Settings for offline approval mail

Hello,
I am on SRM 5.5 ( Extended classic scenario).
Could anyone run me through all the settings required for offline approval mail to be sent ?
It is not working well for me.
Could i have a list of all the customisations and settings to be done.
Thanks in advance,
Aravind Nair.

Hello arvind,
Also refer the foll link...https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/795. [original link is broken] [original link is broken] [original link is broken] [original link is broken] [original link is broken] [original link is broken] [original link is broken]
I have a doc for the necessary steps...pls give me ur mail ID where i can send you that....Also most of the steps are given in the note....Pls refer that...
Regards,
Disha.
Pls reward points for helpful answers.

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