Setting up SafePoint on NAS, myCloud doesn't ask for username and password

I couldn't find an answer to this in the forum. I'm trying to set up a Safepoint on a Synology NAS. I have it configured so that you need a user name and password to access this share the safepoint should go to. When I try to set the Safepoint up in MyCloud it will find my NAS, but will then say "Retrieving Shares", but won't show any.I believe this is where I shoudl be asked for a username and password. Maybe the MyCloud can't see the share because I haven't eneter the credentials yet, but I don't know where else to enter them. I tried it in different browsers in case it's some sort of JavaScript problem, but it also doesn't work in other browsers either. For security reasons I'm not keen on having the share public, without user name and password. How can I create a Safepoint on my other NAS?

According to the WD My Cloud User Manual it appears that one has to select the NAS where they want to save the share first before they are possibly given a screen where they can enter in a user name and password. See Chapter 11 in particular Steps 3 and 4 under "Creating a Safepoint". Step 4 shows an example of the username/password screen. If the Synology NAS is not being detected by the WD My Cloud user interface then obviously there is either a problem with how the Synology NAS is detected on the local network or a problem with the WD My Cloud detecting specific NAS devices on the local network. It goes without saying that both devices should be on the same local network and have IP addresses in the same IP range. For example both should have IP addresses in the 192.168.1.x range. Edit to add: There are also the following relevent WD Support links:List of NAS drives validated by WD to work as a SafePoint backup for a WD NASHow to create a Safepoint backup of a WD My Cloud drive on another device Edit to add 2: Per this earlier thread that also discusses using a Synology NAS as a backup location for Safepoint, it appears you may have to enable the option "Enable Local Master Browser" in the Synology DSM before the WD My Cloud will see the Synology NAS on the local network.

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