Service Station will not download

I cannot get the latest update to download. I can check for updates, accept terms, but when the update is selected and the download button appears, it does nothing. The button does not indicate it is being pressed and no download starts. I have power connected, no SD card installed and have even done a factory reset. Any ideas? Is there a manual way to update. I do have the sleep problem periodically and would sure like to fix.

http://forums.toshiba.com/t5/THRiVE-Tablets/Still-no-3-2-update-available/m-p/237674#M4234 See if this works

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