Setting up Visual Voicemail

I gave my old iphone to my fiancee and when tapping voicemail it dials and ask for a system phone number. What do I need to do to get this set up?

You may need to reset the voicemail password. Use one of the methods in this kbase article:
http://www.wireless.att.com/support/knowledgeBase.do?content=KB81229.html

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HELP Setting up visual voicemail for samsung s5

I am trying to access my visual voicemail on my new phone and I keep getting this error: "Unable to verify subscription status. Please try again later". I don't know what to do to get this set up. I thought it was as simple as activating my new phone and everything transferring over.

I'm sorry this is happening with your voice mail joehamed. Please try powering phone all the way off, then re-add feature via My Verizon, http://vz.to/1ottQL0, then power back on and try to set up on your phone. Let's see if this helps. Please keep us posted.
Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport

I can not access my visual voicemail since the last iphone update?

I do not have access to visual voice mail since completeing the last IOS update. Can anyone help? I already tried re-setting my
network settings.

The first thing to try is to open Phone, and simply dial "1" -- hold the "1" key down for 2 or 3 seconds. That should send you to your cellular carrier's voicemail box. You may be asked for a password. Type it in if you ever had one, if not, try your telephone number as the password. If that does not set up visual voicemail, contact your cellular carrier.

IPhone 4: Visual Voicemail asks to be 'set up now' after each reboot

Hello everyone,
Here is my recurring problem:
Every time I turn my iPhone 4 off and back on, the visual voicemail asks to be set up again (when I've done it over 10 times now!). I tried resetting the network settings, taking out the SIM, and even called my phone company. They said that the issue is from Apple and has nothing to do with cell phone reception or what not... They said they have gotten a lot of calls with this issue?
I am not sure if anyone else is having this problem...?
How do I fix this so I don't need to reset my voicemail everytime I reboot?!?!
Thank you in advance.
Message was edited by: bumblebumble

The fix:
Okay, I spoke with Apple Customer Support, and this is the detailed fix for the constant visual voicemail re-set after rebooting the iPhone (4). A warning though, it's going to use up a lot of your time!
1. Make sure that you've synched your iPhone, and have a computer back up (which includes all of your contacts, apps, email, photos, etc. - EVERYTHING.
2. Reset your iPhone 4 back to the factory default (this erases EVERYTHING from your iPhone). This is the "Restore" option found on the "Summary" tab in iTunes when your iPhone 4 is selected.
3. After step 2 is complete, when you are given the option to restore the iPhone either from a back-up, or start as a new iPhone, choose the new iPhone option (it's possible that your back-up has a "corruption" which lead to this problem).
4. Re-synch, and re-add all of your apps, movies, books, and photos, etc. You will have to redo any folders that you may have made (pain!).
5. You may have to update the phone's carrier settings (remember when you first got the phone?), by pressing a prompt on the phone if it tells you that a carrier update is available (download the update). The phone will also prompt you with the fact that it's now registered (with your carrier). This only takes a second (the shortest part of the whole process). Your visual voice mail should work. Your greeting may be set to "default", but if you choose "custom", your greeting should be there (push "play" to make sure). If not, then record a new one. My greeting was still there, and I didn't have to re-enter my password. All of my old messages were still there, too. Success!
6. You'll have to re-enter your wi-fi password in order to re-enable wi-fi.
7. You're done. It works. I've tested it, by restarting (re-booting) the iPhone 4 several times.
8. Go to bed, because it's late!
You're welcome!
-Mark.

I lost my Visual Voicemail when upgrading to iphone 5. New phone was set up from itunes backup of iphone4 but my Mac tells me there is an iCloud back up of my phone prior to this date. Will my Vis Voicemail be on this and can I get it on my new phone?

I lost my Visual Voicemail when upgrading to iphone 5. New phone was set up from itunes backup of iphone4 but my Mac tells me there is an iCloud back up of my phone prior to this date. Will my Vis Voicemail be on this and can I get it on my new phone?

I see. Apple's documentation on what is included in the iCloud backup doesn't explicitly say that it contains voicemails, but that doesn't mean it does not. You would just have to try restoring the backup to find out.
To restore to your iCoud backup you have to start by erasing the phone. Go to Settings>General>Reset and tap Erase All Content and Settings. Then go through the setup screens on the phone and when given the option, choose Restore from iCloud backup. You will then sign into your iCloud account, accept the terms and conditions, then choose the backup you wish to restore from. To see an older backup, you may need to tap "Show older backups" (see image below). Be sure your phone is connected to wifi and your charger as this may take some time to finish.
If this does not recover your voicemails, you can check to see if you have an older iTunes backup that may contain them. Available backups are shown in iTunes Preferences>Devices on the Backups list.
If all else fails, you could try contacting your carrier. Voicemail is a carrier feature and they may have an archive you could access.

My contacts and voicemail options were set by transfer.at the store. Now I can't get visual voicemail setup on the IPhone 4s

Visual voicemail can't be set up after phone contacts and voicemail were transferred at AT&T store

Sorry just noticed I've probably posted this under the wrong forum header

Mobile Me CONTACTS not coming down to iOS4 and lost visual voicemail

I updated my 3GS to iOS4 and everything seems to be working, howver my contacts haen't repopulated the phone form Mobile Me. they are all still there on Mobile Me, but when I go to contacts on the iPhone, there are none and unlike previously, opening contacts on the phone does not force a sync (no spinning clock-wheel)...
I have tried turning off the Mobile Me setting on the iphone and then restarting it, but still no contacts...
I also lost my visual voicemail.... when I go to voicemail, it wants me to physically dial up voicemail...
Any ideas here?

dmbono wrote:
Try turning off push and instead fetch every 15 minutes. There seems to be a bug that prevents data from getting through on push. Hope they remedy this soon!
Huh? A "bug" would affect all devices using the OS. I have no idea what you are talking about as push worked just fine here after allowing a little time for my phone to be re-provisioned by the network. That took longer than normal due, I'm sure, to the large number of folks trying to do the same thing I was. And we've all hear AT&T whine that we evil iPhone users are breaking their network.

IPhone 4 - 4.2 upgrade killed visual voicemail

*iPhone 4 - 4.2 upgrade killed visual voicemail*
Ok, I upgraded to 4.2 and deleted all previous backups, so I know I'm screwed untill the next update.
I've synced, backed up, restored from backup and still no "Visual Voicemail".
My voicemail only works if I restore the phone to original settings. But if I do that, I loose important data in my apps. As soon as I "Restore From Backup" I loose my "Visual Voicemail".
If I reset my voicemail password with AT&T, I get the screen to set up a new password and greeting in Visual Voicemail. When I go through these steps I get the spinning wheel "Saving".
It never saves, and I get an alert that says it can't connect to voicemail.
I can set up voicemail by dialing "1", but then all I see is a blank screen in my "Visual Voicemail".
I've also tried a full reset of my voicemail with AT&T.
I even got a new SIM card. That didn't work.
Can anybody figure this one out???
-Thanks

Well, thats the first time I've been told that after a week of phone calls. Maybe it's possible.
I forgot to backup my phone before I upgraded to 4.2. Oops!
When I noticed my Visual Voicemail was gone I tried to backup but ran out of memory.
So I deleted previous backups to make more room. It backed up fine after that.
I don't think it ran out of memory during the update, but maybe it did.
Crap!

Visual Voicemail Issue

I have been having a problem for at least almost 2 months with setting a new visual voicemail greeting. Everytime I go to the greeting part it says retrieving and it has been stuck in that part for a month. The latest update I got didn't do anything. I have T-Mobile as a carrier and they told me this was an issue on your guy's? Some info or help would be gladly appreciated. Thanks

Use one of the methods in this kbase article to reset your visual voicemail:
http://www.wireless.att.com/support/knowledgeBase.do?content=KB81229.html

Visual Voicemail not working on iPhone 4, iOS 7.0.2

Before I get into the specifics, I want to say YES, I already called AT&T about this. Their Tier 2 support guy couldn't resolve it so it's been elevated to a support ticket and I'm waiting for a reply. I'd just like to know if there's anything I can try on my end, or if there's any telltale sign of a defective unit.
The phone: iPhone 4, 8GB, AT&T. 2 years old, off-contract. Unlocked. iOS 7.0.2
We just got back from a European trip and the visual voicemail on my wife's iPhone 4 is not working. Before we left, I unlocked it via iTunes and updated to iOS 7. I didn't want to upate the OS but iTunes was not giving me a choice, despite trying the various options to keep it on iOS 6 (believe me, I tried). Anyway, in Sweden I bought prepay SIM cards for our phones and used those on the whole trip, swapping the ATT sims back in once we got home. We both had issues with our voicemail after that, with repeated prompts for our password and having to go to AT&T to reset it and all that bizness. My 4S is working fine now, her 4 is not.
She knew she had at least 3 voicemails while we were gone but they were not showing up. Last night I checked for a carrier update, then set the iPhone to update to 7.0.2 while we slept; woke up to find the update had FAILED and the iPhone seemed bricked. After updating iTunes and repairing permissions, finally got the phone back up and updated, with a long restore from backup with apps and music. Still no new voicemails. I 'Reset Network Settings' to no avail, after working through all the steps in the Apple Knowledgebase article. So I called AT&T. The first tech did several things (on/off. more Network Settings resets) and the old voicemails did show up -- but no NEW ones would pop up when she made test calls. The tier 2 guy did some resets on their end, still no joy on showing new voicemails. As a last-ditch effort, he reset the entire voicemail account for that phone. Now visual voicemail is completely GONE. Pressing the button just calls voicemail and prompts you for the password. New voicemails are in the system, but there's no prompt on the phone that you even have one, you have to call.
SO... anyone else have this issue? The AT&T guy seemed to be at the end of his rope and had nothing left to try on his end. He thought it was a hardware issue, though everything was working fine before I a) upgraded to 7 and b) swapped SIM cards. Is there ANYTHING ELSE I can try on my end to see if its an issue with the iPhone versus an AT&T problem?
TIA,
JVK

Generally, when going out of the country and using a foreign SIM, carrier files can be changed. Go to Settings>General>About>and look at Carrier? What does it say? You may have to perform a restore. You can try a restore from a backup, that would reinstall the iOS, and would provide the latest AT&T carrier file as well. See if this will fix the problem.

Iphone 3gs Upgrade to 4.2.1 deletes visual voicemail

I unfortunately have just upgraded my iphone 3GS to 4.2.1 and found that my visual voice mail is no longer a feature. When I go to the phone menu screen, the favorites, recents, contacts and keypad still work. When I touch the voicemail icon, it immediately calls my voicemail each time. It does not go to the visual voicemail screen, but instead shows the keypad and is calling my voicemail number. It won't even let me see my saved visual voicemails. This is a pretty big weekend to be out of touch. Is anyone else having this problem? Thank you for any feedback.

I upgraded my 3G to 4.2.1 last night and tried to set individual alert tones for SMS. Well, as everyone here probably knows, that was false advertising by Apple.
I saw the thread here, though, about visual voicemail and checked mine. Sure enough, no go. When I clicked the bottom-right icon for voicemail, it just dialed. I didn't need a PIN, though, it hooked me straight up. I hung up and called voicemail a couple of more times, switched to the contact list and back to voicemail and eventually I got the on-screen prompt for the PIN. I filled that in (and it was maybe a bit lucky I remembered it) and all was well again ... with the voicemail. Saved messages were present.

BUG: Verizon iPhone Visual Voicemail Not Working with Ported Number

I ported my number from ATT to Verizon with the new iPhone 5.
Visual Voicemail keeps asking me to set it up with a password. Then it says unauthorized. I spent an hour on the phone with Verizon support. They said I had to wipe my phone and set it up as a new phone.
I backed up, set up as new, went to Voicemail. It called my voicemail. I set up the account, and left a test voicemail. Visual Voicemail worked.
Then I restored back to my iPhone backup, getting all my data, apps, and contacts back, and the Visual Voicemail doesn't think it is setup anymore.
What gives??? Is this an Apple or Verizon issue? It works on a "new" setup phone, not a restored one???

I found that this was an issue (when I setup my iPhone 5) was solved when I went in and reset the network settings.
It seems that somehow the provider network settings weren't quite right:
Settings -> General -> Reset -> Reset Network Settings
After resetting the network settings, everything just worked again.
Perhaps the same thing can correct the issue for you as well. (worth a shot)

IPhone visual voicemail not working

I never figured out this problem until today:
•My visual voicemail appears to be functioning, nothing denotes otherwise.
•I was wondering why no one left me voicemail after they called, so I decided why not check it manually.
•I help down 1, and lo and behold I had at least 30 messages over the past month.
•Occasionally a message comes thru to my visual vm, but apparently not all.
So basically how do I get this working? It doesn't even alert me when I have a voicemail.
I'm on At&T, running 3.0.1 (could old firmware be the problem?, I have reasons for keeping it at 3.0.1, and no it's not jailbroken.)

First update your firmware.
You can call AT&T to make sure your account is set up properly for visual voicemail.
You can try basics from the manual (among which are restart, reset, restore):
http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf

How to make VM button call Voicemail (not Visual Voicemail) - T-Mobile

I have an iPhone 5 on T-Mobile, and the VM button takes me to non-functional visual voicemail. My wife has iPhone 5 too, also on T-Mobile, but her voicemail button calls her voicemail. How can I make my phone do that? (Because Visual Voicemail doesn't work)

What that button does is determined by the carrier file on your phone, there is no setting for you to change such. T-Mobile has enough iPhones on their network that I'm sure they have a way to deal with this. Have you gone to a T-Mobile store? If not, try doing so.

Visual Voicemail problem on 02-UK, anyone else??

I'm having a problem with my iPhone 3GS atm.
Its to do with Visual Voicemail, basicly when some one leaves a message the phone doesn't inform me of it like it used to do a few weeks ago.
If i turn the phone off with the red slider and power back up it detects them instantly and they are there to view as normal.
I have phoned O2 and they have told me to turn VM off then on again with the 1760 and 1750 numbers, that didn't solve it. They have told me to reset my network settings this didn't fix it either. As of now they don't know what else to try as it is working its just the phone isn't retrieving them while its on.
Updated to 3.0.1 the other day could be this but cant see how.
The US network has a problem it seems with this atm.
I can hold down the "1" and check for messages manually but its not ideal.
All i can do now is take it to an Apple or O2 shop to see if the phone is broke somehow but i don't think its this its a network thing i am sure.
I never lose the 3G signal so its not that and roaming is 'off' which is what O2 told me to set it at. (i have tried it with it on as well)
I can make calls etc fine, i can use the net just fine. I have turned wireless mode off and tried it while connected to my wireless network.
Can anyone else test theirs and report back by just ringing their own phone plz???

I seem to have found a solution that works for me:
The problem seems to be occuring only after I delete unheard visual voicemails... I, then, don't seem to be able to receive new voicemails until I turn my iPhone off and back on (or do a hard reset).
However this problem doesn't occur if I listen to my messages before deleting them...
So bottomline: listen to your messages entirely and before you delete them...
Calling my usual voicemail number (not using visual voicemail) to listen to messages that haven't gotten to my visual voicemail seem to reset everything and enables me to receive new visual voicemails...

Setting up Visual Voicemail

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