Set up ix500 scansnap with AP Extreme {6th gen}

I am having problems getting my ix500 scansnap to set up wirelessly with my AP Extreme 6th generation.  I keep getting a message that the security access is not established and that I need to change the access on the ap extreme.  Not sure how to do that.  Can anyone help here?

This an older thread, but it came up when I was searching for my problem:
I was having difficulties getting the iX500 to work with my 2013 Airport Extreme (6th Gen ?) it would have a blue light, be given an IP but you could not ping, or connect to it.
I then discovered, if I connected the scanner and computer to the Airport Guest network, it would work. I went back to the regular (non-guest) network, and turned off my guest network option, and now it works fine on the main network.
Seems to be a problem with the iX500 (awesome scanner and OCR software b.t.w) and an Airport Extreme that has a guest network setup.
I don't have any guests right now, so I'm turning that Airport feature off and letting Fujitsu know - they have been helpful, don't know if this is Apple or Fujitsu, I have not had any other devices have reachability issues with Guest network enabled, although my other non-computer devices are wired to the Airport Extreme (ethernet and USB)

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    evelK wrote:
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