Setting up work exchange email, getting message cannot get mail, cannot connect to server. Why

Setting up email on exchange, and getting message cannot get email, cannot connect to server. Why, my other email on the exchange is working with no issues

Hello Retski,
The article linked below provides some useful information and troubleshooting steps that can help get the affected Exchange account working.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Cheers,
Allen

Similar Messages

  • Scan to Email Error Message "cannot connect to server. check server name and address"

    I have a HP Officejet Pro 8600 Plus. 
    I've been using this printer for several months.  Now am getting an ERROR message when I try to scan to email that it "cannot connect to server. check server name and address" 
    I'm not sure how to check this.  We can all still print remotely via the internet connection. 
    Anyone have any ideas?

    Thanks for the info.,
    Did you recently change your operating system or network router that started to cause this error?
    Check out this thread - http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Configuring-quot-Scan-To-E-mail-quot-on-HP-...
    You may also need to change the printer DNS settings manually - http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP-8500-Scan-to-Email-setup-cant-conne...
    Thanks

  • Every time I download google earth and try to use it I received the message cannot connect to server why

    I have problem on using google earth on my iPad and my MacBook Pro
    All the time I received the message cannot connect to server

    Sometimes the sign-in process goes kablooey for whatever reason. It can usually be remedied by tapping the options icon (the cogwheel out in the project selection user interface; upper right) > My Account. Sign in that way and you should be able to get everything going again. I just did it on my Google Nexus 7 2013 with no problems.

  • My iPad just recently started a message saying"cannot get mail" the connection to server failed. It won't bring up my yahoo mail.....how do I fix??

    My iPad is bringing up a message saying "cannot get mail"the connection to server failed. It won't bring up my yahoo mail but does bring up my other mail...how do I fix?

    Other users have been reporting Yahoo mail problems that are not iPad problems. Might be something to try on these links.
    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try a Reset - iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    Or this - Delete the account in Mail and then set it up again.
     Cheers, Tom

  • IPad Air wifi works but Safari returns message cannot connect to Apple server?

    using iPad Air wifi works but Safari returns message cannot connect to Apple server? (Friends iPad otherwise couldn't post!)

    Many thanks for contacting me Carolyn. However the wifi was working fine and I found the solution from this posting:
    https://discussions.apple.com/message/25449630
    So resetting the iPad by holding down the Home and Sleep buttons together to reset it did the job.
    Cheers
    Peter
    Sent from my iPad

  • Error message "cannot connect to server"

    Often I get an error message "cannot connect to server" when
    I want to connect to acrobat.com directly from a .pdf document in
    order to upload it . Is it possible that there is some security
    issue involved, e.g. that the document is protected somehow? Or
    could browser or firewall settings be involved?

    Hi Peterernst,
    Thanks for posting.
    Perhaps yes, firewall, and browser popup blockers have been
    known to cause some behavioral, and connectivity issues within
    Acrobat.com
    Users have had success with allowing *.acrobat.com as a
    trusted site locally, to see if that allows connectivity.
    Also what browser, and OS are you using?
    If still in the Unix environment, do you have access to a
    Windows, or Mac environment?
    Thanks!
    Pete

  • When I want to create a pdf from a webpage I get:"cannot connect to server" why?

    when I want to create a pdf from a webpage I get:"cannot connect to server" why?

    Did you set you Preference im the right way? See
    http://help.adobe.com/en_US/acrobat/X/pro/using/WS533B928E-576F-4dc3-AA14-73D08EEE8F20.w.h tml
    the newer link leeds to https://helpx.adobe.com/acrobat/topics.html .
    You could use the German link too:
    http://help.adobe.com/de_DE/acrobat/using/WSa65464b4e07c3e0a781ee72f1298fed479c-7ffe.html
    Hans-Günter

  • Cannot get mail the connection to server has failed

    cannot get mail - the connection to server ha failed

    Ensure you have a active interenet connection, once thats verified and the problem still exists. Go into settings>Mail,Contacts,Calender click on the account in question, delete it, then re-add it.

  • I set my iPad exchange with same settings from my iPhone. iPad email says it cannot connect to server?

    I've tried setting my iPad exchange email with the same settings from my iPhone.  However, iPad keeps saying it cannot verify account.  Any suggestions on what I may be doing wrong.  There is a small chance I may have the wrong password but I don't think that's the case.

    Update....following a Power cycle the iPad SW was able to be updated and iTunes recognised it!!
    Note iTunes SW version is 11.1.4 (62) 64 Bit.
    All cables are OEM.

  • E mail hacked. E mail accessible on web and yahoo app but cannot get it on usual mail icon. Get message "cannot connect to server" when I try to open the  account which I deleted as it wasn't letting me see my mail.

    My yahoo email was hacked. Changed password but since then unable to access account in usual way via "mail" icon.
    Deleted yahoo account and tried to set it up again on I phone and I pad. Just keep getting message "cannot access server". Can read and send e mail via yahoo app but would like all e mail accounts back to under one icon. My I cloud account is still there.

    the settings program will not allow me to enter any of those cells.  the accounts section is all in grey scale (not black) and none will open including "add account"

  • I have older macs 10.5.8 osx. my computers at home and my new phone cant get emails. its says cannot connect to server

    Like I said I have older macs but a new phone and I know longer can get emails. It says cannot connect to the server

    Get more information about your computer. Go to the Apple in the upper left corner of any window, then  "About This Mac".  Write down what it says about "version"and report that here.  Now continue to "More Info..."  Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
    Check system requirements:
    Snow Leopard 10.6 Technical Requirements - http://support.apple.com/kb/SP575
    The main issue might be having too little RAM.  Most computers run newer systems more smoothly with more RAM than Apple says is a "minimum" for running that system version
    After installing 10.6.3 run the updater to 10.6.8, then upgrade iTunes.
    Jan. 2014 post by Kappy on doing all this: https://discussions.apple.com/message/24599931
    The new system should install on top of the old one.  That said, things have been known to go wrong and it makes sense to do a backup before installing the new system.  In fact you seem to care about your files and things so you need to always have a backup because one day you will wake up and you hard drive will be dead and everrything on it gone.  Buy an external hard drive and start using Time Machine or something to back up. The other risk is when you install the new iTunes.  It doesn't happen frequently given the millions of users but there are daily posts here from people who for some reason the installation wiped out their whole library.  If you have a backup then there's nothing to worry about. 
    This is well within what many people can do at home.  It's a matter of inserting an optical disc and clicking you way through menus.

  • I keep getting an error message "Cannot connect to server."

    Can someone please help me with my phone, I cannot access Internet or my apps I keep getting an error message saying it cannot connect to server

    Assuming that your phone isn't jailbroken or hacked to unlock:
    1. Reset phone - press both home and on/off buttons for at least 10 seconds until the Apple logo appears.
    2. Settings > General > Reset > Reset Network Settings

  • Cannot get mail The connection to server failed

    Got my new iphone 5S and I cant get email .  Says The connection to server failed.  Anyone know of a fix?

    Who is the provider? Do you have two-step verification turned on? Did they change something on their end?

  • Can't get mail folders from IMAP server, why?

    I set up my IMAP mail server, but i only see the inbox and not the other mail folders in the in the mail server.
    why can i get my other mail folders from ther server?
    Ram

    Allan - Here's the other odd thing. Currently, I have my old mail account AND my new MM account both feeding into and out of Outlook. But since adding my MM acct. - even though I set it as my default mail acct. - the hierarchy tree of Outlook folders is still treating my old acct. as king and my new MM acct. as second class. I know, what's that mean? I have my overriding "Personal Folders" folder, with the sub-folders (in addition to customized ones I added) - all of these at the same level - 'Deleted Items'; 'Inbox' (for my old account); 'Junk E-mail'; 'RSS Feeds'; 'Sent Items' and "Search Folders". Then, below that, but at the same hierarchy level as "Personal Folders", I have my MM's root of an IMAP store folder that has as its name my email address, including the "@me.com". Under that, at the same level of importance as my 'Deleted Items', etc. for my old account is my MM account's "Inbox", "Junk E-mail", "Sent" (which, like I said, I created when I sent the first email from my newly created MM account), and "Search Folders"... that's it. If I delete an email from my MM acct., or am in the process of creating an email in my MM acct., I can only find it in the aforementioned "Deleted Items" or "Draft" folders, as my MM acct. doesn't have these. Is this perhaps one indicator of my sent mail synching problem? Or does one have nothing to do with the other? Does Outlook only provide one each of "Drafts", "Deleted Items" and "Outbox" that all accounts share?

  • HT4623 Both my iPad and iPhone have a message "Cannot get mail" The connection to server failed. I wen to the Apple store today and he could not do anything. Said maybe it will come back by itself. It has been 36 hours and nothing has happened. Help!!!

    I have not been able to connect to the internet on my iPhone and iPad the past 36 hours.Went to the Apple store today and he said that maybe it will come back on it's own.  That is the first time that I have been to the apple store with a disappointing resolve.  Please help, there has to be an answer?

    Your post says you have an iPhone 3G.  Is it running iOS 4.2.1, which is the latest iOS it can run?  Even if so, it's now quite old (nearly five years).  That could be part of the problem.
    Anyway, maybe you should delete your mail account (Settings >> Mail, Contacts, Calendars -- if it was still called that back in the iOS 4.2.1 days), and start over.
    Here's the Mail Setup Assistant to help you do that:
    iPhone Email Setup

Maybe you are looking for