Setting up 2nd email address on my Blackberry-help please!

Hi,
I have just had an IT professional overhaul my business email and (I think) I have new settings however I found all relevant details but cannot reconnect my business email to my phone. My personal email is on there fine
I am on o2 and when I go to o2email I follow all the instructions. I have tried accessing the information directly through Internet explorer as instructed but it does not detect my settings (I use outlook express). An icon that looks like a small blue shield comes up temporarily I have tried inputting all the information myself.The only thing I am unsure of is the address of my server. I have one for incoming mail (IMAP: vipmail.effing.co.uk) and a different one for outgoing (SMTP smtp.talktalk.net) so which should I put in and how??
This is driving me nuts.I spend hours getting nowhere and, yes, I have asked the IT professional but as far as I can tell he is just shrugging his shoulders at the other end of the line
Help!

It can take 15-20 mins for the BIS to start pushing the emails to your device.
Also, make sure you in Outlook Express you have it set to "leave messages on server". I don't know exactly where that option is in Outlook Express, but it will be similar to that in Outlook:
IF you are using Outlook to download your email to your desktop PC, Outlook is likely "deleting" mail from your email server when it downloads it to your PC.
There is a setting in Outlook to "Leave Messages on Server".
For MS Outlook 2003:
1. Outlook > Tools > Email accounts > View or Change existing > next.
2. Highlight the email account > Change > More Settings.
3. Advanced Tab > Leave a Copy Messages on Server
4. Check that box.
* You will need to perform this edit for each Outlook email account you have.
Other versions of Outlook have a similar setting although it might located in a slightly different location in the :advanced settings.
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Problems setting up 2nd email address

Ok so I followed all the help instructions for setting up a second email address and all is fine. I can send test emails to my first account and I receive them within the same inbox. But then I hit two roadblocks:
1.) When I reply to the test message it bounces back.
" (reason: 550 5.1.1 unknown or illegal alias"
2.) The password window keeps popping up. After entering my password I get "The POP server “pop-server.nyc.rr.com” rejected the password for user “(my new email account)”
What's going on???

These 4 email accounts are provided by who?
Your internet service provider or an email account only provider or a combination?
Any error message provided when the Mail.app checks these accounts for new messages and the same when attempting to send?
Port 587 is used for an SMTP server port which has nothing to do with receiving messages.

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I have successfully set up my AOL email address so I am receiving AOL emails on the Blackberry. I also have my own domain name for use on my PC. I have tried adding that email address to the Blackberry but it is being rejected. Advice please.
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You either aren't entering the password correctly or for some reason there is an error.
Take a look at this Knowledge Base article and see if it might help you.
KB04478 Integrate POP accounts with the BlackBerry Internet Service
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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After a comprehensive trial and error session, using a new Guest Account each time to be sure of no contamination from the previous trial, I have finally cracked it!
The problem was logging on to the outgoing server.
Setting up the first account was fairly straightforward but if I allow Mail to do it automatically I am unable to send because Mail has defaulted to 'Authentication Required' when my server does not require it. Setting the account manually without authentication enables send and receive to work OK.
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One little concern remains. In Outlook Express I could look at the properties of a received email and see what address it had come from, together with many other details. I haven't found out yet whether this can be done in Mail. I just wonder whether if I reply to some email, it will appear to have come from a different address from the one it was sent to.
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