Setting up ichat

Help can someone help me to set up ichat.I have called apple twice and no one seems to have help me. I have set up a mac and aim account, but I am having a problem setting up a video chat with someone else. They also have a mac and aim account, and added them to my buddies list. I am get very disgusted with it. I someone can help me.
de.dd7

Hi,
If she does not have a Camera that could be why you don't see a Camera icon for her.
Also if you do not have Show Video Status ticked in the View Menu of iChat none of your Buddies will have camera icons.
Same for Show Audio Status and those Buddies that can do Audio Only chats.
Last time I checked the AIM for Mac app did not do Video.
If she is using AIM for Mac rather than iChat she will not be able to Video.
Bonjour is for other Macs on you Local Network (LAN) so unless she is with you at your house and has iChat open and Bonjour Enabled you will not be able to See her On line.
If she is using iChat then you need to mac sure our Firewall is allowing iChat and that iChat is allowed through your routing device(s)
8:25 PM Monday; December 21, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

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