Service suddenly went bad at home.

I went from having like 3 bars of 4g LTE at my house to 1 bar of 3g or no service at all about a week ago. Nothing has changed, not my phone (Galaxy s4), wifi or surroundings. I was thinking it might have something to do with a cell tower or something on verizons end. Who exactly should I contact about this?

Try reseating your SIM card and see if that helps (in other words, turn the phone off, remove the SIM card for a few minutes, then reinsert the SIM card, turn the phone back on, and allow it to establish a fresh network connection). If that doesn't help, check with VzW to see if there are network issues in your area by calling Customer Service (*611 from your cell phone or 1-800-922-0204) and when you get the phone tree, press 3 for Technical Support.

Similar Messages

Pc went bad and need to recover items on a new computer

My itunes were on a pc that suddenly went bad and I need to recover what I had on a new computer.

Remove the hard drive from your old computer, put it in an external enclosure, plug it into your new computer, and use Windows Explorer to navigate the drive. Look in Documents and Settings/Users/YourName/Music/iTunes Music, or Library/Music/iTunes Music depending on the OS on your old PC. You'll likely find most of it is intact, but some files may be corrupted, and unrecoverable. Now that you have an enclosure, buy a new hard drive to put in it, and make a backup!

I was on an online course website, logged in and working on an assignment. Suddenly the page disappeared and was not on the tabs either. I went to the home page and tried to log back in and it said I was already logged in on another browser window

Question
I was on an online course website, logged in and working on an assignment. Suddenly the page disappeared and was not on the tabs either. I went to the home page and tried to log back in and it said I was already logged in on another browser window and if I proceeded to log in again the assignment I was working on would be ended and I would receive a zero. I can't locate the browser window that I was signed in on. Help...I don't want to get a zero, but don't know how to get back into the website under my original log in & get back to my half completed assignment.

Hi,
Please try this: In Firefox '''History''' ('''Alt''' + '''S''') and check if it is listed in either '''Recently Closed Tabs''' or '''Recently Closed Windows''' or in the list below. If you cannot find it click '''Show All History''', on the left of the window click '''Today''' below '''History''' and on the right look for the site entry corresponding closely to the time when you lost it. If you cannot see the column heading named '''Visit Date''', you may have to enable it by right-clicking on the column header strip.
Also please note that the online course site may have redirected you to another site for the test, so it is also a good idea to look into site entries that may match the time.

My daughter's IPhone 5c suddenly went black.

My daughter's IPhone 5c suddenly went black and won't power back up. She took it to the Verizon store, and they could find no physical damage to explain it. I tried a holding the on button and home button at the same time, but nothing happened. Any suggestions?

Hi acoan,
Thank you for using Apple Support Communities.
In order to resolve this issue where your daughter's iPhone 5c will not power on, I'd like you to please follow the troubleshooting steps below.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
iPhone: Hardware troubleshooting
Cheers,
Alex H.

My ipad2 suddenly went dead, total blackout!

My ipad2 suddenly went dead today, i knew i still have about 40% battery life left, so shouldn't be the battery problem. I wasn't able to on the ipad back, none of the buttons work, the screen was totally blackout. I tried recharge, no response at all. So i gave up and thought of sending it to Apple service centre tomorrow. But when i flipped open the smart cover 2-3 hours later to check on it, my ipad is alive again, with the normal screen back on. i played a game and after i closed the apps, the screen freezes with the music still running in the background. I press the on/off button together with the home button for a few second to reset and it's back to normal again! What just happen?

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

Why did my charger already go bad..bought another one and it went bad..now phone will not charge..only had it 2 months..what a disappointment so far..should have stayed with Apple..would like to get my money back. Terrible experience so far.

Why did my charger from Verizon already go bad..bought another one and it went bad..now the phone will not charge..what a disappointment and a hassle..should have stuck with Apple..only had the phone 2 months. Hope they will exchange it!!!!!!!!!!!!

This is either a Phone issue or an Electrical issue in your home.! when charging Do you always use the same electrical outlet? or did you try others..
You will know or should know if there are any issues with your other Electronics.. that you Plug into it..
If it is the s5 which it sounds like it could be then the Local Verizon store at there Discretion will determined if replacement is needed you have a 1 year Manufactures Warranty that covers for things like what your Describing I would take it too your local store see if they'll get you a Replacement or you may have to go through Samsung..
But I would Try another OUTLET just to see if your phone charges with it.. And Good Luck b33

UME Service suddenly stopped and now does not start

Hello experts, a weird problem has come up to my attention. A few days ago our Enterprise Portal suddenly went down and when we restarted all services, the UME Service did not start. We tried restarting the whole server, to no avail. This service just won't start. We are using EP 7 and our UME is configured to take ABAP as data source.
Looking at one of the logs (security.log) I found the following interesting errors:
#1.5 #0012799E98F6002100000000000027250004456D687024B5#1202236112773#/System/Security/Usermanagement##com.sap.security.core.persistence#######SAPEngine_System_Thread[impl:5]_48##0#0#Error#1#com.sap.security.core.persistence#Java#User Management Engine (com.sap.security.core.persistence.datasource.imp.R3Persistence) failed to connect to the ABAP backend system. Check that connection data are correct and the backend system is available. Error message: "". Connection data (obtained from properties of UME service in section "ume.r3.connection.master.": "".##User Management Engine (com.sap.security.core.persistence.datasource.imp.R3Persistence) failed to connect to the ABAP backend system. Check that connection data are correct and the backend system is available. Error message: "". Connection data (obtained from properties of UME service in section "ume.r3.connection.master.": "".#2#Name or password is incorrect (repeat logon)#{
passwd=********
lang=EN
receiverid=master
sysnr=00
client=500
poolmaxsize=10
user=SAPJSF
receiverid_guest=master
ashost=10.1.2.42
poolmaxwait=10000
#1.5 #0012799E98F6002100000003000027250004456D68702DA9#1202236112775#/System/Security/Usermanagement##com.sap.security.core.persistence#######SAPEngine_System_Thread[impl:5]_48##0#0#Error#1#com.sap.security.core.persistence#Java#An exception was thrown in the UME/ABAP user management connector that was caused by unavailability of the RFC communication with the backend system: "". ##An exception was thrown in the UME/ABAP user management connector that was caused by unavailability of the RFC communication with the backend system: "". #1#Name or password is incorrect (repeat logon)#
#1.5 #0012799E98F6002100000005000027250004456D68702ECA#1202236112776#/System/Security/Usermanagement##com.sap.security.core.persistence#######SAPEngine_System_Thread[impl:5]_48##0#0#Fatal#1#com.sap.security.core.persistence#Java#Initialization of ABAP data source () failed: "". This message is critical if it appears during the startup of the AS Java.##Initialization of ABAP data source () failed: "". This message is critical if it appears during the startup of the AS Java.#2#com.sap.security.core.persistence.datasource.imp.R3Persistence#Name or password is incorrect (repeat logon)#
#1.5 #0012799E98F600210000000A000027250004456D68703B33#1202236112779#/System/Security/Usermanagement##com.sap.security.core.server.ume.service.UMEServiceFrame#######SAPEngine_System_Thread[impl:5]_48##0#0#Fatal#1#com.sap.security.core.server.ume.service.UMEServiceFrame#Plain#Start of UME service failed. Check help topic "Start of UME Service Failed". Technical details: Name or password is incorrect (repeat logon)###
This errors also appear on the trace file.
Any suggestions? If you need any other info, please let me know.
Regards.

I can log on to the backend system (ABAP) with any user.
I will include the last lines from DefaultTrace#.trc:
#1.5 #0012799E98F600230000000800006AF70004456F971D4B4C#1202245485807#com.sap.security.core.server.ume.service.UMEServiceFrame##com.sap.security.core.server.ume.service.UMEServiceFrame.start()#######SAPEngine_System_Thread[impl:5]_122##0#0#Error##Plain###com.sap.security.core.persistence.datasource.PersistenceException: Name or password is incorrect (repeat logon)#
#1.5 #0012799E98F600230000000900006AF70004456F971D4BC5#1202245485807#com.sap.security.core.server.ume.service.UMEServiceFrame##com.sap.security.core.server.ume.service.UMEServiceFrame.start()#######SAPEngine_System_Thread[impl:5]_122##0#0#Error##Plain###com.sap.security.core.persistence.datasource.PersistenceException: Name or password is incorrect (repeat logon)
     at com.sap.security.core.persistence.datasource.imp.R3PersistenceBase.newPersistenceException(R3PersistenceBase.java:234)
     at com.sap.security.core.persistence.datasource.imp.R3PersistenceBase.init(R3PersistenceBase.java:489)
     at com.sap.security.core.persistence.imp.PrincipalDatabagFactoryInstance.<init>(PrincipalDatabagFactoryInstance.java:444)
     at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.newInstance(PrincipalDatabagFactory.java:164)
     at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.getInstance(PrincipalDatabagFactory.java:117)
     at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.getInstance(PrincipalDatabagFactory.java:63)
     at com.sap.security.core.InternalUMFactory.initializeUME(InternalUMFactory.java:221)
     at com.sap.security.core.server.ume.service.UMEServiceFrame.start(UMEServiceFrame.java:287)
     at com.sap.engine.frame.ApplicationFrameAdaptor.start(ApplicationFrameAdaptor.java:31)
     at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214)
     at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144)
     at com.sap.engine.frame.core.thread.Task.run(Task.java:64)
     at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:79)
     at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:105)
caused by -
com.sap.mw.jco.JCO$Exception: (103) RFC_ERROR_LOGON_FAILURE: Name or password is incorrect (repeat logon)
     at com.sap.security.core.persistence.datasource.imp.r3persistence.R3JCo640Proxy$Client640.getAttributes(R3JCo640Proxy.java:490)
     at com.sap.security.core.persistence.datasource.imp.R3PersistenceBase.doInitRfc(R3PersistenceBase.java:732)
     at com.sap.security.core.persistence.datasource.imp.R3Persistence.localInitialization(R3Persistence.java:277)
     at com.sap.security.core.persistence.datasource.imp.R3PersistenceBase.init(R3PersistenceBase.java:466)
     at com.sap.security.core.persistence.imp.PrincipalDatabagFactoryInstance.<init>(PrincipalDatabagFactoryInstance.java:444)
     at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.newInstance(PrincipalDatabagFactory.java:164)
     at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.getInstance(PrincipalDatabagFactory.java:117)
     at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.getInstance(PrincipalDatabagFactory.java:63)
     at com.sap.security.core.InternalUMFactory.initializeUME(InternalUMFactory.java:221)
     at com.sap.security.core.server.ume.service.UMEServiceFrame.start(UMEServiceFrame.java:287)
     at com.sap.engine.frame.ApplicationFrameAdaptor.start(ApplicationFrameAdaptor.java:31)
     at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214)
     at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144)
     at com.sap.engine.frame.core.thread.Task.run(Task.java:64)
     at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:79)
     at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:105)
#1.5 #0012799E98F600230000000B00006AF70004456F971D4E02#1202245485808#com.sap.security.core.server.ume.service.UMEServiceFrame##com.sap.security.core.server.ume.service.UMEServiceFrame#######SAPEngine_System_Thread[impl:5]_122##0#0#Fatal#1#/System/Security/Usermanagement#Plain#Start of UME service failed. Check help topic "Start of UME Service Failed". Technical details: Name or password is incorrect (repeat logon)###
#1.5 #0012799E98F600230000000D00006AF70004456F971D63C5#1202245485814#com.sap.engine.core.service630.container.ServiceRunner##com.sap.engine.core.service630.container.ServiceRunner#######SAPEngine_System_Thread[impl:5]_122##0#0#Error#1#/System/Server#Plain###Service com.sap.security.core.ume.service error. Nested exception is: com.sap.engine.frame.ServiceException: Start of UME service failed. Check help topic "Start of UME Service Failed". Technical details: Name or password is incorrect (repeat logon)
     at com.sap.security.core.server.ume.service.UMEServiceFrame.start(UMEServiceFrame.java:398)
     at com.sap.engine.frame.ApplicationFrameAdaptor.start(ApplicationFrameAdaptor.java:31)
     at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214)
     at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144)
     at com.sap.engine.frame.core.thread.Task.run(Task.java:64)
     at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:79)
     at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:105)
Caused by: com.sap.security.core.persistence.datasource.PersistenceException: Name or password is incorrect (repeat logon)
     at com.sap.security.core.persistence.datasource.imp.R3PersistenceBase.newPersistenceException(R3PersistenceBase.java:234)
     at com.sap.security.core.persistence.datasource.imp.R3PersistenceBase.init(R3PersistenceBase.java:489)
     at com.sap.security.core.persistence.imp.PrincipalDatabagFactoryInstance.<init>(PrincipalDatabagFactoryInstance.java:444)
     at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.newInstance(PrincipalDatabagFactory.java:164)
     at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.getInstance(PrincipalDatabagFactory.java:117)
     at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.getInstance(PrincipalDatabagFactory.java:63)
     at com.sap.security.core.InternalUMFactory.initializeUME(InternalUMFactory.java:221)
     at com.sap.security.core.server.ume.service.UMEServiceFrame.start(UMEServiceFrame.java:287)
     ... 6 more
#1.5 #0012799E98F600230000000F00006AF70004456F971D6668#1202245485814#com.sap.engine.core.service630.container.ServiceRunner##com.sap.engine.core.service630.container.ServiceRunner#######SAPEngine_System_Thread[impl:5]_122##0#0#Error#1#/System/Server#Java###Core service com.sap.security.core.ume.service failed. J2EE Engine cannot be started.
[EXCEPTION]
#1#com.sap.engine.frame.ServiceException: Start of UME service failed. Check help topic "Start of UME Service Failed". Technical details: Name or password is incorrect (repeat logon)
     at com.sap.security.core.server.ume.service.UMEServiceFrame.start(UMEServiceFrame.java:398)
     at com.sap.engine.frame.ApplicationFrameAdaptor.start(ApplicationFrameAdaptor.java:31)
     at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214)
     at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144)
     at com.sap.engine.frame.core.thread.Task.run(Task.java:64)
     at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:79)
     at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:105)
Caused by: com.sap.security.core.persistence.datasource.PersistenceException: Name or password is incorrect (repeat logon)
     at com.sap.security.core.persistence.datasource.imp.R3PersistenceBase.newPersistenceException(R3PersistenceBase.java:234)
     at com.sap.security.core.persistence.datasource.imp.R3PersistenceBase.init(R3PersistenceBase.java:489)
     at com.sap.security.core.persistence.imp.PrincipalDatabagFactoryInstance.<init>(PrincipalDatabagFactoryInstance.java:444)
     at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.newInstance(PrincipalDatabagFactory.java:164)
     at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.getInstance(PrincipalDatabagFactory.java:117)
     at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.getInstance(PrincipalDatabagFactory.java:63)
     at com.sap.security.core.InternalUMFactory.initializeUME(InternalUMFactory.java:221)
     at com.sap.security.core.server.ume.service.UMEServiceFrame.start(UMEServiceFrame.java:287)
     ... 6 more
#1.5 #0012799E98F600230000001100006AF70004456F971D6861#1202245485815#com.sap.engine.core.Framework##com.sap.engine.core.Framework#######SAPEngine_System_Thread[impl:5]_122##0#0#Fatal#1#/System/Server#Plain###Critical shutdown was invoked. Reason is: Core service com.sap.security.core.ume.service failed. J2EE Engine cannot be started.#

My macbook pro hard drive went bad and i bought a new one and installed it. Now i have the old corrupted hard drive in my hand and i am looking to recover my files from it, any suggestions please? too bad i never backed them up.

My macbook pro hard drive went bad and i bought a new one and installed it. Now i have the old corrupted hard drive in my hand and i am looking to recover my files from it, any suggestions please? too bad i never backed them up.

After you have installed the OSX on the new HDD in your MBP, install the old HDD in an enclosure and connect it to your MBP via USB. Then try to drag and drop your data to the new HDD.
If this proves unsuccessful, you may look for data recovery software on the Internet. There will be free trails to see if it will work or not. If the trial suggests that it will work, then you will have to purchase the software.
The last resort is a professional data recovery service that will offer NO guarantees and charge a lot of money.
As you now can appreciate, backups eliminate such predicaments.
Ciao.

IPad suddenly went black and want turn off or on

New iPad Air 2 screen suddenly went blank and want respond or turn on or off. Hook up to Mac and iTunes recognises its there etc.
Has anyone experienced anything like this?

Try resetting your device: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). If the Apple appears, the reset is in progress, and the Slide to Unlock screen will display shortly.
Be sure that your device is charged. If you are not sure, then hook it up to a charger and wait 5 minutes before resetting.
Cheers,
GB

My iphone 4 suddenly went dead

My iphone 4 suddenly went dead :((( It just suddenly went dead, even though the battery still full, and I have tried hard reset but it still won't turn on :((((

Violet I'm sorry to hear that. Do you know if the device has any liquid damage or anything that may have caused it to just die and not come back on? Toggle on and off the vibrate switch on the said and see if the device vibrates? If it does then take it in for troubleshooting purposes at an Apple store.
Have you tried a hard reset of the device? By holding the home button and top button at the same time for 10-12 seconds until an apple logo pops up then let go of the home button and see if that fixes the issue.
Hope this helps.

HT201365 my iphone4 suddenly went off and whe i turned it off and back on its asking me to activate my phone but iam unable to activate my iphone. its showing me as activation error

my iphone4 suddenly went off and whe i turned it off and back on its asking me to activate my phone but iam unable to activate my iphone. its showing me as activation error

Is your iPhone a Factory Unlocked iPhone or Locked to a Service Provider ?
Have you tried Restoring your iPhone by taking your device in Recovery Mode ?
You can Contact Apple Support Team via Chat Support or you can call their Support Number.

My reminders on my IPone 5s suddenly went away do you know a way I can retrieve it?

My reminders on my Iphone 5s suddenly went away do you know how I can retrieve them

Also I'd like to add that I found it really hard to find my own question (above) here to see if anyone answered it.
I have no idea if I get notified if there's an answer (perhaps writing this will prompt that).
Tonight having had NO response from this feedback I tried on-line support only to have the person connect to me
except to say
Now chatting with Matthew, case # 704489371
AND NOTHING ELSE
After waiting a minute of no reply I started asking if the person was still there. Nothing. After several questions and no response I tried to do another live chat only to find that service unavailable.
The service standards here are awful.

While charging my Iphone 4 it suddenly went completely black..

While charging my IPhone 4 it suddenly went completely black & hot. Now it will not turn on. Is it possible I burnt out my phone & will I need to replace it if there is no solution??

Hold the HOME and SLEEP buttons at the same time until an Apple logo appears.

Hi apple folks....i have a 2006 mac mini which suddenly went from full color to full gray colors...how can i fix...thx!

hi apple folks....i have a 2006 mac mini which suddenly went from full color on the monitor to an ugly overall gray color....any ideas? could it be a bad dvi cable? thx...steve in baltimore

Hello, from across the Chesapeake Bay!
Check Apple menu -> System Preferences -> Displays.
Note Macs do not run iOS, only iPads, iPod Touch, and iPhones do.

My ipad screen suddenly went 2/3 black with stripes. is my ipad ruined?

My ipad screen suddenly went 2/3 black with stripes. It is unusable and I have tried to reset it. I know I am not alone with this problem and don't really want to buy a new one yet. is there a way I can see if my warrenty is still applicable. it is an ipad1 and just under 2 years old.

The warranty is one year unless you paid extra for AppleCare.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Service suddenly went bad at home.

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