Setting up an account on Mail

I've bought a domain name and tried to set up an account on Mail. Mail won't recognise it and keeps asking for my password - which I've given - and keeps rejecting it. The domain name sellers say it's probably a Mail specific problem and suggested that I 'contact Mac'.
Any suggestions - or things I should be looking for - gratefully received.
Chris

I've checked the correct mail server settings and I've just sent them an e-mail to check the authentication method, but surely it can't be that if I can't even get on to the system?
As I say, when setting up the account, Mail goes through its checking procedure and my settings get past that.
I'm going away for a couple of days, so please don't feel offended if I don't reply quickly to any more suggestions - but I really appreciate your help!

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