Setting up Airport Extreme and Comcast

Question

Hi!
I recently purchased and Airport Extreme for my G4 iBook. I already have Comcast for my regular HP computer. I cannot sucessfully set up the Airport to work with my Mac. I don't have Apple care and my husband uses windows and has not been able to do it either. I have heard that the it's difficult to hook up the Airport w/Comcast...is this true? I called comcast and they said they didn't know how to do it...I would have to call Apple.
Anyone out there that can offer a step by step on how to get this working? Or does anyone know if I can hire someone to come my house to hook it up? I'm getting a little frustrated. Thanks for any advice!

Answer 1

Hello DelilahBelle. Welcome to the Apple Discussions!
AirPort Extreme Base Station Setup (AEBSn) w/Cable Modem
Perform a "hard" reset of the AEBSn.
o (ref: http://docs.info.apple.com/article.html?artnum=107451)
Modem/Router Power ReCycling
o Power-off the Cable modem, AEBSn, & computer(s); Wait at least 30 minutes.
o Power-on the Cable modem; Wait at least 15 minutes.
o Power-on the AEBSn; Wait at least 5 minutes.
o Power-on the computer(s)
Setup the AEBSn
Temporarily connect your computer directly (using an Ethernet cable) to one of the LAN ports of the AEBSn, and then, using the AirPort Utility in Manual Mode, check these settings:
AirPort - Base Station
o Base Station Name: <whatever you wish or use the default>
o Base Station Password: (optional)
o Contact: (optional)
o Location: (optional)
o Set time automatically (optional)
o Time Zone: <select your time zone>
o Status Light: Always On (Default)
o Allow configuration over Ethernet WAN port (unchecked)
o Advertise configuration globally using Bonjour (unchecked)
AirPort - Wireless
o Wireless Mode: Create a wireless network
o Network Name: <whatever you wish or use the default>
o Allow this network to be extended (unchecked)
o Radio Mode: 802.11n (802.11b/g compatible)
o Channel: Automatic
o Wireless Security: None
AirPort - Wireless - Wireless Options
o Region: <select your region>
o Multicast Rate: 2 Mbps
o Transmit Power: 100%
o Create a closed network (unchecked)
o Use interference robustness (unchecked)
Internet - Internet Connection
o Connect Using: Ethernet
o Configure IPv4: Using DHCP
o IP Address: <provided by your ISP>
o Subnet Mask: <provided by your ISP>
o Router Address: <provided by your ISP>
o DNS Server(s): <provided by your ISP>
o Domain Name: <provided by your ISP>
o DHCP Client ID: (optional)
o Ethernet WAN Port: Automatic (Default)
o Connection Sharing: Share a public IP address
Internet - DHCP
o DHCP Range: 10.0 1.x
o DHCP Beginning Address: 10.0.1.2
o DHCP Ending Address: 10.0.1.200
o DHCP Lease: 4 hours
o DHCP Message: (optional)
o LDAP Server: (optional)
o DHCP Reservations: (optional)
Internet - NAT
o Enable default host at: (leave blank)
o Enable NAT Port Mapping Protocol (checked)