Setting FAQ's in CRM

Hi,
i need a clarification on catalogs,
i need to setup FAQ's in the system where i need to do it ,
what is the catalog codes codegroup,
i need to classify the queries according to the catalog catagoery,codes&code groups,
i am going to develop this in Enterprice intelligence-->solution D/B>basic settings->catalogs&catagories>codes,code groups
is this the right config?

Hi,
If you do a media search on ABAP Objects you will find:
1)Eight Reasons Why Every ABAP Developer Should Give ABAP Objects a Second Look by Horst Keller
https://sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/library/uuid/37c5db90-0201-0010-3a9b-d0a5288f3c15
2) Questions: Why use ABAP Objects
https://sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/library/uuid/3e59b790-0201-0010-88aa-bc8a7f95f6fb
3) Why use ABAP Objects Exercise
https://sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/library/uuid/3412d190-0201-0010-aaaa-ff5a315ae5fe
4) ABAP Objects for Java Developers:
https://media.sdn.sap.com/public/eclasses/teched04/ABAP151_files/Default.htm#nopreload=1
There is also an excellent class offered by SAP Education called BC401 that describes Objects and BADIs in exruciating detai ;-).
http://www8.sap.com/useducation/curriculum/course.asp?rid=276&cid=60167031
Check the links -
Re: Need FAQ's
The specified item was not found.
Regards,
Priyanka.

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