Services not found -Service Manager

hi everyone
  Recently i needed to configure the Early Watch Alert service for a costumer running SBO 2007 PL 15 (we are planning to migrate them to the highest patch available) and i couldnt do so due to the fact that no services was listed in the service manager, it seemed like there wasnt any service installed even though the license manager service is running.
  I assumed it was a problem due to windows security so i logged on as Administrator and the problem persisted, the whole service manager window appears grayed and no services is shown in the combobox.
Please help.
  tried so far:
-Log in as administrator to run the service manager
-Use RunAs  and using an administrators group account to execute  service manager.
Info:
Windows 2003 server enterprise Edition R2
SBO 2007A PL 15
I appreciate your help, and thanx in advance.
Aley

Hi Aley,
You might have to re-install ServerTools, after DEP was switched off.
When doing so, use the Domain Admin + Password. This is just to be on the safe side.
(I am afraid I have seen installations, where even a local Admin was unable to install anything, due to some strange Group Policies.)
If this still should not work go to Start -> Run and type in "services.msc". The Windows Service Window should open. Navigate to the SAP Business One EarlyWatch Alert service, right click on it and chooses properties, then the tab LogOn. Change the Logon to "This Account" and enter credentials of the Domain Administrator. Afterwards restart the Service and validate if the EWA is still greyed out in SAP Business One ServerTools
Kind regards
Mario Schoenberg
Senior Support Consultant
SAP Business One Forums Team

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              at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)
              at $Proxy192.doSupports(Unknown Source)
              at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:104)
              at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInt erceptor.java:72)
              at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
              at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStra tegyInterceptor.java:55)
              at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
              at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateIntercep tor.java:37)
              at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
              at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterc eptor.java:165)
              at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
              at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
              at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
              at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:121)
              at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:129)
              at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessage Receiver.java:93)
              at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:22 5)
              at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispat cher.java:66)
              at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
              at com.adobe.workflow.engine.PEInvokeProcessCommand.execute(PEInvokeProcessCommand.java:126)
              at com.adobe.workflow.workadapter.WorkflowCommandExecutionUnit.execute(WorkflowCommandExecut ionUnit.java:22)
              at com.adobe.idp.dsc.workmanager.adapter.ManagedAsynchronousWorkAdapter.run(ManagedAsynchron ousWorkAdapter.java:70)
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    HI,
    thanks for  your reply..
    I am able to debug the issue and not i am getting different error like livecycle host not available.
    Please find the error log showin tomcat log of matrixone.
    INFO   | jvm 1    | 2013/11/22 12:08:47 | Nov 22, 2013 12:08:47 PM com.adobe.lccplm.exceptions.KLogger log
    INFO   | jvm 1    | 2013/11/22 12:08:47 | WARNING: ALC-P3D-LiveCycle host {0} is not available. Message: {1}.-LiveCycle host http://bsdpcvletst001:8080 is not available. Message: ALC-P3D-000-000-Error occured in PLM Connector. Please see the logs for the details.
    INFO   | jvm 1    | 2013/11/22 12:08:48 | org.apache.axis.ConfigurationException: Service not found: PingReturn
    INFO   | jvm 1    | 2013/11/22 12:08:48 | org.apache.axis.ConfigurationException: Service not found: PingReturn
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    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at com.adobe.idp.dsc.provider.impl.soap.axis.AdobeAxisServiceRegistry.getService(AdobeAxisSe rviceRegistry.java:186)
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    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.axis.AxisEngine.getService(AxisEngine.java:311)
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    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at com.adobe.idp.dsc.provider.impl.soap.axis.handler.AdobeAxisURLMapper.invoke(AdobeAxisURLM apper.java:71)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.axis.server.AxisServer.invoke(AxisServer.java:239)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:290)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at com.adobe.idp.dsc.provider.impl.soap.axis.InvocationFilter.doFilter(InvocationFilter.java :43)
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    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at com.adobe.idp.um.auth.filter.CSRFFilter.doFilter(CSRFFilter.java:41)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:235)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
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    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.ja va:580)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at java.lang.Thread.run(Unknown Source)
    INFO   | jvm 1    | 2013/11/22 12:08:48 | .
    INFO   | jvm 1    | 2013/11/22 12:08:48 | java.net.MalformedURLException: no protocol: null/soap/services/ConvertToPDF?blob=base64
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at java.net.URL.<init>(URL.java:566)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at java.net.URL.<init>(URL.java:463)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at java.net.URL.<init>(URL.java:412)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at emxCreateDocumentPdfFile_mxJPODi6grAAAAAEAAAAL.createPDF(emxCreateDocumentPdfFile_mxJPODi 6grAAAAAEAAAAL.java:235)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at java.lang.reflect.Method.invoke(Method.java:592)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at matrix.db.MatrixClassLoader.invokeObject(MatrixClassLoader.java:268)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at matrix.db.MatrixClassLoader.invokeObject(MatrixClassLoader.java:297)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at com.matrixone.jni.MatrixKernel.statelessDispatch(Native Method)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at com.matrixone.jdl.rmi.bosInterfaceImpl.invokeClass(bosInterfaceImpl.java:463)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at com.matrixone.jdl.bosInterfaceShim.invokeClass(bosInterfaceShim.java:1030)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at matrix.db.JPO.invokePrivate(JPO.java:166)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at matrix.db.JPO.invoke(JPO.java:85)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.jsp.engineeringcentral.valeoCustom.vcsPDFGenerationAfterMigration_jsp._jspServ ice(vcsPDFGenerationAfterMigration_jsp.java:1003)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:371)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:308)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:259)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:269)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:659)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java: 457)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:395)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:311)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at com.matrixone.servlet.CustomFilter.alternatePageExists(CustomFilter.java:136)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at com.matrixone.servlet.CustomFilter.filterDirectory(CustomFilter.java:119)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at com.matrixone.servlet.CustomFilter.doFilter(CustomFilter.java:79)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:215)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at com.matrixone.servlet.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java :173)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:215)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:881)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Htt p11BaseProtocol.java:674)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:541)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.ja va:81)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
    INFO   | jvm 1    | 2013/11/22 12:08:48 |           at java.lang.Thread.run(Thread.java:595)
    I am not finding anything in server.log in adobe livecycle side.
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  • Remote Desktop Management service not starting. service-specific error: %%2284126209 - Event ID: 7024

    Hi Forum members,
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    Source:        Service Control Manager
    Date:          21/01/2015 4:50:32 PM
    Event ID:      7024
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      intentionally removed.local
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        <EventID Qualifiers="49152">7024</EventID>
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        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8080000000000000</Keywords>
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        <Security />
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    Event ID:      18456
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    Keywords:      Classic,Audit Failure
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