Set up BigPond Email on Outlook 2000 and XP

This page will help you set up your BigPond® Email on Outlook 2000 or XP.
Outlook is a registered trademark of Microsoft Corporation in the United States and/or other countries.
Before you start
You'll need your Telstra email username and password.
Note: The setup and use of your email account may incur data use charges
Step 1
Open Microsoft Outlook 2000 or XP
Step 2
Open the Tools menu and then select Accounts
Step 3
Press the Add button and then select Mail
Step 4
In the Your Name window, enter your name as you’d like it to appear in the emails you send – and then press the Next button
Step 5
In the Internet E-mail Address window:
Enter your full email address (ending in @bigpond.com or @bigpond.net.au)
Press the Next button
Step 6
In the E-mail Server Names window, update the server settings as follows:
My incoming mail server: Select POP3
Incoming mail (POP3 or IMAP) server: Enter mail.bigpond.com
Outgoing mail (SMTP) server: Enter mail.bigpond.com
Step 7
Press the Next button
Step 8
In the Internet Mail Logon window, update your logon information as follows:
Account name: Enter your full email address (ending in @bigpond.com or @bigpond.net.au)
Password: Enter your (case-sensitive) account password
Ensure the checkbox is NOT ticked for Log on using Secure Password Authentication (SPA)
Step 9
Press the Next button.
Step 10
Choose the method you use to connect to the Internet
If you're on Dial-up, select the radio button for Connect using my phone line
If you're on Broadband, select the radio button for Connect using my local area network (LAN)
Step 11
Press the Next button
Step 12
Finally, press the Finish button to complete your setup and then press Close to return to the main Outlook screen.

Re: Set up BigPond Email on Outlook 2000 and XP
I can not set my email it will not accept it. I have used it for years then Microsoft Word had a probblem & I fixed it through the program & disk & now my email will not work.
Have done system restore & 110 hours trying to get my email right to no avail.
PLEASE HELP [email protected]

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Set up BigPond Email on Outlook Express (5.5 or 6.0)

This page will help you set up your BigPond® Email on Outlook Express version 5.5 or 6.0.
Outlook is a registered trademark of Microsoft Corporation in the United States and/or other countries.
Before you start
You'll need your Telstra email username and password.
Note: The setup and use of your email account may incur data use charges.
Step 1
Open Outlook Express.
If prompted to connect, press Work Offline.
If any error messages appear, press the Hide
Step 2
Open the Tools menu and then select Accounts
Step 3
In the Internet Accounts window, select the Mail tab
Step 4
Press the Add button and then select Mail
Step 5
In the Display Name box, enter your name as you'd like it to appear in the emails you send and then press the Next button
Step 6
In the Email address box, enter your full email address (ending in @bigpond.com or @bigpond.net.au)
Step 7
Press the Next button
Step 8
In the Email Server Names window, update the settings for your mailbox as follows
My incoming server is a POP3 server
Incoming mail (POP3, IMAP, HTTP) server: Enter mail.bigpond.com
Outgoing mail (SMTP) server: Enter mail.bigpond.com.
Step 9
Press the Next button.
Step 10
In the Internet Mail Logon window:
Enter your full email address (ending in @bigpond.com or @bigpond.net.au”) in the Account Name
Enter your (case-sensitive) password in the Password box
Ensure that the checkbox is NOT ticked for Log on using Secure Password Authentication (SPA)
Security: This server requires a secure connection (SSL)
Step 11
It is critical to ensure that the checkbox here is ticked to indicate that the outgoing server requires authentication (most email clients don’t select this by default)
Use Secure Sockets Layer (SSL) with the POP and SMTP connection, and SMTP authentication for security.
Step 12
Press the Next button and then press Finish to complete your setup.

It doesn't address what I needed help with
I am trying to make my big pond address the secondary address on outlook and Microsoft says the reason I can't stems from big pond. Please change any settings that are preventing me from changing addresses through my outlook account. This is to assist my work / study /life. Thankyou.
Ferne O'Loughlin
[email protected]

Set up Telstra email on Outlook Express (5.5 or 6.0)

This page will help you set up your Telstra email with Outlook.com on Outlook Express version 5.5 or 6.0.
Outlook is a registered trademark of Microsoft Corporation in the United States and/or other countries.
Before you start
You'll need your Telstra email username and password.
Note: The setup and use of your email account may incur data use charges.
You may need to first turn on a POP Internet email protocol for your Outlook.com account (following Steps 1 to 5 below) – if your email app:
does not support Exchange ActiveSync or IMAP, but
does support POP3
If you're not sure, you should follow Steps 1 to 5 to check that the right settings have been applied.
Step 1
Sign in to your Outlook.com account
Step 2
Press the Options icon – and then press Options
Step 3
Under Managing your account, press Connect devices and apps with POP
Step 4
Under POP, select Enable
Step 5
Press Save
Then use the following settings in your email app.
Step 6
Open Outlook Express
If prompted to connect, press Work Offline
If any error messages appear, press the Hide button
Step 7
Open the Tools menu – and then select Accounts
Step 8
In the Internet Accounts window, select the Mail tab
Step 9
Press the Add button – and then select Mail.
Step 10: In the Display Name box, enter your name as you’d like it to appear in the emails you send – and then press the Next button
Step 11: In the Email address box, enter your full email address (ending in @bigpond.com or @bigpond.net.au)
Step 12: Press the Next button
Step 13: In the Email Server Names window, update the settings for your Outlook.com mailbox as follows:
My incoming server is a POP3 server
Incoming mail (POP3, IMAP, HTTP) server: Enter pop-mail.outlook.com
Outgoing mail (SMTP) server: Enter smtp-mail.outlook.com
Step 14
Press the Next button.
Step 15
In the Internet Mail Logon window:
Enter your full email address in the Account Name box
Enter your Telstra email account (case-sensitive) password in the Password box
Ensure the checkbox is NOT ticked for Log on using Secure Password Authentication (SPA)
Step 16
Press the Next button – and then press Finish to complete your setup.

Re: Set up Telstra email on Outlook Express (5.5 or 6.0)
Hello.
I bought my parents a new laptop. They insisted they couldnt access their bigpond email using it and have created an outlook account.email address, and now after reading this page I think I know why! They are now trying to import their old contacts. Can you advise? Their old email address was [email protected] and their new address is [email protected] Is that what they shouldve done? ie created a new email address?

Set up BigPond Email on Mac OSX Mail 10.4 to 10.7

This page will help you set up your BigPond® Email on Mac OSX Mail versions 10.4 to 10.7.
Mac is a trademark of Apple Inc
Before you start
You'll need your Telstra email username and password.
Note: The setup and use of your email account may incur data use charges.
You may need to first turn on a 'POP' Internet email protocol for your Outlook.com account (following Steps 1 to 5 below) – if your email app:
does not support Exchange ActiveSync or IMAP, but
does support POP3.
If you're not sure, you should follow Steps 1 to 5 to check that the right settings have been applied.
Step 1
Sign in to your Outlook.com account
Step 2
Press the Options icon and then press Options
Step 3
Under Managing your account, press Connect devices and apps with POP
Step 4
Under POP, select Enable
Step 5
Press Save.
Then use the following settings in your email app.
Step 6
Open the Mail menu and then select Preferences
Step 7
In the Accounts window:
Press the Accounts button in the top menu to activate the Accounts tab.
Press the “+” button at the bottom left of the window.
Step 8
In the Add Account window, enter your logon information as follows:
Full Name: Enter your name as you’d like it to appear in the emails you send.
E-mail Address: Enter your full email address (ending in '@bigpond.com' or '@bigpond.net.au').
Password: Enter your Telstra email account password which will be case-sensitive.
Step 9
Press the Continue button
Step 10
In the Incoming Mail Server window, update the settings as follows:
Incoming e-mail server type: Select 'POP3'.
Incoming Mail Server: Enter 'pop-mail.outlook.com'.
User Name: Enter your full email address.
Password: Enter your Telstra email account password which will be case-sensitive.
Step 11: Press the Continue button
Step 12
In the Outgoing Mail Server window, update the settings as follows:
Outgoing server: Enter 'smtp.outlook.com'.
Ensure the checkbox is ticked for Use only this server.
Ensure the checkbox is NOT ticked for Use Authentication.
User Name: Enter your full email address.
Password: Enter your Telstra email account password – which will be case-sensitive.
Step 13
Press the Continue button
Step 14
In the Accounts Summary window, carefully review the settings you’ve entered to ensure that they’re correct.
If you need to edit something, you can press the Go Back button
Step 15
Press the Create button to create your account which will allow you to send and receive email
Step 16
There are still some more settings to update in the Advanced tab:
Open the Mail menu – and then select Preferences.
In the Accounts window, press the Advanced tab.
Step 17
In the Advanced tab, update the settings as follows:
Select the radio button for Use Custom Port.
Use Custom Port: Enter '587'.
Ensure the checkbox is ticked for Use Secure Sockets Layer (SSL).
Authentication: Select 'Password'.
User Name: Enter your full email address.
Password: Enter your Telstra email account password which will be case-sensitive.
Step 18
Once all the settings are entered correctly, press the OK button.

Re: Set up BigPond Email on Mac OSX Mail 10.4 to 10.7
The " BigPond® Email on Mac OSX Mail versions 10.4 to 10.7." has references to the outlook configuration and nothing referring to Apple Mail. Please revise this section of the help guide.

Set up Telstra email on Outlook 2003

This page will help you set up your Telstra email with Outlook.com® on Outlook 2003.
Outlook is a registered trademark of Microsoft Corporation in the United States and/or other countries.
Before you start
You'll need your Telstra email username and password.
Note: The setup and use of your email account may incur data use charges.
Step 1
Open Microsoft Outlook 2003
Step 2
Open the Tools menu and then select E-mail Accounts
Step 3
In the Email Accounts window, select the radio button for Add a new e-mail account. Then press the Next button
Step 4
Under Server Type, select the POP3 option and then press the Next button
Step 5
In the Internet E-Mail Settings window, update the User Information for your Telstra mailbox as follows:
Your name: Enter your name as you'd like it to appear in emails you send
E-mail address: Enter your full email address (ending in @bigpond.com or @bigpond.net.au)
Step 6
Update the Server Information for your Telstra mailbox as follows:
Account Type: POP3
Incoming mail server (POP3): Enter pop-mail.outlook.com
Outgoing mail server (SMTP): Enter smtp-mail.outlook.com
Note: If you're using two-step verification with your Outlook.com account, remember to enter your app password here which will be case sensitive.
(Two-step verification is an extra security feature in Outlook.com which you might be using to protect against unauthorised attempts to access your email account.)
Step 7
Then, update the Logon Information for your Telstra mailbox as follows:
Username: Enter your full email address
Password: Enter your Telstra email account password which will be case-sensitive
Ensure the checkbox is NOT ticked for Require logon using Secure Password Authentication (SPA)
Step 8
Press the Test Account Settings button
If your account settings are correct:
Ticks will be displayed to show the test was successful
You'll receive a confirmation email in your Inbox
Note: You should get an error message if it fails e.g. if you have mistyped your case-sensitive password
If anything shows up as 'Failed' return to the previous steps and double-check your settings
If you don't receive a confirmation email, check your Junk or Spam folder
Step 9
Press the More Settings button and then open the Outgoing Server tab
Step 10
In the Outgoing Server tab:
Ensure the checkbox is ticked for My Outgoing Server (SMTP) requires authentication
Select the radio button for Use same settings as my incoming mail server
Step 11
Open the Advanced tab and then update the settings as follows:
Ensure the checkbox is ticked for This server requires encrypted connection (SSL)
Outgoing server (SMTP): Enter 587
Step 12
Press the Next button and then press Finish to complete your setup.

Re: Set up Telstra email on Outlook 2003
The incoming mail server continually requires me to login. I have the correct login and password because I can login to webmail no problem. I also logged out of webmail prior to attempting to setup outlook 2003. All settings appear correct, I even copied the same settings from my old computer with outlook working okay on my bigpond outlook mail account

I have Windows computers. My email is Outlook Express and Windows Live Mail. What email service does Apple use on the MacBook Pro?

I have Windows computers. My email is Outlook Express and Windows Live Mail. What email service does Apple use on the MacBook Pro?

Hi..
The native Mac Mail app. Comes pre installed on all Macs.
http://www.apple.com/support/mail/

When i open my emails with outlook first and then with my ipad 4, the ipad does not show me that i have new mail despite that it actually downloads them. iphone 3g and 4s used to do that. any suggestions please?

when i open my emails with outlook first and then with my ipad 4, the ipad does not show me that i have new mail despite that it actually downloads them. iphone 3g and 4s used to show them as new emails. any suggestions?

1. Open iTunes.
2. Click the View option in the iTunes menu.
3. Select the Show Sidebar option.
Connect your phone, select it in the Sidebar...the various tabs will now show as before.

Set up BigPond Email on Windows Mail 8 and prior to version 8

Windows Mail 8
Windows Mail 8 is not supported by Telstra email. Use Webmail via an Internet browser from any computer or device with Internet access
Windows Mail prior to version 8
This page will help you set up your BigPond® Email on versions of Windows Mail prior to version 8 (including version 6.0).
Before you start
You must be using Windows Vista on your computer to be able to use Windows Mail.
You'll need your Telstra email username and password.
Note: The setup and use of your email account may incur data use charges.
Step 1
Open Windows Mail
Step 2
Open the Tools menu and then select Accounts
Step 3
In the Internet Accounts window, press the Add button
Step 4
In the Select Account Type window, select E-Mail Account and then press the Next button.
Step 5
In the Your Name window, enter your name as you'd like it to appear in the emails you send and then press the Next button
Step 6
In the Internet E-mail Address window:
Enter your full email address (ending in @bigpond.com or @bigpond.net.au)
Press the Next button
Step 7
In the Set Up E-Mail Servers window, update the server settings as follows:
Incoming e-mail server type: Select POP3
Incoming mail (POP3 or IMAP) server: Entr mail.bigpond.com
Outgoing e-mail server (SMTP) name: Enter mail.bigpond.com
Ensure the checkbox is ticked for Outgoing server requires authentication
Step 8
Press the Next button
Step 9
In the Internet Mail Logon window, enter your logon information as follows:
E-mail username: Enter your full email address
Password: Enter your Telstra email account password which will be case-sensitive
Step 10
Press the Next button and then press the Finish button to complete your setup.

It doesn't address what I needed help with
You state that bigpond email do not work on windows 8 but offer no way to remedy this (convert from pop to imap) i have been searching crowdsupport and your website to no avail. fix this.

I can't set up sky email on Outlook 2013 running on Windows 8. I have followed the help

I have followed the help section guidance for Outlook 2010 and double checked the settings are correct. I get the following error message
Send test e-mail message: Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: 554 Transaction failed : Cannot send message due to p
- please help me!

HiI run outlook 2013 on windows 7 set up as follows: page 1type in your email address and your sky email password then click nextpage 2check the manual set up box then click nextpage 3check the 'POP or IMAP' then click nextpage 4In the incoming section add pop.tools.sky.com in the outgoing section add smtp.tools.sky.comIn username put your full sky email addressIn password put your sky email passwordtick box to remember password
tick box to require login using Secure password Authentication (SPA)
UNCHECK the Test Account settings
Click on More settings buttonOUTGOING SERVER TAB
tick my outgoing server (SMTP) requires Authentication
check use same settings as incoming mail server ADVANCED TAB
Incoming server change setting to 995
tick box for encrypted connection SSL
outgoing server change settings to 465 In the drop bx for encrypted connection add SSL adjust the delivery settings to your usage
Tick the test box
Click next
you should be good to go!

HT204053 I'm a pc user who just got an iphone. How do I set up an email for my pc and my iphone?

Help! I have no idea what I am doing. My daughter (Mac Person) told me to go to mobileme but it said it was expired and sent me to cloud.

To set up iCloud, see http://www.apple.com/icloud/setup/
If you already have an email address you use and just want to add it to your iPhone go to settings-mail, contacts and calendar- add account. Provide the account information and it will do the rest.

How do I set up an email for face time and Game Center for my child's ipod

How do I set up an email account for my sons iPod so he can do face time and Game Center with friends?

I would create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. You have to do it in your mane if he is not yet 13.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Then use that account for Settings>FaceTime and Gamecent
If yo want it can also be used for:
- Settings>Messages>Send and receive to allow him to Message
- Settings>iCloud to allow him to have his own calendar and contacts
Continue to use the common ID for Setting>iTunes and App Stores

After 7.3 update I get an error in outlook 2000 and it doesn't work anymore

I upgraded itunes 7.2 to 7.3 and now when I open outlook 2000 I get a microsoft error outlook has to close. Everything was working fine before the itunes & quicktime update? Everything points to the itunes update??? I do a system restore to before the update and everything works again??

First man up and admit, that itunes does not suggest, but tells you that update is available and you made a
decision to download and update. Once you man up - think if you still under warranty. If that is not security
software according to the link provided, it is hardware. So second try another network, may be your network
has additional security or firewall. And third decide if it worth to you pay 149 for that phone or get it replaced.
Unless your 3gs under warranty.

Configuring iCloud email with Outlook 2010 and Gmail

Hello All,
I have created a new iCloud email (@me.com) and I want to know how I can use it NOT only on my iPhone and iPad but also on my outlook 2010 and on my Gmail account.
I use Outlook 2010 in my office and home, I use Gmail when I am on the go. My Gmail is also configured in my Outlook so basically I have all my accounts on Gmail and I just use Outlook's interface.
I want my iCloud to be on it as well. Obviously I want it to be and IMAP type of configuration so I can see all the emails on my iPhone, iPad, Outlook 2010 and Gmail!!!!
Can you please tell me where I can find relevant information on those configuration?
Thank you,
YoYo

this is sad, 7 months of no answers from the apple folks. Hello support?

TS3899 trying to set up my email with my phone and it won't accept my email password

Hi,
I'm trying to set up my email info on my phone and it won't accept my password form my hotmail account?? help

Hi Guys
Thanks for all the input.   I guess I need to clarify my situation a little better.
I've always had a Blackberry and made the sitch last week.
My work email is merely a forward that our ISP handles.
So if you send me an email to [email protected] my ISP forwards it to my Gmail account.   Within Gmail I was able to set it up that any email I send or reply to comes from my [email protected]
Now that I have an iphone the game has changed.    Using Microsoft Exchange I set up my email and no problem sending or recieving but when I send an email or reply to an email its coming from [email protected] and I want it to be coming from my work address.
Thanks again
Luke

Delayed received emails Using Outlook 2010 and Exchange Server 2010 SP3

Hi,
Some of our users are encountering delayed emails. When our clients sent email to us, some of our clients received this an hour late, sometimes they will received this the next day.
Our users uses Outlook 2010 and our Exchange Server is 2010. We have already patch this to SP3 as it says that the delayed emails was already fixed in this SP3 but we still encounter the delayed emails.
Thanks.
Collins.

Hi Collins,
In order to narrow down this issue, please use OWA to send and receive a test email, see whether the delay will still happen or not.
From your description, the issue happens when certain users receive emails from internal. I recommend you use message tracking log to determine which step delays.
Here is an article for your reference.
Configure Message Tracking
http://technet.microsoft.com/en-us/library/aa997984(v=exchg.141).aspx
Hope it helps.
Best regards,
Amy
Amy Wang
TechNet Community Support

Set up BigPond Email on Outlook 2000 and XP

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