Session Time out and iTunes login issues

I am trying to put a digital copy of an Alvin and the Chipmunks DVD into iTunes for holiday tomorrow for my daughters. The redeem code screen comes up fine in iTunes but then next screen after that always says "Session Timeout" your session has timed out.
All computers (3 macs) are also having issues logging into itunes as it keeps asking for my password, logs me in for about 10 seconds to view my account but then seems to log out immediately. I think this might be the issue.
I have tried signing out of app store and itunes on all computers in case that was an issue but still remains.
HELP! I really want to get this sorted today but am now frustrated at 2 hours of trying everything I can think of.
Thanks

Hello there philsuzy.
To try and make sure all of your bases our covered, feel free to review the steps in the following Knowledge Base article:
Transferring or downloading an iTunes Digital Copy
http://support.apple.com/kb/ht1539
If the issue persists, the document has a link to follow at the bottom of the page.
Cheers,
Pedro D.

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