Set up of DSL

Is there anyone that can actually set up DSL at an address that you are moving TO?  I have been trying for the past two days to get dry loop DSL at my new house (don't move in until 8/3), and I have talked to over 15 people TODAY only!
Here's my question:
- How can I get the DSL modem shipped to my CURRENT address, not the service address?
- How can I get the DSL to become active AFTER 8/3?  Right now nobody can change the active date from 7/22.
This is enormously frustrating, and I'm tempted to NEVER deal with verizon after my horrible customer service experience.

To add to this, one thing Verizon doesn't tell you anywhere in their literature, assuming you have the Westell DSL Modem/Wireless router, is the first time you connect and get your account set up, you must have your computer hard wired to the Modem/Router with the supplied Ethernet cable. After that, then then you can switch over to purely a wireless connection, if that is what it is you are doing. I went thru this myself where I couldn't get my setup to work when I first got it because I was wirelessly hooking up to the router. A call to customer support and the guy I got said the first time I had to wire into the router via Ethernet. Sure enough that was the problem. Once I got it setup, I switched back to all wireless and it has been great ever since.
Patrick

Similar Messages

  • [SOLVED] Setting up a DSL router?

    Hello there.
    I am having trouble setting up my DSL router with Archlinux. It is currently running with Vista and has all the correct settings already configured. I am unsure of how to properly set it up and have tried various configurations which resulted in pppoe-start timing out, sometimes with an error. I have two network cards (One integrated into my Asus A8V motherboard and the other a 3com.) I am not sure which is eth0 and which is eth1 but I set rc.conf to eth0 and tried both.
    The DSL router is a Dynalink RTA1320 which I believe runs a version of linux with a 2.4.x kernel.
    Isn't including the login and DNS addresses when running pppoe-setup unneccesary as the router is already set up with them? I have setup the router's IP address (192.168.1.1) as the default gateway.
    Last setting tried was:
    lo="lo 127.0.0.1"
    eth0="dhcp"
    INTERFACES=(eth0)
    gateway="default gw 192.168.1.1"
    routes=(!gateway)
    I have also tried routes=(gateway).
    Any advice?
    Last edited by Phineas (2008-03-15 23:22:34)

    Thankyou everyone for your help. I re-installed Arch ("oh those newbies!") and then went straight to configuring rc.conf without using pppoe-setup. I have configured rc.conf like so:
    lo="lo 127.0.0.1"
    eth0="dhcp"
    INTERFACES=(eth0)
    gateway="default gw 192.168.1.1 eth0"
    ROUTES=(!gateway)
    DAEMONS=(syslog-ng network netfs crond dhcpd)
    My 3com network card's module was already listed first in the modules for Linux to load (Google helped me find out what my card's module is.) Also, http://bbs.archlinux.org/viewtopic.php?id=45065 was helpful.
    I rebooted with the router plugged in. No error message came up after NETWORK as it started. Ping www.google.com worked!
    "I'm in my way, from misery to happiness..."
    Last edited by Phineas (2008-07-03 01:36:47)

  • Problems setting up Verizon DSL (DHCP) and AirPort Extreme

    I have Verizon DSL with DHCP and old router (Linksys WRT54G). I've bought iMac and new router (AirPort Extreme) to connect to iMac wirelessly. I have a Windows computer connected to the Linksys WRT54G. Now here is the story. I can connect verizon DSL modem (it's in bridge mode) to PC directly and connect to the Internet. When I plug AirPort between the DSL modem and PC, auto-configuration doesn't work, AirPort utility says there is problem with internet connection. Router simply can't obtain IP address from verizon's DHCP server. I've tried to copy DNS server addressed from the IP configuration in Windows, the AirPort light went green and Windows indicated connection as successful, however I still cound't browse the Internet because gateway is not set. Any ideas how to make AirPort connect to the internet using DHCP instead of manual settings? I can try to do it from the mac if needed, I don't think it would make any difference though.

    Welcome to the discussions!
    Sorry, I can't quite track exactly what you are trying to do.
    What would the network that you are trying to set up look like?
    Modem>AirPort Extreme>Computers? Are you saying that you won't be using the Linksys in the new setup?
    Sounds like you need to set the Airport Extreme up to supply PPPoE service (which the Linksys is doing now-if the modem is in bridge mode), but I will wait for your response before offering specific info.
    If you've been fiddling with settings, we may need to do a hard-reset on the AX to start over. You should not be fiddling with DNS, etc. Almost always, these settings are done automatically when you have the device set up correctly.

  • Quick question!!  Is it mandatory that I set up my DSL through the time capsule? I'd like to leave my current modem from my provider as the primary unit for networking.  So in other words can I just set up the time capsule as a back-up device for now and

    Quick question!!  Is it mandatory that I set up my time capsule as my DSL modem?  Based on the location of my iMAC right now it would be better to just leave the modem provided by my internet provider in place.  I really just want to use the time capsule as a back-up storage device for now and connnect the ethernet cable from my ISP at a later date.

    Generally it is easier to bridge the TC and plug it into the router.. it then lives on the network.. it is after all, a network drive.. and you can access it via your existing connection whether wireless or wired to the existing modem.
    If you really want a totally stand alone setup please tell me how you are presently accessing internet on the Mac you want to backup on the TC.

  • Time Setting on Westell DSL Router

    My router's time is one hour off.  It shows Central time, but I am in the Eastern time zone.  The time zone field is blank and will not accept any entries.  There is no apparent way to set the time correctly.  Is there a way that I'm missing?

    That's strange... I run a Westell 7500 on my Frontier DSL line (legacy service area, FYI) and I can actually modify the timezone in my modem. It defaulted to Eastern Time by default, but even with the same settings applied a drop-down box does appear to change it. Try using another browser by any chance? If that doesn't help, it's kind of a silly bug to be freting over to be honest with you, as much as it shouldn't have occurred.
    ========
    The first to bring me 1Gbps Fiber for $30/m wins!

  • Setting up a dsl as failover on 2600 series router

    I need to setup a failover line. the primary line is a T1 which is connected to serial interface. the secondary line is install to the FE0/1 of a 2600 series router. when i configure the nat pool IPOOL i get a error message saying that dynamic maping in use i need to have a sample config to complete this

    Hii,
    the msg comes up in there at nat sessions moving on...so u need to clear the ip translations and try executing the command.. if still msg crops.then u might hv to shut the local inside nat interface for a while ..
    pls do rate the post.

  • Flaky DSL connection

    I have a DSL connection through Verizon that requires a username and password to get connected and once connected is always on. Now when I set this up with the DSL Modem/Router(it is a full router with all capabilites for networking like Linksys or Airport but a generic Westell verison) I inputted my username and password to log into the DSL Network. It has some firmware on it that requires the username and password be inputted into the router for the internet to connect properly. In the connection properties of the router it has DSL connection "connected/not connected" and Internet connection "connected/not connected". Also on my AEBS I have inputted my username and password for the DSL connection also.
    It is working like this:
    My DSL Modem/Router connects to the internet using my username and password. DHCP is disabled and wireless is also disabled. So it is acting like a bridge to just supply the internet connection. My AEBS is setup with the same username and password setup under PPOE over Ethernet. It has DHCP enabled with NAT and also my wireless network setup.
    The question is since I have my username and password for the DSL incorporated into both Routers could that cause a problem with my connection? I am seeing connection drops and drops in bandwidth also. It will go anywhere from 50 KB to 160 KB and flux in between. I want to make sure before I go after Verizon for bad service. If its my fault I want to know before I accuse them of bad connections.
    I was thinking of either setting up the DSL Router w/ my username and password and setting AEBS to just Ethernet and let it do everything else or take my username and password out of the DSL Router and just let my Aitport make the connection. Which would be best. Thanks in advance.
    iMac G5 2.0 Ghz 1 Gig RAM, AP & BT, 400 Gig HD   Mac OS X (10.4.8)   iBook G3 700 Mhz 640 MB RAM Airpot

    If i enable DHCP on the westell router it will give my AEBS a DHCP address and it will not function properly. I tried going through and disabling DHCP on my AEBS but it said to use PPoE you should leave DHCP enabled. Now if i remove the PPoE status on my AEBS and enable just Ethernet nothing goes throuh from that point on. It gets the IP from my router but then nothing functions. I was trying to figure out a way to let the westell be a gateway and make my PPoE connection for me and then once it hits the airport for it to distrubute IPs and do my wireless. The westell routr is generic and doesn't have many options. it came with my DSL setup package.
    Now i did notice on the router it does have a routing table. Is it possible to setup a routing table to go straight to my AEBS and let it take it from there?
    This is getting complicated now. I do tech support for networks for my day job and I have nevr seen anything this difficult to get working right. I think i might just call Verizon and try to get a dsl modem w/o a router and let my airport handle everything.

  • Configure RVS4000 Behind 2700-Gateway Qwest DSL Router VPN

    I have my QWEST DSL Router 2700-Gateway using a static public IP address
    This is setup to be the DHCP and assigned 192.168.0.2-50
    I need some help how to connect my RVS4000 and utilize VPN so I can connect to my work network from home. The 2700-Gateway has some features like Transparent Bridging, etc, but not sure how to me this work. Can anyone point me to article even if it's configuring with another DSL Router.
    Here is how I tried with my medium knowledge of networking...
    I have configured the RVS4000 as:
    LAN Static IP
    192.168.0.115
    Configured as DHCP Relay
    the 2700-Gateway router saw the device so:
    Configured firewall on 2700-Gateway for PORT FORWARDING:
    TCP port 1723 for PPTP tunnel maintenance traffic
    UDP port 47 Generic Routing Encapsulation (GRE)
    UDP port 500 for Internet Key Exchange (IKE) traffic
    UDP port 1701 for L2TP traffic
    --> 192.168.0.115
    This did not work.

    gv,
    Thanks for your help. I discovered the EasyVPN works quite differently then I expected a IPSec to work. Thanks for the suggestions. I documented my finding and procedure below.
    The answer was to use the transparent bridging setting on my DSL modem model 2Wire GATEWAYHG-2700 and and turn off Search PCV,  then setup the PPPoE on the RVS4000 VPN router to accept and authenticate my public IP address.
    Once I had the modem and router configured, I then had my RVS4000 VPN router ready to test VPN client. The documentation is vague. But after doing some research on here and having some difficulty:
    My Finding:
    I already had latest Firmware 1.109 from purchase
    On the client, I discovered from reading that the EasyVPN uses 443. Well I have this forwarding to a exchange server to utilize RPC/HTTPS with outlook. This turns out that it was fixed with the lastest firmware
    The new firmware allows this, as they fixed the vpn listening port override to port 60443..
    I port forwarded this to my router gateway 192.168.1.1
    In order to use this port, you must have the lastest client from the downloads at RVS4000 version. 1.10 which adds a drop box Auto/443/60433. I found auto and 60443 to work with my configuration.
    This configuration let me connect successfully.
    If you read the readme that's included with the EasyVPN client download, you have to export the client cert under VPN, and copy the file *.pem to the root folder of the vpn client.exe stated in readme to get rid of the security popup. This worked for me.
    So everything seems to be connecting.. But know get "The remote gateway is not responding" popup.  I tried the suggested MTU setting with no luck.
    After establishing a network share under map drive, this seems to have stop responding as well once this popup occurs.
    Things like this should just not be so hard..
    So I found this post in regards to my problem and hoping to here if anyone else has found a solution or work around here. Good night, some things are just not worth staying up late for,
    http://forums.linksys.com/linksys/board/message?board.id=Wired_Routers&message.id=13651#M13651
    Message Edited by MOTOGEEK on 12-10-2007 11:01 PM
    Message Edited by MOTOGEEK on 12-10-2007 11:04 PM
    Message Edited by MOTOGEEK on 12-10-2007 11:05 PM

  • Verizon DSL HELP!!!!!!!!

    I am trying to set up my mother in law with an Airport Extreme Base Station and Verizon DSL long distance in Florida. We followed directions from Verizon to set up the DSL modem in bridge mode. The AEBS is then set up to connect using PPP over Ethernet with her Verizon name and password, with always stay connected checked. With the iBook it is set up for normal DHCP with PPPOE turned off. But it is not working. She gets a continual message "looking for PPPOE host" and does not get an IP address on the base station. Can anyone help???

    Nathan:
    Althought I don't use Verizon (I have AT&T/SBC) here are some suggestions.
    Depending on the modem you have I suspect that you have entered your ID and password into the modem which means you should not be entering that information into the Airport base Station.
    I suggest you coonect the modem directly to your Mac and see if you can get on line. If you can, set up the Airport Base Station to NOT distribute IP addresses. Also, you do not want the Mac set up for PPPoE but do want it to use DHCP.
    Hope this helps.
    David

  • Need to use DSL vs. Airport but can't connect

    I could not find the answer to this, and I'm sure it's probably an easy fix, but I have tried to connect via my DSL router -- instead of my airport and it won't connect. Large downloads (like movies) can take a while, and HD movies are not smooth-playing, so I wanted to use a direct connection to my DSL router instead of my WiFi/Airport. I disconnected the ethernet cable from my router and put it in my laptop (MacBook Pro 10.6.3), no connection. There is a connection called ethernet in my config). I'm not sure how to set it up otherwise (DHCP??) (think I had help last time) but my overriding question is, shouldn't I be able to go back and forth? I plugged in the ethernet cable and rebooted the laptop, thinking it would automatically recognize it, but it didn't. I didn't see anything else that needed to be hooked up. Am I missing a cable? Do I need to use a firewire from my laptop to the router? Do I need to manually set up the DSL each time I want to use it vs. Airport?
    Thank you!!
    Mary

    This is an excerpt from Snow Leopard Help on how the network preference pane works:
    "You can connect to the Internet or a network in several ways (using a modem, AirPort, or Ethernet, for example). If you have multiple active network port configurations, Mac OS X tries the configuration at the top of the list first, and then tries the other port configurations in descending order when you attempt to connect to the Internet."
    I connect with a DSL using PPoE, and I have a port for PPoE and a separate one for Ethernet in my network preference pane. You may find FAQ on your provider's site that will give you the type of connection you have.

  • Help with WRT54G and CenturyTel DSL

    I'm hoping someone can help me out.  I'm trying to set up a WRT54G with DSL service from Century Telephone.
    I'm running Windows XP and have been using this DSL service for several years without a router, so I know I can connect reliably.  I've connected my desktop directly to the router (e.g. wired connection) and I've double and triple checked connections and know they are secure and correct.
    I ran the setup CD, and it could not find an Internet connection.  I went through all the normal steps - powering down everything, restarting.  No dice.  I downloaded Easty Answer ID 2210 from Linksys about setting up PPPoE DSL connections and followed all instructions - still no luck.  I downloaded latest firmware for router, tried again - no luck.   When I check router's status page, I see no connection and get error message "Cannot get IP address from PPPoE server".
    Then contacted CentryTel tech service to see if they had any suggestions.  They helped me set up a bridge connection through the router - but that just demonstrates the Internet conneciton is available and there isn't a wiring problem.  Spent about an hour on line with Linksys tech support, but he wasn't able to diagnose the problem and then the connection was dropped on his end.
    Does anyone have any suggestions?
    Thanks.
    Mark

    It is so nice to read that others are having the same problems - misery loves company.
    I used to have Comcast, but moved and switched to DSL.  I have never had problems like the ones I have experienced since switching, and have not had luck with either CenturyTel or Linksys customer service.
    I have the same issue - so we fiddled with the IP address and were able to get one computer on wireless.  However, we have three computers in the house - but the other two can't get on the Internet wirelessly.  Can multiple computers use the wireless connection after you've changed the IP address for one?  It doesn't seem to work for us, despite multiple calls to help desks (Linksys told us it was a problem with our laptop maker; however, we never had issues with this particular computer going on wireless at the old house.)
    Any help for WRT54TG/CenturyTel (or any DSL)/multiple computers is greatly appreciated!
    Thanks!

  • Setting up a time machine from scratch

    after spending 4 hours with my ISP and getting nowhere i managed to funble with settings to get my DSL back online but not sure if things are set properly. can some give me a step by step  settings for bot network setting son the mac mini in the preferences and also on a new time machine?
    i am using a motorola 3360 dsl plugged into a new time machine, using the time machine both for wi-fi for laptops and iphone , the mac mini is plugged diretcly into one of the ethernet ports on the time machine. i found the homepage to set up the dsl modem which currently is handling the the NAT and DHCP. the time machine is NOT on bridge mode but not sure i fthe time machine should be set to DHCP only or both NAT and DFCP.
    any help would be great thanks!

    i found the homepage to set up the dsl modem which currently is handling the the NAT and DHCP. the time machine is NOT on bridge mode but not sure i fthe time machine should be set to DHCP only or both NAT and DFCP.
    The TC is in the wrong mode.. you are now double NATting.. which means both the modem and the TC are NAT routers .. this does have major consequences and is to be avoided although it works for simple things like most browsing or email etc.
    Put the TC in bridge mode.
    The internet tab set to dhcp.
    The wireless set to create a wireless network with whatever name you like.

  • Help me set up my wireless linksys rangeplus connection!!!!?

    ok right now i have a westell wired modem with power ethernet usb dsl and internet ports.A dell studio 15 laptop. i have a rangeplus router wrt110 and rangeplus usb adapter im trying to get a wireless connection on just my laptop nothing else at this time. all ive been able to get it to do is to say its connected to a linksys secure wpa2 wireless network but when i open a brower it says its not connected!? this has been very frustrating anyone with a step by step. video. watever u have that will help me make this work is appreciated. i followed thee instructions an that didnt help either. thanks

    Make sure your Westtell modem does not have a DHCP option to it.  You can call your ISP and ask them that question if you do not know.  If it does you may have to change the routers IP address to something like 192.168.2.1 or you may have to clone the modems MAC address.  It looks like you already connected your wireless network just fine so start with what I said above and we will go from there.  It may seem stupid but  did you make sure you had a cat5e cable from the modems ethernet port to the Internet port (WAN port) ont he router? 
    This link will show you how to set up a DSL connection with your router.
    DSL set up
    Richard Aichner (Ikester)

  • DSL account setup

    In setting up my DSL service, when I tried to set up a Verizon account (via the CD that came with the modem, etc.) I got a message that began "You do not have administration rights...) The Verizon rep I talked to (who helped me set up the Internet account) told me to contact Apple since I would need "administration rights" in order to download or upload files, and that if I didn't get it my DSL service might be terminated...? Has anyone encountered this and if so what does it mean? Is this just in connection with Verizon accounts or could my DSL connection be compromised?
    Also I'm curious to know what video formats I CAN download or view on my iMac G5. I know I can't get .wmv files since I don't have the Windows media player, but what WILL iDVD or iMovie play on my machine?
    Thanks,
    Fred
    iMac G5   Mac OS X (10.4.1)  

    I figure out answer by myself now. I would like to share it with you all here: firmware V5.7 has some major bug causes the problem. When I update my base station with firmware V5.5.1, it works right away.

  • DSL Initial Setup

    Why is it that the Verizon reps that my users call to help them initially set up their DSL wireless network insist that they have to install the Verizon software from the CD that came with their package?
    When the crappy software fails to install and damages all sorts of system settings and permissions the reps go on to blame the antivirus software that we use.
    Wouldn't it be a whole lot easier to skip the stupid unnecessary software and just set up their router remotely, ask them what to call the network and what to make the password, and let them just connect to it through windows?
    I feel like I should be sending out a pre-emptive email to anyone who orders Verizon DSL telling them no matter what you do, do NOT follow verizon directions and just give me a call when you're ready to set this up - otherwise you end up with no internet access and a computer that you need to bring back to me for a few hours just so I can undo the damage that was caused by Verizon.
    Seriously,

    Ok, let us do this step by step.
    #1 With your laptop online check the IP Address, Subnet Mask, Default Gateway, And DNS Server(s) on it..
    I have no idea of what you OS and Version you use on that computer, so I will assume Windows XP. If you do not use Windows XP, what are you using?
    Go to Start -> Run.
    Type in cmd and press enter.
    In the new window, called the command prompt, type in ipconfig /all and press enter.
    #2 Compare the IP Address on your computer to the IP Address as shown at http://www.whatsmyip.org/
    Are they (is it) the same or different?
    #3 If they are the same, are you in a PPPoE area or a DHCP area?
    To do this, since I have no idea of your OS and version - I will still assume that you are using Windows XP...
    Go to Start -> Connect to -> Show all connections OR If that does not exist, then go to Start -> Control Panel -> Network Connections.
    At that screen, is there any broadband connections listed - that says something about WAN MiniPort (PPPoE)?
    For example, here is a screen shot from my computer.
    If you do not see anything about WAN MiniPort (PPPoE)? , you are in a DHCP area.
    If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

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