SetPromptsFailed Error while running Deskireport in Infoview

Hi all,
I have migrated a 5.1.7 deski report to XI - R3 deski and it successfully gets refreshed in Deski environment. When I export the XI R3 report to the CMC, I'm not able to refresh the report. It throws the error as
"Set Prompts Failed Error. The connection with the data provider could not be refreshed"
How should I solve this issue? Kindly help me.

Hi Bhuvan,
Following is the solution for the issue you are getting.
A Deski report using a universe whose connection is using "Enable Database Credentials" authentication mode refreshes in DeskI but fails in Infoview with "SetPrompts failed" error.
Reproducing the Issue
Create a new user in CMC.
In the user properties, check the option -"Enable Database Credentials:" and enter the account name and password.
Create a universe using "Use BusinessObjects credential mapping" as the Authentication mode in its connection.
Now create a new DeskI report on that universe. Save and Export it.
Log on to infoview and refresh the report.
You will get "SetPrompt s failed" error.
Solution
This issue has been fixed with BusinessObjects XI 3.1.
Regards,
Sarbhjeet Kaur

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