Settings general usage doesn't see space taken up by videos app.

settings-space-usage is not displaying space occupied by videos app.
consequently videos apps keeps eating up space. the only recourse is to backup the ipad and restore it.

Hi Reshandre,
Welcome to the Support Communities!
Is it possible you are not seeing the entire list? In Settings > General > Usage at the bottom of the list of apps do you see a blue "Show all Apps" link?
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/ht1867
If you synced videos from your iTunes library, you can also remove them from within the iTunes application on your computer.
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
Cheers,
- Judy

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Settings- General- Usage

Under Settings->General->Usage, it shows 27.7GB Used. Adding up the usage for all apps, the total is 7.8GB. What the discrepancy and is the another method for accurately determining what is using the storage?
This is an iPad 2 running iOS 7.0.4
Thanks,
Brenda

How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwnhttp://tinyurl.com/85w6xwn
How to Remove “Other” Data from iPhone, iPad and iPod Touch
http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
 Cheers, Tom

Unable to check usage on iPad (Settings General Usage)

Hello,
My iPad mini won't allow me to check how much space I have left but I was notified (forgot how) that there was not much space left.
I originally thought that it kept crashing because my iPad wasn't updated to the latest version so I downloaded it and it still didn't solve the problem.
Every time I go to settings > General > usage I instantly crash and go back to the home screen. I don't really know what other information to give :\ .
I'm thinking maybe a hard reset would fix the problem but I'm not really sure how to back up everything that's already on my iPad since it's greater than the storage given for iCloud. (Not really sure how to back up in general)
So, if maybe a hard reset it the way to go -- could someone maybe lead me in the direction of how to hard reset and get all my apps back easily? (Instead of writing everything down and searching them up and downloading later?)
Thank you :).

Hi AmishCake,
Unfortunately, this method didn't work. My photos and videos take up practically no space as I only have around 15 photos and no videos but I will move them onto the computer.
Any other suggestions for the usage problem?

My iphone has recently loss about 10G of memmory. I check through settings/general/usage, all apps I had add up to less than 2G. I used to be able to take around 2hrs of video and now I can't take any. Can anyone help? Thanks

My iphone has recently loss about 10G of memmory. I check through settings/general/usage, all apps I had add up to less than 2G. I used to be able to take around 2hrs of video as I like to record down whatever happening in front of my car when I'm driving. I delete the videos everyday ifn nothing special. It seems that lately when I deleted the videos, they're not removed from the phone's memmory.
I check form setting/general/usage : all my apps add up to less than 2G. In itune, it shows all memmary is under the catagory "other". Is there any way I can access this "other" memmory to see what's in it and delete the things I don't want to regain the loss memmory?
Thanks

You could always try restoring, although maybe someone else on here has a better idea.
Hopefully by posting this, it will bump up and someone with more iPhone troubleshooting experience might chime in.
As for the videos - interesting! Do you have the iPhone on one of those window holders, or do you hold it in your hand since that might ironically distract you, unless you've gotten very good at it!

I sign up for TAPJOY.While signing in,they install something in my PROFILE CONFIGURATION...When I check my Settings-General,I can't see the PROFILE OPTION! Please help me :) Im running ios 6.0.1

I sign up for TAPJOY.While signing in,they install something in my PROFILE CONFIGURATION...When I check my Settings-General,I can't see the PROFILE OPTION! Please help me Im running ios 6.0.1

Well, after another call with Apple support and the engineers, no success. After spending over 20 hours trying to debug this, I give up. Apple was basically fishing for a solution with trial-and-error settings on the iphone. Then they wanted me to plug in software to log my iphone connections to the router, etc, etc., etc., at which point I decided I no longer wanted to participate in their testing process and will simply return the router.
25 hours of my life I'll never get back.
Big bummer, and frustrating for all the obvious reasons.

Settings General Usage -- Crash

hi folks,
when i upgraded my iphone 4 to ios5 i noticed that opening settings > general > usage makes the settings app crash after a few seconds of loading. after switching to an iphone 4s and "restoring" the iphone 4 data into the new device, the bug was gone.
now i made the mistake and opened that usage tab while i was installing software (yes, *** hoc ergo propter hoc, but i don't have any better guess what could have caused it) and the settings app crashed and kept crashing ever since. i tried to deinstall the software i was loading at the time of the first 4s-crash. i tried restarting the iphone. nothing works so far.
this really annoys me because i'm using that tab a lot to check for data usage. is there anything known on that issue?
greets,
Christoph

The audiobook is the trouble maker.
But how do you make it work?
I had the same problem with a self-ripped audio book (from CD).
I got one audio book to work, if I add a second one it still crashes,
but maybe this is a start:
Here is what I did to make it work:
Step 1. Convert all the AAC files to "Spoken Content"
Step 2. Renamed all the ".m4a" files to ".m4b"
(Finder or in Terminal you use: for FILE in *.m4a;do mv "${FILE}" "${FILE%.m4a}.m4b";done)
Step 3. Ensure that in iTunes, the Audio Book shows up in the "Book/Audio Books" section, and under "File/Get Info (Apple-I)", "Options", "Media Type" is set to "Audio Book".
Now it works with one audio book on my iPhone.
If I add a second with the same method, it still crashes. Any ideas?

Ipad2, ios5.0.1, going into settings/general/Usage always produces a crash. Any ideas?

ipad2, ios5.0.1, going into settings/general/Usage always produces a crash. Any ideas?

You're not alone. I just updated my iPhone 4S to iOS 5.0.1, and when I go to Settings>General>Usage, the spinning "busy" indicator is visible in the "Storage" window for a few seconds, then it crashes and goes back to the home screen. Must be a bug. I hope Apple adds this to the fix list for iOS 5.0.2. QA seems to be slipping at Apple.

IPad 1 (Settings/General/Usage) = crash

Little issue when I go to Settings/General/Usage it crashes the settings app.
It did work but now I have 10gigs worth of apps on it just crashes back to the main screen.
Anyone else ?

I made some progress on this. Backed up my iPhone. Then set all sync options to off and synced. Still had the issue! T
So then did a full reset so nothing was on the phone. Then did a restore from the back up... Key thing is here that during the restore process, when it said starting to sync apps, I hit the X in iTunes to cancel this part. So now I had my iPhone with all contacts, text messages, email, calendar, camera photos, etc. but no music, photo albums or apps. Settings/general/usage works fine. Synced up my music and photo albums and still works! Synced up a few choice apps and still works!
I noticed that before when it didn't work I had about 0.9gb of "other" data. After this with it working I have about 0.5 in "other" data. I suspect an some app is the culprit here and even after deleting it from the phone it's leaving some "other" data that the usage cant step through and crashes on. Maybe it's something like Dropbox as that allowed storage of documents as favourites on the phone, but who knows.
Anyway, don't know what the iPad is like as I don't have one. This worked for me. Hope it helps somewhat!

HT1454 Can't see ipod videos from 60GB ipod classic. I have Apple USB/video cable running through Onkyo receiver into Samsung TV. Video & TV out settings seem correct-I can see album cover, but no video. Is it possible to get itunes music videos to play

Can't see ipod videos from 60GB ipod classic. I have Apple USB/video cable running through Onkyo receiver into Samsung TV. Video & TV out settings seem correct-I can see album cover, but no video. Is it possible to get itunes music videos to play or do I need to get new ipod. It works on my iPad and iPhone, but not through iPod Classic.

Are these music videos located under Videos on your iPod? Do it play other regular movies (if you have any on the device)?
B-rock

I have an iphone 3gs with iOS 6.1 in photos In have all my photos that are on my Mac now on my phone, which I do not want. How do I delete them. I have tried Image capture, settings, general, usage and most of the tips on communities NOTHING WORKS!!

I would like to decide what pictures I put on my phone and which ones to delete NOT APPLE. This as you can see has really annoyed me, if any APPLE employees read these posts I would like to know how to get rid of. The Photo library and all of the folders made on iPhoto on my iMac, OFF MY iPhone. Thank you

Deleting on one device does not affect another device.
You can delete the App's on the iPhone and nothing will happen to the ones on the iPad.
1. You don't need to.
2. Settings->Cellular->"Use Cellular Data For" will show the data usage for each App since the last statistics reset
3. Settings->General->Background App Refresh Will show which Apps are allowed to get data in the background
4. It restricts it to Wifi. If the App requires internet access and Data is turned off, it will have to wait until the device is connected to a wifi network.
5. Nope, You just use up battery since the BT radio will continuously look for nearby BT devices.
6. The Personal Hotspot uses your cellular internet connection from your phone or other cellular device; whether you consider that secure or not I cannot say. It also depends on what you are doing while connected to the Hotel's wifi. I would not do online banking while on vacation though.

When I go to settings, general, usage to try to delete a movie, movies is not one of the selections, so how do I delete a movie from my ipad2?

How do I delete movies from ipad2 if movies don't show up under usage?

They need to be downloaded or to have been streamed for them to take up space on your iPad. If you don't want a film to show in the Videos app then you can turn off the showing of all films and TV programmes that are in the cloud via Settings > iTunes & App Store > Videos 'off' - or to just stop individual films from showing you can hide them via your computer's iTunes : iTunes Store: Hiding and unhiding purchases

HT4623 I'm trying to update my ipad software but when I go to settings-general, I don't see "software update" as an option!!??

I'm trying to update my ipad and when I go to "settings" then "general" there is no "software update" choice??

If you are running iOS 4 or earlier you will have to update using iTunes on your computer.

My iPad says a game is installed when it's really not in iv been told to go to settings general usage then delet it and redownload but there is no usage category in setings general

Please help me out guys.Thanks

Open App Store, and go to Purchases. You'll see a list of things you purchased - including the game. Download it there.

I have an iPhone 5, latest OS. When i go to Settings/General/Usage,

Basically when i touch Usage, it flashes back to the home screen. Any idea what may be causing this?

Try This First...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

Camera roll usage doesn't correspond with number of pictures in app

I am trying to make more space to install iOS 7 so have been sorting photos. In settings, my camera roll usage is showing as 4.6GB, but in the photos app I only have 26 photos on the camera roll. Why is this? I have recently synced the ipad with my computer but this didn't rectify the problem. Also, if I place a photo in an album, does this this mean that the photo will take up double the amount of space? Cheers

Are messages with all the pictures and videos sent between you and your friends listed somewhere below, or not?

Settings general usage doesn't see space taken up by videos app.

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