Setting up new BT email account on android phone

Hello everyone,
I've recently made the transition from BT Yahoo to BT Mail. I have no problems logging onto my emails using my laptop, but can no longer view my emails on my phone (Samsung Galaxy 4).
I've followed the instructions in the BT help pages regarding removing the email account on the phone and reconnecting via IMAP/POP, but the phone continuously tells me that I can't connect to the server and I've tried both Pop and Imap now. The username and password are both correct. I'm at a loss to understand what's going on.
Can any of you help?
Kind regards
Dottielottie
Solved!
Go to Solution.

Thanks Licquorice,
I tried to do as you suggested yesterday several times and I just couldn't connect. Today, it seems to be working after a password reset.
Does it matter whether I connect to IMAP if I was connected to POP initially? All the BT help guides say it's preferable to connect to IMAP, but it looks like my Yahoo mail was connected to POP. Do I have to use the same server as before and which is the best?

Similar Messages

HT201320 After setting up my shaw email account on my phone, i go to mail and the Welcome to Mail screen opens with the icloud, exchange, google, etc shows. How do i get past this screen to see my actual email?

After setting up my shaw email account on my phone, i go to mail and the Welcome to Mail screen opens with the icloud, exchange, google, etc shows. How do i get past this screen to see my actual email?

Yeah, I've done that. And the I click the mail app to try to check my mail, and that screen that I described above shows up.

Setting up new icloud email account

Do I need to set up a new account and apple ID to get a new icloud email account? Its askling me to set up my account so I guess my question is when asking to set up new apple ID, this is not the id and password I use to access itunes and things like that right? Sorry, Im a little new to this

Hey meharazim,
Try turning off your iPhone, and then going to the Apple ID website to see if you can edit/update your information. I'll include some information below inclucing a link to the Apple ID Support team if you need help straightening this out.
Once you have the Apple ID straightened out, if you are still not able to delete the iCloud account, you may need to restore the iPhone as a new device.
Change your Apple ID - Apple Support
http://support.apple.com/en-us/HT202667
Contact Apple for help with Apple ID account security - Apple Support
http://support.apple.com/en-us/HT5699
How to erase your iOS device and then set it up as a new device or restore it from backups - Apple Support
http://support.apple.com/en-us/HT4137
I hope this information helps ....
- Judy

Setting up a 2nd email account in Mobile Me.

I have set up a 2nd email account on my phone. However, I do not know how to set up a 2nd account on Mobile Me on my computer.

You need to get the required settings from Comcast for creating the account with the iOS email client.
http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/Screenshots-of-iPho ne-5-mail-settings/td-p/1439257

I have an iphone 5 with ios 6. I am trying to setup a new exchange email account. I need the backslash but it is not available. I can find it on other apps but not when trying to set up the mail account. (it is not on the keyboard)

I have an iphone 4s with ios 6. I am trying to setup a new exchange email account. I need the back slash but it does not show up on the keyboard. I know it is supposed to be on the +key (and is for other apps) but for some reason it is not available when setting up an email account. Is this on purpose or am I doing something wrong?

I can tell you that with Sprint their coverage area isn't as good as Verizon or AT&T.
Are you sending these imessage while on wifi or cellular data? Also your husband would need to be in a good coverage area.
Usually when imessage is unavailable it will send it as a text. Does your husband receive your imessage as a text?

My itunes account was set up under an email account that has been deleted. I started a new itunes account but have the same device as with the old account. How do i keep my music thats on my ipod touch from being deleted when i sync it to my new account?

My itunes account was set up under an email account that has been deleted. I started a new i tunes account but have the same device as with the old account. How do i keep my music thats on my ipod touch from being deleted whin i sync it to itunes after purchasing new music?

I have the same problem (deleted email account). I think I mistakenly set up an account when I was buying an Apple product online, not realizing that it would be the same ID as my iTunes.
What is the way to actually contact Apple?
I have been clicking around in circles for hours! Will I have to pay them to resolve this? I don't have any products still have applecare . . .

I just got my daughter a new macbook pro. She currently shares my wires apple id for iTunes on her iTouch. I need to set up an email account for her. Is there any way to set up a new iCloud email account but still use my wires apple id for iTunes?

I just got my daughter a new macbook pro. She currently shares my wifes apple id for iTunes on her iTouch. I need to set up an email account for her. Is there any way to set up a new iCloud email account but still use my wifes apple id for iTunes?

No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that.

I can't set up an imap email account on new ipad.

I went to settings and did everything required to set up my imap email account. The account won't send or receive emails. The internet connection is great. I can set up a Gmail account with no problems, but the imap account won't work. I had my ISP reset my password, so that isn't a problem. Any suggestions?

hi problem is, when i start on the first screen - name,email add etc it then goes off and gets the info automatically and sets it up as a POP account - how do i change it to IMAP?
Thanks

How to set up just an email account? - it's not working

Hi there,
Could someone please let me know how to set up just an email account for a staff member?
I tried "E-mail Accounts" - Add an email account - but the password verification NEVER comes through. I've tried send password recoved but does not work (ive deleted it and tried 3 different Password recovery e-mails - gmail / local and another BC one too).. nothing is working.
So then I read the knowledge base which is out of date:
http://kb.worldsecuresystems.com/000/bc_8.html?bc-partner says to set up an email account you need to go to Site Users (which doesn't exist) to tick "enable email" - so I tried Admin users but it has no email only option..

Hi Dandy,
You can still switch to V2 view to find things. Something I am still doing when I do these irregular jobs, as they only happen when a site goes live and that will only be once a month for us. Twice some months.
Although I just tried going to V2 and getting up the V3 view, but it didn't send me to the page I wanted.
I notice that there is a new tab in V3 called Email accounts, where you can set up email accounts now. Try there.
You will need to have the user set up first under Admin Users and User Roles first I expect.
Also check workflows are set up properly once you have gone into Email Accounts and set up the email address.
Or maybe just go back to V2 and do it all there. Click in top rh corner to get back to it.

How do i obtain a new iCloud email account

My father set up a new ipad mini for my mother without setting up an icloud email account. How do I go back to reset and obtain an icloud and apple Id?
My father set the ipad up with a gmail account and forgot the password so everything is messed up help.

Well the Mac is way too old, but rhis situation may not be as bad as it appears. Take a look at these kb articles.
1. Did they enter an email address to use for an Apple ID? If they didn't, then they can create one where I stated in the other post - Settings>iTunes and App Store. They can create the ID in there.
If they want to use a credit card with their Apple ID. See this.
iTunes: How to set up an Apple ID within iTunes - Support
if they don't want to use a credit card, then they can create the ID this way.
Create iTunes Store account without credit card - Support - Apple
2. This might help with the iCloud account. It is really quite simple.
Apple - iCloud - Learn how to set up iCloud on all your devices.

I cannot add a new pop email account in my "iphone 6"

I cannot add a new pop email account in my iphone, when i confirmed "saving account" it is automatically being closed and kick-out me from?
It is iPhone 6 and the system is iOS 8.1
I am going to select "Others" and then my user name, password and "next".
Then IMAP and POP settings screen is coming. I am going to select "POP" with my incoming and outgoing server details.
And finally I am going to proceed with "save".... So... pupff........ it is going, closing, kicking me out. Maybe 20-25 times since yesterday I try it but no win.
What should I do for these my friends. This is my business email... It was working before in iPhone 5s and afte iPhone 6 I make reset for 5s.
I try later on for 5s again. It make me the same thing also. They are not allowing me to add a new pop email address.

Is it your own domain?
Have you tried setting up as Exchange?

I can't seem to set up a second email account with Mail. Help...and thanks!

I'm having an impossible time setting up a second email account on Mail. Seemed as though it would be simple but after I've done all the basics, it sets up the account on MobileMe instead of iCloud and there it stops. Can't send or receive messages. I'm lost! Advice?

I do have an iCloud account and have since October. I am trying to set up a second email address. Perhaps I'm asking Mail to do more than it's equipped to do.
I have set up an alias with the new email address through my existing iCloud account. However, when I test sending and receiving, the emails to and from the new address are in the same list as my regular Mail. Not sure this helps with my desire to separate the two! Perhaps I'm still doing something wrong.
I do appreciate your help.

I can't set up my personal email account

Hi! am hoping someone might be able to help. My storm was delivered this morning and I have been unable to set up my personal email accounts through the setup wizard. I only have the option to set up a work email account using a Blackberry Enterprise server and NOT add or create an account.
I've already completed the suggestions of a previous post
http://supportforums.blackberry.com/rim/board/message?board.id=9500&thread.id=483
i.e. setting up mailing account with vodafone and trying to activate on the wireless network but nothing seems to work. Am I just being too impatient?? Do I have to wait for activation? Or am I just stupid?!?!?
Any suggestions much appreciated.

Rick you need to call them and let them know you have a new BlackBerry and have them register the PIN and IMEI number on your account, and re-establish the BIS account to your SIM.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HT4864 I'm confused with the syncing of email with Icloud. Do I need to use the new Icloud email account instead of my existing outlook accounts?

I set up Icloud and an icloud email account in outlook 2010. The calendar dates transferred to my Iphone but nothing of the emails. The only email that go to my iphone are those that go to the new Iphone email account in outlook. Do I have to use the Icloud email account instead of my existing outlook accounts in order for my email to sync? If not what can I do to get my outlook email to sync with my iphone? Thanks.

iCloud only "syncs" data in the iCloud account, not data in other external accounts such as Gmail, Yahoo, etc. If your email, contacts and calendars are hosted by another external account, such as Gmail/Google, you may want to not sync this data using iCloud as you would have import it all to the iCloud account in order to do so. Instead, add your external account to your iOS devices and in Settings>Mail,Conacts,Calendars>Add Account and turn on contacts and calendar syncing with your external account.

Setting up Google Apps email account on Blackberry Curve

I have been trying to set up google apps email account on my new Blackberry Curve. I have no issues setting up my personal Gmail account but cannot get it to accept google apps account which I use for business. Help.....!
Leisa Borges

Lisa,
How are you setting up your email account? Are you using your carrier's BIS website or do you mean with the Gmail application for Blackberry? What phone model do you have 83XX and what OS are you running on your phone (go to Options>About) -- 4.X.X.XXX?
Provide a little more info on what exactly you did and I'm sure somebody on these forums will be able to help you out
Cheers,
Kijana
Please remember to:
1. Mark Accept as Solution on the appropriate post once your issue has been resolved
2. Give Kudos to helpful posts (click the star next to the post)
Thanks

Setting up new BT email account on android phone

Similar Messages

Maybe you are looking for