Set Credentials Problem

I'm trying to patch to Oracle Database Server Version 10.1.0.3 from 10.1.0.2. Using the Oracle Enterprise Manager 10g, when I get to step 3 (Set Credentials), enter Username and Password, I tried everything that I know, but I keep getting the same message below.
The credentials could not be added or updated. All credentials failed validation. You must supply at least one set of valid credentials to continue. Check to ensure Caps Lock is not set and re-enter all credentials.
E:\oracle\product\10.1.0\Db_1 - The password was incorrect. Check the spelling of your username and retype the password, making sure that caps lock is off.          
Any suggestions?
Thanks

One of our servers (10.6.8)  that had been running for months suddenly started generating that error message when trying to access Server Preferences.  Workgroup Manager, which seems to use the same login information, accessed just fine. We tried deleting access information in Keychain, to no avail. What finally worked for US was:
- Via Server Admin, (in Open Directory > Settings > General) change the Role: Open Directory from Master to Standalone
- This (for us) then restored access to Server Prefs
- Use Server Admin to change the Role back to Master
Warnings - 1)  backup first  2) you will have to reinstall the master password, and  3) ALL accounts were lost and had to be recreated.

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