Set Restore Point Fail In HP Support Assistant
Hello. I have a Pavilion P6330f running Win 7/64bit.
I ran a tune-up today using the HP Support Assistant. During the tune-up, it showed "Set Restore Point--Fail". After the tune-up was complete, it showed "No Pending Action, Computer Up To Date". I then ran an Automated Diagnostic and Troubleshoot Health Analysis. Everything passed.
What could be the reason for the Fail for the Set Restore Point? I'm a little worried about this. Is there something I should be doing?
This question was solved.
View Solution.
Right mouse click on MY Computer --> properties then select System Protection. Only the C partition should be set to ON.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
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This question was solved.
View Solution.I just tried it again.
Clicked HP Support Assistant
Selected Updates and Tuneups (! Important update available)
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Right mouse click on MY Computer --> properties then select System Protection. Only the C partition should be set to ON.
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Had backups on an external drive prior to the problem and appeared to be working. I have since cleaned the external drive in an attempt to start a new backup series but it continues to stop and report backup has failed.
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About ready for a Recovery and start all over.
George M1Hi,
Your first step should be to run chkdsk /r /f on all the drives in that computer. Shadow copy errors are often caused by disk problems (usually minor) which chkdsk will find and correct.
Also, this issue can be caused that VSS dlls are corrupted.
Re-install the VSS dlls by following these steps:
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Kate Li
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Does this mean that HP Support Assistance is FAILING?
When running HP Support Assistance / then selecting HP updates / then 'Check for HP updates now', I have the following result.
"Connecting to HP servers = Check Mark"
"Downloading messages and updates defiinition = Gray X"
"Gathering configuration information = Gray X"
"Analysing your system = Gray X"
"Preparing the action list = Gray X"
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HP Envy Model: m7-k111dx
Does this mean that HP Support Assistance is FAILING?And its another day.... and yet again I run update and it Has Gray X's ( Which i read as Fails..... ) and so yet again, I uninstall and reinstall HP Support Assistance, and Again it Runs correctly The First Time, and gives me all Green Check Marks,,,,,,,,,,, However I run it again and Back to All Gray X's.
My Conculsion, Support Assistance Runs Correctly on First Run, But Fails there-after.
= HP Support Assistance is broken.
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