Set IP address in Solutino Center

Question

I have an L7780 wirelessly connected.  I can print to it from my Windows 7 system.  I can print and scan from my Windows XP System.   I think the problem is that the IP address is incorrect in the HP Solution Center -- it displays an incorrect IP address for a brief instant when it is started.  How do I reset the IP address in Solution Center to the correct one?  When I go to the Setup icon and then click on Network, it just sits there and does not do anything.  I would have expected this to display something that I could use to reset the IP address, but that does not work at all.

Answer 1

MtnGuy,
If Solution Center won't let IE9 bring up the settings, it will not let you get to the place where you can set the IP within HP Solution Center.
Another option, that I know of, is to set the IP on the front panel of the Printer.
I do agree that the software tries to do a great deal.  It is not very modular - at least it doesn't look that way... it has trouble with installation, and it is prone to "breakage".  Nonetheless, it is awesome powerful stuff when it works.  And it beats the alternative of not having it.
It is all "Easter Eggs" at this point.  The solution is in the HP Solution Center and getting IE to come up and allow you to set the IP address.  Everything else (IMO) is a workaround or resets to try and get IE to budge.
You can log into your router and check the logs.  Resetting the router is an option, but it's a long shot and it means you have to redo everything unless you can back it up first and then reload the settings.  Most routers have this option.
You can check your Anti-Virus logs - see what they say.
You can make sure the Onboard Windows security settings are OK...
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It is unlikely, but possible, that the registry is hosed.  You could try cleaning the registry.
Registry Cleaner – CCleaner (Select and install the free version):
http://www.piriform.com/ccleaner/download 
NOTES on Registry Cleaners:
Registry cleaners will usually do no harm – however, anytime you affect the registry with changes, you risk your system’s stability.  CCleaner does include the offer to make a backup of your registry prior to making any changes.
If you select to download and install another registry cleaner, please uninstall CCleaner.  One of these things on the system at a time is enough…
If a registry Cleaner does not offer to do a backup prior to making changes: be sure you EXPORT the registry manually PRIOR to using the cleaner.  If anything happens that you don’t expect, you will have an extra layer of protection on which to fall back.
IMO: Stay away from Registry Mechanic.  I had this on my systems – it has been cleansed, removed, deleted, and dropped in the Zeros bucket.  This is a Personal Opinion
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If you have reset the printer, the system, reinstalled the software...
If you have reset the router, checked the Anti-Virus...
If you have done everything and checked everything...
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THEN,  It is possible that your computer's file system itself is at fault.  The file system may be corrupted.
You can run sfc and let it try and fix itself.   It is worth a try.   HP Solution should work and it doesn't work now, so something is wrong.  ??  Maybe it's internal.
You can ignore all the "log this, and check that" stuff... just let it run -- unless it hangs... then pay attention and check the logs!
sfc-scannow
Scan and repair the system.  The sfc /scannow command will do that - it will scan the operating system, looking for corrupted files and inconsistencies; it will replace and repair whatever it can.  If it finds corrupted programs or libraries, it will try to fix them.
Start Menu > All Programs > Accessories > Right-Click Command Prompt > Select 'Run as Administrator'
In the Command Prompt Window, type (or copy / paste) sfc /scannow and press Enter. 
(Note the space between sfc and the "/".)
The sfc scan will report its findings and you can examine the results:
Open a Command Prompt (does not have to be as Administrator):
Use the copy command to create a readable file copy of the output:
 copy %windir%\logs\cbs\cbs.log %userprofile%\desktop\cbs.txt
If “scannow” does not complete properly, try running:
 sfc /verifyonly
Copy the results into a text file, pull the output file into Notepad and look for the errors that the full Scan could not fix.
Help File for the System File Checker Command:
System File Checker tool Windows Vista or on Windows 7
Using System File Checker (SFC) to Restore System Files
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I hope this helps!                                 
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