Servicing of IPod
IF I need a new battery where can I go to get it serviced or repaired?
Thanks
Hello there,
There are two ways to handle this situation. Either send it into a third party repair company who can provide the new battery as well as the service to replace it, or you can opt to replace the battery yourself. [iFixit|www.ifixit.com] has excellent step-by-step tutorials on how to swap the battery out of any iPod model.
A simple Google search for "iPod battery replacement" should give you a plethora of sites that can assist you. Here are a few good ones.
[iPod Juice|http://www.ipodjuice.com>
[iPodEnergy|http://www.ipodenergy.com>
[iresq|http://www.iresq.com>
Amazon and eBay also have several excellent deals that are worth looking into. It's usually where I find many of my replacement parts.
Also, here is the link to Apple's out of warranty battery replacement program if you choose to go this route, but it is quite expensive.
http://www.apple.com/support/ipod/service/battery/
Hope this helps.
B-rock
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You do have it turned on ins settings>Privacy, right?
For location the iPod uses the location of nearby wifi routers that are in Apple's database. You do not have to be connected to the network/router to use that router's location. Thus, it appears that the iPod can't see a nearby router that is in Apple's database. Apple continuously updated their database based on info they obtain from iPhones. No one has been able to find a way to inform Apple of a router or correct is location.
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how to set up location services on ipod touch
Go to Settings>Privacy and turn it on.
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sorry if this is a bit dragged out post, but i'll limit it to as short as possible.
bought my daughter an ipod touch for last christmas which has always been inside a hard case and never been outside and is like new when out of case(for cleaning).
last month or so it developed a small prob with sound not playing on some tracks(posted in here also), i sent it back to apple for repair, they sent it back saying it was software issue and they updated software accordingly, within days of recieving it back it started to develop another problem with the screen flickering on and off and the totally stopped responding to touch,called apple again to inform them of this and they asked for it back,sent it back again(only using their package service & UPS courier) i recieved it back a few days later with a very crude note stating they will not be repairing it because it has been subject to abuse/neglect in the form of liquid damage. no explaination as to what has been damaged or even cost of repair. i know for a fact 100% this has not been near water or any liquid, i have asked apple for an explaination and sent them 3 letters of complaint which they do not answer,i have now contacted consumer direct uk, they are advising small claims action.
anyone have similar problem or any advice they can offer? looking on consumeraffairs.com this seems to be a regular tactic of appleIf the water sensor has been triggered, Apple will refuse warranty service. You state that the iPod has never been exposed to moisture. I'm not saying that you would not tell the truth, but many people claim that a unit hasn't been abused only to find/admit later that it has, so your protestations will probably be in vain. Apple will point to the sensor being triggered as hard evidence that it has indeed come in contact with moisture. Heck, unless you've had the unit in your possession 24/7 since you got it, you can't even with certainty say that it hasn't; many children have, for instance, inadvertently and sometimes unknowingly had a spill in a backpack that damaged some electronic device.
As others have suggested, you can try taking the unit to an Apple Store and discussing the issue. You can also call the Apple tech support line and asking to speak with a customer service representative. But I would guess that neither route will be of any use; Apple sees the moisture sensor triggered and that ends the matter for them.
You can see your options for out-of-warranty service from Apple here:
http://www.apple.com/uk/support/ipod/service/faq/#warranty6
They have flat repair prices for iPods which you can see here:
http://www.apple.com/support/ipod/service/prices/#uk
Alternatively, you can pursue repair though third-party service providers. Whether or not those would be more cost-effective I can't say.
Message was edited by: Dave Sawyer -
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Say "Thanks" by clicking the Kudos Star in the post that helped you.
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What a TREMENDOUS let down!
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I am annoyed that in all of the advertisements and even independent articles/reviews, this was not mentioned with any clarity.
This situation is in DESPERATE need of a fix or work-around that does NOT include buying a new iPad.
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Been having problems with my six-year-old iPod classic 30gb video not being recognized on any computer. Took it to my local Apple store to see if they could help and they claimed that Apple don't even offer service for such old products and my best bet would be a third-party-fixer. Is this correct?
Have you tried setting up for service online?
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I recently had my 4th generation clickwheel ipod serviced, because it had a harddrive issue. iTunes had randomly failed to write a song to the ipod, whereupon the ipod decided it would no longer start correctly, or be recognized by the PC correctly. In the periods of time that the iPod would try to start back up, and while it is connected to the computer, the iPod just whirrs, then clicks and stops, whirrs, clicks and stops, over and over and over again. It was basically overheating while doing this, and thus it was rendered useless. This was the second iPod that I had, as the first one's touch scrollwheel randomly quit.
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Any idea for random crap that I could try?hehe, yeah, i meant to come back and update the topic with what i'm doing
I called apple tech support line again and went through a normal process to figure out the issue.
well..
they tell me that i can only use this line once in order to have it serviced, so he's not sure he can do anything since i've already "used" my one service request.
well, i'm all over that. i told him my issue anyway, giving him the dumbed-down version, which is "hey, you sent me a broken ipod" or something like that. so, he's setting up the box the be shipped to me and was going to charge me the $31.50 or whatever, but i threw a dignified fit over that, since, well, it's THEIR problem that they sent me a busted piece of sillyness. anyway, he puts me on hold after waiving the charge, but another guy (a "product specialist") picks up my line and reviews the problem with me.
okay, here's the climax of the story
he tells me that since i've been having so many fatal issues with the ipod that renders the hardware useless, they are going to upgrade me to an updated model.
I was happy, but i was thinking that they were going to send me on my way with a 40gb or something.
nope.
(it's better than that)
he told me that since they don't make the model that i currently have, they're going to send me a 20gb photo ipod as the replacement product.
had he been standing in front of me i would have tried to hug him or something!
so, my efforts have been muchly worth it, though, there's a bit more of a process you have to go through. the tech asks for your info, like address, email, yada yada, and he gives you a case number. then, 2 or 3 days later i got an email containing a link for an online shipping label that i had to print and slap onto an old service box. i had to send the ipod to them, but then call back the rep and give him my case number and tracking number. i'm currently awaiting some sort of confirmation over the issue, but he's told me earlier that once they confirm that the ipod is contained in the package and that it is in fact on it's way, they'll have the apple store ship me a brand new packaged 20gb photo ipod.
if at first you don't succeed, try try again. and again. and again. and one more time for good measure. -
My Ipod Nano isnt working, and trying to update it is only resulting in it telling me 'Service Error'..anyone know what i should do?
Thanks!!See if any of these articles help, they all reference the iPod Service Error:
iPod Service Error (1)
iPod Service Error (2)
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Ipod service taking long time to fix
i always had problems with my ipods this is like my 5th or 6th ipod i have sent to apple for repairs.
but then this time its taking a long time.
usally it takes a week 2 fix. but then its been 2 weeks and it still hasnt even Diagnosis
you know there are 3 stages for servicing a ipod.
mine is a ipod video 30gb no engraving.Welcome to Apple Discussions!
Why don't you give Apple a call...
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btabz -
ITunes 7.6 Upgrade Install Fails - "iPod Service could not be installed."
My system:
Windows XP Pro with SP2
Current iTunes version: 7.5.0.20
What I did:
Downloaded latest install exe for iTunes (iTunesSetup.exe)
Ran exe from Start / Run
During the install I receive the following message: "Service 'iPodService' (iPod Service) could not be installed. Verify that you have suffient priliges to install system services."
Note: I am the system administrator.
I abort the install and it rolls back. I restart iTunes. At this time a message box pops up stating "Ipod Service. Could not delete service"
In services I go to iPod Services and it is set to 'Disabled' When I try to set the sevice to Automatic or Manual I can not do so and I get the message: "The specified servoce has been marked for deletion."
I restarted my computer and opened iTunes.
When I run diagnostics in iTunes the Diagnostics file is as follows:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Gateway E-4000
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
The current local date and time is 2008-06-29 09:45:00.
Video Display Information:
NVIDIA GeForce4 MX 440
** iPod Connectivity Tests **
iPodService 7.5.0.20 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(r) 82801BA/BAM USB Universal Host Controller - 2442
Intel(r) 82801BA/BAM USB Universal Host Controller - 2444
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2 . Device is working properly.
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4 . Device is working properly.
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 . Device is working properly.
Intel PCI to USB Enhanced Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
J (G:\), iPod nano running firmware version 1.3.1
Serial Number: 7R552929TJT
Bus Speed: 61440
So:
How do I get iTunes Helper to run again?
How do I get the iTunes update to version 7.6 to successfully install?
Thank you for your help.Before reinstalling everything, I'm curious if you've ever used your System Configuration Utility on your computer? Click Start > Run and type msconfig. Click OK. Is the option for 'selective startup' selected? If so, click the Startup tab and make sure iTunesHelper and qttask are selected, and then click the Services tab and make sure iPodService and AppleMobileDevice are selected.
If that is not the case, I would recommend removing everything and reinstalling.
My recommended technique is as follows:
Go into Control Panel > Add/Remove Programs
Remove these applications:
1. Apple Software Update
2. Apple Mobile Device Support
3. iPod for Windows (this may or may not exist, either way, it's not needed so we can remove it)
4. iTunes
5. QuickTime
Restart the computer
Download & Install the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301/
Launch the Utility: Start > Programs > Windows Install Clean Up
Select any of the above mentioned applications, and click Remove
Restart the computer again
Download & install iTunes again from here: http://www.apple.com/itunes/download/
CG
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