Setting up new phone with iCloud

My iPhone 4 was water damaged and I bought a new iPhone 5. I am setting up the phone and trying to restore my data from my iCloud back up. It is saying there is a problem loading my iCloud backups. If I set it up as a new iPhone have I lost everything? Thank you in advance for your response.

You will lose settings, saved app data, your camera roll, etc..
The ponly things you can retain is what will sync back via iCloud:
Settings > iCloud

Similar Messages

  • Trying to set up new phone with iCloud. My backup shows up but not in bold so it won't let me select it. Any ideas??

    Trying to set up my new iphone. Saved my info from iCloud and when I try to download on the 5c it is not in Bold so it won't let me select it but it does show my backup at 4:09. Any ideas??

    Make sure your 5c is running the same or higher version of iOS as the one you backed up.  If it isn't you cannot restore the backup until you update the phone.  Then make sure you are restoring the backup this way: https://support.apple.com/kb/ph12521.
    You phone won't need to be from the same provider or have the same telephone number to use the backup, but you will need to be signed into the iCloud account that you backed up your old phone to.

  • Trouble setting up new device with iCloud backup

    I am trying to set up a new Mac Book Pro, and a new iPad Air. I wasn't sure which to choose, set up as new or from iCloud backup. I was having challenges backing up to iCloud from my iPhone, so I chose set up as new, thinking when I logged into iCloud I could transfer the info. We used the new devices, the contacts were blank and my husband added myself and him to the Contacts.
    I was able to back up my iCloud on my iPhone, so I started over from scratch with the new iPad, and chose restore from iCloud backup. the contacts and calendar are not showing up? and the only names in the Contacts are the two my husband added before.

    You can check what is stored in iCloud.
    iCloud.com > login > Contacts. 
    Then check out Calendar and Notes from there. 
    If they are there then there will be a way to download (sync) them to your iPad and new Mac. I’m not an expert in this latter procedure so I will leave it to others to post such instructions.
    If on iCloud you find some good Notes, back them up by mailing them to yourself.
    Did you have iCloud enabled on the MBP or another Mac with a copy of you Contacts on same?  Is there a Time Machine backup of same?  If so you can recover Contacts, Calendar,and Notes from that Time Machine backup.  If so post back and I’ll post instructions on such restores.

  • Setting up new phone with old apps

    Hello,
    I got the iPhone 6 yesterday. First of all I synced my iPhone 5 so that it would have all my current apps etc then I plugged my iPhone 6 into my MacBook and restored it to my most recent backup. It synced photos and music but no apps. I looked at what apps had been saved to my MacBook and there was only 1. I then restored the iPhone 6 to factory settings and did the whole thing again. Same problem.
    I did a bit of searching on google and found a piece of software called 'TouchCopy12'. I used this to put all my apps from my iPhone 5 onto my iTunes. This worked perfectly and now could see all the apps I wanted on my computer. I plugged in my iPhone 6 and chose all the apps I wanted and synced it. Some have transferred but I got an error message saying that i was not authorised to do this on this computer and I needed to authorise it. I did this but it said this computer was already authorised!
    Does anyone know a way around this? Most of them are paid apps and some are free. I don't mind downloading the free ones but I don't want to have to pay for the paid ones again.
    I don't know if this will be related, but while having my iPhone 5 i got married and therefore changed my iCloud username/email etc. I can't remember if the apps were downloaded on the old or new one. I have tried to log into my old iCloud account but I can not remember the password and when I answer the security questions it claims they are wrong and when I click to send a verification email it does not come through!
    Thank you for any advice or solutions.

    gem.mcc84 wrote:
    Hello,
    I got the iPhone 6 yesterday. First of all I synced my iPhone 5 so that it would have all my current apps etc then I plugged my iPhone 6 into my MacBook and restored it to my most recent backup. It synced photos and music but no apps. I looked at what apps had been saved to my MacBook and there was only 1. I then restored the iPhone 6 to factory settings and did the whole thing again. Same problem.
    I did a bit of searching on google and found a piece of software called 'TouchCopy12'. I used this to put all my apps from my iPhone 5 onto my iTunes. This worked perfectly and now could see all the apps I wanted on my computer. I plugged in my iPhone 6 and chose all the apps I wanted and synced it. Some have transferred but I got an error message saying that i was not authorised to do this on this computer and I needed to authorise it. I did this but it said this computer was already authorised!
    Does anyone know a way around this? Most of them are paid apps and some are free. I don't mind downloading the free ones but I don't want to have to pay for the paid ones again.
    I don't know if this will be related, but while having my iPhone 5 i got married and therefore changed my iCloud username/email etc. I can't remember if the apps were downloaded on the old or new one. I have tried to log into my old iCloud account but I can not remember the password and when I answer the security questions it claims they are wrong and when I click to send a verification email it does not come through!
    Thank you for any advice or solutions.
    Frequently asked questions about Apple ID - Apple Support
    all apps are tied to the apple id that was used to purchased the app.

  • I recovered my stolen iPhone 4s thru' IMEI tracking and Police's help. The thief had set up the phone with his apple account. He is now out of police's contact and i could not retrieve his Apple/icloud PASSWORD which i need to ACTIVATE my iPhone. Any way?

    i recovered my stolen iPhone 4s thru' IMEI tracking and Police's help. The thief had set up the phone with his apple account. He is now out of police's contact and i could not retrieve his Apple/icloud PASSWORD which i need to ACTIVATE my iPhone. Any way?

    No, not without help from the thief.

  • I cannot share information to my mac from my i phone with iCloud.. i can only share from my mac to the iPhone :s every setting seems to be find with iCloud.. any ideas ?

    i cannot share information to my mac from my i phone with iCloud.. i can only share from my mac to the iPhone :s every setting seems to be find with iCloud.. any ideas ?

    It may because you have iCloud and On your Mac views set up.
    Let's work with Contacts....
    1.  Open Contacts
    2.  Preferences
    3.  Accounts
    Does your screen look like this?
    2

  • How do I synch my new phone with the cloud?

    how do I sync my new phone with the cloud?

    Hi willardfromlos angeles,
    I apologize, I'm a bit unclear on the exact nature of your question. If you are talking about restoring or setting up your new iPhone from an existing iCloud backup (say, of a previous device), you may find the following article helpful:
    iCloud: Restore or set up your iOS device from iCloud
    If, on the other hand, you are talking about simply setting up iCloud on your new device for the first time, then these articles may be of more use:
    iCloud: Set up iCloud on your devices
    Apple - iCloud - Learn how to set up iCloud on all your devices.
    Regards,
    - Brenden

  • My iPhone 3Gs is now no longer a recognised device on iTunes after I downloaded the new iTunes with iCloud software, but it does recognise my iPad2??

    My iPhone 3Gs is now no longer a recognised device on iTunes after I downloaded the new iTunes with iCloud software, but it does recognise my iPad2??
    I run both Mac and a PC and have iTunes on both, which has previously recognised my iPhone. I had updated my Mac with the new iTunes software with iCloud and updated my iPad2 just yesterday. I then wanted to do the same with my iPhone today, but my Mac wouldn't recognise the device so I tried it on my PC, which recognised the phone but told me I needed to update my iTunes and this in turn wanted to update my iPhone software. After completing all this and restarting, my iPhone now shows the iTunes icon with the USB plug pointing towards it, obviously wanting me to plug it in to my computer to re-connect with iTunes, but now neither of my computers recognise my iPhone and my PC states an 'Unknown Device'. My Mac doesn't even see it. Can anyone help as I really need to get my phone working?? Thanks

    Hold down the Home and Power button for 20 seconds. And try to update again.
    Also read and follow this:
    http://www.apple.com/support/iphone/assistant/restore/

  • How do I get the sync of my 3GS on my computer to transfer everything (files, apps, etc.) to my new iphone4?  And then how do I move the sync to a newer computer so I can sync the new phone with the new computer?

    How do I get the sync of my 3GS on my computer to transfer everything (files, apps, etc.) to my new iphone4?  And then how do I move the sync to a newer computer so I can sync the new phone with the new computer?
    My 3GS is dying and it's synced to an older computer.  I have tons of datafiles as well as apps, music, text messages, etc. that I need to get moved to the new iphone4 I'm getting.  Then I need to move the sync to a newer computer so that I can sync the new phone and new computer.
    I understand how to get my apps to transfer to a new pc.  That's not the issue.  It's getting ALL the data from the 3GS to the 4 and then to a new computer.
    Thanks.

    Thanks much, that's very helpful for step one (getting old phone onto new phone).  Very clear. 
    However, I still have the problem of moving to the new computer.  How do I move the sync to the new computer after the new phone is set up?

  • HT201269 yesterday i plugged my new Iphone in to my laptop and connected it up with Itunes. Itunes then deleted all my pictures off my new phone and reset my new phone with all the settings of my old phone! how do i get  my pictures back?????

    yesterday i plugged my new Iphone in to my laptop and connected it up with Itunes. Itunes then deleted all my pictures off my new phone and reset my new phone with all the settings of my old phone! how do i get  my pictures back????? Before you say Icloud they are not on there

    Sorry you can't.  Looks like your phone restore to an older backup.
    future reference import your pics to your PC, that way you can always sync it back using itunes
    http://support.apple.com/kb/HT4083

  • I cannot sync my Notes between my ipad, my iphone and my mac, despite setting Notes to sync with iCloud

    I cannot sync my Notes between my ipad, my iphone and my mac, despite setting Notes to sync with iCloud. Any Suggestion?

    perfect. ok do the following:
    settings > mail, contacts, calendars > go into the exchange account. You should have an email in the account field...[email protected] or [email protected], etc.... I am assuming you don't remember the password to this exchange account so once you know the email, you can go to email providers site and click on forgot password and you will go through the steps to get a new password. Once you do this, you will need to go back into your "exchange account " and the field that has the exchange email > touch the > to open settings. Change the password to your new password you got from above. Once you do this, you can add the exchange account to your ipad and all of your contacts will sync to both devices.
    Please confirm.

  • Restore or set up new phone

    Hi, when i plug my iphone updated 4 into my Mac it only lets me restore or set as new phone?/whats going on??.

    Restore will update your iOS, and then restore contents from your last iTunes backup.  Set as new will do what you expect - set it up as a brand new unit with no history at all.

  • Restore Vs Set Up New Phone

    I just set up my new iPhone 4 but when I was syncing it I selected restore settings instead of set-up new phone. Is there a way I can un-do this or is it no big deal?
    Thanks

    Contacts and calendar events should be synced with the Address Book and iCal on your Mac and notes can be synced with the Mail.app notes feature on your Mac.
    The only data you will be losing will be existing iPhone settings, 3rd party app settings and data created and stored by a 3rd party app, and SMS/MMS. In addition, any photos and/or videos in your iPhone's Camera Roll will also be lost that haven't been imported by your computer. If any photos and/or videos in your iPhone's Camera Roll have not been imported, you can do so before restoring the iPhone with iTunes as a new iPhone or not from your iPhone's backup. With a Mac, this can be done with iPhoto, or with the Image Capture application located in your Applications folder.

  • I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this

    I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this ?! Please help !!!!

    Could you be more specific about what exactly do you want to fix now?

  • I have a new iPhone as my old one was stolen. How can I put my old contacts on to my new phone via iCloud???

    I have a new iPhone as my old one was stolen. How can I put my old contacts onto my new phone via iCloud? Thanks.

    http://support.apple.com/kb/HT4859

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