Setting up apple mail account with imap fails

Hi folks.
I have a mail address from a german provider www.all-inkl.com.
My hardware is a MacBook Air 1,7 GHz Intel Core i5 with MacOSX 10.7.5
I do not succeed setting up Apple Mail (Version 5.3) for this mail address using IMAP. Strangely it works on Thunderbird 17 for Mac.
Find the settings below (those which Thunderbird accepts):
INCOMING: imap.XXXX.de – Port 143
OUTGOING: smtp.XXXX.de – Port 587
STARTTLS
Email: [email protected]
Username: j.raff
Apple Mail says (translated from German):
"Login at the IMAP Server 'imap.XXXX.de' failed. Make sure Username and Password are correct ..."
Does anyone have a clue?

Thank you for staying with me.
And, yes, I have the same error as described above.
I double checked all details.
Still, there is some ambiguity with username and servernames. Username may either be the email  OR email name before @ OR client number ... Tried all.
Btw, in the Android E-Mail App it doesn't work either. I guess I have to call the provider.

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