Services are limit provided and No Mentioned

Hi..Everybody
In service PO we have problem ,in case the services are limit provided,the system allows to close the order even before the PO item delivery flag is checked.What to do on this?
Regards,
Satheesh.

The lack of good customer service seems to be common among large companies that once had a monopoly.  Verizon still operates as though they are the only ones that can provide these services and thus can provide sub standard service and even less customer support.
I don’t think it is a concious effort to "screw the little guy". I think the problem is that the company is too large and no one there has a good grasp on what it takes to be a leading company in a competitive market so they keep trying to provide service and products in the same manner as it was done for years.
Here is a great example. I switched to Vonage in 2004 and never once got a phone call or letter from Verizon asking why I no longer have their phone service. Even if I had received such a communication, I am certain my response would have been tracked in a spreadsheet and filed away, never to be seen again. I recently got a flyer from them (2012) offering me unlimited LOCAL calling and three calling features for $5 more a month than I am currently paying. What? Why would I pay more for less?
Anyway, the only way that things will change is if you stop buying their services. Wireless, FIOS, Copper, etc. While I realize that the other options out there aren’t much better, there is not much else we can do.

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