Setting up epson scanner

a new epson v600 scanner will not communicate with my iMac running OS X 10.8 - get the blinking yellow error light. Epson says the scanner is fine. I have updated all Apple software, incl. Epson drivers.
Any ideas?

Sorry; it's supposed to mean that the scanner can't communicate with the computer, or has other internal issues; this is the second V600 scanner that was set up with this iMac to have the same result, so it's not the scanner.

Similar Messages

Image Capture for Epson Scanner producing very dark results

I recently upgraded to a new iMac running Mountain Lion. I have a new Epson Perfection v750 Pro scanner, which I use to scan film negatives. I had previously been working with this scanner on a Windows 7 PC. Using Image Capture, I am getting wildly different results -- the resulting scan is completely dark. Is there a setting that I am missing somewhere?
I've attached a little preview picture that shows the difference between a scan of the same image, with my PC vs my Mac.

There is no Epson scanner utility for Mountain Lion, it appears. Even Epson's FAQ defers to Image Capture and says it only provides software for image modification.
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&info Type=FAQ&oid=207953&foid=214278&cat=214269&subcat=214264
Unfortunately Image Capture completely fails to provide the service it should be expected to. The 3rd party software VueScan seems like it would be adequate once I learned how to manipulate it a little more, but ultimately the only decision I can justify is to hook up the scanner to my Windows PC and use the TWAIN-based scan utility there.
If there's anywhere I can make an official plea to Apple to get Image Capture in a workable state, feel free to point the way.

Wish to purchase v600 epson scanner have heard conflicting opions on how to install.. use software cd that comes with scanner or use outside software lie nuvue

wish to purchase v600 epson scanner for my mac.. have heard conflicting opinions on install.. use scanner's software cd or use outside software like nuvue ???

Thanks Michael. Apologies for the slow reply I was away for a bit (holiday blitz at work and visiting family madness etc.etc.) back now, I set both options you requested to "never " and retried the CMS software with no change.
I do have progress of a sort though, as a test I took a separate test PC and put a clean install of Win7 on and loaded up the CMS software (it worked perfectly) and then took the version of ole32.dll off that machine and put it onto the computer I had built
for her (using Linux) and...
got a new error code. Darn I was so sure I had found a clever solution this time lol.
Anyway now when the CMS fails it gives me a similar error but the offending module is "ntdll.dll" sooo... I tried taking the "working" version of ntdll.dll from the test box and moving it over (making sure to back up the existing ones
first so I could put them back if needed) to her new PC and the PC would not boot.
It seems to want the original versions of a few Dynamic Link Libraries and if I could somehow give it those while not breaking Win7 it should theoretically work seeing as it no longer errors with ole32.dll.
ntdll.dll however seems necessary for Win7 to boot.
So what I am wondering now is:
Is there some way to have both versions of the DLL file in the system32 folder (bypassing the "cannot have two files with the exact same name in the same folder" thing) or rename the original DLL's something else and somehow make the CMS look for
the new named versions so the system has the updated DLL's it needs to boot/run and the CMS has the old ones it wants to run or is there someway to have a self contained install of the CMS, say on a USB flash drive and give it it's own E:/windows/system32/needed
dll's path to the files it needs?
Willing to try any other options or settings you may have come up with as well.
Thanks again for your reply and my apologies for not answering sooner.

Epson scanner not work with Mountain Lion?

I have an Epson Expressio 1600Pro scanner with transparency adaptor. It has worked perfectly with previous Macs using OSX 10.4. I have recently bought a MacBook pro and upgraded it to OSX 10.8. I went to Epson's website to get a new driver etc. That tells you it can only be downloaded via Mac Software Update. That was duly done and installed. System prefs lists it under printer and scanners. OK
I have also installed Photoshop Elements 11 and expected to be able to scan direct to there but nothing seems possible. Going to Help says use Image capture or Preview. Yes! there is a small very rudimentary scanning window appears in both apps. Now the problem! Nothing happens. I have tried ALL the various meagre settings on offer, changing size, resolution, custom etc and all that happens is a small rectangle of a scan occurs but no resulting file.
I have been on to Epson who say ONLY image capture will work with 10.8 but as it is a 3rd party software they can offer no assistance. Well image capture does NOT work. I have spent all afternoon trying various things like restarting, unplugging, reconnecting etc etc nothing.
10.8 does seem very buggy. I have even had to stop using Mail and Safari simply because it doesn't work whereas Thunderbird and Firefox work very well.
But I digress, does anyone have any thoughts please?

The following comments are based on installing an Epson RX700 All-in-one printer/copier/scanner so they may not be applicable to you but, for what it's worth here they are. The RX700 scanner worked perfectly with Snow Leopard and then Lion but, when I changed to Mountain Lion, and used the app store to download and install the drivers, I lost the Epson scanner utility (ie. the user interface that gives you all the scanner options).
However, if I used System Preferences and then the Print and Scan option, it brought up a small window where I could select either Print or Scan. Selecting Scan or Open Scanner from this window then opens up a window with all the scanner options in it, including an overview scan. This window has the option to either Hide Details (all the detailed scanner options - resolution, size, output file name etc) or Show them. As far as I can see, this window is actually the Image Capture app, although it doesn't say so.
It might be a long shot but try changing the Auto Selection box in this window to one of the other options (eg. "Detect Separate Items") or setting the "Scan to" to a file.

Can't get Epson scanner to work

I have an Epson Perfection 3170 scanner that I am trying to get to work under Arch. I installed the sane and xsane packages and xsane reports "no devices available". I tried downloading the driver for the Perfection 3170 from the Epson web site. They have both iscan-2.10.0-1.c2.i386.rpm and iscan_2.10.0-1.tar.gz available. I first tried compiling the code from the tar.gz package. The ./configure worked OK but the make quickly failed, complaining about some errors in a C function call. I next tried the .rpm file. I unpacked it using rpmextract.sh into a temporary directory and then copied the files to the appropriate system directories. This installed some new files such as /etc/sane.d/epkowa.conf, /usr/lib/sane/libsane-epkowa.so.1, etc. I added epkowa to /etc/sane.d/dll.conf and commented out epson and epson2. Still no luck.
lsusb returns:
Bus 001 Device 002: ID 04b8:0116 Seiko Epson Corp. GT-9400UF [Perfection 3170]
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
sane-find-scanner returns:
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
# Also you need support for SCSI Generic (sg) in your operating system.
# If using Linux, try "modprobe sg".
found USB scanner (vendor=0x04b8 [EPSON], product=0x0116 [EPSON Scanner]) at libusb:001:002
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 005:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 004:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 003:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 002:001: Access denied (insufficient permissions)
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.
# Not checking for parallel port scanners.
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
# You may want to run this program as root to find all devices. Once you
# found the scanner devices, be sure to adjust access permissions as
# necessary.
But, scanimage -L returns:
[cbailey@mainpc temp]$ scanimage -L
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
I reviewed various suggestions in https://wiki.archlinux.org/index.php/Sane
I tried "# gpasswd -a myusername scanner"
I looked in /lib/udev/rules.d/49-sane.rules. It already contained the lines:
# EPSON GT-9400UF | EPSON Perfection 3170 PHOTO
ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="0116", MODE="0664", GROUP="scanner", ENV{libsane_matched}="yes"
I tried adding this line to /etc/sane.d/epkowa.conf
usb 0x04b8 0x0116
I tried removing all lines from /etc/sane.d/dll.conf except epkowa. Also tried just epson and epson2.
So far, nothing works. scanimage -L always returns "No scanners were identified."
Any suggestions?

Here is some more info. After reading lots of man pages related to SANE, I discovered that there are a few environment variables I can set to turn on to get some debugging info. Here is what I got after setting those variables and running "scanimage -L" again:
$ export SANE_DEBUG_DLL=128
$ export SANE_DEBUG_SANEI_USB=128
$ export SANE_DEBUG_EPKOWA=INFO
$ scanimage -L
[sanei_debug] Setting debug level of dll to 128.
[dll] sane_init: SANE dll backend version 1.0.13 from sane-backends 1.0.24
[dll] sane_init/read_dlld: attempting to open directory `./dll.d'
[dll] sane_init/read_dlld: attempting to open directory `/etc/sane.d/dll.d'
[dll] sane_init/read_dlld: using config directory `/etc/sane.d/dll.d'
[dll] sane_init/read_dlld: done.
[dll] sane_init/read_config: reading dll.conf
[dll] add_backend: adding backend `epkowa'
[dll] sane_get_devices
[dll] load: searching backend `epkowa' in `/usr/lib/sane'
[dll] load: trying to load `/usr/lib/sane/libsane-epkowa.so.1'
[dll] load: dlopen()ing `/usr/lib/sane/libsane-epkowa.so.1'
[dll] init: initializing backend `epkowa'
message.c:98: [epkowa]{I} setting message level to 'INFO' (8)
backend.c:152: [epkowa]{I} Image Scan! for Linux 2.29.3
backend.c:153: [epkowa]{I} version 1.0.213
backend.c:163: [epkowa][m] authorisation not supported
cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/net: No such file or directory
cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/pio: No such file or directory
cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/scsi: No such file or directory
cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/usb: No such file or directory
cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/interpreter: No such file or directory
cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/fs-blacklist: No such file or directory
cfg-obj.c:618: [epkowa]{I} /usr/share/iscan-data/option: No such file or directory
cfg-obj.c:618: [epkowa]{I} /usr/var/lib/iscan/interpreter: No such file or directory
cfg-obj.c:618: [epkowa]{I} ./epkowa.conf: No such file or directory
cfg-obj.c:626: [epkowa]{I} using '/etc/sane.d/epkowa.conf'
cfg-obj.c:371: [epkowa]{I} line: 'usb'
[sanei_debug] Setting debug level of sanei_usb to 128.
[sanei_usb] sanei_usb_init: marking existing devices
[sanei_usb] sanei_usb_init: Looking for kernel scanner devices
[sanei_usb] sanei_usb_init: can't stat /dev/usb/: No such file or directory
[sanei_usb] sanei_usb_init: initializing libusb-1.0
[sanei_usb] sanei_usb_init: Looking for libusb-1.0 devices
[sanei_usb] sanei_usb_init: found libusb-1.0 device (0x04b8/0x0116) interface 0 at libusb:003:003
[sanei_usb] store_device: add dn 0 with libusb:003:003
libusb: error [_get_usbfs_fd] libusb couldn't open USB device /dev/bus/usb/003/001: Permission denied
libusb: error [_get_usbfs_fd] libusb requires write access to USB device nodes.
[sanei_usb] sanei_usb_init: skipping device 0x1d6b/0x0002 at 003:001: cannot open: Access denied (insufficient permissions)
libusb: error [_get_usbfs_fd] libusb couldn't open USB device /dev/bus/usb/005/001: Permission denied
libusb: error [_get_usbfs_fd] libusb requires write access to USB device nodes.
[sanei_usb] sanei_usb_init: skipping device 0x1d6b/0x0001 at 005:001: cannot open: Access denied (insufficient permissions)
libusb: error [_get_usbfs_fd] libusb couldn't open USB device /dev/bus/usb/004/001: Permission denied
libusb: error [_get_usbfs_fd] libusb requires write access to USB device nodes.
[sanei_usb] sanei_usb_init: skipping device 0x1d6b/0x0001 at 004:001: cannot open: Access denied (insufficient permissions)
libusb: error [_get_usbfs_fd] libusb couldn't open USB device /dev/bus/usb/002/001: Permission denied
libusb: error [_get_usbfs_fd] libusb requires write access to USB device nodes.
[sanei_usb] sanei_usb_init: skipping device 0x1d6b/0x0001 at 002:001: cannot open: Access denied (insufficient permissions)
libusb: error [_get_usbfs_fd] libusb couldn't open USB device /dev/bus/usb/001/001: Permission denied
libusb: error [_get_usbfs_fd] libusb requires write access to USB device nodes.
[sanei_usb] sanei_usb_init: skipping device 0x1d6b/0x0001 at 001:001: cannot open: Access denied (insufficient permissions)
[sanei_usb] sanei_usb_init: found 1 devices
[sanei_usb] sanei_usb_init: device 00 is libusb:003:003
[dll] init: backend `epkowa' is version 1.0.213
[dll] sane_get_devices: found 0 devices
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
[dll] sane_exit: exiting
[dll] sane_exit: calling backend `epkowa's exit function
[dll] sane_exit: finished
From those messages I see that sanei_usb found the scanner:
[sanei_usb] sanei_usb_init: found libusb-1.0 device (0x04b8/0x0116) interface 0 at libusb:003:003
[sanei_usb] sanei_usb_init: found 1 devices
[sanei_usb] sanei_usb_init: device 00 is libusb:003:003
but, then sane_dll reports
[dll] init: backend `epkowa' is version 1.0.213
[dll] sane_get_devices: found 0 devices
The fact that sanei_usb found the scanner doesn't seem to get passed from sanei_usb -> epkowa -> sane_dll
I wonder if this message from epkowa has something to do with it?
backend.c:163: [epkowa][m] authorisation not supported
Any suggestions?

How to set up a scanner-

hi, i have an epson scanner perfection v500 photo. i've just downloaded its installer (and installed it) but i don't know what to do to run it with photoshop cc…may you help me?
Message was edited by: paolo7862

Hello Shazoreilly,
Thank you for using Apple Support Communities.
I understand that you would like to set up a scanner. The following article on adding or removing a printer should be of assistance. While it refers to printers, it is also applicable to scanners. Specifically see the section on adding a Wi-Fi printer.
OS X Yosemite: Add or remove a printer
Regards,
Jeff D.

I have an Epson scanner that is apparently no longer supported because it is a PowerPC app. It's a very good scanner that worked fine until I upgraded to OS Mountain Lion on my MacBook Pro. Any suggestions on how I can continue to use it?

I have an Epson scanner that is apparently no longer supported because it is a PowerPC app. It's a very good scanner that worked fine until I upgraded to OS Mountain Lion on my MacBook Pro. Any suggestions on how I can continue to use it?

For that model, Epson has this information:
ICA Scanner Driver
07/17/12
Description: The latest Mac OS X ICA scanner driver for your Epson product is available only via Apple's Software Update. Here's how to get it:
1. Connect the all-in-one or scanner to your Mac and power it on.
2. Select the  menu, then Software Update.
3. Follow the on-screen instructions to install the available updates.
Note: Software Updates may find multiple updates for your system. You may choose to install all or some of the updates by clicking on Show Details.
Compatible Systems: Mac OS X (v10.8.x)

I upgraded to 10.8.4 and now it won't let me use my Epson scanner, saying "power pc applications are no longer supported." How do I make it work?

I upgraded to 10.8.4 and now I can' use my Epson scanner I get a message saying, "ou can't open the application Epson Scan apps because Power PC applications are no longer supported." I also can't synch my old Palm Pilot for the same reason.
How can I fix this?

We need to sort out some facts here first:
• You cannot be running Mt. Lion on your iMac G5. What Mac is it? What is the Model Identifier listed in About This Mac; More Info; Hardware Overview
• What is the model of your Epson Scanner?
• Have you attempted to scan using Image Capture, located in your Applications folder?
• Your Palm Pilot software will only run in Snow Leopard; so depending upon which Mac you have, you will either have to:
1) partition your hard drive or add an external hard drive and install Snow Leopard into it to "dual-boot" when you want to access you Palm software, or
2) install Snow Leopard Server (now available from Apple for $20 telephone orders USA & Canda only) into Parallels 8 to run your Palm software in Mt. Lion:
[click on image to enlarge]

I have upgraded to Mountain Lion and have found that some of my software no longer works, notably Image Browser and also the Epson Scanner Perfection 3490 software. Is there a 'patch' or way to allow me to use these programmes especially the scanner.

I have upgraded to Mountain Lion and have found that some of my software no longer works, notably Image Browser and also the Epson Scanner Perfection 3490 software. Is there a 'patch' or way to allow me to use these programmes especially the scanner.

Apple discontinued support for PowerPC apps with Lion, I think, so you're out of luck there. No patch coming, unfortunately. Best to upgrade whatever old applications you have or, since it seems like you're using some relatively old software, scout around for replacements that give you the functionality you need.
Go to Apple menu > System Preferences > Print & Scan and select your scanner from the list--if it's not there you'll need to add it (start with the little plus icon). Once you have it in the list you can click on the Open Scanner button and a pretty barebones scanner driver will load for you. But Image Capture (as mentioned previously), found in your Applications folder, will probably do the job as adequately, or better, than your old scanner software.

After upgrading to mavericks my epson scanner in not usable

after upgrading to mavericks my epson scanner in not usable

Hi XinaK,
Is you Workforce 600 is online and connected ?
Infos from Epson :
Do one of the following:
USB
Connect your product to your Mac using a USB cable and make sure the product is turned on.
Wireless
Connect your product to your router wirelessly and make sure the product is turned on. Note: You'll need to use the product's control panel to establish the connection to your router.
Ethernet
Connect your product to your Mac using an Ethernet cable and make sure the product is turned on.

Compatibility of epson scanner w/ intel imac

I have 2 new intel imacs, as well as a G4 imac. I'm trying to connect my new Epson scanner (Perfection 4990 Photo). When installing the software, it is looking for a classic environment. The online drivers from Epson's website seem to be for v10.4.4, and I'm running 10.4.10. Does anyone know whether this Epson scanner is just plain incompatible with the intel steel imacs? I have tried to contact Epson in various ways, all with no success. I'm a graphic designer and have previously had success w/ Epson scanners, but I'm tearing my hair out and ready to pack it up and return it for another brand. Their lack of support is outrageous. Does anyone share this experience or have any advice??? I'd appreciate it.

What do you mean that it is looking for the classic environment?
Are you able to open the .dmg successfully?
BTW, this is the discussion area for the much older iMac G3 CRT. You should post future questions in the Intel iMac discussion area.

I Have a Macbook Pro that does not have a disk drive. How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased. I registered the S/N and I can't find the Free download anywhere only trials.

I Have a Macbook Pro that does not have a disk drive. How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased. I registered the S/N and I can't find the Free download anywhere only trials.

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Microsoft problem in image aquisition from Epson scanner

I cannot get my Epson Perfection 3200 Photo to scan even using its own Epson Scan program. I always used Photoshop 7 to scan and import the images easily. Then we moved to a new house, and when I went to reconnect everything, Microsoft doesn't recognize the Epson scanner no matter what I do. Epson technicians were not able to help. I believe that it's a Microsoft acquisition problem. It says "Could not open the TWAIN source". Should I just remove everything that has to do with Epson, even the plug-in in Photoshop, then recalibrate my monitor and reload Epson after that? --thank you, L Williamson

Re-installing is the first step, make sure after the un-install that you remove any vestiges of the install left over. Disconnect the scanner while doing this. After you are finished, shut off the computer, re-connect and start the scanner, start the computer again and let Windows find it and then install the latest software for the scanner.

How can I use the Epson scanner Perfection V600 Photo in Photoshop cs5.1

How can I use the Epson scanner Perfection V600 Photo in Photoshop cs5.1
I am not able to see the scanner in photoshop.

Are you using a mac or windows? And what version?

Photoshop Elements 8 import from Epson Scanner?

How can I get Photoshop Elements 8 to import from my Epson scanner? On my previous computer, the scanner just showed up when I selected "Import" under File? I've spent 2.0 hours with the supposed "tech support" in India and they had no idea. I've been using Elements 4 on my iMac for years and it worked perfectly. Help!
I'm starting to learn that I just spent good money for Elements 8 for nothing. It would appear that Epson has refused to make a TWAIN plugin for Photoshop Elements 8 so it will talk to the scanner and the program seems to be filled with bugs wshen used with Snow Leopard. Anyone have any answers?

There is a Photoshop Elements forum.
http://forums.adobe.com/community/photoshop_elements

Setting up epson scanner

Similar Messages

Maybe you are looking for