Set up BigPond Email on Mac OSX Mail 10.4 to 10.7

This page will help you set up your BigPond® Email on Mac OSX Mail versions 10.4 to 10.7.
Mac is a trademark of Apple Inc
Before you start
You'll need your Telstra email username and password.
Note: The setup and use of your email account may incur data use charges.
You may need to first turn on a 'POP' Internet email protocol for your Outlook.com account (following Steps 1 to 5 below) – if your email app:
does not support Exchange ActiveSync or IMAP, but
does support POP3.
If you're not sure, you should follow Steps 1 to 5 to check that the right settings have been applied.
Step 1
Sign in to your Outlook.com account
Step 2
Press the Options icon and then press Options
Step 3
Under Managing your account, press Connect devices and apps with POP
Step 4
Under POP, select Enable
Step 5
Press Save.
Then use the following settings in your email app.
Step 6
Open the Mail menu and then select Preferences
Step 7
In the Accounts window:
Press the Accounts button in the top menu to activate the Accounts tab.
Press the “+” button at the bottom left of the window.
Step 8
In the Add Account window, enter your logon information as follows:
Full Name: Enter your name as you’d like it to appear in the emails you send.
E-mail Address: Enter your full email address (ending in '@bigpond.com' or '@bigpond.net.au').
Password: Enter your Telstra email account password which will be case-sensitive.
Step 9
Press the Continue button
Step 10
In the Incoming Mail Server window, update the settings as follows:
Incoming e-mail server type: Select 'POP3'.
Incoming Mail Server: Enter 'pop-mail.outlook.com'.
User Name: Enter your full email address.
Password: Enter your Telstra email account password which will be case-sensitive.
Step 11: Press the Continue button
Step 12
In the Outgoing Mail Server window, update the settings as follows:
Outgoing server: Enter 'smtp.outlook.com'.
Ensure the checkbox is ticked for Use only this server.
Ensure the checkbox is NOT ticked for Use Authentication.
User Name: Enter your full email address.
Password: Enter your Telstra email account password – which will be case-sensitive.
Step 13
Press the Continue button
Step 14
In the Accounts Summary window, carefully review the settings you’ve entered to ensure that they’re correct.
If you need to edit something, you can press the Go Back button
Step 15
Press the Create button to create your account which will allow you to send and receive email
Step 16
There are still some more settings to update in the Advanced tab:
Open the Mail menu – and then select Preferences.
In the Accounts window, press the Advanced tab.
Step 17
In the Advanced tab, update the settings as follows:
Select the radio button for Use Custom Port.
Use Custom Port: Enter '587'.
Ensure the checkbox is ticked for Use Secure Sockets Layer (SSL).
Authentication: Select 'Password'.
User Name: Enter your full email address.
Password: Enter your Telstra email account password which will be case-sensitive.
Step 18
Once all the settings are entered correctly, press the OK button.

Re: Set up BigPond Email on Mac OSX Mail 10.4 to 10.7
The " BigPond® Email on Mac OSX Mail versions 10.4 to 10.7." has references to the outlook configuration and nothing referring to Apple Mail. Please revise this section of the help guide.

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Set up BigPond Email on Outlook 2000 and XP

This page will help you set up your BigPond® Email on Outlook 2000 or XP.
Outlook is a registered trademark of Microsoft Corporation in the United States and/or other countries.
Before you start
You'll need your Telstra email username and password.
Note: The setup and use of your email account may incur data use charges
Step 1
Open Microsoft Outlook 2000 or XP
Step 2
Open the Tools menu and then select Accounts
Step 3
Press the Add button and then select Mail
Step 4
In the Your Name window, enter your name as you’d like it to appear in the emails you send – and then press the Next button
Step 5
In the Internet E-mail Address window:
Enter your full email address (ending in @bigpond.com or @bigpond.net.au)
Press the Next button
Step 6
In the E-mail Server Names window, update the server settings as follows:
My incoming mail server: Select POP3
Incoming mail (POP3 or IMAP) server: Enter mail.bigpond.com
Outgoing mail (SMTP) server: Enter mail.bigpond.com
Step 7
Press the Next button
Step 8
In the Internet Mail Logon window, update your logon information as follows:
Account name: Enter your full email address (ending in @bigpond.com or @bigpond.net.au)
Password: Enter your (case-sensitive) account password
Ensure the checkbox is NOT ticked for Log on using Secure Password Authentication (SPA)
Step 9
Press the Next button.
Step 10
Choose the method you use to connect to the Internet
If you're on Dial-up, select the radio button for Connect using my phone line
If you're on Broadband, select the radio button for Connect using my local area network (LAN)
Step 11
Press the Next button
Step 12
Finally, press the Finish button to complete your setup and then press Close to return to the main Outlook screen.

Re: Set up BigPond Email on Outlook 2000 and XP
I can not set my email it will not accept it. I have used it for years then Microsoft Word had a probblem & I fixed it through the program & disk & now my email will not work.
Have done system restore & 110 hours trying to get my email right to no avail.
PLEASE HELP [email protected]

Can i set up two emails accounts on the mail function tab and switch between them

I would like to be able to set up two email accounts on the mail tab on the Iphone 5 and switch between them, is this possible?

Yes it is possible to set up multiple accounts but you cannot switch between them in the mail app. What you can do in settings/mail etc is have one set as active an dthe other as inactive and you can change that from time to time if you want

Problems Setting Up University Email (uses Gmail) in Mail

I have a student email account that runs through gmail, but it doesn't actually say gmail in the email address anywhere. I think this might be the reason why when I try to set up that account in Mail (tried both POP and IMAP) it's not accepting my login information. Is there a way to make this work?

Not an exact solution for you, but our University has a computer store on campus that was all kinds of help when setting up University email to operate through Mail, remotely.
Give the IT Help desk or (if one exists) the store a try.

Is it possible to select a permanent font and colour for my emails on mac OSX 10.9.1

Is it possible to select a permanent font and colour for my emails on mac OSX 10.9.1

Sadly that doesn't work, or I cant make it work for text only signature

How do I set up my email on Windows Live Mail on Windows 10

Upgraded my Window 8 to Windows 10. I also have a laptop with Windows 7.I am trying to set up my email (using Windows Live Mail) on the computer with Windows 10. I typed in exactly how it is on my laptop, but it won't work. Anyone able to help?

If it will not verify, that means that one of the settings that you have done for the account is incorrect. Check back with the email provider to make sure you have all of the settings required, that they are correct, and lastly to make sure that you are entering all of the correct information in the correct places.

I have received an attachment in my MAC OSX mail with an .wpd extension; how can I open it?

I have received an attachment in my MAC OSX mail with an .wpd extension; how can I open it?

Have you tried double-clicking on the file? If so what happened?
I believe you have a Word Perfect document, so you would need an application that can open such files. You might try the free Libre Office.

Set up BigPond Email on Windows Mail 8 and prior to version 8

Windows Mail 8
Windows Mail 8 is not supported by Telstra email. Use Webmail via an Internet browser from any computer or device with Internet access
Windows Mail prior to version 8
This page will help you set up your BigPond® Email on versions of Windows Mail prior to version 8 (including version 6.0).
Before you start
You must be using Windows Vista on your computer to be able to use Windows Mail.
You'll need your Telstra email username and password.
Note: The setup and use of your email account may incur data use charges.
Step 1
Open Windows Mail
Step 2
Open the Tools menu and then select Accounts
Step 3
In the Internet Accounts window, press the Add button
Step 4
In the Select Account Type window, select E-Mail Account and then press the Next button.
Step 5
In the Your Name window, enter your name as you'd like it to appear in the emails you send and then press the Next button
Step 6
In the Internet E-mail Address window:
Enter your full email address (ending in @bigpond.com or @bigpond.net.au)
Press the Next button
Step 7
In the Set Up E-Mail Servers window, update the server settings as follows:
Incoming e-mail server type: Select POP3
Incoming mail (POP3 or IMAP) server: Entr mail.bigpond.com
Outgoing e-mail server (SMTP) name: Enter mail.bigpond.com
Ensure the checkbox is ticked for Outgoing server requires authentication
Step 8
Press the Next button
Step 9
In the Internet Mail Logon window, enter your logon information as follows:
E-mail username: Enter your full email address
Password: Enter your Telstra email account password which will be case-sensitive
Step 10
Press the Next button and then press the Finish button to complete your setup.

It doesn't address what I needed help with
You state that bigpond email do not work on windows 8 but offer no way to remedy this (convert from pop to imap) i have been searching crowdsupport and your website to no avail. fix this.

Set up BigPond Email on Outlook Express (5.5 or 6.0)

This page will help you set up your BigPond® Email on Outlook Express version 5.5 or 6.0.
Outlook is a registered trademark of Microsoft Corporation in the United States and/or other countries.
Before you start
You'll need your Telstra email username and password.
Note: The setup and use of your email account may incur data use charges.
Step 1
Open Outlook Express.
If prompted to connect, press Work Offline.
If any error messages appear, press the Hide
Step 2
Open the Tools menu and then select Accounts
Step 3
In the Internet Accounts window, select the Mail tab
Step 4
Press the Add button and then select Mail
Step 5
In the Display Name box, enter your name as you'd like it to appear in the emails you send and then press the Next button
Step 6
In the Email address box, enter your full email address (ending in @bigpond.com or @bigpond.net.au)
Step 7
Press the Next button
Step 8
In the Email Server Names window, update the settings for your mailbox as follows
My incoming server is a POP3 server
Incoming mail (POP3, IMAP, HTTP) server: Enter mail.bigpond.com
Outgoing mail (SMTP) server: Enter mail.bigpond.com.
Step 9
Press the Next button.
Step 10
In the Internet Mail Logon window:
Enter your full email address (ending in @bigpond.com or @bigpond.net.au”) in the Account Name
Enter your (case-sensitive) password in the Password box
Ensure that the checkbox is NOT ticked for Log on using Secure Password Authentication (SPA)
Security: This server requires a secure connection (SSL)
Step 11
It is critical to ensure that the checkbox here is ticked to indicate that the outgoing server requires authentication (most email clients don’t select this by default)
Use Secure Sockets Layer (SSL) with the POP and SMTP connection, and SMTP authentication for security.
Step 12
Press the Next button and then press Finish to complete your setup.

It doesn't address what I needed help with
I am trying to make my big pond address the secondary address on outlook and Microsoft says the reason I can't stems from big pond. Please change any settings that are preventing me from changing addresses through my outlook account. This is to assist my work / study /life. Thankyou.
Ferne O'Loughlin
[email protected]

Can I set my iCloud email as the outgoing mail server for my google apps email account in Mac Mail?

I have a google apps email account from an old client, all my work emails have been going to it for years. As I'm no longer affiliated with this client I'd like to make a transition to using my iCloud account for work. I asked people to use my iCloud address but as they've been using my google apps address for years it's what automatically comes up when they type my name.
I figure the easiest way to make a transition is if I reply to all the emails that arrive at my old address from my iCloud address and gradually they will start using my new address without realising it. But I can't find a simple way to do this.
In Mac Mail preferences > accounts > Google IMAP (my old account name) > Account information > Outgoing Mail server (SMTP) I'd like to set my iCloud SMTP server. But although my iCloud account uses its own outgoing mail server for its own account , it is not in the server list when I select my google account. I've tried to add it to the server list as smtp.mail.me.com but it caused my whole iCloud account to give me error messages until I force quit Mail...
Any ideas?

In iCloud/Mail, have you tried going to Preferences (select with gear at lower left)/Composing and setting a Send from address there?

How can I set up another email client to send mail as my dotmac account?

My business uses an online application that can send emails to our customers as long as we provide it with an email account. I used the following from my mail.app:
SMTP HOST: smtp.mac.com
SMTP PORT: 25
SMTP_AUTH: true
SMTP USER: cryogen (my dotmac account and email)
SMTP PSWD: ****** (my dotmac password)
But, I cannot seem to get this to work. I tried it with another account I have with COMCAST.NET and I was able to successfully send emails using that account.
Is there something special about a dotmac account that I am missing?
Thanks.
PowerMac G4 MDD Mac OS X (10.4.8)

The information you’ve provided now is what I was asking for. Unfortunately, it’s still insufficient. It’s critical to know here whether the SMTP server does actually accept or reject the request of the mail client to send the message. Any conventional mail client would allow you to know that. In Mail, for example, you know that the message has been sent because Mail puts it in the Sent mailbox (whether the message arrives at the destination is an entirely different issue). And if the SMTP server rejects the message for some reason, Mail will report what the reason is.
Whether I’ve actually set up a different mail client to send with a .Mac account is irrelevant -- I don’t even have a .Mac account, for that matter, nor do I need one. Gee, if I needed to have the same accounts as the people I help, I couldn’t be here. Fortunately, I just need to know how email works and what the idiosyncrasies of some email services are, if any.
Try setting up your .Mac account using a conventional alternative mail client, such as Thunderbird, and you’ll see that you can do that with no problems -- or, if you have problems, it should be pretty clear what they are exactly and how to fix them.

Can't Set up Alias Email on Mac

Hi, I created a new alias email at icloud.com. However, when I tried to set up that account on Mail on my mac, it won't let me enter an incoming email server. It is greyed out with mail.example.com in it.
Any thoughts?

Which domain is the alias using, and when did you make it?
Aliases are not accounts, they use the same servers as the account they are aliases of.
Open Mail>Preferences>Accounts. Enter the alias in the box marked alias.

Problem setting up ATT email account with Apple Mail

I have a main ([email protected]) and sub email account ([email protected]) with ATT/Yahoo (formerly SBC).
I set these accounts up on Apple Mail for the first time, and selected the option "Remove copy from server after retrieving a message "RIGHT AWAY". But Apple Mail would not allow me to select that option for both the primary and sub account. It allowed me to select that option for the first account I set up (the sub account), but when I tried to select that option for the second account (the main account), it would not permit me to save the option and gave me the following error message:
The account path /Users/edelbert/Library/Mail/[email protected]@pop.att.yahoo.com is already being used by the account "GIFilm"
It will allow me to select the option to remove the copy AFTER ONE WEEK, but then I receive the same message over and over each time Apple Mail checks the ATT server.
ATT claims that it is the result of an SSL conflict between its software and Apple's, and claims that Apple has created a bug fix, but I can find no evidence of such a patch.
Can anyone help me?
Thanks

As far as I can tell, the problem might be with my password. It's working on my iPhone, but not my computer.
If it's just a matter of changing the password, it's cool. But I can't figure out how to change the password.
Any ideas on changing the password in mail preferences?
Thanks,
mhh

HOWTO set scan to email using a google mail?

Hi all ,
I am trying to scan to email with our HP 4100 mfp , I have already followed the manual and various tutorials on the net but still doesn't work .
The email accounts we use are google ones for businesses and they require authentication ssl, the problem is that is not possible to set the ssl parameters on the printer setting .
Does anyone know what to put on smtp gateway and smtp server or another trick to make it work?
thanks

I think that all mail provider use the authentication and ssl to send. I'm try to look for a provider that don't use these settings.

Help: Can't delete email account in OSX Mail

I have verizon.net email account that I had to update because verizon changed the incoming and outgoing servers.
Each of my family members has a separate profile on my Mac and I was able to successfully update their settings.
I have the admin account. No matter what I do, I can't get the new server settings to stick in MacOSX Mail.
So I tried to delete the email account via System Preferences. When I relaunch Mail or System Preferences, the account is stil there. When I try to delete the account from within Mail, I get an error message:
Account removal failed with error: “The operation couldn’t be completed. Unable to find an account for the UID given.”.
You can try deleting the account from the “Internet Accounts“ preference pane in System Preferences.
I even tried the steps in this thread using Terminal:
https://discussions.apple.com/message/23824890#23824890
I even tried deleting the account in my Library preferences.
No luck.
I had this problem on my 17" MacBook Pro. I just migrated to a Retina MacBook Pro using a Time Machine backup. Same exact problem. I'm thinking there's some bizarro preference thingy that is buried somewhere that needs to be removed.
Yes, I ran disk utility as well.
Help me please!

After closing mail I used a plist editor and edited:
/Users/YOURUSERNAME/Library/Mail/V2/MailData/Accounts.plist
(as always TAKE A BACKUP)
I removed all key pairs to the offending account.
Voila.
Removed.

Set up BigPond Email on Mac OSX Mail 10.4 to 10.7

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