Set up says firefox is still open and wont proceed in the set up wizard, what do I do?

In downloading firefox 4, the setup wizard will not get past "please close firefox" to proceed with set up. Firefox is closed on my laptop with Xp what do I do?

If it's registered with Apple, no problem. Go to
<http://www.apple.com/support/contact/>
and enter your computer's serial number. Check your coverage status. If there is no indication of the AppleCare plan, call Apple (the number is indicated on the same page) and they'll tell what you need to do.

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  • Every time I try to open Firefox I get a popup saying it is already open, and to close it or restart; but it is NOT open, and restarting doesn't help.

    <blockquote>Locking duplicate thread.<br>
    Please continue here: [[/questions/880054]]</blockquote>
    Question
    Every time I try to open Firefox I get a popup saying it is already open, and to close it or restart; but it is NOT open, and restarting doesn't he

    Duplicate Thread LOCK please
    * Continue here - https://support.mozilla.com/en-US/questions/880054

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