Setting Up Emails on the Q10

I have a serious struggle on right now to get my email accounts working. Have spent serveral hours with support advisors to no avail. How does one get with an expert on the subject on the new Q10?
Jerby, Why don't you create a separate specific thread on your issues on email setup, with all details, etc.

It's the same as on the Z10 You shoult look at this tutorial http://crackberry.com/how-set-accounts-your-blackberry-10-device

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When I set up email for the first time, I had to enter a 4 digit pin. Since then, every time I switch my phone on, I have to enter this pin. How do I remove or bypass the pin so that I can switch on the Iphone without having to first enter a pin?

When I set up email for the first time, I had to enter a 4 digit pin. Since then, every time I switch my phone on, I have to enter this pin. How do I remove or bypass the pin so that I can switch on the Iphone without having to first enter a pin?

Go to Settings>General>Passcode Lock>tap Turn Passcode Lock Off, enter your "pin".
Edit: Are you saying you are getting a prompt for your email pin, or are you talking about the passcode lock that appears when you turn the phone on?

Issues setting up email account on Q10 from pop server

I have been a huge BB supporter & now that I have gone from my reliable Bold to a Q10 I am rethinking my loyalty.
My Shaw email set up no problem - my work not so much.
I have read all sorts of things on the forums that say others have the same problems. I thought it was resolved when I went into my old BB & deleted the account from there. I was able to add it to the Q10 but within 3 hours it disappeared!! I have tried settng it up again & get the same response the server is not responding.
Is there a fix??? My provider & internal IT folks dont have a clue.
Also, I see comments on here about actually speaking to BB support - how do I reach them??
Thanks

Lynniebob wrote:
or are you with BB??
No one here is with BlackBerry. This is a user-to-user community support forum. We are not BlackBerry employees, but volunteers who enjoy assisting other users. BlackBerry personnel rarely comment on queries posted here. You would have noticed this in the message upon registration and noted at the top of each page of this forum site.
You asked for the direct contact info, it is on that page.
If we can help here... let us know.
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Setting up email on the blackberry curve 8520.

Hi, I am trying to help my friend set up her email on her new phone. The settings is not giving her an option to choose which email to use. It is only giving out the Blackberry network and she wants to use her own. Do you have to have a data package in order to use personal email?

Hi, yes you need a Blackberry Data Plan to use push email on the blackberry - get her to give her carrier a call and see what options they offer.

After setting up email account the apple imap does not respond.

Able to get on the internet with no problem but when I try to set up an email account no matter whether yahoo or gmail I get this message. "imap.apple.mail.yahoo.com is not responding. Check your network connection and that you entered the correct information in the incoming mail server field. I have done this numerous times with no success. I deleted all email accounts since they did not work and still have had no success. The problem has to be with this ipad. The model number is MB293LL, Serial # V50445YCZ39 VERSION: 3.2.2(7B500). All pertinent information has been put in properly but the unit still is unable to send or receive any email. I am wondering if I should reset the entire unit back to factory specs etc. The form below this asked for an operating system and I put Vista in due to the fact that this system was given to me by someone that I know had Windows Vista on their home computer. If I can change it I would. I just do not know how at present that is why I am coming to this community. Thanks for any help.

I am trying to set up a basic email account through the settings email,contacts etc button on the ipad. When the list of servers comes up I pick yahoo and fill in the pertinent info as far as the correct email address and password. When I try to save it the ipad is the thing that comes up with this message "imap.apple.mail.yahoo.com" is not responding. I have no idea where or how it comes up with this but that is what appears when I try to save the account information it request. The info that JimHdk sent does not work either. Thanks for any help.

Can not set up email account on Q10

Click through the add account set up, enter email address. Add password. On to gmail access the account, password again, click done then..."at this time your email account can't be added. Please try again later." I have tried many, many times. I want to buy an iphone.

skipperted wrote:
"not at this time try later"
Is that the exact and complete content of the error message? I suspect not, for when I search on that in the public KB database, there are far too many hits to figure out which may apply. You should probably search on the exact error here:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
See if perhaps there is a relevant article. You can also try searching on things like BB10 GMail Configuration Error, or something similar, to see if you can find a relevant article.
Also, is this free GMail or paid Google Apps? If free GMail, did you first integrate the account as EAS to this device prior to time when Google cut that off? If not, then you can only use IMAP for configuration, and may also need to beware of whatever authentication levels (1 or 2 step) you have configured on your Google account. Further, you need to be sure you allow GMail to face IMAP to the Internet...you control what GMail faces for free accounts, either POP IMAP or both...I recommend disabling POP and only allowing IMAP to be enabled.
Beyond that, what exact OS are you on please?
Article ID: KB23393 How to check the model number and version of the operating system on a BlackBerry smartphone
Please note carefully that "Software Release" is NOT the number I am requesting. Depending on the age of your device OS, it could well be that you have an older OS with issues that have been resolved with later OS levels.
Good luck and let us know!

Setting up Email on the mac

I have always used my PC for emails and have had the same email address for years. When purchacing new PC's over the years putting emailing to my new computer has been simple. I now want to use my apple mac. Do I need to setup a new account with a differant email address or can I use the same address? When I try to change to my mac nothing works properly. If I do need to start again, how do I set up a new account? in "Mail"?

I have had a lot of answers but they are generaly telling me how many accounts they have I need to know what buttons to press to use my address or to setup a new one for the apple if that is what I need to do.
<Edited by Host>
Thanks BDAqua

How do you set up email on the iPhone?

Updated my iPhone from a 4 to a 4S. I restored from back up but now having a problem with my email where I can receive emails but can't send. When I attempt to send, I get the message "Cannot Send Mail — The user name or password for "SMTP:(my email address)@smtpauth.earthlink.net" is incorrect."
I use the password I've always used to get access to the server via webmail, but this doesn't seem to work. Is there some other credential form I should be using?
Thanks Apple Community for your help.
-Steve

If you start sending an email, then cancel and save it, the iPhone will create a Drafts folder for you. When you send an email, it will create a Sent folder.
There is no way for you to create any other folder other than Inbox, Drafts, Sent and Trash. If you use an IMAP account, you can create folders on your IMAP server, and those will replicate down to your iPhone.

Setting up email on the iPhone

Hi all,
Does anyone know if it is possible in some way to configure the ports for the incoming mail server on the iPhone?
I wish that it was possible to do that since it's not standard and it also uses TLS.
Many thanks for any info!

I don't believe so, but if you are accessing the account with the Mail.app on your Mac, you can transfer the account settings from the Mail.app on your Mac via the iTunes sync process, which is selected under the Info tab for your iPhone sync preferences.

Baffled - 9300 setting up email - user - password incorrect error message

I hope someone here can shed some light ofn this because I've spent 3 weeks trying to resolve and I'm still stuck after literaly hours on the phone to the network provider and exploring every possible potential cause.
About three weeks ago I upgraded my BB from Curve 9300 to 9380. I copied settings using desktop software and transferred over to my new device. All apps reinstalled fine and I set five email accounts including 3 (business emails) provided through a hosting account with Media Temple. These all work fine and still do.
My old phone was to be given to a colleague, so I reset the device and put all setting back to default and followed the process indicated for a new SIM. When we tried to set up email on the old device (9300) it wouldn't work giving an error message stating unable to verify account contact email provider. I am the administrator of the email accounts so I know that the settings are correct., the network provider reset all settings for email etc and BIS account details etc are all correct. The email account works through outlook and can be accessed via webmail and we've tried password change and even deleted and set a new email account up but still the same problem - error message stating user or password incorrect.
I hoped that this was a problem with the settings on the old device (9300) which we could pin down and resolve however it seems not to be as now when I try to set up a new email account on my new device (9380) I get the same problem!! User password error - when the details entered are 100% correct and on a device which I successfully set up the same type of email account !!
I'm completely stumped and if anyone has or is experiencing a similar problem and has any info on this or has managed to resolve, I'd like to hear from you as I've explored everything I can think of with network and email hosts.
Solved!
Go to Solution.

You need to call your provider to inquire if the 9300 is properly registered on their network and to the SIM card account in the device. They need to confirm the correct BlackBerry Data Plan on that account, it is not uncommon for them to mistakenly not do this or provision the incorrect data plan,.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Serious problem with the Q10 wiping out all my emails on all email accountson BB & Servers

having been using the BBQ10 for 10 days now and finally getting use to it and enjoying it. I have been using BB's for years because I like it for my business. But I work up today to find ALL my emails on all email accounts wiped out. All texts and phone logs wiped out. Ok could live with that BUT because of the new BB10 software that contacts you to your email servers any changes you make with an email on your BB changes on your computer. that means that every single emails on all my email accounts contacted to the BB have been deleted. Saved emails, sent emails, new emails. Everything. I spoke with BB and was told they are aware of the problem and are sorry. but i just lost thousands of dollars worth of orders because of this problem. Anyone else have this problem? any help?
On my old BB's there was a thing called Blackberry Protection and I had it set up to back up all data everday. Now the Blackberry Protection on the Q10 and Z10 are for find your phone if you lose it. It no longer backs up your data. That is so stupid. If I still had that I would not have lost all my info.
any thoughts or suggestions? how can I keep the Q10 now if I cant' be sure it won't delete all my data anytime it feels like?

yes, me too. gave my device back to shop but really loved q10 and would like to buy again when problem is solved. lots of users are reporting about this problem but blackberry dont care.

I would like to set up my email on the apple tv as well as have my husband's email on there so we can view both sets of photos and videos - it is already set up in his name - how do i add my name so as to view my photo library from all of my devices?

I would like to set up my email on the apple tv as well as have my husband's email on there so we can view both sets of photos and videos - it is already set up in his name - how do i add my name so as to view my photo library and songs from MY phone ?

this is not a reply - i asked the question - still trying to learn how all this works - someone please HELP ME

I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great

I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great!

The fact that you can receive means you have a valid e mail address, and have established the connection to the incoming server, so all of that works. Since the send does not work, that means your outgoing server is rejecting whatever settings you used formthe outgoing set up. Try them again.
Google your particular isp, and ipad and many times you will find the exact settings needed for your isp. Or tell us here, and soneone else may be on the same isp. Some mail services need you to change a port, or have a unique name for the outgoing server.
Kep trying.

I have two email accounts that are set up on the same iPad. I cannot seem to see, read or send email from the second account

I just set up a second email account on the same iPad but cannot seem to see, read or send email from the second account.

I'm using Windows 8 (not 8.1) and whatever the latest Thunderbird version is. They're both IMAP accounts. I was using Windows Live, but I couldn't get that to work, so I switched to TB. It works JUST fine for the one account, but not the other! They're identical except for the "handle". Both off my local ISP, set them up at the same time.

If my phone service is disconnected, can I still use the number to iMessage? Under my setting in iMessages it only allows me to select my linked emails and the telephone number is there but grayed out and i can't seletect it !

If my phone service is disconnected, can I still use the number to iMessage? Under my setting in iMessages it only allows me to select my linked emails and the telephone number is there but grayed out and i can't seletect it ! It wont activate. I just recentely got AT&T. When I had verizon before and my phone got disconnected it allowed me to still iMessage off my number.

If your phone service is disconnected, it's not your number any more.
If you "just got AT&T", how can it be disconnected?

Setting Up Emails on the Q10

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