Set up HP LaserJet Pro 300 color MFP M375nw wireless printer

I switched computers, and set up the printer to the wireless network, however, I still can not print.

Hello Jill-UNS,
To get your issue more exposure I would suggest posting it in the commercial forums since the HP LaserJet Pro 300 color MFP M375nw is a commercial product. You can do this at HP Enterprise Business Community.
The support page for your product may be helpful in the meantime:
HP Support Center.
I hope this helps!
RnRMusicMan
I work on behalf of HP
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Restoring the defaults doesnt usually purge out the memory of a printer. You need a cold reset to complete that proceedure. Cold Reset steps:http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-LaserJet-Pro-200-color-MFP-M276nw-Cold-reset/td-p/5060955 The video at the bottom of the first page is very helpful.

HP LaserJet Pro 200 color MFP M276nw Wireless option is gone!!!

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file name:
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****UPDATE**** After running a few copies through the printer the wireless feature showed up again. The printed reports started to show this printer with the "NW" at the end of the model number instead of just the "N". After a few minutes it all went away again. Seeing the correct model number show up for a few minutes made me believe the correct printer firmware is installed. To make this a short story, I ordered the wireless PCA assy (Small internal wireless circuit board, HP part #1150-7940) and replaced it. It's been working great for the past few days( since the board was replaced). Apparently, if the system does not see a working wireless board it defaults to the non-wireless model number and the wireless option disappears from the menu screen. The other thing is there apparently is no fault code that covers this type of failure.....frustrating, to say the least. I will update if this is not the fix but, it looks like I got it!
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Hi , Thanks for getting back to me! It's not abnormal to see some print quality issues once your toner is lower that 20%. Were you able to complete the steps in the document that I sent? Is there any cyan on the print quality printout at all? If not, it could be a defective toner cartridge. I would suggest contacting HP Support to inquire about a replacement if it is a Genuine HP toner cartridge.**Fill in the model number and the form to receive a case number for quicker assistance. If a replacement toner cartridge does not resolve the issue, then it's possible that the printer may need to be serviced. Hope this helps!Thanks again for posting, and have a great day.

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Hello Folks,
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Hi @Timkat ,
I understand that you would like to know if the printer has a print preview option. I can help you.
You would have to use the print preview, from the application that you are printing from, under File, Print Preview.
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Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Hp laserjet pro 200 color MFP M276n not printing PDF documents

Hello
I am having problems printing PDF documents from our hp laserjet pro 200 color MFP M276n.
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Hi,
As I understand you get a 49 error while printing PDF document from hp laserjet pro 200 color MFP M276n.
Kindly follow these steps to resolve the issue.
1. Open the PDF document you want to print.
2. Click File > print > Click on the Advanced option > select the print as image option.
though I am an HP employee, I am speaking for myself and not for HP.
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@Debbie-M
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
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HP LaserJet Pro 100 Color MFP M175nw - Problems printing from Mac laptop

Hi
I have never managed to get my prnter to prnt wirelessley from my laptop (Mac Book Pro - (OS X Version 10.6.8). It will print when connected via the USB cable however when I try to print wirelessly, the printer dialogue indicates that the printer is offline. Both of our iphones will print wirelessly from the printer.
Please help!

Hi rachelwallace,
Not sure what happened there. Should have gotten a blue wireless light when connected to the printer's network.
You could restore the printer's defaults and try one more time.
Restore the printer's network defaults.
Touch the Setup button. (wrench)
Select Network Setup Menu.
Then select Restore Defaults.
Print out a configuration report to make sure the IP address is 0.0.0.0.
Try the previous steps for setting up the Adhoc to Infrastructure connection.
If you are still having issues and you have a Ethernet cable, connect it from the printer to the router.
Wait about a minute, print the configuration page to see if you get a IP address.
Printing a Configuration Report.
Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
Select the networking tab, wireless on the left hand side.
Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption. Apply settings.
Then disconnect the Ethernet cable.
Then wait a minute to see if you get a wireless light on the printer, print the configuration page and check the IP address again. Then type the IP address into Internet Explorer's address bar to bring up the printer's web page. That way you will know that the printer is now networked.
Since the software is already installed, all you have to do now is add the printer on the Mac.
Click the Apple icon ( ), and then click System Preferences.
Click on Print and Scan.
Click on the + sign.
Highlight the printer in the list.
Click on the add button.
Test the printer.
In case you don't have a Ethernet cable you may try the wireless direct setup.
On the printer, touch the setup button, (wrench) then select network setup menu, select wireless menu, select wireless direct and turn it on.
On the Mac, click on the Airport and select the printer from the list to connect to.
Then open Safari and type in the IP address for the wireless direct (192.168.223.1) for the printer in the address bar. (don't worry about the light on the printer)
This will load the embedded web server for the printer.
Select the networking tab, wireless on the left hand side.
Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption.
Apply settings.
Click on the Airport and connect back to your network name.
Print out a configuration report to make sure the IP address is valid. (192... or 10....)
Then add the printer on the Mac.
Test the printer.
Please let me know the results.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

HP Laserjet Pro 200 color mfp m276nw, black prints, black bars

Read the two previous reports and the possible remedy from December 2014,but still not solved. Has there been any new solution to this problem on a nearly new MFP.

Hi @PaceS,
I read your post and see that you are getting black bars when printing in black. Please clarify if this isn't correct. I would like to help you.
I would do a hard reset to see if will help.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
I have provided a document with the steps for calibrating and cleaning the toners, printing a Print Quality page, inspecting the toner for damage, checking the paper and driver settings to see if this will resolve the issue. Some of the steps you have already tried, but please try the other steps listed. Troubleshooting Print Quality Issues.
Print a Diagnostics Page: Go to Setup, Reports Menu, Diagnostics Page.
Update the printer's firmware. Software and Drivers. Select Go under Option 2.
Have you tried a new toner?
Are you using Genuine HP Toner?
What are the toner levels?
What were the results of the Print Quality Page and Diagnostics Page.
This will help determine if it is just one specific toner, possibly a fuser or hardware issue with the printer. Feel free to include a screen shot of both pages.
If you appreciate my efforts, please click the Thumbs up button below.
Please let me know the results. Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet Pro 100 Color MFP M175 expired printer code

When signing on to eprintcenter.com it says my printer code is expired. When I try to print an information sheet from the printer it says it is 'Downloading from the Web', but then just goes back to Ready without printing.

Hi TerriLG,
The printer code that was generated is only good for 24 hours. So you will need to disable and then re-enable Web Services to get a new printer code. Make sure and register the new code right away or it too will expire.
On a Laserjet, you will need to access the EWS (embedded web server) for the printer. To do this, find the IP address of your printer and enter that address in your web brower on your PC. There should be a "Web Services" tab within the EWS.
I was an HP employee.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

HELP! My HP LaserJet Pro 400 color MFP M475dn printer will NOT print!!!!

HP LaserJet Pro 400 color MFP M475dn- CE863A
Printer is on a network and can connect to multiple computers that include: Mac OS X, Windows 7, and Windows XP.
When I try to print from my iMac, the printer queue says "The printer is not connected". When we try to print from the Windows computers, it just sits there in the queue and doesn't print. When I go over to the printer itself and try to print either a demo page or a supplies page directly from it, it says on the screen that is printed it but nothing happens. It doesn't hum or anything! The port where the network cable is connected is lit green which HP says that means that the network cable is connected. We have had this printer for a year now and something like this has never happened.
I haven't switched any software or anything before this happened. It was working fine on Saturday when we were using it, but when we came into work today, it just decided it would stop printing!
I am stumped! I tried 'pinging' the printer's IP address from my iMac and it pings just fine. Does anyone have any tips?
(I tried doing the obvious too- like turning the printer on and off and shutting the computers down- and nothing!)
This question was solved.
View Solution.

Okay, so I'm feeling slightly stupid right now. I decided I would shut the printer down for about an hour to see if that was it and what do you know- it was! I had shut it off a few times before but I guess it just wasn't long enough. What a pain!
Thank you to anyone who took the time to read this! Sorry to waste anyone's time!!

Laserjet Pro 200 color MFP M276nw

Can print all files except Adobe (PDF) which freeze the printer. Have downloaded all relevant new software and still does not work. Was able to print PDF files until recently when the problem started. Supplier has not been able to solve the problem and cannot seem to get hold of anyone at HP who can help us. Any ideas ?

Hi Mariners,
I understand you are having an issue with Laserjet Pro 200 color MFP M276nw and printing a PDF.
In order to assist you correctly I would need some other information.
What is the current OS on the computer?
What is the model number?
Have you installed the printer from the disc on the computer?
Have you done a firmware update with this product?
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-108130-3&cc=uk&dlc=en&lc=en...
Please feel free to contact me for assistance.
Thanks
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HP Laserjet Pro 100 Color MFP M175nw installation issue

Hello,
I have a problem installing my HP Laserjet Pro 100 Color MFP M175nw wirelessly. Back in time when I first installed it, it took me a few installations, but suddenly it was installed. Now after a lot of tries, I still get stuck at the part where the USB cable have to be used to pass the network details to the printer. It get stuck at 15% and after a while it gives the error that I have to connect my printer, although it is plugged and the installation initially continued.
When I put my cable, Win7 is also itself installing the printer, can that be the issue?
Thanks in advance for your help!
Ewout

Hello Ewout,
I would suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
An HP representative has greater resources and will be able to look to see if the system has any hardware issues.
Thanks again for your time.
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Set up HP LaserJet Pro 300 color MFP M375nw wireless printer

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