Setting up substitute for first time during unplanned absence

Hi, hope you can help. I've looked through the FAQ / Wiki pages but without luck.
We've had a couple of scenarios lately where users (having never set a workflow substitute) have had unplanned absences, workflow (and notification tasks) are being sent to their workplace awaiting action ... which may not happen for some time.
I want to be able to go in to the user account and set up the substitute, is this possilble? (I am aware this could be a security function - but cannot find this either!)
Thanks

Hi,
Have you tried transaction RMPS_SET_SUBSTITUTE. I am not sure when it was introduced: it was not available in 470 system but exists in ECC6. I haven't used it in productive systems since we are just upgrading but it looks like it might do the trick for you if you are on ECC6.
Regards,
Saku

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Solved!
Go to Solution.

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========
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[ 2.759302] e1000e: Intel(R) PRO/1000 Network Driver - 1.5.1-k
[ 2.759304] e1000e: Copyright(c) 1999 - 2011 Intel Corporation.
[ 2.759338] e1000e 0000:00:19.0: PCI INT A -> GSI 20 (level, low) -> IRQ 20
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[ 2.766107] tpm_tis 00:0a: 1.2 TPM (device-id 0x0, rev-id 78)
[ 2.766808] ACPI: AC Adapter [AC] (on-line)
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[ 2.777212] mei: module is from the staging directory, the quality is unknown, you have been warned.
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[ 2.777783] ACPI: Thermal Zone [THM0] (66 C)
[ 2.778291] iTCO_vendor_support: vendor-support=0
[ 2.780137] ACPI: Battery Slot [BAT0] (battery present)
[ 2.780958] input: PC Speaker as /devices/platform/pcspkr/input/input4
[ 2.781462] iTCO_wdt: Intel TCO WatchDog Timer Driver v1.07
[ 2.781547] iTCO_wdt: Found a Cougar Point TCO device (Version=2, TCOBASE=0x0460)
[ 2.781919] iTCO_wdt: initialized. heartbeat=30 sec (nowayout=0)
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[ 2.789182] [drm] Initialized drm 1.1.0 20060810
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[ 2.789616] hub 4-1:1.0: 8 ports detected
[ 2.792925] Non-volatile memory driver v1.3
[ 2.795877] thinkpad_acpi: ThinkPad ACPI Extras v0.24
[ 2.795879] thinkpad_acpi: http://ibm-acpi.sf.net/
[ 2.795881] thinkpad_acpi: ThinkPad BIOS 8DET54WW (1.24 ), EC unknown
[ 2.795882] thinkpad_acpi: Lenovo ThinkPad X220, model 4290NL5
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[ 2.797466] thinkpad_acpi: possible tablet mode switch found; ThinkPad in laptop mode
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[ 2.800091] Registered led device: tpacpi::power
[ 2.800106] Registered led device: tpacpi::standby
[ 2.800120] Registered led device: tpacpi::thinkvantage
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[ 2.801164] sdhci: Copyright(c) Pierre Ossman
[ 2.801707] Intel(R) Wireless WiFi Link AGN driver for Linux, in-tree:
[ 2.801709] Copyright(c) 2003-2011 Intel Corporation
[ 2.801744] iwlwifi 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[ 2.801753] iwlwifi 0000:03:00.0: setting latency timer to 64
[ 2.801789] iwlwifi 0000:03:00.0: pci_resource_len = 0x00002000
[ 2.801791] iwlwifi 0000:03:00.0: pci_resource_base = ffffc90005abc000
[ 2.801793] iwlwifi 0000:03:00.0: HW Revision ID = 0x34
[ 2.801877] iwlwifi 0000:03:00.0: irq 49 for MSI/MSI-X
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[ 2.801962] iwlwifi 0000:03:00.0: L1 Disabled; Enabling L0S
[ 2.802045] sdhci-pci 0000:0d:00.0: SDHCI controller found [1180:e822] (rev 7)
[ 2.802067] sdhci-pci 0000:0d:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 2.802107] sdhci-pci 0000:0d:00.0: setting latency timer to 64
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[ 2.802188] Registered led device: mmc0::
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[ 2.815226] iwlwifi 0000:03:00.0: device EEPROM VER=0x715, CALIB=0x6
[ 2.815229] iwlwifi 0000:03:00.0: Device SKU: 0X1f0
[ 2.815231] iwlwifi 0000:03:00.0: Valid Tx ant: 0X3, Valid Rx ant: 0X3
[ 2.815247] iwlwifi 0000:03:00.0: Tunable channels: 13 802.11bg, 24 802.11a channels
[ 2.845674] iwlwifi 0000:03:00.0: loaded firmware version 17.168.5.3 build 42301
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[ 2.850630] ieee80211 phy0: Selected rate control algorithm 'iwl-agn-rs'
[ 2.862431] usb 1-1.2: new low-speed USB device number 3 using ehci_hcd
[ 2.943648] e1000e 0000:00:19.0: eth0: (PCI Express:2.5GT/s:Width x1) f0:de:f1:92:77:26
[ 2.943651] e1000e 0000:00:19.0: eth0: Intel(R) PRO/1000 Network Connection
[ 2.943712] e1000e 0000:00:19.0: eth0: MAC: 10, PHY: 11, PBA No: 1000FF-0FF
[ 2.943734] mei 0000:00:16.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 2.943739] mei 0000:00:16.0: setting latency timer to 64
[ 2.943817] mei 0000:00:16.0: irq 50 for MSI/MSI-X
[ 2.944502] agpgart-intel 0000:00:00.0: Intel Sandybridge Chipset
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[ 2.946452] watchdog: error registering /dev/watchdog (err=-16).
[ 2.946523] mei: unable to register watchdog device.
[ 2.946598] agpgart-intel 0000:00:00.0: detected 65536K stolen memory
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[ 2.946734] i801_smbus 0000:00:1f.3: PCI INT C -> GSI 18 (level, low) -> IRQ 18
[ 2.948359] snd_hda_intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[ 2.948422] snd_hda_intel 0000:00:1b.0: irq 51 for MSI/MSI-X
[ 2.948444] snd_hda_intel 0000:00:1b.0: setting latency timer to 64
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[ 3.172080] usb 1-1.4: new full-speed USB device number 5 using ehci_hcd
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[ 3.448691] usbhid: USB HID core driver
[ 3.449136] uvcvideo: Found UVC 1.00 device Integrated Camera (04f2:b217)
[ 3.450945] input: Integrated Camera as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.0/input/input7
[ 3.450987] usbcore: registered new interface driver uvcvideo
[ 3.450988] USB Video Class driver (1.1.1)
[ 3.484049] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1b.0/input/input8
[ 3.491137] HDMI status: Codec=3 Pin=5 Presence_Detect=0 ELD_Valid=0
[ 3.491298] HDMI status: Codec=3 Pin=6 Presence_Detect=0 ELD_Valid=0
[ 3.491486] HDMI status: Codec=3 Pin=7 Presence_Detect=0 ELD_Valid=0
[ 3.491637] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input9
[ 3.491709] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input10
[ 3.491765] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input11
[ 3.492050] i915 0000:00:02.0: power state changed by ACPI to D0
[ 3.492053] i915 0000:00:02.0: power state changed by ACPI to D0
[ 3.492059] i915 0000:00:02.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 3.492062] i915 0000:00:02.0: setting latency timer to 64
[ 3.538056] mtrr: no more MTRRs available
[ 3.538058] [drm] MTRR allocation failed. Graphics performance may suffer.
[ 3.538266] i915 0000:00:02.0: irq 52 for MSI/MSI-X
[ 3.538270] [drm] Supports vblank timestamp caching Rev 1 (10.10.2010).
[ 3.538271] [drm] Driver supports precise vblank timestamp query.
[ 3.538292] vgaarb: device changed decodes: PCI:0000:00:02.0,olddecodes=io+mem,decodes=io+mem:owns=io+mem
[ 3.664501] psmouse serio1: synaptics: Touchpad model: 1, fw: 8.0, id: 0x1e2b1, caps: 0xd001a3/0x940300/0x120c00
[ 3.664518] psmouse serio1: synaptics: serio: Synaptics pass-through port at isa0060/serio1/input0
[ 3.716317] input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input12
[ 4.407165] fbcon: inteldrmfb (fb0) is primary device
[ 4.575259] Console: switching to colour frame buffer device 170x48
[ 4.577042] fb0: inteldrmfb frame buffer device
[ 4.577043] drm: registered panic notifier
[ 4.607860] acpi device:01: registered as cooling_device4
[ 4.607985] input: Video Bus as /devices/LNXSYSTM:00/device:00/PNP0A08:00/LNXVIDEO:00/input/input13
[ 4.608039] ACPI: Video Device [VID] (multi-head: yes rom: no post: no)
[ 4.608122] [drm] Initialized i915 1.6.0 20080730 for 0000:00:02.0 on minor 0
[ 4.757243] EXT4-fs (sda3): re-mounted. Opts: discard
[ 4.765917] EXT4-fs (sda4): mounted filesystem with ordered data mode. Opts: discard
[ 4.776777] Adding 262140k swap on /dev/sda2. Priority:-1 extents:1 across:262140k SS
[ 5.099467] NET: Registered protocol family 10
[ 6.048650] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 6.098038] Bluetooth: RFCOMM TTY layer initialized
[ 6.098055] Bluetooth: RFCOMM socket layer initialized
[ 6.098057] Bluetooth: RFCOMM ver 1.11
[ 6.278766] iwlwifi 0000:03:00.0: L1 Disabled; Enabling L0S
[ 6.278893] iwlwifi 0000:03:00.0: Radio type=0x1-0x2-0x0
[ 6.568639] iwlwifi 0000:03:00.0: L1 Disabled; Enabling L0S
[ 6.568775] iwlwifi 0000:03:00.0: Radio type=0x1-0x2-0x0
[ 6.684082] ADDRCONF(NETDEV_UP): wlan0: link is not ready
[ 7.176563] e1000e 0000:00:19.0: irq 48 for MSI/MSI-X
[ 7.226662] e1000e 0000:00:19.0: irq 48 for MSI/MSI-X
[ 7.227110] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 10.229345] IBM TrackPoint firmware: 0x0e, buttons: 3/3
[ 10.490618] input: TPPS/2 IBM TrackPoint as /devices/platform/i8042/serio1/serio2/input/input14
[ 10.817814] e1000e: eth0 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx
[ 10.819315] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 11.186166] iwlwifi 0000:03:00.0: L1 Disabled; Enabling L0S
[ 11.186292] iwlwifi 0000:03:00.0: Radio type=0x1-0x2-0x0
[ 11.313367] ADDRCONF(NETDEV_UP): wlan0: link is not ready
[ 11.665342] e1000e 0000:00:19.0: irq 48 for MSI/MSI-X
[ 11.717591] e1000e 0000:00:19.0: irq 48 for MSI/MSI-X
[ 11.718042] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 11.964795] e1000e 0000:00:19.0: irq 48 for MSI/MSI-X
[ 12.017213] e1000e 0000:00:19.0: irq 48 for MSI/MSI-X
[ 12.017720] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 13.811264] EXT4-fs (sda3): re-mounted. Opts: discard,commit=0
[ 13.826031] EXT4-fs (sda4): re-mounted. Opts: discard,commit=0
[ 15.178905] e1000e: eth0 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx
[ 15.180472] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 25.663056] eth0: no IPv6 routers present
Any hint for tracing the root of this problem? Thank you very much!

Hi ...
If you have moved the Safari application from the Applications folder, move it back.
As far as the cache goes, there's a work around for that when you can't empty the Safari cache from the menu bar.
Go to ~/Library/Caches/com.aple.Safari.Cache.db. Move the Cache.db file to the Trash.
Try Safari.
Mac OS X (10.7.2) < from your profile
If that is corrrect, you need to update your system software. Click your Apple menu icon top left in your screen. From the drop down menu click Software
Update ...
~ (Tilde) character represents the Home folder.
For Lion v10.7x: To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library

My Wife got an iPhone at work. IT set it up the first time on another machine, they finally install iTunes on her machine but I don't know if she can sync without loosing Photos, SMS, and other things. She had six months of stuff on that phone?

My Wife got an iPhone at work. IT set it up the first time on another machine, they finally install iTunes on her machine but I don't know if she can sync without loosing Photos, SMS, and other things. She had six months of stuff on that phone?
The problem is she can't update to new software until she connect to iTunes, but she don't want to loose all that info.
My question is:
If she register her apple ID on that new computer, and sync the phone, will she loose everything? or iTunes will back up first (because apple id match) and then sync.
Otherwise, how can I do it? The closest apple store is 3 hours away. thanks!

Before you connect to a new PC, make sure that autosync is disabled in Edit/Preferences/Devices, otherwise her phone will be wiped during the following sync.
If she has data on the phone she wants to save, back up manually:
Disable autosync in iTunes, connect your phone to her new computer and right click on it in the device list and choose backup. iTunes will backup your phone without syncing. Transfer the purchases the same way, choosing "transfer purchases" this time.
When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the phone for the first time.
About backups and what's saved:http://support.apple.com/kb/HT1766
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Transferring data is also covered here: http://support.apple.com/kb/HT4137

Setting up substitute for first time during unplanned absence

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