAUTH
    MSG-05000: DEBUG:  Bill To:         
    MSG-05000: DEBUG:  First Name:      
    MSG-05000: DEBUG:  Last Name:       
    MSG-05000: DEBUG:  Mail Stop:       
    MSG-05000: DEBUG:  Country Code:     US
    MSG-05000: DEBUG:  Country Desc:    
    MSG-05000: DEBUG:  Print Home Flag:  N
    MSG-05000: DEBUG:  Width:            40
    MSG-05000: DEBUG:  Height Min:       8
    MSG-05000: DEBUG:  Height Max:       8
    MSG-05000: DEBUG:  Ship To Formatted...   VAUGHN FAUTH
    2481 ROSS CRES
    NORTH BATTLEFORD SASKATCHEWAN S9A3R3
    Canada
    Report Builder: Release 10.1.2.3.0 - Production on Wed Sep 25 12:03:07 2013
    Copyright (c) 1982, 2005, Oracle.  All rights reserved.
    +---------------------------------------------------------------------------+
    Start of log messages from FND_FILE
    +---------------------------------------------------------------------------+
    +---------------------------------------------------------------------------+
    End of log messages from FND_FILE
    +---------------------------------------------------------------------------+
    +---------------------------------------------------------------------------+
    Executing request completion options...
    +------------- 1) PUBLISH -------------+
    Unable to find an Output Post Processor service to post-process request 25854362.
    Check that the Output Post Processor service is running.
    +--------------------------------------+
    +------------- 2) PRINT   -------------+
    Not printing the output of this request because post-processing failed.
    +--------------------------------------+
    Finished executing request completion options.
    +---------------------------------------------------------------------------+
    Concurrent request completed
    Can any one please guide me for this issue.?.
    Thanks,
    Vasanth

    Hussein,
    FNDOPP log file
    9/25/13 10:47:48 AM] [Thread-31] Service thread starting up.
    [9/25/13 10:47:48 AM] [EXCEPTION] [OPPServiceThread0] java.sql.SQLException: ORA-24067: exceeded maximum number of subscrib
    ers for queue APPLSYS.FND_CP_GSM_OPP_AQ
    ORA-06512: at "APPS.FND_CP_OPP_IPC", line 85
    ORA-06512: at line 1
    at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:70)
    at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:133)
    at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:206)
    at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:455)
    at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:413)
    at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:1034)
    at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:191)
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