Setting up iTunes U account in Africa

Hi. We would like to set up an iTunes U account for our institution, we would be the pioneering institution based in Africa to do so and I believe we have the right content. Last year we received half a million hits on our Open Educational Resources, majority from outside the continent. Who can I contact to facilitate this?

This is rather unfortunate because I believe we have a lot to offer the rest of the world. Incidentally, the majority of the 500,000+ hits to our portal http://oer.avu.org last year came from outside the continent, with the highest number coming from Brazil, followed by the United States, the Philippines, Kenya and France in that order.
We will keep a look out as well as try mobilize support for this facility to be extended to more countries.
Best Wishes

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Setting up iTunes Store Account for Grenada

Hi,
Has anyone been able to set up an itunes store account using a debit/credit card with a Grenada billing address?
I am trying to set up an Ipad from Grenada and Itunes is saying the form is not complete even when every field in completed.
Looks like Apple's billing address completion form is not compatible with billing addresses from Grenada because it's looking for a postal code and the form does not have one.
Any ideas or workarounds?

Hi...
Not sure if this applies in your case, but your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
Use can the email form to contact Apple here > Apple - Support - iTunes Store - Contact Us

HT204053 The entire family has used one itunes account for years. How do we all set up separate iCloud accounts now?

The entire family has used one itunes account for years. How do we all set up separate iCloud accounts now? Or should we? 5 macbooks, 2 ipads, 4 iphones, 2 itouch, 2 imacs. How does one decide what to sync, share and what not to? Green Jeans.

You need to start by understanding the distinction between iTunes and iCloud - Apple confuse the issue by referring to 'iTunes Match' as part of iCloud. It isn't.
You don't have to have the same login (Apple ID) for iTunes and iCloud; many people don't and there's no problem about it.
Your iCloud ID gets you email, calendars, contacts, iWork documents and PhotoStream syncing between devices.
Your iTunes ID gets you the iTunes Store, the App Store for iOS, the Mac App Store for OSX,, 'iTunes in the Cloud' (downloading of purchased items to any logged-in device) and 'iTunes Match' (uploading of songs not purchased in the iTunes Store).
Your family members can easily each get their own iCloud account to keep email etc. separate - in each case they will need a different non-Apple email address (a free one from Yahoo etc. would do) to set up the ID. If they are sharing a Mac they need to be using a separate user account.
They can have their own iCloud accounts and still all sign into the same iTunes account: or they can open their own iTunes accounts using their new iCloud Apple IDs.
BUT they cannot transfer items purchased under the present iTunes ID to different iTunes IDs.

I have set up a second iTunes user account on my PC, but when I create the new iTunes account it copies the music, videos etc from the original account and they seem to be linked. What am I doing wrong?

I have set up a second iTunes user account on my PC, but when I create the new iTunes account it copies the music, videos etc from the original account and they seem to be linked, so that when I delete a song from one library it deletes from the other one.
On the online tutorials I've seen it shows that when you create a new iTunes library it should open as a blank account, but that isn't happening.
What am I doing wrong?

If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
If necessary:
iOS: Device not recognized in iTunes for Windows
or
iOS: Device not recognized in iTunes for Mac OS X

Trouble setting up iTunes account with Paypal

I've been having a really hard time setting an iTunes account. I don't want to use credit cards at all and according to the iTunes customer support, I don't need a credit card:
"A credit card is not required. However, if you do not wish to add a credit card, you must add a debit card or add and confirm a bank account before you can send money with your PayPal account."
I've had my Paypal account for a while now and I have my bank account confirmed and tied with Paypal. My problem occurs when I try to make an iTunes account. I select Paypal from the payment choices and choose to validate it. I'm taken to a login screen for Paypal where I log into my account and accept the billing agreement. Afterward, I'm brought to a screen where I have to input credit card information. I have a bank account confirmed with my Paypal account, so why would I need a credit card? Please, can somebody help me out here?
I sent Apple's customer service an email about a week ago and I'll I got back was a confirmatio of the email I sent.

I've e mailed support about this exact problem, (6 times) still no answer. My PayPal account shows iTunes as pre approved, but the bottom line iTunes *****.you know there has to be way more of us out there, the obviously don't care.To bad iTunes has to ruin the iPod. sorry, but it seems ikewasted time. Try Paypal support.
signed, i Tuneless

HT1351 I have a new iPod Touch......I was able to successfully set up a new account, but I want it to be separate from the 800 songs I already have in my iTunes library. How do I set up a separate library on the same computer?

I have a new iPod touch; I have an iTunes library of music for an older iPod shuffle. I'd like to set up the iPod touch for my wife with a separate library of music - I was successful in setting up a separte account, but it seems my 800 songs are still there in the library. How do a set up a new account on the same computer without bringing along all the music that will clog up her iPod touch?

There's a few ways of doing it. The following document may be of some help:
How to use multiple iPods, iPads, or iPhones with one computer

I have an iTunes account with my own music library. My wife wants to have her own music library. Is there a way of setting up a sub account for her, or do I have to set of husband playlists and a separate set of wife playlists?

I have an iTunes account with my own music library. My wife wants to have her own music library. Is there a way to set up a sub account for her, or do I have to set up a set of husband playlists and a set of wife playlists?

Sorry, but that's not possible.
You can share iTunes libraries on a network > iTunes: Setting up Home Sharing on your computer

Set up itunes account with two different credit cards

Is it possible to set up an existing iTunes Store Account with two different credit cards?
I am currently registered with a personal card but wish to make one purchase for work (Lion OS) using a company credit card.
many other sites let you choose what card to pay from, multiple addresses, etc. but I don't see any options from apple site.
for this purchase I am considering:
1. going into the "edit payment information".
2. editing all the info related to the company card and address.
3. completing the purchase and download
4. going back to the payment info and putting back my original personal informaton.
there must be an easier way -- or is this the only apple offering.
any advice appeciated. TIA.

the_0ne wrote:
but this discussion is clearly for people that have multiple accounts because they have multiple credit cards.
This is incorrect.
It is very clearly for people with a single iTunes account and they want to use multiple credit cards for purchases on that single iTunes account.
If I had one iTunes account with multiple credit cards registered (which again, is what this discussion is in reference to),
Huh? You just wrote it was NOT that.
I bought Lion through my company, which means I logged into the App Store with my company's credentials, of which I have my company credit card registered.
You mean your company paid for it. You are simply the one who did the purchasing using company funds.
I now have a new iMac of which I want to install Lion. Apple allows you to install this same install multiple times on your own personal machines. I had to remember which account I bought Lion on so that I logged into the App Store correctly. If I would have logged into my new iMac with my personal account, I would have then bought Lion again, of which I didn't want to do.
But you did not purchase Lion with your personal account. It was purchased on your business account.
If you want Lion on your persona/home computers, you will need to purchase it.
I also wanted to install iPhoto. I bought iPhoto on my personal account. I had to then log out of the app store from my company account and log back in using my personal account to install iPhoto or I would have just bought iPhoto with my company's credit card, of which I would have been in a good amount of trouble.
Imagine if I bought 3 or 4 apps a week and these apps were scattered across my business account and my personal account. Each time I wanted to install these apps on one of my multiple machines in my house, I would have to remember which account I bought the app on. or go to my purchases or which there could possibly be dozens of apps in each account.
I would hope that your company requires you to track purchases you have made with their money.
And I would think that you would want to keep track of all business purchases so you can get reimbursed (for the purchases you made on their behalf). If/when you leave the company, they can get company owned software that you purchased with their funds.

2 iphone 5's, 1 itunes account to share music; how do you set up 2 icloud accounts using one MacBookPro?

My wife and I each purchased the iphone 5 and we share an itunes account. How do I sync our iphones to our MacBookPro so we each have our own iCloud account (contacts, calendars, etc.)? We want to be able to share the itunes music on our computer.

If you are sycing your contacts and calendars with iCloud, don't sync them with your computer using iTunes. If you sync with both iCloud and iTunes this will cause duplicates. If you want to keep your contacts, calendar, etc. separated rather than merged, be sure to set up separate iCloud accounts on both phones using different Apple IDs. You can continue to share the same Apple ID for purchasing music, apps, etc.; it does not need to be the same as the ID you use for iCloud, iMessage or other services.
In terms of syncing your music and other non-iCloud data with the same computer, this article will explain different options depending on how you want to set it up: http://support.apple.com/kb/HT1495.

HT4796 I used migration to transfer iTunes from pc to mac book. It had me set up another user account. Now i have 2 user accounts and i have the iTunes on the wrong one. How do i get the iTunes on the original account.

I used migration to transfer iTunes from pc to mac book. It had me set up another user account. Now i have 2 user accounts and i have the iTunes on the wrong one. How do i get the iTunes on the original account.

In Mail Preferences/Accounts/each GMail account, set up the SMTP Outgoing Server for each account separately, going into SMTP name/edit/Advanced and specify the Username of each account. The Outgoing servers must be two different servers, authenticated by the Username and Password of each.
Otherwise, the GMail SMTP server will change the from address to that of the account where the SMTP server was setup.
Ernie

HT4137 I have two iPad's that use the same iTunes/store account. I want the two devices to play games with with other, but it recognizes them as the same. I have set up two different iCloud accounts, but still not recognizing the users as different. What

Hello, I have no idea if my question went out, so I'll post it again. I have two iPads (one 3rd gen and one 4th) that use the same iTunes/store account. I want the two devices to game with each other, but the apps recognize them as the same. I have created two different iCloud accounts in an attempt to differentiate between the two, but no luck. How can I continue to use the same iTunes/store account for music and movies, but also have the two devices recognize each other for games?

You can share your iTunes ID and still have separate iCloud accounts with separate IDs, they don't have to be the same. If you kids don't already have an iCloud account, have them set up separate accounts on their devices using separate IDs. If they are already sharing your account, migrate their devices to separate accounts. To do this, start by saving any photo stream photos they wish to keep to ther camera roll (unless already there) by opening your my photo stream album, tapping Select, tap the photos, tap the share icon (box with upward pointing arrow), then tap Save to Camera Roll. If they are syncing notes with iCloud, you'll need to open each of your notes and email them to them so you can later copy and paste the text into new notes created in their new account. Then go to Settings>iCloud, tap Delete Account (which only deletes it from thier device and won't effect your device), choose Keep on My iDevice and provide the password to turn off Find My iPhone (if using iOS 7). Then sign back in with a different Apple ID to create their new account and choose Merge to upload the data. Once everyone is on a separate account you can go to icloud.com from your computer, sign into each account separately and delete your data from their account.

My wife and I have been using the same iTunes account, but would like to have separate apps on our phones. How can I set up a separate account for her?

My wife and I have been using the same iTunes account for both our iPhones, but she wants separate apps from mine. How can I set up a second account in her name, delete the apps on her phone and start from scratch with just the apps she wants on her phone?

If you have the old phone, connect it to iTunes, right click on the device, and choose transfer purchases. If you no longer have the old phone, I don't believe there is a way to recover them, as they were on your original device.

How do I set up an administrator account so my daughter who is under 13 , so she can access itunes herself. Main access will be via itunes vouchers . I don't want to create credit card access.

how do I set up an administrator account so my daughter who is under 13 ,
can access itunes herself. Main access will be via itunes vouchers . I don't want to create credit card access.

There is no such account. The iPod is really a one-user device
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
You can then redeem a gift card(s) into the account

HT201269 Hi. My kids are all on my itunes account. They have purchased music and apps. I need to set up their own accounts since when on my account they also get my ext messages. How can I set up new accounts and transfer what they purchased from my ac

Hi. My kids are all on my itunes account. As a result they also ge my text messages. I would like to set up their own accounts but be able to transfer the songs and apps they purchased. Can this be done?

You can still share an iTunes account for purchasing and downloading content. Just create a new Apple ID for iCloud to use for Messaging. If you try to create a new Apple ID for music and content, everything on their phone is tied to the Apple ID used for purchases, and would then require the password for that Apple ID to update. The way I described is easier.

My kids set up itune account on my computer and no one remembers the password. I want to start my own itunes account, but I would like to get some of the music off this account. Any suggestions?

my kids set up itune account on my computer years ago and no one remembers the password. They started new accounts on their macs. I want to start my own itunes account, but I would like to get some of the music off this account. Any suggestions?

The easiest way would probably be to recover the data of the old account and change it to match your current info, after that you can continue to use the account without any problems. To recover your account go to: Apple - My Apple ID
Alternatively if you want to start a new account do it and then contact iTunes support to see if the y can transfer your purchases (I know of cases on which they have done it)

Setting up iTunes U account in Africa

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