Setting up Airport Extreme and Comcast

Hi!
I recently purchased and Airport Extreme for my G4 iBook. I already have Comcast for my regular HP computer. I cannot sucessfully set up the Airport to work with my Mac. I don't have Apple care and my husband uses windows and has not been able to do it either. I have heard that the it's difficult to hook up the Airport w/Comcast...is this true? I called comcast and they said they didn't know how to do it...I would have to call Apple.
Anyone out there that can offer a step by step on how to get this working? Or does anyone know if I can hire someone to come my house to hook it up? I'm getting a little frustrated. Thanks for any advice!

Hello DelilahBelle. Welcome to the Apple Discussions!
AirPort Extreme Base Station Setup (AEBSn) w/Cable Modem
Perform a "hard" reset of the AEBSn.
o (ref: http://docs.info.apple.com/article.html?artnum=107451)
Modem/Router Power ReCycling
o Power-off the Cable modem, AEBSn, & computer(s); Wait at least 30 minutes.
o Power-on the Cable modem; Wait at least 15 minutes.
o Power-on the AEBSn; Wait at least 5 minutes.
o Power-on the computer(s)
Setup the AEBSn
Temporarily connect your computer directly (using an Ethernet cable) to one of the LAN ports of the AEBSn, and then, using the AirPort Utility in Manual Mode, check these settings:
AirPort - Base Station
o Base Station Name: <whatever you wish or use the default>
o Base Station Password: (optional)
o Contact: (optional)
o Location: (optional)
o Set time automatically (optional)
o Time Zone: <select your time zone>
o Status Light: Always On (Default)
o Allow configuration over Ethernet WAN port (unchecked)
o Advertise configuration globally using Bonjour (unchecked)
AirPort - Wireless
o Wireless Mode: Create a wireless network
o Network Name: <whatever you wish or use the default>
o Allow this network to be extended (unchecked)
o Radio Mode: 802.11n (802.11b/g compatible)
o Channel: Automatic
o Wireless Security: None
AirPort - Wireless - Wireless Options
o Region: <select your region>
o Multicast Rate: 2 Mbps
o Transmit Power: 100%
o Create a closed network (unchecked)
o Use interference robustness (unchecked)
Internet - Internet Connection
o Connect Using: Ethernet
o Configure IPv4: Using DHCP
o IP Address: <provided by your ISP>
o Subnet Mask: <provided by your ISP>
o Router Address: <provided by your ISP>
o DNS Server(s): <provided by your ISP>
o Domain Name: <provided by your ISP>
o DHCP Client ID: (optional)
o Ethernet WAN Port: Automatic (Default)
o Connection Sharing: Share a public IP address
Internet - DHCP
o DHCP Range: 10.0 1.x
o DHCP Beginning Address: 10.0.1.2
o DHCP Ending Address: 10.0.1.200
o DHCP Lease: 4 hours
o DHCP Message: (optional)
o LDAP Server: (optional)
o DHCP Reservations: (optional)
Internet - NAT
o Enable default host at: (leave blank)
o Enable NAT Port Mapping Protocol (checked)

Similar Messages

Setting up airport extreme and express

i purchased both the airport extreme and the express. i have cable modem and use a router (to it i have connected vonage phone and an external drive). from the router, i have successfully hooked up my airport extreme.
i now want to hook up my airport express in another room, so i can use it to connect to speakers and listen to music.
when i plug in the airport express, i dont get a connextion (amber light blinking). i have not bought the speakers/system yet, so i dont have any cables hooked to it. could this be the reason as to why i am not getting a connetction?
i also thought that i did not need to hook up anything to it, since this would just extend my wireless connection (i use a macbook and ibook)
any thoughts?
g5., imac, macbook Mac OS X (10.4.8) fairly new to apple

You will want to set up the AX as a wireless client...
To set up AirTunes on the AirPort Express Base Station (AX), using the AirPort Admin Utility, connect your computer directly (using an Ethernet cable) to the Ethernet port of the AX, and then, try these settings:
AirPort tab
- Base Station Name: <whatever you wish or use the default>
- Wireless Mode: Join an Existing Wireless Network (Wireless Client)
- Wireless Network: <select the existing wireless network>
Music tab
- Enable AirTunes on this base station (checked)
- Enable AirTunes over the Ethernet port (optional)
- iTunes Speaker Name: <whatever you wish>
- iTunes Speaker Password (optional)
In iTunes:
iTunes > Preferences... > Advanced > General
- Look for remote speakers connected with AirTunes (checked)

I hard re-set my airport extreme, and now it won't come back. Keeps flashing amber for ever!!! help

I forgot my network password, so I attempted to hard set my aiport extreme. Now I can not get it to come back to green. Won't stop flashing amber. Have tried to re-set and un-plug several times to see if I can bring it back and no luck. Anybody have any suggesions?

Sometimes you just have to perform the reset multiple times to get it to "stick." If after multple attempts, it still does not reset properly, it may be possible that your AirPort has failed.

Airport extreme and Comcast

I can't seem to get my (new) airport extreme to work. I have internet access (via Comcast) when I go directly from the router to my Mac. When I plug it into the airport extreme unit, I get the green light, but my Mac can't seem to find the signal. Any ideas?

That Comcast modem needs to be completely reset to be able to issue an IP address to the AirPort Extreme.
Power off the modem completely by pulling the power cable from the back of the device or from the wall AC socket. Pull the battery as well if it is easily accessible.
Let the modem rest for 30 minutes
Power off the AirPort Extreme as well and leave it off
After the power down period, reinstall the battery if it was pulled, start the modem first and let it run for 5 minutes by itself
Then, start the AirPort Extreme the same way
Check the network and report on your results.

Setting up Airport Extreme and 2 Airport Express all wired

Our entire 3-story house is wired with Cat5e. I have an Airport Extreme (n) on our 3rd floor, and want to add 2 other wireless access points on floors 1 and 2, using my 2 new Airport Express units. They can be wired to my network on each floor. I want 3 wireless networks, one for each floor. It is OK to have a different wireless network name on each floor. Is this possible? I know that they all need different IP addresses. I am assuming that the Airport Express units have the same address. How hard is this? Is there a better way? I want the strongest possible wireless signal on each floor. Thanks.

Hey guys...I have very similar setup, 4 wireless routers in a fully cabled home and have been trouble shooting/reconfiguring it over the last 24 hours with help in this thread.
http://discussions.apple.com/thread.jspa?threadID=2737069&tstart=0
and here is my original on the topic you are managing:
http://discussions.apple.com/thread.jspa?threadID=2726382&tstart=0
I have a:
• motorola cable modem
• "head end" base station extreme in my basement
• time capsule on the east side of the fist floor
• base station extreme on west side of the first floor
• base station express upstairs centrally located.
• ipad, iphone 4 and a mac book pro (recent)
o All base stations are set to create a wireless network
o The head end base station is set to share a public IP
o The other base stations and the time capsule are set to bridge mode
o All have the same SSID
o All have the same password
I have tried several different configurations.....
My base stations are dual band and when both the 5Ghz and 2.4Ghz bands were set to the same SSID, thus allowing a client to choose the strongest band, I had trouble with wildly inconsistent speeds when connected to the 5Ghz band and did not have consistent switching between routers as I moved in the house. (I removed a cordless phone and that helped immensely.)
I crested a separate 5Ghz network and connected my mac to it. Switching from router to router as I moved through the house was good and fast but throughput speed was inconsistent, choppy and only maxed out when the mac was within a few feet of the base station.
I then directed the mac to the 2.4Ghz network. Speed and consistency were much, much better and I was achieving max speeds from almost anywhere regardless of which router I was connect to. However, oddly enough the mac wouldn't switch from router to router regularly. If I sat next to a router the mac would not let go of the previous connection, but if I toggled the airport off/on it would connect to the closer router. I presume that because I was getting max speed (25MBPS) from anywhere in the house, even though the mac was at times connected to the farthest router, the 2.4Ghz signal was not diminishing enough for the mac to switch even though I was right next to another router. Or I was just impatient, but would wait minutes for the switch.
As of this morning I am bringing my iphone and ipad onto the network to test it as is will be used that way. So far all client devices are switching routers no sure yet how long it takes, they switched overnight, and speeds (after a time cap backup) were stable at 24.8MBPS.
My hope was to establish a private 5Ghz network for me and a 2.4Ghz available for friends and family but the 5Ghz is just too temperamental.
Hope my experience helps…
Best regards
Marc

Setting up airport extreme and ps3 from nat tyoe 3 to nat 2(for dummies)

i believe the subject says it all, i keep getting nat three on my ps3 and i need a step by step dummie proof for someone who has alot of tech **** and doesnt know how to use it.

i believe the subject says it all, i keep getting nat three on my ps3 and i need a step by step dummie proof for someone who has alot of tech **** and doesnt know how to use it.

I'm having a hard time setting up my external hard from with my AirPort Extreme and Time Machine Backups.

I have been using a Mac Mini with an external hard and Time Machine. I bought an Airport Extreme and have had problem setting up the hard drive using the USB port on the Airport Extreme. I also just recently bought a Mac Book Air and hope to have both computers back up to the external hard drive using Time Machine and Airport Extreme. I have been using the optical drive from the Mac mini to load programs into the Mac Book Air. I think I'm just getting confused in Finder. I am just not seeing the hard drive. I ended up plugging the hard drive back into the Mac Mini and that is work fine again. How do I setting the external hard drive up to the AirPort Extreme and use for both computers? Or at least to start with the Mac mini.

It's critical to understand that Time Machine (TM) stores backups differently between local and network drives. That would mean the TM backup on your locally attached USB hard drive will not be directly useable when it is connected to the AirPort Extreme Base Station (AEBS). There is a way to copy a local version to a network version, but it is not fool-proof. When you do connect this drive and point TM to it, TM will start a brand new backup, leaving your existing backup as is.
If your current backup is critical to you, you may want to consider getting a second USB drive to attach to the Extreme and use your existing one as a backup ... or use TM's multi-backup process to backup to more than one destination drive alternatively.
So, at this point, you may want to make a decision on how you want to go forward to help provide a solution for you.
To directly answer your question, when you go to select a destination for a Time Machine backup, the drive(s) that show up under "Backup Disks" are those that TM already recognizes and has backed up to. Those listed under "Available Disks" are drives (either local or on the network) that TM can back up to.

How to Set Up Time Capsule With Airport Extreme and Airport Express

Just got a new 1TB Time Capsule. I want it to be the main base station for my network. I already have a network set up with an older Airport Extreme base station and an Airport Express to extend it. I am thinking that rather than setting up the Time Capsule to "join" the old network, the best approach is to disconnect the Airport Extreme and Airport Express and reset them. Then set up the Time Capsule as a brand new network and bring the reset Aiport Extreme and Express onto the new network as if my original network never existed.
Is that the right approach or am I complicating it? Can I just join the Time Capsule to the existing network and still make it the main base station for the network?

evelK wrote:
Just got a new 1TB Time Capsule. I want it to be the main base station for my network. I already have a network set up with an older Airport Extreme base station and an Airport Express to extend it. I am thinking that rather than setting up the Time Capsule to "join" the old network, the best approach is to disconnect the Airport Extreme and Airport Express and reset them. Then set up the Time Capsule as a brand new network and bring the reset Aiport Extreme and Express onto the new network as if my original network never existed.
Is that the right approach or am I complicating it? Can I just join the Time Capsule to the existing network and still make it the main base station for the network?
I'd first use AirPort Utility to "Save a Copy As" of your AirPort Extreme settings. Then disconnect it, connect the Time Capsule in its place, and use AirPort Utility's "Import" function to read those settings. (Both of those functions are under AirPort Utility's "File" menu.) You may have to adjust a few settings. Once you have the Time Capsule working as you want, you can reconfigure your AirPort Extreme unit as you wish.

How to set up Airport Extreme for 11ac and 11n?

I have just purchased the new Airport Extreme (August 2014) because Apple's website states
Simultaneous dual-band support.
AirPort Extreme features simultaneous dual-band 802.11ac Wi‑Fi. That means it transmits at both the 2.4GHz and 5GHz frequencies at the same time. So no matter which band your wireless devices use, they’ll automatically connect to the best available band for the fastest possible performance.
I have number of Macs in my home from a new MacBook Pro with Mavericks to a Macbook Air with Snow Leopard (due to required software) and iPads.
So after setting up the new Extreme my new MacBook only accesses 11n as does my older Macs. I checked by holding down the option key while clicking the WiFi icon at the top of my Mac. Well, not so automatic then as I was expecting 11ac and 3 times faster access (as stated by Apple).
I then looked for some documentation for setting up but cannot find anything.
Hence my question here.
How to set up Airport Extreme for 11ac and 11n simultaneously?
At present the new Extreme is no better than my previous 2 year old one.
Thank you.
Michael

How to set up Airport Extreme for 11ac and 11n simultaneously?
Assuming that it is operating correctly, 802.11ac and 802.11b/g/n are broadcast simultaneously by default.
Simultaneous dual-band support.
AirPort Extreme features simultaneous dual-band 802.11ac Wi‑Fi. That means it transmits at both the 2.4GHz and 5GHz frequencies at the same time. So no matter which band your wireless devices use, they’ll automatically connect to the best available band for the fastest possible performance.
That is advertising. The real information is usually found in the small and hard to read footnotes:
Based on theoretical peak speeds. Actual speeds will be lower.
AirPort Extreme is based on an IEEE 802.11ac draft specification. Performance based on comparison with Apple’s 802.11n products. Comparison assumes AirPort Extreme network with 802.11ac-enabled computer. Speed and range will be less if an 802.11a/b/g product joins the network. Accessing the wireless network requires a Wi‑Fi-enabled device. Actual speed will vary based on range, connection rate, site conditions, size of network, and other factors. Range will vary with site conditions.
Since the 802.11ac signal is being broadcast only using the 5 GHz band, some users report that they have had better results by using the option to assign a different name to the 5 GHz band, and then pointing their Mac to that specific signal or network. You may want to try that option.
But first as a test, please locate the MacBook Pro about 10-15 feet or 3-4 meters from the AirPort Extreme with clear line-of-sight between the two devices. Restart both the AirPort Extreme and the Macbook Pro and then check to see if the Mac is connected to an 802.11ac signal.
If not, please power off your other wireless devices...computers, mobile devices, etc. temporarily, and try the same test again.
Please report on your results.

Trying to set up airport extreme. Blinking amber light but airport utility says no configured base stations have been found. Have unplugged base and reset.

I have tried to set up airport extreme base stations but keep getting blinking amber lights. Have unplugged and reset. No base station prompt noted in the airport utility window. Internet connetion noted (Green light under globe icon)

Are you using 6.0 here?
What kind of AEXT are you using?

I have a new airport extreme and can't set ip up

Hello, first of all I have to say that I'm from Argentina so forgive my English mistakes.
I recently bought an airport extreme and I can't set it up with the airport utility. I have windows 8, I download the Airport Utility and a message says that an error occurred while trying to access the apple device. The Airport has flashing amber light. And I read the manual in English and Spanish and could not find the solution.
I can access internet but only with this laptop and in unsecured way.
Please, someone can tell me what to do.
Thanks.

Be sure that you've installed Bonjour Print Services for Windows:
http://support.apple.com/kb/DL999
Connect the AirPort Extreme directly to your Windows 8 computer by Ethernet cable and then run AirPort Utility.

I have airport extreme and just purchased a D-Link DCS-932L home network camera. D-Link says I need UpNp but the extreme doesn't support this. Can I use port mapping? if so anyone know how to set that up? thanks

I have airport extreme and just purchased a D-Link DCS-932L home network camera. D-Link says I need UpNp but the extreme doesn't support this. Can I use port mapping? if so anyone know how to set that up? thanks

Since the D-Link DCS-932L is accessible on the local network via a web browser, you should be able to access this camera from the Internet if your router has a publically accessible Public IP address. If your ISP provides you with a dynamic Public IP address, you may want to use a DDNS service to make it easier for you to locate your camera whenever your ISP changes your IP address.
Start the AirPort Utility > Select the 802.11n AirPort Extreme Base Station (AEBSn).
Select Manual Setup.
Verify that Connection Sharing = Share a public IP address is selected on the Internet > Internet Connection tab.
Select Advanced, and then, select the Port Mapping tab.
Click the plus sign to add a new port mapping.
For Service, leave the default; this will change to "Custom" once you start entering port values.
In the Public UDP Port(s) and Public TCP Port(s) boxes, type in a 4-digit port number (e.g., 8888) that you choose. In the Private IP Address box, type the internal IP address of your camera. In the Private UDP Port(s) and Private TCP Port(s) boxes, enter the appropriate port values that should have been provided to you by the camera manufacturer. Click Continue.
In the Description box, type a descriptive name like "Internet Camera Access," and then, click Done.
Click on Update.
To connect to the shared Camera from a remote location using a Mac or PC:
Start your favorite web browser.
Enter either your Public IP address or DDNS-provided Domain Name, followed by a colon and the Public port number that you choose in step 7 of the previous procedure. For example: http://123.123.123.123:8888 or http://www.mydtdnsdomainname.com:8888

I just bought a mac mini...can i just connect an ethernet cable to the airport extreme and set up the mini through an existing mac

I just took the mini out of the box and hooked it up to the airport extreme through a direct ethernet cable between the two. Can i find the mini and set it up through an existing mac that is also hard wired to the network? Help would be greatly appreciated.

Thank you for your response.. I don't have a monitor nor a wireless keyboard to use on the mac mini...apple salesguy at bb tells me that I can hook up the mini to the ethernet port of my airport extreme and find the mini using finder on my 27 inch mac.
that my regular mac would see everything on the mini and that i can proceed to set everything on the mini through my regular mac...
I am trying to purchase the server software from the app store and turn the mini into a server..
that is what i am attempting to do.

Recently bought airport Extreme and have connected the device to the modem. WIFI works. However when I connect the LAN port to a switch I do not see the LAN printer and my NAS. Which setting do I miss?

I have installed my Airport Extreme and have conencted it directly to a modem. WIFI works fine. However I do not see my LAN network (printer. NAS,..).
Analysis:
Scen#1: When I connect the LAN port of the Airport Extreme to a switch (as input) and connect the other LAN devices also to the switch, those LAN devices do not have access to the internet. Also connecting the iPAD with WIFI to the Airport Extreme I cannot find my LAN printer and other devices.
Scen#2: When I connect the LAN port of the Airport Extreme to a router X (as input) and connect the router X to the same switch, and the LAN devices to the switch, those LAN devices do have access to the internet. Also connecting the iPAD with WIFI to the router X I can find my LAN printer and other devices in the LAN network.
Question what has impacted the behaviour of the Airport Extreme, not to detect the devices in the LAN network. Why is the use of a switch directly behind the Airport Extreme not working (no internet access for the other devices and Airport Extreme is not the basis station for the LAN network)?

Your scenario #1 is a correct configuration and should work. It seems as though your Extreme is not acting as a router as I believe you intend.
Most likely, you need to reset your modem. Power it down and let it rest for a few moments. Some need longer than others. Then, I recommend you "hard reset" your Extreme (see below) and configure it again, after the modem has been reset. From then on do not change what is connected to your modem without powering it down first.
Once configured, confirm your Extreme's wireless network works as expected and that your iPad and every other wireless device can load web pages. Then, connect the printer directly to one of the Extreme's LAN ports and confirm that it works as well. After that it should work equally well with a switch between it and the Extreme, as should every other wired device connected to the switch. This assumes your switch is an unmanaged device requiring no specific configuration.
Scenario #2: Having a router connected downstream of another is not a normal configuration, so don't pursue that as a solution. It will only distract you from determining the problem. If you want to repurpose Router X as another device do so only after everything else is working to your satisfaction.
To "hard reset" an AirPort Base Station: make sure it's powered up, then press and hold its tiny reset button and keep it depressed for five to ten seconds, long enough for its LED to flash amber rapidly. Release the reset button. Then, the LED will glow amber steadily for about a minute. Then, it will flash amber, slowly, about once every second or two, waiting for you to configure it with AirPort Utility.

New Airport Extreme and iPhone Issues

I've had the networking day from ****. I previously had a 3rd Gen Time Capsule at our restaurant, connected to a Cisco 26port gigabit POE switch and Comcast digital voice and internet. Over the past few days, employees have reported trouble accessing the the Wifi network. After several restarts and firmware upgrades (including the dreaded "firmware problem" to fine update), nothing worked. I changed channels, back to auto, back to specific channels, back to auto. Made open guest networks. Nothing worked consistently. My iPhone might connect and my friend's might not. Nor his laptop consistently. Our Axis network cameras might take a bit extra time to connect. All quite random and quite frustrating.
So I swap out an older Airport Extreme (4th gen I believe) using the same configuration as the TC (Time Capsule). It works fine, except for the last port not working as expected. No matter, I plug the mac mini into the Cisco switch and off we go. Nevertheless, I'm still told we are suffering random Wifi issues. So I buy a brand new AE (5th gen) today to replace that one. Should work like a charm I thought. Right....
Several hours later, I finally have the new AE working, but only after doing several hard resets/factory restores, the works. For some reason, the mac mini could not successfully update any of the connected AEs - whether connected directly into the same AE, or if the Mini was connected to the switch. Nothing worked. Every time I tried to update the AE, it would hang and force me to unplug and plug it back in. It would also never save setting changes. I finally resorted to a friend's macbook to be able to restore it successfully. And once that worked, the mini was able to update the AE flawlessly. Our Point of Sales (POS) machines connect fine, our cameras connect fine, wifi printer connects, and the mini connects, and everything has internet.
Except my iPhone 5. Of course. It gets a signal fine (full bars). It gets an IP address. But I can't surf the web. Or download email. Or iMessages. Anything. No internet access. I try hard restarts on my iphone. I try assigning IP addresses by MAC address. I try resetting the AE. I try renaming the WiFi name. Nothing. I can make a guest network that works (on a different IP table, btw - 172, not 192.) But other than that, no access. Grrrr.
So I have a "working" AE router where some devices successfully connect (through wifi and ethernet) and some dont' (wifi iPhone). My iPhone connects fine to my home TC. So shouldn't be anything to do with that. But I'm at a loss. I'm going to go back and restore everything and power cycle everything tonight or tomorrow night. I don't know if that will help, but it's worth a try. Lord knows it feels like I've tried everything else.
Anyone have any good ideas of where to start besides voodoo dolls and baseball bats?

I took mine back, because I was having these very same issues. We use contivity too. I was able to connect only to one of three of the servers we manage (in Europe). I couldn't connect to the servers in Asia or here in the USA.
Replaced the Airport Extreme with my trusty old d-link 624, and no issues connecting to any of the three hubs.
Otherwise, I liked the Airport Extreme, and I'll consider buying it again when and if they address this VPN issue. I work at home so its obviously a "deal breaker" for me.

Setting up Airport Extreme and Comcast

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