Setting up a mail account

I have a webmail account which I want to set up on 'mail' on my ipad2. I have instructions from the webmail site on how to do this, and I have followed it to the letter. When I try to access it on the 'mail' app I receive a message saying 'Cannot get mail. The connection to the server failed'.
I already have 2 gmail accounts which I use on the mail app, so I know the mail app works. Has anyone else had this problem when trying to add a Microsoft Exchange webmail to the mail app? And better still, does anyone know how to resolve it?
Thanks,
Richard.

Issue resolved. In case anyone else ever has this...
The instructions I had was to add the account as an Exchange account. I deleted that as it was not working and set it up again as Other when you make the selection in Options>Mail, Contacts, Calendars>Add Account>Other
This little change made all the difference.

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Upon creating this account I ran into trouble because I tried to
use the address I had created before and kept getting an error
message saying that account already existed (Although I had no
access to it to make any changes, I don't know why). So finally I
said the heck with it and just created a new account with the
new address:
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Setting up a mail account

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