Setting up AirPort Extreme/Router Address?

During setup, I am getting an "invalid IP address" error message. I have checked with my ISP and they have verified my IP Address, Subnet Mask, and DNS Server Numbers. They indicated that they do not have [use] a Router Address, and that I must obtain it from Apple. When I attempt to populate the Router Address field with the Ethernet number found on the bottom of the Extreme unit, it is not recognized (accepted) because it contains letters, not just numbers. This problem appears to be the only thing preventing me from successfully completing the set up. What is a Router Address anyway?
A solution to my problem will be much appreciated. I see from the volumes of questions being posted about AirPort Extreme setup that many are not simply taking it out of the box and setting it up successfully in "about five minutes" as advertised.
Thank you,
Dr. Eric

I tried what you suggested, and many other things. None solved my problem. However, what did solve my problem was downloading the latest (posted Jan 25) Airport Extreme update. Once I did that, I opened the AirpPort Utility, went through the setup process, and I now have an internet connection. When I went through setup, a router address was automatically assigned.
Thanks for you input.

Similar Messages

How do I find my Airport Extreme router online?

When I type in the address from my Airport Extreme router (version 802.11n), I cannot find it online. It does not show as an IP address. I am having some problems with my printer and want to set up a static IP address, but want to make sure that I use the correct one. Is there a way to make sure there is only one IP address being used?

You must use the Airport Utility application on your PC to configure the Airports. They are not configured with a web based program.
AirPort Utility 5.6.1 for Windows - Support - Apple

Ethernet Connection Randomly Dropping w/ AirPort Extreme Router

My wired ethernet connection drops sometimes randomly, but I think it tends to do it more if I'm in an audio chat with someone on iChat (not sure). Here is my setup:
FiOS ISP (always been reliable in the past) -> AirPort Extreme (router) -> Cisco gig-e switch (reliable) -> 2008 Mac Pro running Snow Leopard (no I do not use wifi) (my computer) -> Internet sharing to my brother's computer via ethernet port 2 (set up after the new router was installed, but problem happened without it)
It seemed to start doing this once I switched the router to AirPort Extreme. We were using the one Verizon gave us, a junky Actiontec router that was messing with our DNS and port forwardings but wasn't dropping my computer's connection randomly.
I have it set to use DHCP. When it drops, other things have connection, just not my computer. It drops for about 30 seconds then comes up. I've already tried rebooting the router and the switch. I suspect that something is funny with the DHCP because I rarely get the message that my computer's name has already been taken (by itself!), which has always happened even with the old router. Nothing is stealing my address. Anything else I should try?

Try the basics first:
Change your router channel number. Most times this works & is all you have to do.
Disconnect & reconnect your modem. unplug it for about 10 seconds. Plug it back in. Do the same for Apple’s routers. Wait for everything to reboot.
System Preferences>Network
Click the Assist Me button.
In the next window that pops up, click the Diagnostic button & do the necessary.
Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer. See these basic networking KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide
http://support.apple.com/kb/HT2712 Using network locations in Mac OS X
Manually provided DNS server addresses are higher priority than DHCP's
http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting
============================
What to do when you can't connect to the Internet
Also, run the Airport Utility app which is located inside the Utilities folder.
=====================
If using a Linksys router, contact LinkSys Customer Support and/or post in their forums.
If using Apple's Airport, please re-post over in one of the AirPort Forums.

How to set up Airport Extreme with Charter ARRIS Modem TM902A for the first time for WIRELESS.

How to set up Airport Extreme with Charter ARRIS Modem TM902A for the first time for WIRELESS.
When Charter Tech goes to your site, have them connect the modem up, but do not connect the modem to your iMAC or MacBook Pro. What you want to do is connect the Airport Extreme to the iMac or MacBook Pro first with the Ethernet Cable. You have to do this to configure via Airport Utility to set up the Base Station Name & Base Station Password.
You will then create/configure a Wireless Network, create your Wireless Password that will be entered on each of your Devices, example, Apple Tv, your iPhone, etc., you want to allow access to your Wireless Network you are creating.
Wireless Security will be -> WPA/WPA2 personal or just WPA2
Enter the Wireless Password you want
Verify the Wireless Password (enter it again)
After it is created you will see it on the Airport Utility window with the name you created for it and to the left, will be a Dot (circle that will be yellow).
Next you then want to unplug the power to the Airport Extreme, and then take the end of the Ethernet cable you unplugged from the iMac or Lap top MacBook Pro and connect it to the back of the Modem.
Next unplug the power cord from the modem and wait about 5 minutes, then plug the power back into the Arris Modem and wait until all lights come back on the modem wait
about 5 minutes, then plug the power cord back to the Airport Extreme and you will see it the light blinking yellow. Wait about 5 to 10 minutes, during this time Restart you IMAC or MacBook Pro, and once it is back up click on the Airport Utility and you should see on the Airport Utility screen.
For INTERNET to the left the light should be green and you should see the Airport Extreme also appear and the light to the left on the screen should also be green. If they are, you then should be able to click on the Wireless Symbol on top of bar of the screen and click to select the Wireless Network Name you created.
If you Do Not See the light (Icon) next to INTERNET turn Green, or if you see the Internet Light Green, but the Light (Icon) next to the Airport Extreme is yellow, unplug the power again to the modem and unplug the power again to the Airport extreme and wait about 15 minutes or up to 30 minutes. Then plug the power cord back to the modem wait till all the lights light up then, plug the power cord back into the Airport Extreme and Restart your iMAC or MacBook Pro.
The Airport Extreme light should change from yellow to green. Open up the Airport Utility to see what the indicators are showing they should both be green. Again select Wireless network you created under the Wireless Icon on the top right of the screen. Open Safari and see if you are able to Route to a web page or the apple site should appear.
WHAT TO DO IF YOUR AIRPORT EXTREME WAS PREVIOUSLY SET UP FOR USE WITH ANOTHER CARRIERS ROUTER OR MODEM.
NOTE: If you already had your Airport Extreme connected for example, I previously had ATT Uverse and the Airport Extreme was connected to the Wireless Router Model 3801HGV, I disabled the Uverse Wireless and used the Airport Extreme for the Wireless signal in bridge mode, as the Airport extreme Signal is much stronger than the Uverse router, and I was able to obtain a Wireless signal with the Airport Extreme way much better with no signal loss which was very very frustrating with the Uverse router.
Anyhow if you had it hooked up like this, now that you will be using it with the Charter ARRIS Modem TM902A, you will need to reset the Airport Extreme to clear out the old data it has in memory, with the previous set up otherwise it will not work. Trust me I spent 6 hours trying to make it work reading all Apple Support Community questions and answers relating to this type issue/problem others have been having trying to get their set up working. I tried all the tips, and I finally decided just to see if by chance I would be able to connect with someone with Charter Tech support who might be familiar with Apple to be able to assist me and by luck I did. He told me why it was not working and was all due the previous configuration with the ATT Uverse router was still in memory with the Airport Extreme. Finally it was 10:30 PM when I decided to call Charter Tech Support and I had been working on this since 3:00 pm pacific. I did not call them earlier as all the post I read said they never received any good help from Charter. After calling them I finished up by 11:00 PM and was able to finally connect Apple Tv, iMac, iPhones and Macbook Pro. We love our Apple Product and Happy all is connected with the new
Internet Provider Charter. I must say the speed is way way much better than it ever was with AT&T Uverse.
THIS IS WHAT YOU WILL NEED TO DO:
First you will need to unplug the Airport Extreme, then by taking the tip of a pen or paper clip end you need to push the reset button on the back of the Airport Extreme and hold it
down and at the same time plug the power cord back into the Airport Extreme count to 5 or 10 then release the reset button. Then once he light in front of the Airport Extreme stops blinking you need to plug the Ethernet cable from the Airport Extreme to your iMAC or Macbook Pro, and restart which ever one you have, then open the Airport Utility once it is back up. If you see airport extreme pop up with the old network name or it shows and yellow triangle click on the Airport Extreme ICON it will not let you configure it but will ask if you want to get rid of it or remove and just do it. Then Again restart your iMAC or MacBook Pro, open up Airport Utility again, and on the top left you should see under “Other Airport Base Stations” the MAC ID for the Airport Extreme.
You will then create/configure a Wireless Network, create your Wireless Password that will be entered on each of your Devices, example, Apple TV, your iPhone, etc., you want to allow access to your Wireless Network you are creating.
Wireless Security will be -> WPA/WPA2 personal or just WPA2
Enter the Wireless Password you want
Verify the Wireless Password (enter it again)
After it is created you will see it on the Airport Utility window with the name you created for it and to the left, will be a Dot (circle that will be yellow).
Next you then want to unplug the power to the Airport Extreme, and then take the end of the Ethernet cable you unplugged from the iMac or Lap top MacBook Pro and connect it to the back of the Modem.
Next unplug the power cord from the modem and wait about 5 minutes, then plug the power back into the Arris Modem and wait until all lights come back on the modem wait
about 5 minutes, then plug the power cord back to the Airport Extreme and you will see it the light blinking yellow. Wait about 5 to 10 minutes, during this time Restart you IMAC or MacBook Pro, and once it is back up click on the Airport Utility and you should see on the Airport Utility screen.
For INTERNET to the left the light should be green and you should see the Airport Extreme also appear and the light to the left on the screen should also be green. If they are, you then should be able to click on the Wireless Symbol on top of bar of the screen and click to select the Wireless Network Name you created.
If you Do Not See the light (Icon) next to INTERNET turn Green, or if you see the Internet Light Green, but the Light (Icon) next to the Airport Extreme is yellow, unplug the power again to the modem and unplug the power again to the Airport extreme and wait about 15 minutes or up to 30 minutes. Then plug the power cord back to the modem wait till all the lights light up then, plug the power cord back into the Airport Extreme and Restart your iMAC or MacBook Pro.
The Airport Extreme light should change from yellow to green. Open up the Airport Utility to see what the indicators are showing they should both be green. Again select Wireless network you created under the Wireless Icon on the top right of the screen. Open Safari and see if you are able to Route to a web page or the apple site should appear.

I just got a Charter Modem. Model TM822. While I was moving, my Airport Extreme was still at my old place.
I have a Linksys WRT320N I used for the initial Charter setup.
I can get my Airport to work here, but the Internet light on the Modem flashes Yellow.
Hasn't caused any issues so far but one thing I did notice.
On the Linksys there were 3 DNS servers listed.
The Airport Extreme only lists 2 and i don't see where I could add another, only change whats already there.
I tried everything above, but light on modem still flashes yellow.
I have the technicians cell phone. Told me "that shouldn't be" and gave the same advice listed above.
I'll break down and call Charter one day, see if it's on their end. NSA tracking may need a reset LMAO.

How do I connect a PC via ethernet to my new Airport Extreme router?

I just replaced an old Actiontec router with a new Apple Airport Extreme router to work with my Verizon FIOS service. Connection to all Apple products via ethernet or wireless works OK, however I cannot get the PC up and running via its ethernet connection to the Airport Extreme. Any help would be much appreciated.

If your other devices are working then it is probably the PC's IP configuration.
First, make sure that the PC is actually connected to the Extreme by verifying the lights are on at the Ethernet ports on the PC and the Extreme.
If you are using DHCP to manage the IP addresses then make sure that the PC is configured to "Obtain IP Address Automatically" for both IP versions 4 and 6.
When I replaced my Linksys w/ an Extreme I forgot that I had a couple devices configured with static (manual) IPs. My old one used the "192.168.1.nn" and my Extreme defaulted to "10.0.1.nn". Once i converted all the static IPs to the correct subnet then all was good.

Officejet Pro 8000 Wireless won't connect to my new Airport Extreme router

I have owned my Officejet 8000 Wireless printer for about a year and had no problems with it. However, my old wireless router wasn't fully Mac compatible so I couldn't secure it with a password. I now need a secure network, so I bought an Apple Airport Extreme router in December.
I installed the router last night and it is working fine on my iMac, my PC laptop and my iPhone.
However, tonight I am trying to set up the Officejet Pro 8000 with no luck. I've searched the posts here for 3 hours and am not finding the help I need. Based on the other posts I've read, I am describing my situation below.
I am trying to set up the printer from my Intel iMac with Mac OS 10.6.4
I am trying to set up the printer with the HP Setup assistant that I just installed from the printer software.
On the first wizard screen it tells me that my device is not configured (I agree)
Then I ask it to configure for a wireless network.
When I get to the Network Selection page, both my network AND my guest network (which I let my neighbor use) are shown on the list with full signal strength.
When I click my network and then continue, the HP setup wizard freezes, and I have to force-quit it.
When I click my guest network and then continue, I get the message that my network is not within the reach. (FYI, the printer is 10 feet from the router.)
I have tried powering on/off the printer, router, and computer at all different stages of the process with no luck.
For my Airport:
My radio mode is set to the most compatible choice
MAC access control is not enabled
Everything is WPA2 security
"Use wide channels" and "Create a closed network" are UN-checked
The channel is set to 11
I am happy to try the "Add network client" thing I saw on other posts, but I don't think I have a printer front panel where I can start the "WPS" (don't know what that is) process. If I do, it's not obvious and not in the HP manual.
My ISP is Comcast (cable internet).
I would really, really appreciate some help! Please let me know what information I forgot to include and I will be happy to provide it.
Thank you!
This question was solved.
View Solution.

First, you should be at 10.6.6, so please do Software Update (Apple menu) over and over until there are no more updates.
From where did you get the HP software for your printer? Was it labeled as being compatible with 10.6?
Finally, you will need to reset the printer so, let's do that:
Press and hold the Power button, press Network button, (on some models, press the Wireless button ), two times, press the
press the Cancel button three times, and release the Power button.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Can't make Airport Extreme router work with non-Apple device

I am trying to help a friend who has a PC (Windows 7) that has a wired Ethernet connection to his girlfriend's Airport Extreme router. He wants his Internet-capable Blu-Ray player and her IPad to wirelessly access the Internet via the Aiport Extreme router, with both the Blu-Ray player and the IPad's Internet access protected by WPA-2 encryption (both devices are capable of WPA-2). How do I do this?
Here are the problems we've run into:
1) The Airport Utility for Windows (5.6.1) has been installed on the P.C., and we've used it to update the firmware on the Airport Extreme router. However, after we followed the Aiport Utility instructions to set up the network, all the router wanted to do was look for an Apple device. His girlfriend and her IPad are out-of-town right now, so the only device within range was the Blu-Ray player, and the router did not see it. Not only that, but almost all the menu options on the Airport Utility were "greyed out" (unusable), except for "Configuration." I am very troubled by the fact that the Airport Extreme router seems to want to look only for Apple devices.
2) In order to get Internet access for his Blu-Ray player for the time being, my friend pushed the "reset" button on the Airport Extreme router, and he can now use his Blu-Ray player for Netflix and other Internet streaming options. However, the Blu-Ray's wireless Internet access is an unencrypted connection, and the Airport Extreme router is displaying a flashing amber light -- not a good situation.
3) Although I know his girlfriend could access the router via her IPad when she returns, she is French-Canadian, and her IPad operates in French. I happen to know some French, but I have enough trouble trying to understand wireless networking terminology in English without having to try to figure out the equivalent terms in French. Thankfully, the Airport Utility for Windows on his P.C. is in English, so that's what we've got to use to solve this problem.
I have profound respect for Apple products, but I'm a Windows/Linkysis router guy, so that's why I'm stumped. Can anybody out there help me?

Which model of the AirPort Extreme Base Station (AEBS) do they have? What is the version of firmware that you updated it to?
By default, the AEBS will broadcast an unsecured Wi-Fi network with a network name (or SSID) of something like Apple Network NNNNNN. This would be similar to a Linksys when first powered-up.

Is it possible to add a firewall Filter or Rule Set to the Extreme Router (802.11n)

Is it possible to add a firewall Filter or Rule Set to the setting for the Extreme Router (802.11n) like the following:
"ALLOW TCP/UDP IN/OUT to 208.67.222.222 or 208.67.220.220 on Port 53" and
"BLOCK TCP/UDP IN/OUT all IP addresses on Port 53"
The goal of this is to create a firewall rule to only allow DNS (TCP/UDP) to OpenDNS' servers and restrict all other DNS traffic to any other IPs.
Or, alternatively is there a way to configure same applied to the Network preferences on IMAC OS X?
Thanks and much appreciation to anyone who has any clue about this.

Sorry, I think you've got it backwards.
The concern is NOT that the child can make changes to our hardware/AEBS, or even our network software on my IMAC - nothing's been changed.
BUT, he changed the dns settings on his OWN device (ie chromebook) to google public server, accessed the AE using our home wifi network BUT bypassed our dns settings. Capeesh?
See: http://www.pocketables.com/2013/03/how-to-use-change-the-dns-settings-on-your-ch romebook-and-use-googles.html

I have a Sony Bravia KDL46W905 TV but I can't get it to connect the Airport Extreme router

My Sony Bravia KDL46W905 TV won't connect to my Airport Extreme router and the internet. It recognises and picks up my home wireless network though and I'm inputting the correct password but still won't connect. The router is set to WPA2 Personal.
Anyone any ideas?

While most devices should connect using WPA2 Personal, please temporarily test using no security to see if the Sony TV will connect that way.
If it will, then try the more compatible setting of WPA/WPA2 Personal on the AirPort Extreme and test that way.
However, if the TV will not connect using no wireless security.....then it is a no brainer to conclude that the TV will never connect with security enabled....so more troublehooting is going to be required.
In that case, make sure that the name of your wireless network......
Does not exceed 20 characters, fewer would be better
Does not contain any special characters like an apostrophe, asterisk, dollar sign, etc
Does not have any blank spaces
For example, if the current name of your wireless network is something like.....
rpepler's wireless network
Change that to read something like.....
rpeplerwireless
Same rules for the wireless network password

If you have an Airport Extreme router and a slow Internet connection ...

I know that Internet connection speeds are extremely variable, but I wanted to share this post for anyone having performance problems (very slow Internet connection speeds) while using an Airport Extreme router. This may or may not help you, but it might help someone.
I have a RoadRunner Turbo account, and I was experiencing consistently slow Internet download speeds (an average of only about 300KB/sec). However, when I bypassed my router and connected my Mac directly to the Time Warner modem my download speeds were 6 to 8 times faster (up to about 2MB/sec).
After weeks of tinkering and reading Apple documents I discovered that my Airport Extreme router had an improper setting. That setting is found under: Manual Setup -> Internet -> Internet Connection -> Ethernet WAN Port. When I was experiencing the very slow speeds, my Ethernet WAN Port setting was: '100 Mbps/Full Duplex.' To fix the problem I simply changed this to 'Automatic (Default).'
This one change resulted in a huge, positive performance boost for me. I hope this post helps other people.

You use an App like Filebrowser. Details here:
http://www.stratospherix.com/products/filebrowser/

Seeking a driver for my printer to run through my Airport Extreme router

Im trying to find a driver for my Lexmark X1100 series printer which would allow me to run the printer through the usb port of my Airport Extreme router. The printer works when plugged directly into the usb port of the computer. I have a Windows 7 Asus computer. Can anyone help me please. I am using the Bonjour printer wizard to set up the router for the printer. Thanks

There is no driver that will allow that, as this printer only works by connecting it to a host computer, not to a network. No printer driver or software is ever installed to the AirPort Extreme for any printer. Printer drivers and print/scan/fax software (if any) must be installed separately to each computer that will be using a printer.

Hi having trouble setting my airport extreme for guests?

hi having trouble setting my airport extreme for guests?

This is likely because you have the AirPort Extreme connected to a modem/router, or gateway device.....and not a simple modem. Can you provide the make and model number of your "modem", as we previously asked?

I want to connect a Windows PC to an existing Airport Extreme router via ethernet connection. Is there any utility required or can I just plug into the router?

I want to connect a Windows PC to an existing Airport Extreme router via ethernet connection. Is there any utility required or can I just plug into the router? The router is already set up and working with existing iMacs.

thanks for the info. I found apple utilty software on this windows 7 PC but I guess it is not required for sharing internet on exisiting apple extreme. Am I correct that I can remove this apple software?

Lost location services with new airport extreme router

I have a wifi only Ipad 1 and he use to be able to find my location on my home network. However, last week my linksys router died and I've replaced it with an airport extreme router and now my Ipad is unable to find its location. I've checked the location setting and everything is on. Anybody has an idea of what I can do.
Thanks
Thierry

There isn't anything that you can do. Eventually, Apple's database in the sky will discover the location of your AE and start reporting your location. No, I don't know how long it will take. This datbase is, for whatever reason, a big mysterious secret. In the meantime, go to a local free WiFi location and confirm that location services works from there.

How to set up Airport Extreme for 11ac and 11n?

I have just purchased the new Airport Extreme (August 2014) because Apple's website states
Simultaneous dual-band support.
AirPort Extreme features simultaneous dual-band 802.11ac Wi‑Fi. That means it transmits at both the 2.4GHz and 5GHz frequencies at the same time. So no matter which band your wireless devices use, they’ll automatically connect to the best available band for the fastest possible performance.
I have number of Macs in my home from a new MacBook Pro with Mavericks to a Macbook Air with Snow Leopard (due to required software) and iPads.
So after setting up the new Extreme my new MacBook only accesses 11n as does my older Macs. I checked by holding down the option key while clicking the WiFi icon at the top of my Mac. Well, not so automatic then as I was expecting 11ac and 3 times faster access (as stated by Apple).
I then looked for some documentation for setting up but cannot find anything.
Hence my question here.
How to set up Airport Extreme for 11ac and 11n simultaneously?
At present the new Extreme is no better than my previous 2 year old one.
Thank you.
Michael

How to set up Airport Extreme for 11ac and 11n simultaneously?
Assuming that it is operating correctly, 802.11ac and 802.11b/g/n are broadcast simultaneously by default.
Simultaneous dual-band support.
AirPort Extreme features simultaneous dual-band 802.11ac Wi‑Fi. That means it transmits at both the 2.4GHz and 5GHz frequencies at the same time. So no matter which band your wireless devices use, they’ll automatically connect to the best available band for the fastest possible performance.
That is advertising. The real information is usually found in the small and hard to read footnotes:
Based on theoretical peak speeds. Actual speeds will be lower.
AirPort Extreme is based on an IEEE 802.11ac draft specification. Performance based on comparison with Apple’s 802.11n products. Comparison assumes AirPort Extreme network with 802.11ac-enabled computer. Speed and range will be less if an 802.11a/b/g product joins the network. Accessing the wireless network requires a Wi‑Fi-enabled device. Actual speed will vary based on range, connection rate, site conditions, size of network, and other factors. Range will vary with site conditions.
Since the 802.11ac signal is being broadcast only using the 5 GHz band, some users report that they have had better results by using the option to assign a different name to the 5 GHz band, and then pointing their Mac to that specific signal or network. You may want to try that option.
But first as a test, please locate the MacBook Pro about 10-15 feet or 3-4 meters from the AirPort Extreme with clear line-of-sight between the two devices. Restart both the AirPort Extreme and the Macbook Pro and then check to see if the Mac is connected to an 802.11ac signal.
If not, please power off your other wireless devices...computers, mobile devices, etc. temporarily, and try the same test again.
Please report on your results.

Setting up AirPort Extreme/Router Address?

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