"ServiceLayer Module has stopped working" in Vista
Hi all
My PC Suite was working just fine until recently when this error message repeatedly pops up - "ServiceLayer Module has stopped working". The only way to stop it is to terminate the PC Suite in processes on the Windows Task Manager.
I have uninstalled PC Suite, deleted all Nokia entries and then re-installed PC Suite, with the old version I had stored on my HDD and the new version downloaded from this website, but still no success.
Does anyone have any idea what is going wrong with my installation? Nothing else has any problems, Vista is working like a peach, but for some reason PC Suite has just given up!
Solved!
Go to Solution.
Hi guis,
I have the same problem and I have uploaded a dump file generated by the Windows Event Viever.
You can download it at:
http://www.uploading.com/files/7V26R6GZ/Errore-NokiaPCSuite.txt.html
Please solve this problem ASAP.
I really need PcSuite.
Thanks a lot.
Maurizio
Attachments:
Errore-NokiaPCSuite.txt 2 KB
Similar Messages
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ServiceLayer modul has stopped working
I have a problem, when I connected my phone to the computer using data cable and run PC Suite, i get an error message "ServiceLayer Module has stopped working" and the phone could not connect to PC Suite. Likewise, if using Bluetooth can not be connected.
I am running Vista 32bit, please help me solve this problem.Hi guis,
I have the same problem and I have uploaded a dump file generated by the Windows Event Viever.
You can download it at:
http://www.uploading.com/files/7V26R6GZ/Errore-NokiaPCSuite.txt.html
Please solve this problem ASAP.
I really need PcSuite.
Thanks a lot.
Maurizio
Attachments:
Errore-NokiaPCSuite.txt 2 KB -
ITunes has Stopped Working in Vista
Browsing this forum, I see quite a few people are having trouble with the newest version of iTunes.
Ever since I upgraded to iTunes 7.5 a few weeks ago on my 32-bit Vista Ultimate, the program will no longer run. When I try to start iTunes, I get a message saying "iTunes has stopped working. Windows can check online for a solution to the problem." Also, whenever I start up Windows, I get a similar message saying "iTunesHelper Module has stopped working."
When I tell Windows to check online for a solution, it just gives me a page telling me there's a newer version of iTunes, but it is the newest version that I'm trying to run.
Any thoughts?This solution has worked on one of my 4 computers so I can't guarantee but it might be worth a try.
Uninstall Itunes and Quicktime. Reboot your computer
Empty out the recycle bin
Use Search to locate any and all files and folders that reference itunes or quick time. Of course do not touch your music folder.
Delete all these references to itunes and quick time.
Reboot.
Download a standalone version of Quick time and install.
Download Itunes (I used version 7.4.1 that I obtained from Oldapps.com.)
Once this was done I was able to run itunes on my laptop. I did upgrade to 7.5 but I could not get my sons nano 8GB to sync so I reverted back to 7.4.1 and it works just fine.
I have yet to get itunes working on My wifes vista laptop and it quit working on my XP desktop some time ago (I have never used it and wouldn't care except my son just bought the nano) Itunes a version prior to 7.4 was running on my sons laptop until he upgrade to 7.5 when he bought the nano, just last Friday, and 7.5 totally borked things up. Aside note is that his hard drive crashed a day later, but I don't think that had anything to do with it.
If you read through this board you will find that itunes and windows are not getting along well at all. If you have a "new" ipod be it nano, classic or what ever I beleive you must use version 7.4 or newer. It seems to me that if Apple really wants floks to buy these things they should be sure the primary piece of software is stable and works! -
ITunes Helper Module has stopped working
I just downloaded the new version of iTunes and now iTunes and Quicktime wont open at all. When I click on iTunes or when I first turn the computer on, a window pops up that says the iTunes Helper module has stopped working. Then another window pops up right after that says "iTunes has stopped working". It checks for a solution to the problem and then says "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." When I try to open QuickTime, it says "Runtime error! Program:C:\Program Files\QuickTime\QuickTime Player.exe This application has requested the RunTime to terminate it in an unusual way." I have Vista which seems to cause problems with the firewall and iTuens, so I turned off the firewall from my security software, switched on the windows firewall, and made sure the settings were right. I even tried doing a System restore to the previous version (same problems) and then tried reinstalling the new version (Still same problems). Anyone have any suggestions?!?!
hey stess,
I have the exact problem you have. I tried deleting (went into program files and deleted the folders ) from my system and reinstalling it. It worked until i rebooted my system, I am still on xp. The restore doesnt help either. It cant be my ipod ( its quiet old!) as it isnt even connected to my system at start up. I think maybe a bug with the new version that will eventually have more and more users affected when they update. I f i find a solution I will post asap... good luck -
Re: Pressing FN+F5 message: IGFXEXT module has stopped working
When i press Fn F5 i get the message IGFXEXT module has stopped working and i cannot change my monitor configuration. I briefly see the icons but when i cancel the error message they disappear.
I have downloaded and install ed the 09/10/08 Intel Driver from the Toshiba download.
What is the problem and how can i fix it. It has been present since i bought the machine.Hello
The fact is that all drivers, tools and utilities must be installed in the right and defined order. Toshiba people do exactly the same and later made recovery image. For your own installation the principle is the same. All offered stuff on Toshiba support and download page should be installed following Installations Instructions document.
Unfortunately this document is not available for this Portege. So, try please to install and configure Vista following this installations order:
Windows Vista SP1
Intel(R) Chipset Module V8.3.0.1014
Intel(R) Robson(Intel iMSM Driver) V1.5.0.1013
Intel(R) Crestline-GM / UMA Driver V7.14.10.1329
or
AMD M82XT /M86 Driver V8.452.2
Conexant CX20561 Audio Driver V4.36.6.0
Marvell 8040/8055 LAN Driver V10.51.4.3
Synaptics Touch Pad Driver V10.1.7.0
Alps Touch Pad Driver V7.0.302.8.1
Modem Driver V7.70.00.00
Netwaiting V2.5.52
Intel Golan/Kedron Wireless LAN Driver V11.5.0.32 or
Atheros Wireless LAN Driver V7.4.2.40.32.1
Realtek RTL8187B Wireless LAN Driver V6.1116.1226.2007
Chicony Camera Software V6.2.238.1217
Bluetooth Stack for Windows by Toshiba V6.10.02T
CIR Port Driver V7.1.62.2012
TOSHIBA Value Added Package V1.1.14
TOSHIBA Hardware Setup Utility V3.0.1.0
TOSHIBA Supervisor Password V3.0.1.0
TOSHIBA SD Memory Utilities V1.8.1.1
Authentec AES1610 Fingerprint Utility V7.9.0.4(20080202)
TOSHIBA ConfigFree V7.1.26
TOSHIBA WPS Library V1.003
TOSHIBA Assist V2.01.05
TOSHIBA Speech System V1.00.2514
TOSHIBA Extended Tiles for Windows Mobility Center V1.01
TOSHIBA Remote Control Manager V2.3.0.8
CD/DVD Drive Acoustic Silencer V2.02.00
Toshiba HDD Protection V2.0.2.3
TOSHIBA Face Recognition V1.0.3.32
TOSHIBA TRS Driver V4.0.2007.1115
I hope this will help you. -
Pressing FN+F5 message: IGFXEXT module has stopped working
Pressing FN+F5 message: IGFXEXT module has stopped working
I am using Vista
Model - Portege M700With FN+F5 you can switch between the monitors.
The igfxext.ext belongs to the Intel common user interface and its stored in the path %system%\igfxext.exe.
So in your case I would try to update the display driver. I think this causes the error.
You can find it on the Toshiba website:
http://eu.computers.toshiba-europe.com -
Pwmif64v.dll PC-Doctor Module has stopped working
Hey everyone, I have a W510 4318CTO (still under warranty) and have recently I've been getting this PC-Doctor Module crash message every time I come home from work. Doesn't seem to matter if I've recently rebooted the machine or not, but it comes up constantly and checking for a solution comes up with nothing. From what I can tell, this dll is a Lenovo dll, found under "C:\Program Files (x86)\ThinkPad\Utilities". Is anyone else having these problems? Any suggestions on how to fix this?
"PC-Doctor Module has stopped working"
Problem signature:
Problem Event Name: BEX64
Application Name: pcdrrealtime.p5x
Application Version: 6.0.5849.23
Application Timestamp: 4e08946f
Fault Module Name: pwmif64v.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4f4defbf
Exception Offset: 000007feed455f48
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 866d
Additional Information 2: 866d0a7bdb9f4d9f5a1f5420ad626147
Additional Information 3: 8a2f
Additional Information 4: 8a2f64be9d67ea5a45e1fb0f65b08f03
Thank you,
SteveSeems to me this is a link library that is part of the Lenovo Power Manager group. I would suggest initially uninstalling the Lenovo Power Manager application, and then reinstall it with the latest version:
Power Manager v6.32 for W510
If that does not work, then uninstall it again, and also uninstall the Thinkpad Power Management Driver, and other Lenovo-based power management drivers/utilities, and then reinstall them. You can do this by going to the Lenovo support pages, and heading to the Drivers & Software section. -
Apple Mobile Device Service has stopped working. Vista SP2, iTunes 10.5
Hi there. I've been having an issue syncing my iPhone to iTunes. Here's a description of the problem:
-With an up-to-date Apple Mobile Device Service, error windows constantly pop-up saying that it has stopped working. If I close the error window, another one pops up fifteen seconds later.
-If I plug my iPhone into my computer, it is not recognized in iTunes, because Apple Mobile Device Service is not running.
-This error does not occur on my desktop PC, so I have been able to sync my iPhone by loading all of my files onto a USB and transferring them onto it. However, I would much rather not.
Here are the steps that I have taken:
-Uninstalled and reinstalled iTunes 10.5 with firewall off
-Individually uninstalled and reinstalled the Apple Mobile Device Service with firewall off
-Stopped and Restarted the Apple Mobile Device Service in Administrative Tools -> Services
-Extensively searched the internet for solutions
-Replaced Apple Mobile Device Service for iTunes 10.5 with Apple Mobile Device Service for iTunes 10.1 (This worked PARTIALLY. The error windows have now stopped popping up altogether, but I cannot sync with iTunes because the Apple Mobile Device Service is out of date. It asks me to update it, I agree, and I get the Apple Mobile Device Service that spawns error windows and still does not allow me to sync my iPhone.)
I am running Windows Vista SP2, and iTunes 10.5. My Internet Security suite is AVG Internet Security 2011. My iPhone is running iOS 5.0.0. Here is a full report of the error:
Problem Event Name: APPCRASH
Application Name: AppleMobileDeviceService.exe
Application Version: 17.88.0.8
Application Timestamp: 4e66ceff
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6002.18449
Fault Module Timestamp: 4da47967
Exception Code: c06d007e
Exception Offset: 0003fc56
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105
Additional Information 1: 599e
Additional Information 2: 30e036b93244793a42096718411570bd
Additional Information 3: 7229
Additional Information 4: 80ac1a21efab121ee7fb685acd0c57bc
Any ideas would be greatly appreciated. Thanks!Just a shot in the dark, but have you downloaded any program from Megaupload, like MegaKey? If so then that is your problem. I had been having the exact same problem for the past 2 weeks. I couldn't figure out what it was and tried everything that you have.. Then was on a board and someone mentioned Megakey. Having tried everything else, I uninstalled the program and reinstalled the current ITunes and AMDS. My Ipad and Iphone connected with no problem.
-
"iTunes has stopped working" blue Vista error screen.
have had iTunes for years, recently tried to open it and was told that iTunes has stopped working despite not having been open.
i've tried:
searching online for a problem,
sending the info to windows,
uninstalling and then reinstalling it,
"repairing" iTunes via the add/remove program box in the control panel,
opening a mp3 file into iTunes from window's explorer,
clicking shift while opening iTunes,
installing iTunes onto a USB stick and then opening that one,
and every time it simply says "iTunes has stopped working".
this is the problem details if anyone can decifer a way to fix it from these:
" Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 8.0.2.20
Application Timestamp: 4925c4fe
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 48ba2f35
Exception Code: c0000005
Exception Offset: 75211040
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 2057
Additional Information 1: ccee
Additional Information 2: ed2e373106b19650228e783b04e6d843
Additional Information 3: 30df
Additional Information 4: 224df50555dbbe8da9f0a6bc044007cd
any ideas.
please.
Message was edited by: edwardsegoright sorted, for some reason quicktime hadn't been properly unpacked. searched for it on the start menu search bar and it configured itself and can not open iTunes again.
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"Itunes has stopped working" Windows Vista
Hello, my itunes stopped working about a week ago, and I haven't had the time to research it until now.
Itunes hasnt been able to start since then and I am just getting "Itunes has stopped working"
I've tried reinstalling itunes and quicktime a few times but that hasn't worked either.
I've also tried to delete any itunes and quicktime files that i can but I am not too good with that either..
I am assuming there is something more to it that I can't figure out so I decided to try here.
Below is my problem report:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.3.1.55
Application Timestamp: 4deec351
Fault Module Name: StackHash_065a
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb73436
Exception Code: c0000374
Exception Offset: 000b06fc
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 065a
Additional Information 2: 77ab9f9e35afc9382e21f27a490987aa
Additional Information 3: be10
Additional Information 4: 9aa3c78089368d7699200e3d77d007be
Any help is appreciated, Thank youI have the same problem. Itunes hangs and then can't be closed down. Only reboot helps.
Log Name: Application
Source: Application Hang
Date: 7/8/2011 4:04:42 PM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: xxxxx
Description:
The program iTunes.exe version 10.3.1.55 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: f8c
Start Time: 01cc3d68487ac350
Termination Time: 60000
Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Report Id:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-07-08T21:04:42.000000000Z" />
<EventRecordID>62767</EventRecordID>
<Channel>Application</Channel>
<Computer>xxxxx</Computer>
<Security />
</System>
<EventData>
<Data>iTunes.exe</Data>
<Data>10.3.1.55</Data>
<Data>f8c</Data>
<Data>01cc3d68487ac350</Data>
<Data>60000</Data>
<Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
<Data>
</Data>
<Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event> -
Quicktime player has stopped working in Vista after registering Pro key
I have installed QT player as part of the itunes QT package today and it appeared to work untill I registered it with my pro key which also enabled the additional function, but when i closed and restarted I get message "Quicktime player has stopped working...etc" and it never opens. I have repaired, reinstalled QT, reinstalled QT and itunes, all to no effect. I then restored to before QT and i tunes installation then reinstalled QT and itunes and it works again !, but only until I enter pro key and exit and restart. There is also an issue with the addin in internet explorer which also does not work, but generates a string of error messages when i try to play movies. Oddly enough, if I run QT as administrator it works, and if it seems the QT browser addin works in Firefox (when run off memory stick)
I'm completly confused and frustrated; anyone any ideas please, I'm running Vista SP1 on Dell XPS420 Quad core 2.4 Gig 4MB RAMHave looked in this a little further and the problem may not be todo with the Pro registration as having restored to a point before QT installation several times I now find that when reinstalled QT works the first time you run it but once closed it will not reopen. However if I run as administrator it runs OK, also if i turn off User Account Control it works OK; this true for the Internet Explorer addin as well as QT player and even the picture viewer. The picture viewer actually reports an error "Quicktime has failed to intialize Error # - 2095". One final observation is that the QT addin works OK without user account control switched off in Firefox 3 b5.
Something is amiss I suspect with permissions/security and i would rather not operate with User Account Control off.
Much appreciate anyones advise on this it is driving me mad -
Error Message "iTuneshelper Module has stopped working"
I downloaded and installed iTunes 7.3.1.3 this morning and am unable to start iTunes. Every time I try, I get the above mentioned error message.
HP a1720n Intel Core 2 Windows VistaI've just downloaded and installed the very latest drivers from AMD and installed them. Still, I get the "clc.exe has stopped working" errors when I launch PS. I do not get this, or any other errors, when opening or running any other programs, and have never once gotten a blue screen or had any failures in this system for the two or three years it's been running.
While it's remotely possible that there is some error in AMD's latest (and previous) drivers for this video card, what seems to fit the symptoms I have, is that there is some problem in Adobe's code.
Previous versions of Photoshop open and run fine on this system. Other CAD and graphics programs run fine, too, with no crashes, lockups, or failures.
Still, if there's something else that needs to be updated for my video system, to make the Adobe errors go away, I'm open to do whatever updates are necessary. I'm running an AMD Radeon HD 5700 series display adapter, driver date 11/20/2014, version 14.501.1003.0. Device manager says the device is working properly (for whatever that's worth).
The computer is running Win 7 64 bit ultimate. Processor is AMD Phenom II X6 1090T six-core processor. All has been running flawlessly for several years, and continues to do so with every application except Adobe Photoshop 14.501.1003.0. -
AppleMobileDeviceHelper has stopped working - Windows Vista Home Premium 64
I have iTunes 9.0.1 on my Acer AX1700-U3700A running Windows Vista Home Premium 64-bit version. In case it matters I am using McAfee.
I can connect my iPhone 3G to my computer and iTunes finds it. But whenever I "right click" on the iPhone icon I get the dreaded "AppleMobileDeviceHelper has stopped working". I've followed Apple's uninstall and reinstall instructions twice to no avail. When I try "repairing" AppleMobileDeviceHelper I am told that I don't have the .msi file to repair it from.
I've tried the "Run iTunes as an Administrator" option but I get the same result.
I see some people recommend deleting the AppleMobileDeviceHelper binary altogether but want to make sure I'll be able to still sync my and my wife's iPhones and iPods.
Does Apple had a fix for this?
Is there some settings I need to change in McAfee? I've confirmed that iTunes has "Full Access" through McAfee (I'm only including this as in some other threads some pointed toward their anti-virus applications as part of the trouble.)
Thanks in Advance,I have iTunes 9.0.1 on my Acer AX1700-U3700A running Windows Vista Home Premium 64-bit version. In case it matters I am using McAfee.
I can connect my iPhone 3G to my computer and iTunes finds it. But whenever I "right click" on the iPhone icon I get the dreaded "AppleMobileDeviceHelper has stopped working". I've followed Apple's uninstall and reinstall instructions twice to no avail. When I try "repairing" AppleMobileDeviceHelper I am told that I don't have the .msi file to repair it from.
I've tried the "Run iTunes as an Administrator" option but I get the same result.
I see some people recommend deleting the AppleMobileDeviceHelper binary altogether but want to make sure I'll be able to still sync my and my wife's iPhones and iPods.
Does Apple had a fix for this?
Is there some settings I need to change in McAfee? I've confirmed that iTunes has "Full Access" through McAfee (I'm only including this as in some other threads some pointed toward their anti-virus applications as part of the trouble.)
Thanks in Advance, -
ITunes has stopped working on Vista, help!!
Earlier today, my iTunes was working fine. But then a friend of mine wanted me to download software that included a program called "Quicktime Alternative." I was skeptical but decided to try it our anyways. After the installation of a few things, my iTunes, along with my Quicktime, has stopped working. These are the errors I get when I try to open iTunes (Quicktime has the same error except anywhere it says iTunes, it says Quicktime)
[IMG]http://i224.photobucket.com/albums/dd235/Longhornfreak94/iTunes_Fail.jpg[/IMG]
[IMG]http://i224.photobucket.com/albums/dd235/Longhornfreak94/iTunes_Fail2.jpg[/IMG]
I've tried uninstalling/reinstalling a few times, with no luck. I uninstalled all the files that I had previously installed at the recommendation of my friend. Still nothing. Any ideas?
Can anyone help? All help is greatly appreciated!Those QuickTime alternatives will frequently break itunes, because iTunes depends on a good QuickTime installation. itunes uses hte Qt audio & video codecs.
See if you can download and install this QuickTime standalone. That should get iTunes working again. Make sure to get the version withOUT itunes.
http://www.apple.com/quicktime/download/ -
RoxMediaDB9 Module has Stopped working
This happens to me constantly when I try to use Roxio Media Manager to transfer files to my 8 hour old Storm. It worked once when I was transfering music. I've tried everything I can think of including un-installing re-installing and so on. I have no idea what's going and there doesn't seem to be anyone here with the same problem. Can anyone offer some insight??
Thanks,
AaronHi
Please try these steps given below and see it this fixes your issue.
In Windows 8.1
1. Search for "Device Manager".
2. Click on "Display adapters" to open the dropdown.
3. Write down the name of the driver you have so that you know what it is that you want to reinstall.
4.. Right Click on the misbehaving driver and select uninstall.
5. Allow the wizard to uninstall the driver.
6. Restart the computer.
Check it is uninstalled:-
7. Follow actions 1 and 2 again and check that the driver is called something like Windows generic driver.
To reinstall a driver from the intel site:-
8. Go online to https://downloadcenter.intel.com/default.aspx?lang=eng (change the language in the top right corner if English isn't what you need)
9. Go to the "Find by Category" section (in the middle of the page somewhere)
10. Select "Graphics Drivers" in the first box
11. Select "Laptop graphics drivers" (or as appropriate for your computer) in the second box.
12. Select the appropriate chip /driver combination for your computer in the third box
13. Click find.
14. Now select the right package for your operating system (note the difference between 32 and 64bit versions)
15. Now select the .exe file (which is the option for end users)
16. Choose to accept the licence agreement (if you do)
17. Follow the instructions.
18. Restart.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
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