Setting series and episode of a TV show in iTunes and now the video won't play

I have an episode of a TV show in my iTunes library that plays just fine on my laptop and Apple TV. The moment I set the TV shows name, series and episode number (so that it is grouped with the rest of the series) the file will not play on laptop or Apple TV.
I'm usually ok on iTunes and all other TV shows I am adding I am able to set the tags without any problems.....it's just this one file.
HELP PLEASE

I'm having the same problem. Windows 7.

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