Set up your iphone

today i popped the phone in the dock and it says an iphone has been previously synced with this computer . after spending a long time adding nicknames and birthdays, itunes wants me to restore frm back up , meaning i will lose the updates i just did. is there any way around this

try a hard reset by holding the home button and sleep/wake button together first. if that doesnt work, try to uninstall then reinstall iTunes.

Similar Messages

  • While updating my iphone 4s to ios6, I had to restore it. Now every time I connect to itunes, I get the "Set Up Your iPhone" window with the set up as new iphone and restore from backup options. After the restore, I got everything except my apps back.

    While updating my iphone 4s to ios6, I had to restore it. Now every time I connect to itunes, I get the "Set Up Your iPhone" window with the set up as new iphone and restore from backup options. After the restore, I got everything except my apps and music back. Do I need to set the phone up as new again?

    Hi Vidbrent,
    If you are having issues updating or restoring your iPhone, you may find the following article helpful:
    Apple Support: If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Regards,
    - Brenden

  • Set Up Your iPhone error, iTunes 10   iPhone 4G

    Just plugged in my iPhone today for the first time in a week or two, and iTunes says "Set Up Your iPhone / This computer has previously been synced with an iPhone or another iOS device."
    That's ********, this is the computer that's synced with my iPhone. Why does it think that this isn't its right computer?
    iTunes 10.2.2.14 / Windows 7 64-bit
    iPhone 4.3.1 (8G4)
    Any tips? I know I could just set it up as a new iPhone, or even restore from backup, and I'd be pretty close, but what a pain. Isn't there some trick to get iTunes to realize that this iPhone has been synced here exclusively before?    

    Ok; fix is to select the 'New Phone' option. All of my mail, settings, ringtones, ect. are still there, but you need to sync to put your music back on, which you would have had to do anyway.

  • How do you set up your iphone so when you connect to another computer you have to enter a password before accessing the information?

    Hi
    I just want to know how you can set up your iphone so when you connect to another computer you have to enter a password before accessing the information? My friend connected hers to my computer and it asked for a password so I know its a function.
    I have a phone password enabled so its not that, any help would be great.

    The Passcode Lock prevents syncing the iPhone with iTunes or accessing any data on the iPhone when the iPhone is connected to another computer different from the computer being used for syncing the iPhone.

  • I just updated my iphone to ios7 and I keep getting stuck at the 'Set up your iPhone' screen. I click 'Restore from Itunes Backup', but it only ends up restarting after restoring and fails to get past the 'Set up your iPhone' screen. Any ideas?

    I just updated my iphone to ios7 and I keep getting stuck at the 'Set up your iPhone' screen. I click 'Restore from Itunes Backup', but it only ends up restarting after restoring and fails to get past the 'Set up your iPhone' screen. Any ideas?

    Normally, I would suggest restoring the iPad and uninstall and reinstall iTunes but you have done both of those things - more times than you ever imagined!
    Have you thought about turning auto syncing off?
    Without connecting your iPad to your laptop, start iTunes. Click on Edit. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.
    If you do this you can backup the iPad right away before it syncs. You may want to go into all of the iTunes tabs and just make sure that all of the current content on the iPad is selected to sync before you actually do sync.
    This doesn't solve the problem, but it would prevent the automatic sync and erasing content. Hopefully, in the next few days- when iOS 5 is released - you will also be relieved of this weird iPad behavior - since the iOS devices are supposed to become PC free.
    BTW - and this is no excuse for what you are experiencing, but I have found that some of the game apps that I had on my iPad turned out to be quite troublesome and after I removed them, my problems went away. I know that is almost sacrilege with regard to the Angry Birds addiction .... But I'm just saying ...

  • Set up your iPhone screen doesn't go away!

    Hello all,
    My iPhone 3G was running fine until I decided to install the 2.0.2 software upgrade. After doing so, my new iPhone purchased a week ago at the Apple Store was bricked.
    After I successfully restored a backup, when I click on my device in iTunes it takes me back to the "Set Up Your iPhone" screen, with the only option being to Continue.
    When I click continue, it restores all over again and this whole process keeps repeating, taking me back to the Set up your iPhone screen.
    How do I break out of this cycle?
    Thanks for your time.

    Click set up as a new phone, as soon as the process starts cancel it on the iPhone. Then also click the x in the status window of iTunes. Unhook the iPhone, and hold the wake/sleep button and home button until the phone shuts off. now press the wake/sleep buton the iPhone will start up. Once it is fully booted up. plug it back in. I bet your issue is gone. POOF!

  • Itunes iPhone page stuck at "Set Up Your iPhone" after recovery of backup

    So I tried doing the update, which it failed, and then I had to recover it, which took forever. Anyways everything went all fine and what not, then it asked me to Set up as a new phone, or recover from back up. I did it once, it was fine, when it re-recognized the phone on the iphone, it shows up as my original name on the left hand side above my playlists and everything, but its stuck on that Set Up your iPhone, which means it won't sync and I cant view whats actually on the iPhone. It just continually asks me if i want to restore from the back up or set up as new phone.
    I guess i should be glad that I was able to restore, but yeah... I have a new iPhone 16 gb if that matters.

    I don't think that I am having the same issue...but a similar issue. Maybe someone can tell me otherwise.
    Problem...my iPhone apps started to not work. They would open and then just close themselves.
    I decided maybe I should restore my iPhone to fix the problem. I backed up my iPhone and did a restore.
    Now When I plug my iPhone into my iMac, iTunes recognizes the iPhone is plugged in, however it brings up Set Up Your iPhone with two options, set up as a new iPhone, and Restore from the backup of...
    HOWEVER, there is no button to start this sequence of events that would allow me to sync my iPhone.
    This is very frustrating.

  • Stuck on "Set Up Your Iphone" screen in iTunes

    Hi. My OG iPhone wasn't pushing/fetching my email information after I updated my firmware. Help desk suggested I restore. I synced/backed up before the restore. When the iPhone restarted, I restored from the just-made backup and waited for the final restart of the phone. The phone restarted just fine - and the restore was successful - but now I can't get past/rid of the "Set up your iphone" screen. The only button/option is to pick a backup and continue to another restore. I've restored three times now and really just want to know how to get past this point. Thanks in advance.

    I just went through this process on the 3G and it works.
    I originally ran into this issue after the 2.0.2 update botched my phone and wouldn't reboot, and I had to restore it. So after I restore it, then I hit this bug.
    Apple really screwed up the 2.0.2 update. This whole restore process is so egregiously slow - took me 2 HOURS to restore 4 GB of data! But I got all my data back (except for the music, which I still don't understand).
    For anyone considering the 2.0.2 update, don't do it. Wait until Apple figures out how to release an update without bugs for once.

  • How do you set up your iPhone to send video signal to a TV.  Is it done automatically?

    Is the phone automatically set to send video through a docking station into the receiver and into the TV?

    You need an Apple TV to do this.  If you have one, play a video on your iPhone.  Next to the three control buttons will be an icon that looks like a rectangle with a solid triangle in front of it (kind of like an upside-down envelope).  Press it.  The video will play on your TV.  You can do this with videos and many games, as well as your music.  For games and music:
    Press the home button twice to get the app tray to appear
    Swipe the tray all the way to the left to where you see the music icon and controls.
    Besides the play controls and music icon there will be another icon that looks kind of like an upside-down envelope.  Press it.  The video will start playing over the Apple TV.
    Good luck!

  • Setting up your iPhone to sync with 1and1 Exchange Server.

    _+*You *must have* iPhone firmware version 2.0 and higher to sync to Exchange Services+.*
    iPhone and 1and1 exchange work amazingly well. Most folks out there are still using the IMAP side of the 1and1 Exchange service. *"THIS IS NOT FULLY FUNCTIONING EXCHAHGE"*! Here is how to really set up your phone to sync Mail, Calendars, and Contacts with 1and1 Exchange accounts.
    From your home screen:
    1: Go to the settings control panel on your iphone.
    2: Touch the "*Mail, Contacts, Calendars*" tab.
    3: Touch the "*Add Account...*" tab.
    4: Touch the "*Microsoft Exchange*" tab.
    A screen asking you to "*Enter your Exchange account information*" will appear.
    5: type your email address attached to your 1and1.com exchange account.
    ex. "[email protected]"
    6: type your domainusername. Your 1and1 username is one that is assigned to you by 1and1.
    the username must be typed out in this manner: exchangee123456789
    *If you already know your 1and1 Exchange Username then skip to step 7.*
    Your 1and1 username starts with an "e" and its followed by nine numbers (ex.: e123456789). If you do not know this username you have to go to your Administrator panel at the 1and1 site,(Here is the URL to the admin page. *http://admin.1and1.com*).At the prompt enter your customer number *which is located on your monthly 1and1 invoice* followed by your password. if you have never seen this control panel you will have to sign in and get a password to access this area. Once in the Admin area under the packages tab click the url labled "*1&1 Microsoft Exchange*". You will now be in the *Administration Tab*. Now under the *communications tool* section click the URL labeled *"Microsoft® Exchange Account Overview"*. You will now see a list of the exchange usernames in that exchange package. Find your username and either print out the page or write the number down.
    7: type your 1and1 exchange account password.
    8: type a description that best corresponds with your 1and1 exchange account. As a suggestion you should type a description that makes your account stand out. "*ex. 1and1 exchange account*" (this will be helpful later in distinguishing what calendars come from which account if you are syncing multiple calendars.)
    9: touch the "Next" button at the top right of the screen.
    iPhone will connect with the 1and1 exchange server and authenticate your account. If the authentication fails check one of your entries then try again.
    10: once iPhone authenticates your account a field called "Server" will appear between the "Email" and "Username" fields. Enter "exchange.1and1.com" into this field.
    11: touch the "Next" button at the top right of the screen.
    12: Select which part of the Exchange Services you would like sync with your iPhone.
    ie. *Mail, Contacts, or Calendars*. (Simply slide the on or off switch next to the service you either wish to sync or exclude.)
    13: once you have chosen your services touch the "Save" button at the top right of the screen.
    iPhone will once again contact the 1and1 Exchange server. You will be returned to the mail settings screen.
    You are now done
    If you don't have any contacts on your iPhone just go look at your address book now. If you chose to sync your address book all of your contacts have populated themselves into your iPhone contacts tab.
    AWESOME
    Welcome to Exchange on the iPhone!
    Some thing to try to verify your Exchange account.
    1: Create a Calendar or Address book entree in your iPhone. Now watch it appear on your Outlook account.
    2: Tell a friend with Outlook to invite you to a calendar event. You will receive an invitation right there on your iPhone screen.
    Have fun and enjoy your new iPhone.
    +*I would like to thank all of the folks at Apple Computer for their time and efforts in making the iPhone the coolest phone/PDA/game console/business tool in the planet!*+
    Message was edited by: Angel Banchs
    Message was edited by: Angel Banchs

    Unless Apple decides to license ActiveSync from MS, this will not happen.
    Apple hasn't done so since OS X was first released for whatever the reason or reasons and although always/never should not be used, I'm not sure how likely this is.
    I venture to say that Apple is well aware that the iPhone is limited to business use as is - at least for those with an Exchange account - with a company or IT department not willing to enable IMAP account access for email accounts. Initially, the iPhone was not designed nor intended for the enterprise/business market as is a Blackberry, Palm or Windows Mobile device. It is obvious from the commercials that the focus - at the present time anyway, is as a consumer device. The iPhone/iPod Touch SDK scheduled to be released on March 6 may change this but what will come out of the SDK and when is unknown at this point.
    If you need to access your Exchange account with the iPhone and your company and IT department refuses to enable IMAP account access, there are no workarounds for this. There are ways to make accessing an IMAP account secure by requiring SSL for the incoming and outgoing mail servers and the iPhone also supports VPN - virtual private network access which is secure.
    Other than that and you don't want to keep the iPhone for personal use, it is probably best to return it and wait until after the SDK is released to see what may turn up.

  • How do you stop a frozen loading bar when first setting up your iPhone 5c

    Tried to set up new iPhone 5c and restore from previous icloud settings. Phone is stuck on loading bar and if you do a hard restart won't fix it

    What's a "transformer on your phone"?  Unless your iPhone is jailbroken and/or you loaned it to someone, it's highly unlikely that your iPhone got hacked.

  • HT4623 How can u set up your iphone when all the files are deleted?

    How can I set up my iphone if all the files are deleted?

    What files are deleted?
    Please explain

  • How can you set up your iphone 4s to show 2 seperate email address but that are on the same domain

    I have 2 email address linked to me on Outlook. one is a personal one for me and one is a group email address but both on the same domain.
    I have my own inbox set up on my iphone and i have tried to set up the group email address on my iphone, but because the credentials are the same, it is only bringing through my emails and not the one for the seperate email address - is there a way round this?
    Many thanks

    What do you mean "the credentials are the same"? The part of the email address before the @ should be different. If not then you do not have two different email addresses.
    Just go into the mail settings and choose add account. Enter the info for the second account. It won't matter that your incoming and outgoing smtp server are the same. If it did how could millions of people all use Yahoo or Google?
    If what you really have is one email account with a rule set to send specific emails to another folder, someone else will have to help you.

  • How do you set up your iphone?

    Right, so I got a new Iphone 4 and it was bouught unlocked from apple. My iphone sim is O2 and i had to switch my number over to this because i thave a contract. I have put the new sim in the phone, restarted it and connected it to itunes. When i sonnect it to itunes it says " The SIM card inserted in this Iphone does not appear to be supported." Then there is a whole paragraph about compatible sims... so when you pop the sim out it says no SIM card installed, Insert a valid Sim with no PIN lock to activate iPhone. So I went to the O2 store and they changed my SIM and the whole thing isn't any different. If anyone else has a clue please help me, I'm aweful with technology!

    paulaneedshelp wrote:
    its 100% unlocked.. i havent fully activated it because it wont let me get that far.. it shows wifi connections and i have typed in the password for my home internet and the cirle at the side shows its loading although its been like that for aboout an hour.. so i clicked connect via itunes, pluged it in and it "The sim does not appear to be supported..." do you think I have to wait a few days until the sim is fully activated?thanks
    Look at your receipt. If it says "unlocked" it is an unlocked phone. If it doesn't activate call or visit the store where you bought it. If it was sold as unlocked there should be no waiting period.
    You can try connecting it to iTunes and clicking the "Restore" button on the Summary screen. If it wasn't unlocked in the store, but is authorized to be unlocked, that will unlock it. You should get a message after the restore that says "Congratulations, you phone is unlocked!" When connecting be sure to use a USB port directly on the computer, not a hub.

  • Stuck at the "set up your iphone" screen in itunes

    I've just done a restore to install 2.0.2 and I've hit continue 3 times at the above page. The phone is showing up in itunes but with no other headings below it. Every time i hit continue it says "restoring iphone from backup"
    HELP

    Same issue to report here;
    guys,
    Plugged my iphone in this morning to perform the firmware update;
    It did its backup first, then downloaded the new firmware then the phone rebooted, and then ITunes would not recognise it.
    I have had to do a restore, the phone now says it has the latest firmware on it, but now whenever I connect it to ITunes, it asks if I want to restore again or set up a new phone!
    Am trying one more restore now, from last back up; All my apps and settings are on the phone, but non of my media etc...
    EDIT; have tried to restore on 3 occasions now; ITUnes is now always asking me if I want to restore or setup a new phone!
    ARRRHHHHHH
    I have browsed the forums to try various fixes; made sure my phone is not connected via a usb hub, or via vmware etc...still same issue.
    Any ideas anyone?

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