Setting up a mail client and the outgoing SMTP set...
If you switch to BT and you already have email accounts set up in a mail client such as Mac Mail, you will not find any help from BT to set up correct outgoing SMTP mail server settings. Most other ISP's are usually very helpful with this but BT have a policy that is designed to make things very difficult to use anything but a BT email account. They claim that it is "To protect our email server from abuse by spammers". However, the solution to this has potentially quite the opposite effect as you will not be able to enable SSL for it to work!!
OK so the first thing to do is create a new 'MY BT' account and then go to 'email' and create a new BT email account. Keep a note of address and password as you will need this later.
Go back to the main BT home page and click on mail. You should land on a page that has the new 'BT Mail Account' in the left column and above a purple tool bar with 'Settings at the end. Click on 'Settings'.
In the left column, underneath 'Mail' click on 'Accounts'
Click 'Add' and fill in the details of your 3rd party (Non BT) account. They encourage IMAP only but I used 'POP" with no problems as I have no intention of using the BT mail client.
In 'Mail settings' fill out the mail server details from your email provider or where your site is actually hosted. For example if you are using 000webhost.com then they will advise 'mx.000webhost.com' or may be 'mail.yourwebsitename'
The correct port to enter is the port listed in your web client. For me with Mac Mail then this is listed in preferences and if you check this then also double check that use SSL is NOT checked
Enter the email user name and password of your 3rd party account
Make sure in 'Security' that 'Requires SSL' is NOT checked
Then save the account
Click on the 'Email' link in the purple tool bar and there now under the 'BT Mail Account' should be your 3rd party account. Click on it and it should now load your email. If it doesn't then you will have to try again the steps above as there is no point in going any further if the BT client cannot access your account.
OK if it is working then go to your email client (Mac Mail in my case) and in preference set up your 3rd party account as follows.
Incoming mail server is as the info from your host ( like as in 'mx.000webhost.com' above). Enter user name and password for the 3rd party account.
Now set up an Outgoing mail server (SMPT). I just called it BT with the server name 'mail.btinternet.com'. In the advance section click use default ports. It actually uses 465 if you do not have a default option.
Do NOT enable SSL
Set Authentication to 'Password'
Then in user name enter the details of the NEW BT account you opened for user name and password.
And that's it. Well it works for me! I got no assistance whatsoever from BT in trying to solve this. I asked to cancel my new BT infinity service after only 5 days when it proved so difficult to get an email client like mac mail to work. I had 4 calls from them and even the 'Tech Experts' had no idea what I was talking to them about!
Melski wrote:
Ah yes Thank you Oliver that is a better solution. However all the settings in the BT client have to remain as no SSL. If you change to use SSL there you will not be able access the 3rd party email account.
Your email client cannot handle SSL for SMTP (BT) and non-SSL for POP3 (000webhost)?
Oliver.
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When trying to open Outlook in Win 8.1 I get the error message:
"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Office Outlook and set it as the default mail client."
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"Cannot expand the folder. Internet mail is not registered properly. Re-install and try again."
Outlook is set with all its defaults. I've tried going through the Repair routine for Microsoft Office but it doesn't help.Hi,
To delete a profile, you may try the steps below:
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps
carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
1. Press Windows key + R to open the Run command.
2. Type regedit in the Open field and click OK.
3. Locate the key then right click on it and choose Rename:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem
4. Type OLD at the end of the name.
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I've tried EVERYTHING suggested in this link (http://blog.timolthof.com/outlook-no-default-mail-client-error/) and everything google and bing and still this message keeps popping up. Now when I do a windows search for email, I'm not able to view
the email due to this message.
For the record, I am running W7 Ultimate x64 and connected via Excange Server. I do have another system that is running Office 2010 with none of these problems so I don't know if it's related to Exchange though the searches I've done don't allude
to that.
What's up?Hi,
I understand that when you tried to open Outlook 2010 beta on the Windows 7 64-bit computer, you encountered the following error:
"Either there is not default mail client of the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and
set it as the default mail client."
You have checked the settings under the registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\Mail\Microsoft Outlook
I understand the inconvenience you have encountered and appreciate the time and effort you spent on this issue. Please be assured that I
will try my best to help you.
Now let’s troubleshoot the issue by the suggestions below. Please check the results after each suggestion until the problem is resolved.
Suggestion 1: manually set Outlook 2010 as the default e-mail client on Windows 7:
===================
1.
Click Start.
2.
Type "default programs" in the
Search box.
3.
Click Default Programs under
Programs in the search results.
4.
Now click Set your default programs.
5.
Highlight Microsoft Outlook on the left.
6.
Click Set this program as default.
7.
Click OK.
Suggestion 2: Start the Outlook program in safe mode
==============
1.
Click Start, point to All Programs, and then point to
Microsoft Office.
2.
Press and hold the CTRL key, and then click the Outlook program you want to start.
If the problem does not occur in the safe mode, this issue might be related to some third-party add-ins in the Outlook program, we can try
to disable them. Normally, you could do the following to disable the conflict add-ins in your Outlook program:
Disable add-ins
Click
File menu, click Options >
Add-in, click Go button in the Manage:
Com-in Add.
Check if there are any add-ins,
clear the checkbox to disable them.
Close the Office program and
restart it.
Add one check back each time to the list of Add-In,
restart the Office program, and repeat the above procedure. Once the issue reappears again, we can determine which add-in causes this problem and then disable it.
Suggestion 3: Test the issue with a new Windows user account
==============
We can follow the steps in the articles to create a new user account to test the issue. If the problem does not occur in the new user account, some settings
in the old account are corrupted. We can copy the main user files from the old account to the new account, delete the old account, and then continue using the new account.
For the detailed steps on how to create a new user account and copy data from the old account to the new account, you can refer to the following articles:
For Windows Vista/Windows 7:
http://windows.microsoft.com/en-us/windows-vista/Create-a-user-account
http://windows.microsoft.com/en-us/windows-vista/Fix-a-corrupted-user-profile
Please take your time to try the suggestions and let me know the results at your earliest convenience. . If anything is unclear or if there
is anything I can do for you, please feel free to let me know.
Sally Tang -
Lync 2013 generates repeated messages stating “Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client.”. Events that
seem to generate messages is disconnecting and re-connecting to a network but it also happens randomly and the messages will stack up during a working day. Everything seem to work OK but it is an annoyance. The computer is upgraded (uninstalled first)
from Office 2013 ProPlus to Office 365 ProPlus. Outlook (Desktop) is default mail client. 64-bit Windows 8.1 Enterprise, 64-bit Office (both before upgrade and after).
(Links removed to remediations I've tried)
Made no difference what so ever and the messages continue. What's next?
I posted the above to the Office 2013 forum (unfortunately I'm not allowed yet to post a link to that posting) but due to the fact that the computer affected by this is a networked domain computer I've been redirected to this group instead. I
was asked some additional questions ing the other forum regarding the problem:
Are you able to send mails from other applications like Word or Excel?
NO
Is the PC connected to any Domain/Server? YES
Is this an issue with one PC only. NO - affects all computers that once had Office 2013 Pro Plus installed and now has Office 365 Pro Plus (Originally I posted this question in the Office 365 community but was directed to first the Office
2013 forum and now this forum)
Right click on any file and Click on Send to-> Mail Recipient and check if you are able to send mails using Outlook.
NO
Also check if the Lync add-in is enabled in Outlook.
Start Outlook
Click the File tab.
Go to Options.
Click Add-ins.
Check if the Lync add-in is enabled. YES
My last posting in the other forum contained the following additional information regarding our problem:
As far as we can see installing 32-bit Office 365 Pro Plus using click to run makes no difference.
We do not send any mails from Lync, Lync is however the process that generates the message most frequently (as Lync seem to react upon network events).
Other processes that have Outlook plugins may also be the parent of the message popup (third party applications).
Yes the Lync add-in is enabled. Lync functionality in/from Outlook seem unaffected.
It is not possible to send emails from other applications (explorer, word, excel etc.) ie. right clicking and send to generates the messages and
a follow up error message concerning lack of MAPI enabled e-mail.Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Best Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here -
How can I set an outlook mail account to the mail app in mac
My outlook mail account doesn't work in the mail app, it keeps asking for my password everyday, and the outgoing mail server says "outlook.com (dissconected)".
I don't have Hotmail, but generally, web based email accounts need to be set up within that account (in this case Hotmail) - you need to go to your Hotmail account and check if it can be set up as an IMAP or POP account with emails automatically being forwarded to Mail. Hopefully someone with a Hotmail account will chime in with more specific info; in the meantime, check out the options in your account there.
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Windows7 Ultimate 64 bits, Office 2013 32 bits.
My issue is that running Outlook 2013 I get the message
Either there is no default mail client or the current mail client cannot fulfil the message request. Please run Microsoft Office Outlook and set it as the default mail client.
OK, so this should be straight forward:
I set outlook at the default mail client and associate all file with it from Outlook\File\Option. Nope. That does not work.
I go through default programs and set the default mail client as Office 2013 and associate all file with it from Outlook. Nope. That does not work.
I check the registry and it shows that the 64 bit or 32 bit reversion is the default mail client. So that does not help.
I install the 64 bit version instead of the 32 bit version. Nope. That does not work.
I clean the registry and temp file. Nope. That does not work.
I tried: Uninstalled with the Microsoft
fix uninstall and reinstall. This does not work.
Contact the phone technical support. This
does not work.
Addin,s does not work. Adobe, iCloud Addin .... does not work.
'Send email to' menu does not work.
No application communicates with
Outlook, no Microsoft or third apps.
I can only send and receive emails
from within Outlook.
This program is lousy, any
possibility that my money back.
Thanks
Has anyone got any ideas? All the suggested fixes on this forum do not fix this issue.Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Best Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here -
Hi,
If save and send as attachment used in MS Office 2010 then outlook 2010 displays error "Either
there is no default mail client of the current mail client cannot fulfill the messaging request-----error Outlook 2010"
Windows 7 32 bit Enterprise edition and Offoce Professional plus 2010 32 bit is installed in the machine.
I have followed the below troubleshooting steps but still getting the same error.
Method 1:
Followed the Microsoft fix
http://support.microsoft.com/kb/813745
1. On the Windows taskbar, click
Start > Run.
2. In the Open box, type the following text:
3. regedit
4. Press Enter.
5. Go to the following registry key:
6. HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail
7. In the right pane, right-click
the following registry value:
8. PreFirstRun
9. Click Delete
10. Click Start, and then click Run.
11. In the Open box, type regedit, and then pressENTER.
12. InRegistry Editor, locate the followingsubkey in the registry:
13. HKEY_LOCAL_MACHINE\Software\Clients\Mail\Microsoft Outlook
14. Select thesubkey, and then pressDELETE.
15. Click
Yes.
Method 2:
Repaired Office
Method 3:
fixmapi.exe. Mapi32.dll
Method 4:
Created the below registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Offlce\15.0\Outlook
Create the following String value if it does not exist: Bitness Set the String value for Bitness to the following if it is not already set to x86
Method 5:
Compared the installed applications
Uninstalled the below program :Microsfot Visuall C++ 2008 Redistributable - x86 - KB2467175" and installed "Microsfot Visuall C++ 2008 Redistributable - x86 - 9.0.21022"
Please help to solve the issue.
Regards,
Boopathi SHi,
Do you mean Send as Attachment button under File>Save & Send>Sending Using E-mail
in Office applications, like Excel or Word?
Is this an issue that come up recently? Have you ever made any changes to your system?
If you have installed multiple e-mail programs on the same computer, please try to make Outlook the default mail client and then try again:
http://office.microsoft.com/en-us/outlook-help/make-outlook-the-default-program-for-email-messages-contacts-and-calendar-HP010355552.aspx
http://support.microsoft.com/kb/223877
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Either there is no default mail client or the current client..
Is there a fix for the error message (either there is no default mail client or the current mail client cannot fulfill the message request. Please run Microsoft Outlook and set is as your default mail client) when trying to open a PDF file?. This error message started popping up after I installed Office 2013.
I have all windows 7 64 bit machines we uninstalled 2010 pro plus suite and loaded 2013 pro p,us suite offer for office 365. Every computer has the same issue even when we don't have any office product started if we open any PDF we get the error but the PDF will eventually open. I've consulted with Microsoft they point the finger at adobe?
We've uninstalled both products and reinstalled with no luck.
Does anyone from adobe have any sort of fix for this?
I've yet to reach out to adobe because I'm sure they don't have any type of free support.
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