Setting up Apple Remote Desktop to control a PC using VNC Enterprise

I am using Remote Desktop 3 and have all my computers talking on my home network, this includes a Compaq PC using VNC and also 2 Power Mac G4's. All is well on my HOME network.
I would like to incorporate a computer (in a different state) over the internet.
It is a PC using VNC Enterprise Edition.
I was wondering if any fellow Mac freak could help a Newbie with a step by step process of adding the PC.
I wish to control certain programs for the other user but have no idea how to do so.
Just looking for a step-by-step as I've searched the Internet thorougly without sucess.
Thanks you in advance for your help
JB
[email protected]

I have installed real vnc in my windows xp and vnc lite in mi 3g iphone. i am able to use home wifi to connect my pc from iphone using vnc but i am not able to use other wifi to connect to my home pc. what are the necessary setup i have to do with my internet service provider, router and pc. can anyone help me

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Apple Remote Desktop and controlling over VPN

Hi All,
I had a question about whether something was possible and if so if someone could point me to instructions/how-to on setting it up.
I have three Macs I am administering. One is an iMac that stays in the office on the network. Two are MBP's. One is always at a remote location, the other comes in and out of the office. I work remotely administering the server and the three systems. I have the latest version of Apple Remote Desktop and obviously can access the server fine. I was wondering though if there is any way besides having the person give me their IP address every time that through the VPN I can see their system, then access it in Remote Desktop just like we are on the network together? Basically they connect to the network via VPN if they are remote and I do the same thing and then access their machine.
I hope that makes sense. I went through different parts of the guide for ARD but didn't come across a method like that described in there.
Anyone with opinions? Thoughts? Chants of I'm an idiot? haha
Thanks

Yeah for some reason I cannot get this to work right. Even if I scan the 5 VPN IP's I have setup I cannot see their machines when I am connected to the VPN. I tested it the other day by connecting one of the systems to an outside internet connection, then logged it into the VPN. I then connected my own to a different source and logged into the VPN, but Remote Desktop just won't find it.
Just not sure why it doesn't work. I can see the computers on our internal network though, just not any connected via VPN.

Can Apple Remote Desktop Client 3.8 be used by hackers to hack into my account!

I received an update from Apple to install the Remote Desktop Client 3.8 and am now wondering if hackers can use this software to control my laptop!

Don't worry! First off, you already have Remote Desktop Client on your computer. The update is just an update from 3.7 to 3.8. It's a component of the operating system and does not give anyone remote access to your computer unless you have configured it to allow access. Even then, the remote person or computer needs to be given access to an account on your device or know your credentials to initiate connections. At the very least, you are making your computer MORE secure by keeping the remote client updated, not less, as the update may contain security related fixes to the client.

Apple remote desktop can click little snitch

I have set up apple remote desktop over the net and I am trying to admin the computer but when I am trying to run a program, I can not control little snitch firewall and click to let the program connect to the internet. why cant apple remote desktop click the settings in little snitch that pop up when an app wants to connect to the internet? I thought we were suppose to have total control?

I have observed the same problem with Little Snitch on the client Mac. Everything else on the client is responsive except the LS dialog box. To get around this, I have opened System Preferences -> Little Snitch and turned it off on the client. You just have to remember to turn it back on when your done.
It's not a solution, just a workaround...

Apple Remote Desktop and WildBlue Excede

I am trying, without luck, to get Remote Desktop to work with WildBlue Excede. Can port forwarding be established with their Surfbeam2 Satellite Modem? If so, what are the port numbers, and how is it done?
Has anyone had success in setting up Apple Remote Desktop and WildBlue?
WildBlue Technical Support said they do not provide static IP addresses, so it couldn't be done. Something tells me that is not true.
Has anyone had any luck with WildBlue?
Many thanks

Hi Paul,
Are you trying to connect to a computer that's connect to the internet with wildblue excede? or are you trying to connect to a computer some where else while your connect to the internet with wildeblue excede?
Ether way, have you considered an altertive solution? For instance LogMeIn?

Using Apple Remote Desktop to Deploy Filemaker Pro 10 /Create Filemaker pkg

I need to deploy Filemaker Pro 10 to a number of Macs in our office, all of them with Apple Remote Desktop installed.
I have the FileMaker Pro 10 installation file (it's listed as an .app) and the text file called "assisted install."
If I have these two files in the same folder, I can run them and it will allow myself (or the user) to install FileMaker with only a few "continue" clicks.
I am, however, trying to streamline the process by creating a package (.pkg) so that I can deploy the software using Apple Remote Desktop (I'm using version 3.2.2).
I am, however, a Package Maker novice, and am not sure if this is more pain than it's worth.
Is there anyone out there who has done or tried to do something similar to what I'm trying?
Is there another way using Apple Remote Desktop (besides controlling each individual pc to install the program) to deploy FileMaker Pro 10?
Thanks in advance for any help.

Thanks for the suggestion. Since I don't want to spend money, I decided to go with InstallEase from LanREV.
As I was getting ready to write this off as done, one possible problem occured to me.
When FileMaker installs, it automatically puts in the username as whatever the current installing user is. You might not be able to answer this, but I'll ask anyway.
If I use InstallEase to take a snapshot of my system before install, then after, and use that package to deploy... is it going to show my name as the username on everyone's systems, or will it figure it out on its own?
I'm going to see if I can scrounge up a test mac to see if my theory proves correct or not, but in the meantime, feel free to answer if you already know what will happen.

Apple Remote Desktop Win XP, Apple Remote Desktop Win XP

Hello Everbody!
I would like to use Apple Remote Desktop 3 to view also the PC computers (XP and 7) on my network.
Could you tell me how can i set up Apple Remote Desktop and PCs please?
Thanks
Giovanni

I would suggest that you not do so and instead use Microsoft's remote desktop connection solution to view your Windows systems. But if you really want to use ARD, you would need to install a VNC client on your Windows systems. I'm not sure what VNC clients work with the latest version of ARD, but if you search this forum for "VNC" you may find some suggestions.
Regards.

Apple Remote Desktop 3.5.3 Mouse Lag

Hello Everyone,
I work in an environment where we use Apple Remote Desktop to control, observe, and administor about 50 machines. All of our machines are running Mac OSX Snow Leopard 10.6.8 and ARD 3.5.3 with the exception of one or two which have not been upgraded past 3.4.
Our problems began when we updated remote desktop from version 3.4 to 3.5.3. Ever since we have been experiencing unbearable mouse lag when controlling another screen. The problem comes and goes on each machine with no clear reason. When we switch to screen sharing instead everything is smooth as butter.
I'm posting on here becuase I haven't found information on this issues elsewhere and have run out of ideas as to what the issue could be. Can anyone help!? We have plans to move everything up to Mountain Lion but that is a ways out yet so we need this to work in the interim like it always did before.
Thanks in advance!
John

So start with the basics. Use Terminal for any of these commands. Replace <ip_address> with the address of the server.
1: Can you ping the server at the address you believe it is at?
ping <ip_address>
2: If you are getting a response with ping, then there is a system alive at the other end of the ping. Now confirm that ARD's port is also active and responding with:
telnet <ip_address> 5900
If you get a response then at least the port is answering. Use the Control and ] keys to terminate the connection and then type quit to exit the telnet shell
3: Now try to ssh'ing back into the machine using the new credentials established during setup assistant. The command will be something like the following:
ssh user@<ip_address>
The user will be the short name created during setup assistant and the IP address will be that discovered above. If you are able to ssh into the machine, you can follow the previous kickstart commands to stop and start the ARD service on the server.
If you are unable to access the server, then you may have accidentally forgotten your access password. This is possible and as much as I do not want to admit it, I have done it.
Any chance you have a monitor to connect this to?
Reply back with your progress.

Updating Acrobat using Apple Remote Desktop

I'm pretty sure I already asked this yet I can't find the post so I need to ask again.
I need to update Adobe Acrobat 9 and Adobe Reader 9 remotely - without having to touch every Macintosh the software resides on. I would like to create a cumulative package and install updates using Apple Remote Desktop. I have looked at the Enterprise Deployment software and documentation, yet I don't use Adobe Creative Suite - I only use Adobe Acrobat 9 and Adobe Reader 9.
I have users with varying versions of Adobe Acrobat 9 and Adobe Reader 9, so downloading one version update won't work. What I need is a cumulative updater containing updates from 9.0 through 9.4 for both products that can be deployed via Apple Remote Desktop.
Is this possible and if so, how?
Thanks for any assistance.

We have the same problem. We can mass desploy CS5 with a package made with the Adobe Application Manager Enterprise Edition application. But Acrobat is not supported by AAMEE. Making my own package based on the information on http://www.osxdeployment.info/wiki/CS5_Repackaging_Guide doesn't work for us.
We have more than 300 Macs and it's impossible to do the installation manually.
Adobe should provide a standard pkg for Acrobat Professional 9.3 (part of CS5 DP & WP Suite).
FYI a trial of Acrobat X is nowhere to be found for Mac: https://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro

IMac at work, iMac at home. (Latest Yosemite and Apple Remote Desktop updates installed) Need to work from home at night. I don't know how to set my permissions so that I can just control my iMac at work.

iMac at work, iMac at home. (Latest Yosemite and Apple Remote Desktop updates installed) Need to work from home at night. I don't know how to set my permissions so that I can just control my iMac at work.

If they have set up port forwarding for you already then that is different. In that case, then you could be experiencing the bug with the most recent release of ARD (3.7.2) and in particular ARD 3.7.2 and Yosemite ARD version 3.8 clients. It has been reported numerous times in the forums and to Apple that since 3.7.2, clients are frequently unavailable to connect to despite there being no network issue between the remote computer and client computer. I have not seen anyone report it who was working from outside the LAN to inside the LAN, but I have the same issue with a number of my own computers that are simply on a different subnet, so it stands rot reason that it would happen from a port forwarding location.
I am sometimes able to resolve the issue locally by SSH connecting into the client computer using Terminal on my admin machine and restarting or relaunching the ARD agent on the remote device, then trying to connect to it again after about 30 seconds.
The Terminal commands for this procedure are as follows, though you might need to include a port number from outside the LAN:
First:
ssh ipaddress -l adminusername
(example: ssh 192.168.1.1 -l macadmin)
Second:
sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/k ickstart -restart -agent
After that, waiting about 30 seconds and trying to observe or control usually works, though the computer may still fail to show an online or lit-up status indicator.

Apple Remote Desktop and Classroom iPad set

I am a teacher with a classroom set of iPads. I recently used the Apple Remote Desktop program in our computer lab to monitor the students and loved it. Is there an app (Mac or iPad) that I can use to monitor my students as they work on their iPads that works like Apple Remote Desktop?
Thanks,
ipadclassroom

Allot of the newer iOS devices support AirPlay with Mirroing. This lets the device stream video & audio to devices like AppleTV. There is an application called reflector that lets Multiple iOS Device stream video to a Mac Computer. Last time I used it, I could get away with streaming video from 4 devices to the computer.
The thing about airplay is the user on the iPad has to chose to stream video, instead of you choosing to look at their screen.
Lan Desk offers some teacher/student tools for ipads. http://www.lanschool.com/lanschool/features/ios-student The catch is that the student has to have the app, and open the app.

How to set Updates with 11.3 when using Apple Remote Desktop for installation?

So for all pre-11.3 versions of Flash Player on OSX, I have just pulled out the "Adobe Flash Player.pkg" installer package from the installer .dmg and used Apple Remote Desktop to deploy Flash to the Macs I manage.
However, when doing that with Flash 11.3, this leaves the "Updates" setting in the Flash Player System Preference set to "Notify me to install updates".
I'd like to push something that would set this to "Allow Adobe to install updates".
Is there a way to modify the .pkg installer to have the System Preference set to that value (or push/copy some other .plist file to the clients to have that setting enabled?)
Thanks!

I poked around a bit and the file seems to be:
/Library/Application Support/Macromedia/mms.cfg
I'd like to get some confirmation from Adobe that this is the correct file to push, though (it seems like it as it only contains this):
AutoUpdateDisable=0
SilentAutoUpdateEnable=1

Apple Remote Desktop CANNOT observe/control/curtain 30" Cinema Display

Apple Remote Desktop CANNOT observe/control/curtain 30" Cinema Display. All my other pc's (G4, G3, titanium, 17" Powerbooks and Macbooks) can be observed, using identical settings. i figured out that it may be the graphics card while trying to Microsoft Remote Desktop Connect to the Macbook running XP, the system crashed due to the (well known as really bad) ATI mobility XP drivers provided by bootcamp. So i quess the problem is the dual link in my G5 running on the 30". All the other remote desktop commands run fully ok. i just cannot get visual feed.
Any thoughts??
Thank you all in advance
Dual G5, Dual G4, G3, 15" titanium, 17" Powerbook, 17" Macbook Mac OS X (10.4.7)

I've had this problem, too, recently. I have two G5s running 30" displays, I'll describe my situation - it may come down to your video card.
When I try to connect to one of the G5/30" on my network (a PowerMac 7,2, 512MB, running a GeForce6800 Ultra), it sporadically gives me the same non-visual problem you're having. But every now and then, I can connect, and can't figure out why. A lot of times in the ARD multi-observe window, it reports that this machine is maxing out the memory (98.7%, putting it in the red)
However, when I try to connect to another G5/30" on the network (a PowerMac 7,3, 512MB running an ATI Radeon 800 XT), I DO get a visual.
Maybe others know of known deficiencies in ARD/NVidia connections? Or maybe it has to do with the paltry RAM in the machine?
Mark

Unix security and privacy setting unix command via apple remote desktop

Could someone guide me on the unix command to set System Preferemces Security & Privacy to xx minutes [see screenshot please] via Apple Remote Desktop.
https://dl.dropbox.com/u/5485939/osx_screenshots/sys%20pref%20security%20privacy .png
Thank you,

Pereference tend to be stored for the computer as a whole
/Library/Preferences/
or specifcally for the user
/Users/USERNAME/Library/Preferences/
well when I set required password for XX minutes... I see that
/Users/USERNAME/Library/Preferences/com.apple.screensaver.plist modfication date & time changes to the current time & date... hMMM maybe the setting we want is stored here? Can we test this?
If I check require password and then do the terminal command:
defaults read ~/Library/Preferences/com.apple.screensaver
I see
    askForPassword = 1;
    askForPasswordDelay = 0;
    tokenRemovalAction = 0;
turn it off
run the terminal command;
defaults read ~/Library/Preferences/com.apple.screensaver
I see:
    askForPassword = 0;
    askForPasswordDelay = 0;
    tokenRemovalAction = 0;
so I can turn it on with
defaults write ~/Library/Preferences/com.apple.screensaver askForPassword -bool TRUE
and I can turn it off with
defaults write ~/Library/Preferences/com.apple.screensaver askForPassword -bool FALSE
So if a user is logged into a computer. I could send unix command as current console user.
defaults write ~/Library/Preferences/com.apple.screensaver askForPassword -bool TRUE
BUT what if the user is logged out? or there are more then one user on the computer?
then I could run unix command as user root and send
defaults write /Users/USERNAME/Library/Preferences/com.apple.screensaver askForPassword -bool TRUE
(replace USERNAME with the user's short name.)
but what if I don't know the user name? or names
send unix command as root
ls -al /Users/
get back a list of folders
bob
surely
shares
and then do
send unix command as root
defaults write /Users/bob/Library/Preferences/com.apple.screensaver askForPassword -bool TRUE
defaults write /Users/surely/Library/Preferences/com.apple.screensaver askForPassword -bool TRUE
you could also do some thing like
defaults write ~/Library/Preferences/com.apple.screensaver askForPasswordDelay -integer 5
if you want to change the period of time to lock to 5 seconds
or
defaults write ~/Library/Preferences/com.apple.screensaver askForPasswordDelay -integer 900
(900 seconds / 60 seconds = 15 minutes)

I want to be able to monitor my teen daughter's computer from home using screen sharing. Anyone know how to set up screen sharing when my daughter's school has her computer set up for Apple Remote Desktop?

I want to be able to monitor my teen daughter's computer from home using screen sharing. Anyone know how to set up screen sharing when my daughter's school has her computer set up for Apple Remote Desktop?

ARD won't be as smooth as you think over the Internet and be a security risk for your daughter.
Your best bet would be to install nannyware, then when she's asleep you can review the logs.
This is the best and Mac friendly
http://www.internetsafety.com/

Setting up Apple Remote Desktop to control a PC using VNC Enterprise

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