Session-timeout is happening intermittently for few users in weblogic.

Hi,
We have a war file deployed on a cluster. And from the past 3 days, few users are reporting that the session is getting timed out within 30 mins.
Actually the session timeout is set for 240 mins(4 hrs), this is defined in the web.xml file.
And the interesting thing is , this is not happening to everyone. Only few users are facing this session timeout in sometime.
Any suggestions or such experiences!!!

Hi,
What is the exact error that the user is seeing in their browser ?
Does this happen with all browsers ?
Thanks,
Sharmela

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